Univ., Diss.--Paderborn, 2006.

Magistro darbe yra išanalizuoti ir susisteminti įvairių Lietuvos ir užsienio autorių teoriniai įmonės veiklos vertinimo bei ją įtakojančių veiksnių aspektai bei identifikuoti įmonės veiklos efektyvumo ekonominės analizės metodologiniai aspektai. Išsamiai analizuojama transporto paslaugas teikiančios įmonės UAB Vežėjas veikla, atliekant tradicinę įmonės finansinės būklės analizę, palyginant gautus rezultatus su šakos rodikliais, nustatnt rezultatus lėmusių veiksnių įtakos laipsnius bei atliekant įmonės veiklos perspektyvų įvertinimą. Taip pat darbe ieškoma įmonės veiklos rezultatų dinamikos sąsajų su šalies bei tarptautine ekonomine aplinka. Patvirtinama suformuluota tyrimo hipotezė, kad įmonės veiklos bei aplinkos veiksnių analizė leidžia tiklsiai ir teisingai įvertinti realią įmonės padėtį bei vystymosi tendencijas. / This master’s work indicates analysis and structuring of theoretical aspects of company’s activity evaluation and factors that influence it described by various Lithuanian and foreign authors, and identifies methodological aspects of economic analysis of compay’s efficiency analysis. It includes a thorough activity analysis of transpotation service provider JSC Vežėjas, by doing a traditional financial analysis of a conpany, comparing results with the indicators of the sector, determning the influence of factors which cause the results, and evaluating companys perspectives. This work also includes attempt to identify how local and international economic environments influences changes in company’s results. It also confirms the hypothesis formed by analysis which says that the analysis of company’s activity and factors of the environment allow to evaluate real situation and development trends of a company exactly and correctly.

With an increased focus on health promotion and chronic disease prevention, municipal recreation centres are becoming predominant places for community members to become physically engaged in a diversity of pursuits (Barnes, Maclean, & Cousens, 2010). Recreation Organizations are increasingly searching for flexibility in programming and staffing (Connelly, Gallagher, & Gilley, 2007; Coyle-Shapiro & Morrow, 2006; Lepak, Takeuchi, & Snell, 2003) and new forms of employee-employer relationships are evolving. One of the most common trends in the provision of recreation services is the use of third parties (contractors) who place their employees with client organizations (municipal recreation centres) on a long-term basis. This study explores the perspectives of four contract recreation service provider employees and their experiences delivering recreation programs at municipal recreation centres. Transcripts were used to illustrate each individual’s perspectives using their own words wherever possible and the four interviews were compared to identify similarities and differences. Three themes emerged from the interviews: focus of commitment, impact of perceived organizational support (POS) and the dynamic with the recreation centre. It was found that contractor’s employees in this type role were generally affectively committed to a variety of aspects of their jobs (the participants in the program, their career and the program/activity itself). Incidents were also identified that influenced POS (organizational policies and procedures and those perceived by the employee). It was also found that interactions with municipal recreation centre staff impacted the employee significantly. Future studies should explore this topic further and specific attention could be given to the working relationship between the contractor employee and the recreation centre. Research should also be conducted from the perspectives of the two other key players in this study: the recreation centre (recreation programmer) and the recreation contract service provider. / Graduate / 0680 / 0523 / 0575

Universiẗat, Diss.--Freiburg (Breisgau), 2008.

St. Gallen, Univ., Diss., 2004.

Techn. University, Diss., 2004--Darmstadt. / Dateien im PDF-Format.

Les objectifs centraux de cette étude consistent à identifier les différences entre les coopérations horizontales et les coopérations verticales au sein du réseau et à identifier leurs mécanismes d'influence sur la performance de l'entreprise. La revue de la littérature nous permet de développer un modèle de recherche, fondé sur la complémentarité des trois approches mobilisées : l'approche IMP, l'approche Resource-Based et l'approche de la Mass Customization. La recherche empirique, qui repose sur une étude quantitative réalisée auprès de 134 prestataires de services logistiques opérant en Chine, nous permet de caractériser et de décrire les coopérations au sein du réseau logistique en Chine, ainsi que de tester nos hypothèses de recherche. Les résultats obtenus mettent en lumière l'existence de plusieurs types de coopération en termes de ressources et d'activités, pour lesquels nous n'avons pas trouvé de différence significative entre les coopérations horizontales et les coopérations verticales. L'ensemble de ces PSL se répartissent en trois groupes, suivant leur niveau de coopération. Le groupe des PSL qui coopèrent le plus souvent est marqué par une performance plus élevée. Par ailleurs, les résultats montrent une influence positive directe de la coopération en termes d'activités d'exécution, d'activités de planification et de connaissances sur la performance opérationnelle de l'entreprise. Ils révèlent aussi un impact positif indirect de la coopération en termes de connaissances, de ressources relationnelles, de ressources informationnelles et de ressources physiques sur la performance opérationnelle. / The major aims of this study are to identify the differences between horizontal cooperation and vertical cooperation in network and identify their mechanisms of influence on firm performance. The literature review allows us to develop a research model based on three complementary approaches mobilized: the IMP approach, the Resource-Based approach and Mass Customization approach. Empirical research, based on a quantitative analysis of 134 logistics service providers operating in China, allows us to characterize and describe the cooperation within logistics network in China and to test our research hypotheses. The results highlight the existence of several types of cooperation in terms of resources and activities, for which we found no significant difference between horizontal cooperation and vertical cooperation. All of these PSL fall into three groups according to their cooperation level. The group of PSL who cooperate the most often is marked by a better performance. Moreover, the results show a direct positive influence of cooperation in terms of execution activities, planning activities and knowledge on the operational performance of the firm. They also reveal an indirect positive impact of cooperation in terms of knowledge, relational resources, information resources and physical resources on operational performance.

É consenso entre estudiosos e práticos que a Logística desempenha um importante papel na integração da Cadeia de Suprimento dos mercados. Num ambiente cada vez mais competitivo, as organizações procuram práticas de negócios e soluções que possam ajudá-las na busca pelo sucesso. Uma dessas práticas é a terceirização das funções logísticas, através da contratação de empresas especializadas, de forma que as organizações contratantes possam se concentrar no foco do seu negócio, aumentando sua eficiência, melhorando a utilização dos recursos, reduzindo os custos de transporte, reestruturando sua cadeia de suprimentos e aumentando sua lucratividade. Nesse cenário, onde a crescente participação dos prestadores de serviços logísticos (ou, PSLs) torna-se fator estratégico para o crescimento das organizações através de alianças cada vez mais complexas, surge a necessidade de mecanismos de avaliação de desempenho que, efetivamente, reflitam a integração e a flexibilidade dos recursos envolvidos. Assim, o presente estudo se propôs a desenvolver um modelo de avaliação de desempenho de PSLs, através da metodologia da Pesquisa Operacional, apoiado pelo método AHP. A empresa escolhida para a aplicação do modelo foi a MWM International Motores – MIM – e o modelo foi aplicado no processo de transporte nacional que atende o mercado de reposição de peças. Foram avaliados 5 PSLs, através de 3 critérios e 13 atributos, qualitativos e quantitativos. Como principais resultados, verificou-se que a sistemática adotada foi aderente ao ambiente analisado, auxiliando no processo de avaliação e permitindo que a empresa possa estimular seus prestadores de serviços logísticos a melhorar seus processos e o produto destes processos – o próprio serviço prestado, traçando, juntamente com os seus parceiros, um plano de melhoria contínua que vise alcançar resultados melhores para a ambas empresas. / There is consensus among scholars and practitioners that Logistics plays an important role in the integration of the market’s Supply Chain. In an increasingly competitive environment, organizations seek solutions and business practices that can help them in their quest for success. One such practice is the outsourcing of logistics operations through the recruitment of specialized firms, so that the contracting organizations can focus on their business, increasing efficiency, improving resource utilization, reducing transportation costs, restructuring their supply chain and increasing their profitability. In this scenario, where the increasing participation of logistics service providers, known as 3PL (third-party logistics providers) becomes a strategic factor for the growth of organizations through increasingly complex alliances, a need arises for performance evaluation mechanisms that effectively reflect the integration and flexibility of the involved resources. Thus, the present study aims to develop a model to evaluate the performance of 3PLs using the methodology of operational research, supported by the AHP method. The company chosen to implement the model was MWM International Motores (MIM) and the model was applied in the national transport of the spare parts process. There were 5 LSPs evaluated using 3 criteria and 13 attributes, both qualitative and quantitative. The main results showed that the adopted system was considered adherent to the environment, assisting in the evaluation process, and allowing the company to encourage its 3PLs to improve their processes and products - the very service provided, mapping, together with its partners, a plan for continuous improvement aimed at achieving better results for both companies.

É consenso entre estudiosos e práticos que a Logística desempenha um importante papel na integração da Cadeia de Suprimento dos mercados. Num ambiente cada vez mais competitivo, as organizações procuram práticas de negócios e soluções que possam ajudá-las na busca pelo sucesso. Uma dessas práticas é a terceirização das funções logísticas, através da contratação de empresas especializadas, de forma que as organizações contratantes possam se concentrar no foco do seu negócio, aumentando sua eficiência, melhorando a utilização dos recursos, reduzindo os custos de transporte, reestruturando sua cadeia de suprimentos e aumentando sua lucratividade. Nesse cenário, onde a crescente participação dos prestadores de serviços logísticos (ou, PSLs) torna-se fator estratégico para o crescimento das organizações através de alianças cada vez mais complexas, surge a necessidade de mecanismos de avaliação de desempenho que, efetivamente, reflitam a integração e a flexibilidade dos recursos envolvidos. Assim, o presente estudo se propôs a desenvolver um modelo de avaliação de desempenho de PSLs, através da metodologia da Pesquisa Operacional, apoiado pelo método AHP. A empresa escolhida para a aplicação do modelo foi a MWM International Motores – MIM – e o modelo foi aplicado no processo de transporte nacional que atende o mercado de reposição de peças. Foram avaliados 5 PSLs, através de 3 critérios e 13 atributos, qualitativos e quantitativos. Como principais resultados, verificou-se que a sistemática adotada foi aderente ao ambiente analisado, auxiliando no processo de avaliação e permitindo que a empresa possa estimular seus prestadores de serviços logísticos a melhorar seus processos e o produto destes processos – o próprio serviço prestado, traçando, juntamente com os seus parceiros, um plano de melhoria contínua que vise alcançar resultados melhores para a ambas empresas. / There is consensus among scholars and practitioners that Logistics plays an important role in the integration of the market’s Supply Chain. In an increasingly competitive environment, organizations seek solutions and business practices that can help them in their quest for success. One such practice is the outsourcing of logistics operations through the recruitment of specialized firms, so that the contracting organizations can focus on their business, increasing efficiency, improving resource utilization, reducing transportation costs, restructuring their supply chain and increasing their profitability. In this scenario, where the increasing participation of logistics service providers, known as 3PL (third-party logistics providers) becomes a strategic factor for the growth of organizations through increasingly complex alliances, a need arises for performance evaluation mechanisms that effectively reflect the integration and flexibility of the involved resources. Thus, the present study aims to develop a model to evaluate the performance of 3PLs using the methodology of operational research, supported by the AHP method. The company chosen to implement the model was MWM International Motores (MIM) and the model was applied in the national transport of the spare parts process. There were 5 LSPs evaluated using 3 criteria and 13 attributes, both qualitative and quantitative. The main results showed that the adopted system was considered adherent to the environment, assisting in the evaluation process, and allowing the company to encourage its 3PLs to improve their processes and products - the very service provided, mapping, together with its partners, a plan for continuous improvement aimed at achieving better results for both companies.

A elevada competitividade nos diversos setores da economia brasileira também está presente no varejo de alimentação. Destaca-se a parcela composta por estabelecimentos dedicados ao fornecimento de lanches ou refeições rápidas, conhecidos como restaurantes fast food. Esse setor exibe a presença de redes internacionais, no formato de franquias, que tornam o mercado mais competitivo. Este trabalho está voltado para o segmento de redes de restaurantes fast food, estudando os relacionamentos envolvidos nas operações logísticas, dentro da cadeia de suprimentos. Para os diversos participantes dessa cadeia - organização detentora da franquia da rede, restaurantes, fornecedores, provedores de serviços logísticos e clientes - a logística, envolvendo atividades como compras, inventário e distribuição, tem uma função central e estratégica, influenciando de forma significativa os resultados de todas as partes. Um aspecto relevante é a política de terceirização (outsourcing) das atividades logísticas, cada vez mais presente em todo o mundo, que também se apresenta como alternativa neste segmento. Destaca-se a figura do operador logístico, um provedor de diversas funções logísticas, realizando-as de forma integrada. Em face deste contexto, o principal objetivo deste trabalho é a proposição de modelos de negócios que podem ser aplicados às redes de restaurantes fast food, onde são mostradas as diversas formas de relacionamentos entre os participantes, visando a obtenção de valor para o cliente. O modelo de negócio é a base para a definição da estratégia competitiva dos integrantes da cadeia de suprimentos, em busca de vantagem competitiva para o grupo. Uma pesquisa empírica (survey) foi realizada com redes de restaurantes fast food para permitir a visão da realidade empresarial e auxiliar no desenvolvimento dos modelos de negócios. Em seguida foram selecionados quatro casos - três redes e um operador logístico - para um estudo mais aprofundado e obtenção de insights que possibilitem compreender a estratégia competitiva destas redes. / The high level of competitiveness in the various sectors of the Brazilian economy is also present in food retail. The segment made up of establishments devoted to offering snacks or quick meals, known as fast food restaurants, stands out. In it, international chains with the franchise format can be found, which makes the market more competitive. This piece of work is geared to the segment made up of fast food restaurant chains. It studies the relationships involved in the logistical operations within the supply chain. For the various participants in this chain -- the organization that owns the franchise, restaurants, suppliers, providers of logistical services and customers -- the logistics, involving activities such as purchasing, inventory and distribution, have a central and strategic role, significantly influencing the results of all the parties. A relevant aspect is the worldwide and ever more common policy of outsourcing logistical activities, which also shows up as an alternative in this segment. A character that stands out is the integrated service provider, who carries out several logistical functions and does so in integrated way. In view of this context, the main purpose here is proposing business models that may be applied to fast food restaurant chains. In them, the various forms of relationship between the participants are shown, with the aim of obtaining value for the customer. The business model is the basis for defining the competitive strategy of the players of the supply chain, in the search for competitive advantage for the group. A survey of fast food restaurant chains was conducted to allow one to grasp the business reality and help in the development of the business models. Next, four cases were selected -- three chains and an integrated service provider -- for a more in-depth study and to obtain insights that make it possible for one to understand the competitive strategy of these chains.