This research relies on Ferris et al. (2002) proposed the organization politics perceptions revision model, the discussion organization politics behavior, between the organization citizen behavior, the political skill and the organization politics perceptions 's relations, and further confirm the political skill in the political behavior, the organization citizen behavior to organize the political perceptions the disturbance effect. This research take the Taiwan area 40 institutions as an object, altogether recycles 1,940 questionnaire, the effective questionnaire is 1,890, respectively by methods and so on item analysis, factor analysis, reliability analysis, correlation analysis, multiple linear regression and hierarchical regression analyzes. The findings discovered: (¤@) the political behavior, the political skill and political perceptions are not remarkable are related, the citizen behavior and political perceptions present negative remarkable related, the political behavior, the citizen behavior and the political skill present postive remarkable related; (¤G) the political skill assumes the remarkable disturbance between the political behavior and political perceptions, the political skill does not have disturbance of effect the whole to the citizen behavior and organization politics perceptions, the political skill ¡§pay and promotion policies¡¨ to the citizen behavior and organization politics perceptions it to assume the remarkable disturbance effect.

Organization members¡¦ working attitude and reaction will regarding on organization's management way, system¡¦s policy, organization's goal and values, and member's interaction behavior. The business competition degree of retail market and the higher perception of consumer ¡¥s right, make the enterprises run the market not only on simply supply and selling way. The enterprises recognize that not only creat a comfortable shopping environment and provide diversely merchandise, but also have to enhance service provide to building up customer¡¦s loyalty. The first-line service employee will influence the satisfication of customer. The purpose of the research is to explore the relationship among organizational climate, organizational commitment, service-oriented organizational citizenship behavior and job involvement. The research focus on retail employee.The research use SEM method and the results indicate that¡G 1.Among organizational climate, organizational commitment, service-oriented organizational citizenship behavior, and job involvement have the high positive correlation. 2.It is positive and significant effect between the organizational commitment and service-oriented organizational citizenship behavior. 3.The service-oriented organizational citizenship behavior insignificantly influences on job involvement. 4. Organizational commitment have a significant mediation effect on the influences between organizational climate and job involvement . As result it is suggested that the manager should build up the circumstances of attach importance of service quality climate, encourage employee participate in discussion, therefore, to improve the service-oriented organizational citizenship behavior and job involvement.

Research on organizational citizenship behaviors (OCB) has focused on the positive aspects of the construct, neglecting the possibility that individuals who engage in OCB may suffer negative consequences. Thus, the present study expands the literature by examining the possibility that OCB is also related to negative individual-level factors, such as work-to-family conflict (WIF). In a replication and extension of Bolino and Turnley's (2005) research, the present study offers an in-depth analysis of the relationship between OCB and WIF, examining two potential mediators (work time and role overload) and two potential moderators (gender and perceptions of OCB as discretionary). Two hundred and ninety-six participants, recruited from the alumni database of a large southeastern university, Craig's List, and a snowball approach, completed surveys. Additionally, supervisor-ratings of OCB were obtained for a sub-sample of 35 participants. Study hypotheses were tested using zero-order correlations and multiple regression analyses. No support was found for a relationship between OCB and WIF, nor was there support for the moderating role of gender and perceptions of OCB as discretionary. Theoretical and practical implications, as well as future directions, are discussed.

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Šio tyrimo tikslas buvo įvertinti darbuotojų suvokiamą organizacinį teisingumą, pasitenkinimą darbu ir organizacinį pilietiškumą atsižvelgiant į sociodemografines charakteristikas ir nustatyti darbuotojų suvokiamo organizacinio teisingumo, pasitenkinimo darbu ir organizacinio pilietiškumo ryšį. Tyrime dalyvavo 195 Lietuvoje dirbantys darbuotojai. 64,1% tiriamųjų - moterys, 35,9% tiriamųjų – vyrai. Darbuotojų amžius pasiskirstęs nuo 17 m. iki 63 m. Amžiaus vidurkis – 37 metai. 152 tiriamieji dirba nevadovaujančio pobūdžio darbą, o 45 - vadovaujančio pobūdžio darbą. Daugiau nei pusės tiriamųjų išsilavinimas – aukštasis (61 %). Suvokiamam organizaciniam teisingumui matuoti naudota Niehoff ir Moorman (1993) teisingumo skalė (Justice scale). Pasitenkinimas darbu matuotas Minesotos pasitenkinimo darbu klausimyno sutrumpinta versija (Minnesota Satisfaction Questionnaire, short-form; Weiss, Davis, England, Lofquist, 1967). Organizacinis pilietiškumas matuotas Podsakoff ir MacKenzie (1989) organizacinio pilietiškumo elgesio skale (Organizational citizenship behavior scale). Tyrimo rezultatai parodė, kad organizacinio teisingumo, pasitenkinimo darbu ir organizacinio pilietiškumo rodikliai skiriasi sociodemografinių kintamųjų grupėse. Moterų didesnis pasitenkinimas darbu ir organizacinis pilietiškumas. Įgijusių aukštąjį išsilavinimą darbuotojų organizacinis teisingumas, pasitenkinimas darbu ir organizacinis pilietiškumas didesni nei įgijusių kitokį nei aukštasis išsilavinimą... [toliau žr. visą tekstą] / The aim of this study was to assess perceived organizational justice of employees, job satisfaction and organizational citizenship behavior considering sociodemographic characterizations and determine links among them. 195 employees participated in the study. 64,1 percent of them were women, 35,9 percent were men. Age of employees varied between 17 and 63 (mean age was 37 years). 152 respondents held a supervisor position. More than a half of respondents have high education (61%). Justice scale by Niehoff and Moorman (1993) was used to measure perceived organizational justice. Job satisfaction was measured using a short form of Minnesota Satisfaction Questionnaire (Weiss, Davis, England, Lofquist, 1967). Organizational citizenship behavior was measured using Podsakoff and MacKenzie (1989) Organizational citizenship behavior scale. The results of the study showed, that scores of organizational justice, job satisfaction and organizational citizenship behavior differs in various sociodemographic groups. Women's job satisfaction scores and organizational citizenship scores are higher than men’s. Employee’s with higher education perceived organizational justice, job satisfaction and organizational citizenship scores are higher. Respondents with supervisor position show higher organizational justice, job satisfaction and organizational citizenship scores. It was determined that increased job satisfaction and organizational citizenship behavior were related to increase of... [to full text]

According to organizational support theory (OST), the relationship between perceived organizational support (POS) and organizational citizenship behavior (OCB) is driven by social exchange mechanisms and mediated by felt obligation (Eisenberger, Armeli, Rexwinkel, Lynch, & Rhoades, 2001). This explanation may be incomplete or limited as well-established motivational concepts are omitted. A new conceptual model is described that extends OST by incorporating the several cognitive motivational concepts (e.g., behavioral intentions, self-efficacy) with the felt obligation concept. The proposed model is tested in two separate studies an experimental study of undergraduate students (N = 191) and a field study of nurses (N = 171). In the experiment, induced organizational support was found to significantly affect all the dependent variables, including POS, felt obligation, self-efficacy, and intentions. Results of structural equation modeling were generally supportive of the proposed model. POS was found to be positively and indirectly related to both self-efficacy and intentions, through felt obligation. Consistent with expectations, felt obligation was positively related to both self-efficacy and intentions, while self-efficacy was positively related to intentions. The felt obligation-OCB relation was fully mediated by self-efficacy and intentions. As predicted, a positive relationship between intention and OCB was observed. Contrary to expectations, POS was not directly related to self-efficacy. POS-felt obligation was significantly moderated by exchange ideology significantly in the experimental study only. These findings suggest that employees who feel obligated to the organization as a result of high perceived organizational support consider both their ability and form intentions to engage in OCBs before reciprocating. The results suggest that variance in felt obligation is associated with efficacy and goal states. The experimental study presented here successfully pioneers the use of vignettes to experimentally induce variance in POS. This research offers two contributions to theory. First, the present findings extend goal theory by demonstrating that felt obligation influences goal choice. Second, this research extends OST by integrating well-established motivational concepts with social exchange mechanisms to provide more detailed understanding of how POS is translated into OCB, and by demonstrating that reciprocation for POS is more conscious and deliberate than previously recognized. / Human Resource Management and Industrial Relations

Work-life balance is a dominant discourse in contemporary Western society. It has been built on a language of large organizations, hence has not been widely considered in relation to the small-medium enterprise sector. As a consequence, scant research has been conducted on the experiences of immigrant entrepreneurs and work-life balance within the small-medium enterprise sector in New Zealand, a country largely populated with migrants and small businesses which account for 96 per cent of the total enterprises. This study aims to fill this gap by firstly exploring the interpretations of the concept of work-life balance by Chinese immigrant entrepreneurs and, secondly, the main challenges they face in achieving work-life balance. This is done by drawing on literatures including those on work-life balance, small-medium enterprises, and immigrant entrepreneurship theories. Primary research was conducted using a critical interpretive approach where the researcher is an insider to the study. This philosophical and methodological approach makes it possible to give a minority group a voice to effect social change and gain further research attention. Fifteen Chinese business owners, chosen from a variety of industries within the Auckland region, participated in this study. A qualitative methodological technique and semi-structured interviews were used to collect the data for the case study on these entrepreneurs. The results indicate that the majority do not enjoy a sense of work-life balance because they take on filial obligations important for their own culture. They need to work hard to generate financial profit for the benefit of family. About half of them work more than 60 hours per week and three works longer than 70 hours weekly. The motivation for them to work in this way is to provide their family with desirable housing and to enable their children to meet higher education goals. This study challenges the applicability of the work-life balance discourse among the immigrant entrepreneurs who perceive the concept differently based on their cultural values. The results emphasise the need for business case studies from Chinese immigrant entrepreneurs and research attention on contemporary human resource topics to be given to minority groups.

The purpose of this research is to identify the forces that impact the intention of employees to misuse the Internet at the workplace, called cyberloafing. Although cyberloafing literature has suggested several antecedents that predict cyberloafing such as job attitudes, organizational characteristics, work stressors, locus of control (Blanchard & Henle, 2008; Henle & Blanchard, 2008; Liberman, Seidman, McKenna, & Buffardi, 2011), this research adopted attitude, subjective norm, perceived behavioral control, and organizational citizenship behavior to predict the intention to cyberloaf. Additionally, this research adopted organizational justice and the mechanisms of general deterrence theory as moderating variables to better understand the relationship between attitude, subjective norm, perceived behavioral control, organizational citizenship behavior, and the intention to cyberloaf. We believe it is essential to investigate the antecedents of cyberloafing to help predict its existence and occurrence. The existing research, which examined employees' abuse of the Internet, remains greatly atheoretical; thus, it supplies limited insights to researchers as to why cyberloafing continues to take place (Lim, 2002). It is important to recognize what motivates employees to engage in cyberloafing for organizations to implement specific polices and intervention programs to limit or deter its occurrence. This is necessary, as employees' abuse of the Internet can negatively affect an organization through decreased profitability, reduced productivity levels, and exposure to a diverse range of legal liabilities (Liberman et al., 2011). The results of the study showed that an employee's attitude and subjective norm can significantly predict his or her intention to engage in cyberloafing. Both of the dimensions of general deterrence theory (punishment severity and certainty) significantly moderated the relationship between attitude, subjective norm, and the intention to cyberloaf. Additionally, punishment severity significantly moderated the relationship between perceived behavioral control and the intention to cyberloaf. From this study, we concluded that cyberloafing is a social phenomenon that needs to be studied further to fully comprehend the organizational contexts, motivational factors, and consequences. Our study should be analyzed as a positive step toward learning the key components that can influence employees' intentions to abuse the Internet in the workplace.

This study was an investigation of the relationship between subordinates' perceptions of the quality of the leader-member exchange (LMX) relationship and their willingness to engage in organizational citizenship behavior (OCB) and organizational commitment (OC). Differences in subordinates' perceptions of the quality of the LMX with their supervisor according to the gender of the supervisor compared to the employee (same sex vs. different sex) and dyadic duration of the LMX were also investigated. The possible moderation of dyadic duration on the relationship between subordinates' perception of the quality of the LMX and their willingness to engage in OCB and OC were also investigated. Lastly, the possible moderation of gender on the relationship between subordinates' perception of the quality of the LMX and their willingness to engage in OCB and OC were also investigated. This study surveyed direct service subordinate staff currently employed at a large rehabilitation organization in the Midwest. Results of research questions (RQ) one through eight are as follows: No significant correlation, r = .15, p = .35 for RQ1, significant correlation for RQ2, r = .38, p =.01, no significant correlation, r = .14, p = .38, for RQ3, no significant correlation, r = .30, p = .05 for RQ4, RQ5 model one was not significant, R2 = .10, F (2,38) = 2.21, p = .12, model two was significant, R2 = .19, F (3, 37) = 2.86, p = .05, RQ6 model one was significant, R2 = .26, F (2, 38) = 7.59, p = .002, model two was significant, R2 = .34, F (3, 37) = 6.34, p = .001, RQ7 model one was not significant, R2 = .10, F (2, 38) = 2.21, p = .12, model two was not significant, R2= .16, F (3, 37) = 2.31, p = .09, and RQ8 model one was significant, R2 = .26, F (2, 38) = 7.59, p = .002, model two was significant, R2 = .32, F (3, 37) = 5.98, p = .002. A summary of results and limitations and delimitations of the study are discussed, as well as implications and directions for future research.