In the Master Thesis research is carried out into the influence of national culture on the implementation of knowledge management (KM) systems, as well as providing the actions which should be carried out for successful implementation. Research was conducted in the Ukraine and the Czech Republic. The Master thesis starts with an explanation of the problem area, a review of the main definitions necessary for understanding the studied field: foundation of national culture and knowledge management are reviewed. Relevance of the topic is explained by the fact that usually more attention is paid to knowledge sharing than its creation, and if we ignore the fact of national culture, the used theories may lead to a collapse of the system of knowledge management, as they should be modified from country to country. Theoretical framework contains a literature review with information about the concept of knowledge and how to create it within an organization, properties of the knowledge base from which stems knowledge management system and its development. Aspects of national culture and organizational models are also described. Typology of culture proposed by Geert Hofstede, is presented, which is taken as a basis for conducting the research. Individualism and Collectivism dimension from his typology are descried in detail. Because of widespread criticism of Hofstede’s work, the main arguments “against” it were provided. Typologies of such researchers as Triandis, Kim, Kagitcibasi and Berry were reviewed to explain why they are not applicable to this study. Soft System Methodology, rich picture, is used to describe the process of implementing Knowledge Management Systems, as well as the processes required for solving problems and eliminating the identified barriers. Through Kotter's 8-Step Change Model reflected actions for implementing of Knowledge Management System and they are showing in rich picture what in addition with concomitant actions creates complete model for KM system implementation. As a philosophical worldview of the research, Social Constructivism was selected. For data collection, it was decided to create a survey which gave qualitative and quantitative data. Steps of survey creation and how it was delivered to respondents are explained, as well as data analysis and sampling methods. Paper provides practical application of gained knowledge. It explains identified barriers to the implementation of KM system, comparison of Ukrainian and Czech Republic companies in the context of KM, as well as KM on a national level. Described in detail is the creation of rich pictures which reflects the model of implementing KM System. While conducting the research it was proved that national culture affects the style of doing business and the process of implementing a knowledge management system in particular. In order to go deeper into the details of the differences that can exist between countries, the discussion talks about features of the national cultures in Europe, where research has been conducted, and Asia, as Chinese culture is one of the most influential countries. In conclusion, different levels of individualism are found in the studied countries. According to the results of the study and received data, it is safe to say that the question of the influence of national culture on the process of implementing a KM System exists and plays an important role. Opportunities for further research are given.

Avant de devenir objet de préoccupations politiques et d’aménagement de l’espace, le paysage a été sujet dans les plus différents et divers courants de la pensée scientifique. Aujourd’hui, le paysage occupe une place importante et croissante dans les politiques et les actions publiques, notamment dans le cadre des problématiques de développement durable àl’échelle des territoires. Il sort ainsi de la « connaissance scientifique » vers « l’agir dans le monde ». Cette thèse se propose d’étudier dans quelles mesures les paysages du piémont et des contreforts du Larzac – marqués par la vitiviniculture – peuvent être un élément moteur dans les processus de développement territorial durable. Avec l’appui de la théorie des ressources territoriales, cette thèse propose dans un premier temps d’éclairer comment le paysage devientressource. La conception et les dynamiques du paysage sont complexes et souvent difficilement saisissables par les acteurs du territoire, ce qui complique les processus de valorisation et d’activation de la ressource. Avec l’appui de la pensée systémique, ce travail de recherche propose donc une « nouvelle forme » de représenter les paysages dans leur complexité- le dessin riche. Ceci est un outil efficace pour les acteurs locaux dans les processus d’autoréflexion et d’autoapprentissage, qui permettent la définition de stratégies et d’actions qui activent la ressource pour promouvoir un développement territorial durable et le maintien des paysages non simplement « beaux », mais aussi « vivants », avec la participation et selon les regards des acteurs. / Before becoming subject of political and spatial development concerns, landscapes have been subject into the most different and various currents of scientific thought. At present, landscapes have an important and increasing role into politics and public actions, particularly in the sustainable territorial development. Landscapes therefore “leave” from the scientific knowledge to “act in the world”. They are then auspicious to be a resource to engender territorial development. The conception and dynamics of landscapes are though complex and often difficult to be understood (into their complexity) by the actors from the territory, which complicate the process of resource activation. The aim of this thesis is to study how the landscapes from the Larzac piedmont and the foothills – characterized by the vitiviniculture – can be a driving force into the process of (sustainable) territorial development. With support of systems thinking, this research also provides a "new method" to represent landscapes in their complexity. This representation is an efficient tool for local actors to self-reflection and self-learning processes that allows strategies definition and actions to activate the resource and then promote sustainable territorial development, as well as the maintenance of a “beautiful” but also “living” landscape, with actors’ visions and participation.

A North American university is engaged in a large transformation project involving the wholeorganisation. Students, Lecturers, departments and additional questions from the shared leadership team are engaging in defining the services offered, in particular from the university library and its associated sub-services. It is an exciting time for the University as it seeks to not only define its services but also how these can be created and consumed.There are many aspects to this re-organisation and many items to be addressed. In this report,we look at the current situation at the University, as well as taking into account the aspirations of the stakeholders. We start by drawing out a Rich Picture, part of Soft System Methodology (SSM) (Checkland, 1981) which we use in order to spot opportunities that are available for further exploration. Much of the information that we use comes from material supplied by the University itself as well as interviews with the Head of Library services and Head of Library IT. We look indepth at how SSM assists in this process of evaluation through its focus on participation and how it may assist us to understand the many different perspectives collected in our research. SSM consequently assists in defining problems with solutions to any areas that have drawn our attention. Following the evaluation of collected data, discussions and our own observations, we identify that a digital wall that is being proposed for the redesigned library presents an opportunity to explore possibilities for exploitation of this technology. Further research on other digital walls such as Brisbane’s Cube (Abdi et al, 2014), and Auraria Library’s Discovery Wall(Burch, 2016) shows some of the uses that these walls have been put to and how the Institutions use them. We then use a number of models to evaluate the data that we collected on digital walls and from the North American University and analyse it in order to inform our thinking. These models can be used independently or collectively to evaluate data from different perspectives. As such we were able to look at problems and solutions from the perspective of many of the actors involved in shaping the future library services. These models and results are discussed in the report. Finally, we take our results and make a number of proposals for the North American University digital wall along with the relevant justifications at the end of this report. / <p>This is a report in the Informatics course 5IK501 during the school year of 2016/2017.</p>

This report works with a case provided in the course IS/IT for Organizing, Communication and Coordination II at Linnaeus University, Sweden. The case involves a University in North America that is renovating and revamping and, in essence, reinventing its library along with the services offered by the library and the facilities within. Along with the university staff in charge of the library renovations, the group analysed the possible gaps in the current working ecosystem and discussed how they can be improved upon. It was found out and understood that there is a lack of cohesion in the way the library staff generate, store and share documents and resources, which was intertwined with the lack of team culture and sense of professional community. Useful information was said to be in silos in the form of staff members that were somewhat disconnected from each other. This information was often in the form of explicit knowledge that was not easily accessible and tacit knowledge that was, in a sense, locked away since it was involuntarily not being shared. The group preparing this report used the theoretical background of knowledge management and knowledge sharing, along with a Soft Systems Methodology approach, to provide recommendations that the professionals in charge of the library renovations could execute upon during their plans. The recommendations revolve around organizing the organizational knowledge and bringing more cohesiveness to the way the staff and systems generate, store and share this knowledge, leading the way towards a knowledge-friendly culture. The proposed solutions elaborated by the group take Nonaka’s two types of knowledge (1994) into consideration: explicit and tacit knowledge. The recommendations begin with organizing the knowledge with aims of easier retrieval by users, using Shared Folder platforms or Content Management Systems. The active creation and sharing of knowledge shall be supported using blogs, wikis and e-learning authoring systems. Sharing of tacit knowledge can be enhanced by a Yellow Pages of the library staff, Community of Practice and through mentoring and networking activities. / <p>Rapport inom Informatikskurs 5IK501 IS/IT for Organizing, Communicating, and Coordinating II, läsåret 2016/2017</p><p>Report in the Informatics course 5IK501 IS/IT for Organizing, Communicating, and Coordinating II, year 2016/2017</p>

2017 became the beginning of the Childbirth Crisis of Sweden, as a result of underbudgeting and understaffing, creating an environment where patient safety and availability was questioned. Additionally, information and communication technology rapidly take a larger role in the field of healthcare, nourishing new solutions for old processes. This explorative research was conducted to answer how information and communication technologies, and communication techniques, are used and could be used to provide safe care for patients. This study was conducted with 10 participants working as medical staff at a Swedish neonatal care unit. The medical staff who participated consisted of registered nurses, certified pediatric nurses, pediatric nursing assistants, and one nursing assistant. The approach of this research was through system thinking in the tradition of soft systems thinking. The data collection was performed with a combination of semi-structured interviews and card sorting. The collected data were processed, organized, and interpreted with the three c’s of analysis and thematic analysis. The results of this study are complemented by rich pictures. The empirical findings of this study describe a neonatal care unit known at its hospital to be the one unit holding the largest number of different devices. The medical staff at the researched NCU are using information and communication technology in a combination together with specific communication techniques, to create an understanding of their patients’ conditions. The study connects a state of safe care to the training and knowledge of the information and communication technologies, and communication techniques used at the neonatal care unit. The combination of the information and communication technologies, and communication techniques used at the NCU are vital tools, conclusive to the medical staff when providing safe care for patients. This study provides an insight into one Swedish neonatal care unit, based on the interpretations of its medical staff.