Exposure of employees to traumatic experiences in the workplace is a reality that many organisations face. Although not every person exposed to a traumatic experience will necessarily develop post-traumatic stress, the workplace still has a responsibility to assist individuals to deal with psychological reactions after a traumatic experience. The South African Police Service (SAPS) is one such organisation, where employees run a particularly high risk of being exposed to traumatic experiences while performing their tasks. In order to help employees of the SAPS to debrief their trauma, trauma counsellors are necessary. Within the SAPS, trauma counsellors are trained in an adapted version of Mitchell’s Critical Incident Stress Management (CISM) model, with the underlying focus to establish a sense of safety for the police official. The trauma counsellors in the SAPS are trained by means of an experiential learning experience, where journaling is utilised to capture personal experiences during the training. The objective of the study was therefore to explore the experience of counsellors during a trauma counselling training programme. A qualitative research design was utilised following a phenomenology approach. The social constructivism paradigm was also utilised in this research study. Trauma counsellors (N=12) in the SAPS were used as case study for this research, where a purposive homogeneous non-probability sampling technique was implemented. The journal entries made by the participants during the nine day training programme were used as a data collection method. Four categories were extracted from the data, namely, thoughts regarding trauma counsellor’s experiences, emotion experiences of counsellors, the impact of daily experiences on counsellors and the participants’ view on how their competence of efficiency would change in the future. The results showed that the training programme was an effective strategy to train the counsellors. The counsellors showed increased self-awareness and self-insight after the training. The participants gained insight and understanding of how police officials experience trauma. The findings showed that the participants felt empowered and more confident to assist police officials with their trauma recovery. In relation to their training, counsellors made recommendations for the future training of trauma counsellors within the SAPS. Finally, recommendations were made for future research as well as the implications of the study for the industrial psychology practise. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2015

Exposure of employees to traumatic experiences in the workplace is a reality that many organisations face. Although not every person exposed to a traumatic experience will necessarily develop post-traumatic stress, the workplace still has a responsibility to assist individuals to deal with psychological reactions after a traumatic experience. The South African Police Service (SAPS) is one such organisation, where employees run a particularly high risk of being exposed to traumatic experiences while performing their tasks. In order to help employees of the SAPS to debrief their trauma, trauma counsellors are necessary. Within the SAPS, trauma counsellors are trained in an adapted version of Mitchell’s Critical Incident Stress Management (CISM) model, with the underlying focus to establish a sense of safety for the police official. The trauma counsellors in the SAPS are trained by means of an experiential learning experience, where journaling is utilised to capture personal experiences during the training. The objective of the study was therefore to explore the experience of counsellors during a trauma counselling training programme. A qualitative research design was utilised following a phenomenology approach. The social constructivism paradigm was also utilised in this research study. Trauma counsellors (N=12) in the SAPS were used as case study for this research, where a purposive homogeneous non-probability sampling technique was implemented. The journal entries made by the participants during the nine day training programme were used as a data collection method. Four categories were extracted from the data, namely, thoughts regarding trauma counsellor’s experiences, emotion experiences of counsellors, the impact of daily experiences on counsellors and the participants’ view on how their competence of efficiency would change in the future. The results showed that the training programme was an effective strategy to train the counsellors. The counsellors showed increased self-awareness and self-insight after the training. The participants gained insight and understanding of how police officials experience trauma. The findings showed that the participants felt empowered and more confident to assist police officials with their trauma recovery. In relation to their training, counsellors made recommendations for the future training of trauma counsellors within the SAPS. Finally, recommendations were made for future research as well as the implications of the study for the industrial psychology practise. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2015

Stress is no new phenomenon, but became one of the leading causes of personnel turnover and increasing production cost in the twentieth century. A very large amount of studies have done on stress to create a deeper understanding of the causes, as well as the effects of stress. The purpose of this study therefore is to gain knowledge as to the nature and scope of stress experienced by members of the South African Police Service Dog unit in Durban. The South African Police Service have undergone 'n total change and this change, as any other, has not gone without problems. It is natural human nature to avoid change, and this has led to the fact that certain members have found the changes quite easy to adapt to, but others have not adapted to the new ways. Said changes have also taken place in the Dog unit in Durban. This specialized unit within the South African Police Service supply a service which is of cardinal importance and it is therefore necessary to take note of the stress experienced by members of this unit. The study not only focused on how the members experience stress, but also on the causes and effects of said experience. Furthermore, special attention was given to certain personality traits which members have displayed. The literature study preceding the results will help to understand and relate the results. The number of respondents experiencing high to very high levels of stress are greater than those experiencing normal levels of stress. This is due to work related aspects such as job characteristics inherent to the job, remuneration, added benefits, and personnel policy as well as career opportunities. Furthermore, specific personality traits / characteristics were identified which identify respondents experiencing very high levels of stress. Knowledge gained regarding the levels of stress experienced by members, as well as the nature and scope of stress, can be used to produce aids to assist in the recruitment of members for the unit. It is clear that members wanting to work in the unit needs to be emotionally, psychologically and physically well and it is clear that results from this study can further the process to ensure this. Lastly, due to the results of this study, specialized stress management workshops can be developed for the unit. / Thesis (MCom (Human Resources Management))--University of Pretoria, 2004. / Human Resource Management / unrestricted

Maintaining order in the community may be considered one of the fundamental obligations of the contemporary state. It requires the policing of society in accordance with the law and therefore entails one of the most comprehensive manifestations of state power. It is aimed at protecting the state and the community against crime so that the individual member of society is not burdened with self-protection. It is, however, essential that the state engages in legitimate powers and force in order to provide stability within the community it polices. The traditional approach to policing requires that a state authority be appointed to maintain order in the community, to apply and enforce the law and to utilise legitimate procedures to protect the community. However, through the ages it became synonymous with oppressive and politically driven state authority. This created a wedge between the state and society and resulted in a crisis in police legitimacy. Before 1994 South Africa‘s policing system was based on the national security of the state that ensured absolute state authority through oppressive political practices. The democratisation process deviated from this approach by striving for the limitation of state power and the protection of the individual by means of fundamental rights. This democratisation process also had an impact on the policing system, which was required to transform accordingly, in order to reflect the democratic state, as well as the constitutional values, fundamental rights and legitimate state authority. The South African police therefore had to transform on both a structural and material level, but seems to have done so without the juridical basis. This re-established a crisis in legitimacy which caused society to view the police as an oppressive, corrupt and hostile state authority. It created a feeling of contempt and distrust in the police and undermined the police‘s role in society. To counter this lack in legitimacy the community reverted to a form of self-protection and took the law into their own hands, which resulted in the undermining of public order and the law in general. This study investigates the juridical foundation of the contemporary policing system in South Africa. It studies the structural and material composition of South African policing and whether it can really be considered a constitutional policing system. It endeavours to provide juridical answers to the current concerns in the legitimacy of policing, in order to harmonise the traditional policing approach with that of the constitutional era. / PhD (Law), North-West University, Potchefstroom Campus, 2014

Maintaining order in the community may be considered one of the fundamental obligations of the contemporary state. It requires the policing of society in accordance with the law and therefore entails one of the most comprehensive manifestations of state power. It is aimed at protecting the state and the community against crime so that the individual member of society is not burdened with self-protection. It is, however, essential that the state engages in legitimate powers and force in order to provide stability within the community it polices. The traditional approach to policing requires that a state authority be appointed to maintain order in the community, to apply and enforce the law and to utilise legitimate procedures to protect the community. However, through the ages it became synonymous with oppressive and politically driven state authority. This created a wedge between the state and society and resulted in a crisis in police legitimacy. Before 1994 South Africa‘s policing system was based on the national security of the state that ensured absolute state authority through oppressive political practices. The democratisation process deviated from this approach by striving for the limitation of state power and the protection of the individual by means of fundamental rights. This democratisation process also had an impact on the policing system, which was required to transform accordingly, in order to reflect the democratic state, as well as the constitutional values, fundamental rights and legitimate state authority. The South African police therefore had to transform on both a structural and material level, but seems to have done so without the juridical basis. This re-established a crisis in legitimacy which caused society to view the police as an oppressive, corrupt and hostile state authority. It created a feeling of contempt and distrust in the police and undermined the police‘s role in society. To counter this lack in legitimacy the community reverted to a form of self-protection and took the law into their own hands, which resulted in the undermining of public order and the law in general. This study investigates the juridical foundation of the contemporary policing system in South Africa. It studies the structural and material composition of South African policing and whether it can really be considered a constitutional policing system. It endeavours to provide juridical answers to the current concerns in the legitimacy of policing, in order to harmonise the traditional policing approach with that of the constitutional era. / PhD (Law), North-West University, Potchefstroom Campus, 2014

The aim of this study was to assess the effective functioning of the Middle Management Learning Programme (MMLP) within the South African Police Service (SAPS), as well as evaluate the performance and effectiveness of employees who were sent for training to enhance their skills and develop their capacity in order to improve service delivery within the broader South African society. The research focused specifically on middle managers who had completed the MMLP. The MMLP was presented at the SAPS Academy in Thabong from 2007 to 2011. According to Meyer et al. (2004:225), a learning programme is a coordinated combination of learning activities, methodologies, processes and other elements of learning, crafted to assist learners to acquire the required knowledge, skills and attitudes. The primary objective of this study was, therefore, to evaluate the effective functioning of the MMLP within the SAPS and to provide sound recommendations based on the empirical findings. Semi-structured interviews and questionnaires were used to determine the effectiveness of the MMLP and obtain information from the respondents who completed the programme during the 2007/8 and 2009/10 financial years. The literature review, interviews and completion of the questionnaires by respondents confirmed the objectives of this study. The overall results indicated that the MMLP had a positive impact on middle managers in the SAPS. The middle managers appear to be driven by a need for recognition, and authorities could exploit this to its advantage by providing a reward system for good performance. The study concludes by, inter alia, recommending that the SAPS review its military culture or style, because the managers who attended the MMLP are unable to advise their seniors, respondents feel overwhelmed, powerless, and helpless and this leads to ineffectiveness in their performance. The requirements to attend the MMLP should be placed on record and should not be compromised to suit particular individuals. The MMLP should also be made a prerequisite for promotion as invaluable skills are transferred to course attendees. / Thesis (Master of Development and Management)--North-West University, Potchefstroom Campus, 2013

The aim of this study was to assess the effective functioning of the Middle Management Learning Programme (MMLP) within the South African Police Service (SAPS), as well as evaluate the performance and effectiveness of employees who were sent for training to enhance their skills and develop their capacity in order to improve service delivery within the broader South African society. The research focused specifically on middle managers who had completed the MMLP. The MMLP was presented at the SAPS Academy in Thabong from 2007 to 2011. According to Meyer et al. (2004:225), a learning programme is a coordinated combination of learning activities, methodologies, processes and other elements of learning, crafted to assist learners to acquire the required knowledge, skills and attitudes. The primary objective of this study was, therefore, to evaluate the effective functioning of the MMLP within the SAPS and to provide sound recommendations based on the empirical findings. Semi-structured interviews and questionnaires were used to determine the effectiveness of the MMLP and obtain information from the respondents who completed the programme during the 2007/8 and 2009/10 financial years. The literature review, interviews and completion of the questionnaires by respondents confirmed the objectives of this study. The overall results indicated that the MMLP had a positive impact on middle managers in the SAPS. The middle managers appear to be driven by a need for recognition, and authorities could exploit this to its advantage by providing a reward system for good performance. The study concludes by, inter alia, recommending that the SAPS review its military culture or style, because the managers who attended the MMLP are unable to advise their seniors, respondents feel overwhelmed, powerless, and helpless and this leads to ineffectiveness in their performance. The requirements to attend the MMLP should be placed on record and should not be compromised to suit particular individuals. The MMLP should also be made a prerequisite for promotion as invaluable skills are transferred to course attendees. / Thesis (Master of Development and Management)--North-West University, Potchefstroom Campus, 2013

The high levels of crime in South Africa are a popular topic of conversation amongst South Africans. As a result of the high levels of crime in South Africa, many South Africans employ private security companies in order to protect themselves and their property. The opinion exists that these private security costs should be allowed as a deduction against their taxable income. The study investigates certain factors that may influence crime, the private security industry and these companies’ perception on the duties of the South African Police Service. In order to determine private security companies’ perception on the duties of the South African Police Service, a questionnaire was conducted. The results reflected not only that private security companies are more effective and proactive in the prevention of crime, but also that they have a faster reaction time to emergency calls than the South African Police Service. This can lead one to argue that it has become a necessity to incur private security costs in South Africa. It also discusses current South African tax legislation in comparison with international trends. The study concludes whether the deduction of private security costs for the individual against taxable income is allowed in South Africa. AFRIKAANS : Die hoë vlakke van misdaad in Suid-Afrika is ‘n gewilde onderwerp van bespreking onder Suid-Afrikaners. As gevolg van die hoë vlakke van misdaad in Suid-Afrika stel baie Suid- Afrikaners privaat sekuriteitsmaatskappye aan om hulself en hul eiendom te beskerm. Menige Suid-Afrikaners is van mening dat hierdie privaat sekuriteitsuitgawes as ‘n aftrekking teen hul belasbare inkomste toegelaat moet word. Die studie ondersoek sekere faktore wat misdaad kan beinvloed, die privaat sekuriteitsmaatskappy industrie en hierdie maatskappye se opinie van die Suid-Afrikaanse Polisiediens se verantwoordelikhede. ‘n Vraelys is gebruik om privaat sekuriteitsmaatskappye se opinie rakende die verantwoordelikhede van die Suid-Afrikaansie Polisiediens te bepaal. Die resultate dui daarop dat privaat sekuriteitsmaatskappye nie net meer effektief en proaktief is in die voorkoming van misdaad as die Suid-Afrikaanse Polisiediens nie, maar ook dat hulle ‘n vinniger reaksietyd het na ‘n noodoproep ontvang is. Dit kan tot aannames lei dat dit ‘n noodsaaklikheid geword het om privaat sekuriteitsonkostes in Suid-Afrika aan te gaan. Die studie stel ook ondersoek in na huidige Suid-Afrikaanse belastingwetgewing in vergelyking met die internasionale werkswyse en sluit af met die antwoord op die vraag of privaat sekuriteitsuitgawes belastingaftrekbaar is vir Suid-Afrikaanse individue. / Dissertation (MCom)--University of Pretoria, 2013. / Taxation / unrestricted

Die doel van hierdie ondersoek is om die gestruktureerde onderhoud, in die vorm van die Targeted Selection Interview tegniek, as geldige keuringsinstrument ter voorspelling van opleidingsukses van bestuursdienstepraktisyns in die Suid-Afrikaanse Polisiediens te ondersoek. Daar is gebruik gemaak van 'n opnamemetode en die opleidingsprestasie van kandidaatbestuursdienstepraktisyns is vergelyk met die resultate wat kandiddate behaal het in hulle evaluering tydens die gestruktureerde onderhoud. Korrelasies is bereken tussen die tellings behaal vir elke dimensie wat die onderhoud evalueer en die tellings onderskeidelik behaal vir elke opleidingsmodule voltooi tydens die 1 0-weke-bestuurs-dienstesertifikaatkursus wat aangebied word deur die Technikon Pretoria. Die resultate behaal in die ondersoek dui op lae, nie-beduidende korrelasies tussen die gestruktureerde onderhoud as keuringsinstrument en die kandidaatbestuursdienstepraktisyns se prestasie tydens opleiding. Die resultate dui dus daarop dat die Targeted Selection Interview wat die Suid-Afrikaanse Polisiediens toepas, nie opleidingsprestasie voldoende voorspel nie. / The aim of this study is to investigate the validity of the structured interview, in the form of the Targeted Selection Interview technique to predict training success of management services practitioners in the South African Police Service. A survey method has been used to obtain the data regarding the training success of candidates and the evaluation results of the structured interview. The correlation was calculated between scores obtained for every dimension measured by the interview and the scores for every training module compl~ted on the 1 0-week management services certificate course, presented by the Technikon Pretoria. The results obtained indicates low, insignificant correlations between the structured interview as selection instrument and the training results of candidate Management Services practitioners. The results thus indicate that the Targeted Selection Interview as applied by the South African Police Service, does not sufficiently predict training success. / Industrial and Organisational Psychology / M.A. (Bedryfsielkunde)

Die doel van hierdie ondersoek is om die gestruktureerde onderhoud, in die vorm van die Targeted Selection Interview tegniek, as geldige keuringsinstrument ter voorspelling van opleidingsukses van bestuursdienstepraktisyns in die Suid-Afrikaanse Polisiediens te ondersoek. Daar is gebruik gemaak van 'n opnamemetode en die opleidingsprestasie van kandidaatbestuursdienstepraktisyns is vergelyk met die resultate wat kandiddate behaal het in hulle evaluering tydens die gestruktureerde onderhoud. Korrelasies is bereken tussen die tellings behaal vir elke dimensie wat die onderhoud evalueer en die tellings onderskeidelik behaal vir elke opleidingsmodule voltooi tydens die 1 0-weke-bestuurs-dienstesertifikaatkursus wat aangebied word deur die Technikon Pretoria. Die resultate behaal in die ondersoek dui op lae, nie-beduidende korrelasies tussen die gestruktureerde onderhoud as keuringsinstrument en die kandidaatbestuursdienstepraktisyns se prestasie tydens opleiding. Die resultate dui dus daarop dat die Targeted Selection Interview wat die Suid-Afrikaanse Polisiediens toepas, nie opleidingsprestasie voldoende voorspel nie. / The aim of this study is to investigate the validity of the structured interview, in the form of the Targeted Selection Interview technique to predict training success of management services practitioners in the South African Police Service. A survey method has been used to obtain the data regarding the training success of candidates and the evaluation results of the structured interview. The correlation was calculated between scores obtained for every dimension measured by the interview and the scores for every training module compl~ted on the 1 0-week management services certificate course, presented by the Technikon Pretoria. The results obtained indicates low, insignificant correlations between the structured interview as selection instrument and the training results of candidate Management Services practitioners. The results thus indicate that the Targeted Selection Interview as applied by the South African Police Service, does not sufficiently predict training success. / Industrial and Organisational Psychology / M.A. (Bedryfsielkunde)