The debate about leader characteristics continues yet understanding leadership is very important for selection, promotion and leadership development. The purpose of the study was to find out if a link existed between extraversion, emotional quotient (EQ), leadership position and years of experience as a leader. A quantitative study with a questionnaire, which included Jung Personality Questionnaire and Ryback’s Emotional Quotient Executive survey was administered to military personnel at Thaba Tshwane Military Area in Pretoria, which is the military headquarters of the South African National Defence Force (SANDF). Respondents were selected randomly from the ranks of Corporal to Generals. The results revealed that there is no correlation between extraversion and emotional intelligence. Results also show that more males were introverted while more females were extraverted. It can therefore be concluded that people who are extraverted do not necessarily have high levels of EQ. Extraversion did not present as a dominant characteristic in the leaders of the sample group with just over half presenting with higher levels of extraversion. With regard to emotional intelligence, the majority of respondents showed high levels of Emotional Intelligence. In terms of EQ, one could probably reason that introverts are better at self-awareness and more reflective of feelings and relationships, while extraverts are better at expressing feelings and taking overt action to build relations. However, further research on this is required. The study therefore places emphasises the role of EQ in leadership.

This study focussed on the evaluation of the implementation of the South African Police Service sector policing in the Eastern Cape province of South Africa. A mixed methods approach was used to gather, collect and analyse data for this study. The data were collected through semi-structured in-depth interviews, focus groups discussions and a survey. The quantitative approach dominated in data collection, whilst the qualitative approach was used to corroborate the quantitative findings. For the quantitative approach, 265 questionnaires were administered to 121 volunteer participants targeting the station commanders, cluster commanders and sector commanders. A hundred and forty questionnaires were also administered to the Sector Crime Forum chairpersons who were selected using simple random sampling from 32 police stations. The sector commanders were used for in depth interviews. The rationale behind was that the sector commanders are playing a key role in the implementation of sector policing. Simple random sampling was used to select the participants. The study area was in the Eastern Cape, where the research sample and participants were drawn. The findings of the study indicated that although sector policing minimum standards have been achieved by many stations, the study found out that there are some stations that have not yet attained the policy goals in terms of optimal implementation of sector policing in the Eastern Cape Province. The study established that the farm and rural and remote police stations were not complying with the minimum standards laid down in the National Instruction 3/2009. The problem of non-compliance emanates from the shortages of resources. Further findings on this study were based on the experiences and challenges of the implementers of sector policing. The study found that there were challenges confronted by them in the implementation process. Although some of the participants were indicating their enjoying working closely with their communities, there were some major challenges that they experienced in the process of executing their duties. The results of the study indicate that resources were not adequate to ensure that this new policing strategy is properly executed. Another important finding which was identified by the study was the fact that sector policing, as a new policing strategy, was not adequately communicated and marketed for it to be accepted and to for it to achieve the necessary buy in from stakeholders. The study further established that training, development and capacity building were lacking to capacitate the implementers of the new policing strategy. Further, sector to sector collaboration was identified as another challenge by the study. Team work was very much limited. The study further revealed that command and control was not enhanced by the sector commanders in their sectors. The sector patrol reports were not available in the files and AVL reports were also not retrieved and monitored. The factors highlighted above have a negative bearing on the reduction of crime. Poor police visibility and stakeholder participation in crime prevention programmes are not reducing crime.

Magister Commercii (Industrial Psychology) - MCom(IPS) / Job satisfaction and organisational commitment are two of the most researched organisational behaviour constructs. It is generally agreed that low levels of satisfaction or commitment may result in employees voluntarily ceasing the employee-organisation relationship which results in organisations loosing professional and skilled individuals, which is a potentially crippling factor within any organisation, particularly Governmental Departments who relying on specialist and highly trained and skilled employees. The current study examined the organisational commitment, the level of job satisfaction and the relationship between satisfaction and commitment of fully functionally qualified permanent contract male and female officers on salary Grade C2 to Grade C6, extending across all occupational divisions and classes, namely operational, personnel, logistics, engineering and technical. The sampling technique used was a quantitative non-probability convenience sampling design with the sample consisting of 62 commissioned officers. The majority of the respondents were African with the sample being more representative of males than females. The majority of the respondents were married and between the age of 22 to 29 having at least a 3 year degree or diploma and from the operational occupational class. The respondent’s levels of satisfaction were measured by means of the Job Descriptive Index Questionnaire which measured the five job facets, namely pay, promotion, supervision, co-workers and the nature of work. The study found that respondents were moderately satisfied with their promotion opportunities, followed by the pay they receive. They were however, less satisfied with the supervision they receive, their co-workers and the work itself. Affective, continuance and normative commitment was assessed by means of the Organizational Commitment Scale. The findings of the study found that the respondents had below average levels of organisational commitment across all three components as well as overall commitment. Furthermore, results derived from the research indicated that there was a statistically significant and strong positive correlation between organisational commitment and job satisfaction. Additionally, the results of the study regarding differences between selected demographic variables and the core dependent and independent variable found that there was no statistically significant difference for organisational commitment or job satisfaction scores between males and females and tenure. There was however a statistically significant difference in organisational commitment and job satisfaction for different occupational classes.

>Magister Scientiae - MSc / This thesis describes a multi-disciplinary collaboration towards iterative development of a mobile communication tool to support a Deaf person in understanding usage directions for medication dispensed at a pharmacy. We are improving usability and correctness of the user interface. The tool translates medicine instruction given in English text to South African Sign Language videos, which are relayed to a Deaf user on a mobile phone. Communication between pharmacists and Deaf patients were studied to extract relevant exchanges between the two users. We incorporated the common elements of these dialogues to represent content in a veri able manner to ensure that the mobile tool relays the correct information to the Deaf user. Instructions are made available for a Deaf patient in sign language videos on a mobile device. A pharmacy setup was created to conduct trials of the tool with groups of end users, in order to collect usability data with recorded participant observation, questionnaires and focus group discussions. Subsequently, pre-recorded sign language videos, stored on a phone's memory card, were tested for correctness. Lastly we discuss the results and implications of the study and provide a conclusion to our research.

The work of the South African chaplains during the First World War was of an extremely high standard. The postwar military failed to recognise this contribution. In the 1920s and early 1930s the chaplaincy was allocated an inferior position within the military. It was only in 1938 that the first chaplains were appointed in the Permanent Force. During the Second World War the unwillingness of the UDF hierarchy to appoint a single chaplain as the head of a Chaplains' Branch influenced the ministry negatively. Inter-denominational issues were resolved on a basis of consensus amongst Principal Chaplains who were granted very little executive power. The establishment of the SA Corps of Chaplains in 1946 confirmed the permanency of the chaplaincy within the UDF. The appointment of the first Deputy Chaplain General in 1949 did much to ensure effective ministry. The discontinuation of this post in 1954 had a detrimental effect on the chaplaincy. With the establishment of the Department of Physical and Spiritual Welfare in 1966 no clear cut division was made between the responsibility for spiritual (pastoral) care and physical care (social welfare). This anomaly was rectified in 1968 when an independent directorate for the chaplaincy was created and in 1970 when a Chaplain General was appointed. The chaplaincy in South West Africa grew from a single chaplain at Walvis Bay in 1963 to an immense organisation with hundreds of chaplains. In 1980 the SWATF Chaplain Service was formed under command of its own director. The presence of SADF/SWATF chaplains in South West Africa ceased in 1989 with the implementation of UN Resolution 435. The 1990s was a decade of great transition and turmoil for the Chaplain Service. In 1994 the military chaplaincies of the TBVC countries, as well as members from MK and APLA, were integrated into the Chaplain Service. The implementation of the transformation policy of the Department of Defence resulted in the Chaplain Service becoming more representative of the communities it serves. / Theology / D. Th. (Theology)

The Cape Town Orchestra has exerted a major influence on the development of orchestral music and musical culture not only in Cape Town but throughout South Africa. It was the first professional orchestra in South Africa and came into existence on 28 February 1914. The Orchestra's history has been divided into two main periods. During the first period, from 1914 to 1968, the Orchestra was known as the Cape Town Municipal Orchestra. During the second period, from 1969 until its final performance in 1997, the Orchestra was known as the Cape Town Symphony Orchestra. The Orchestra received financial support from the Cape Town Municipality throughout its existence. After receiving its final municipal grant in 1996 the Orchestra could not survive without financial assistance, and merged with the Capab Orchestra to become the Cape Town Philharmonic Orchestra. The Cape Town Philharmonic Orchestra gave. its inaugural performance on 1 April 1997. / Musicology / M.Mus.

Athol Fugard was born in Middelburg, Karroo, on the 11th June; 1932, his mother an Afrikaner, his father an English-speaking South African, possibly of Irish descent. When he was three years old, the family sold the small general dealer's store in the village and moved to Port Elizabeth, which has been his home ever since, though he has lived at various times in Europe, America, and other parts of Africa. After schooling at Port Elizabeth Technical College, he went to the University of Cape Town in 1950, where he read philosophy and social anthropology, supporting himself by working in the vacations as a waiter on the South African Railways. Chapter 1, p. 1.

The main focus of this thesis is to examine how identity and culture are conceived and articulated in a representative selection of contemporary South African poetry. In the introductory chapter, an examination is made of the concepts of identity and culture, in the course of which the polarities of inside and outside, self and other, personal and political, subjective and objective, are carefully examined. Then, through close textual reference to relevant poems considered under the titles “Poetry of the Self”, “Black Consciousness Poetry”, “The Poetry of Revolution”, “Worker Poetry” and “Feminist Poetry”, the thesis attempts, by tracing the dialectical relationship of these polarities, to analyse how each putative body of poetry conceives and articulates cultural identity. The concluding chapter of the thesis, titled “Towards a New Aesthetics”, argues that current research into the relationship between identity and culture opens the way to a “new” aesthetics, a new literary-critical practice, one that takes into cognisance the intersubjective complexities that shape cultural expression.

The matter of the language policy of the SAPS and the language attitudes of police officials is a topical, but largely unexplored issue. Little progress has been made to address this issue. This thesis investigates language attitudes of SAPS constables and the impact thereof on language planning in the SAPS. This study tests the hypothesis that the absence of a language policy in the SAPS leads to a discrepancy between the constitutional provisions and language practice in the SAPS. Furthermore, this discrepancy has an impact on the language attitudes of constables in the SAPS. This poses challenges for language planning. The main aims of the study are to ascertain the current language practice in the SAPS and to investigate the language attitudes and preferences of constables. The investigation was conducted in accordance with the triangulation method, i.e. conclusions were only drawn after the data presented by the literature study and each of the empirical components were compared and verified by means of, inter alia, statistical methods. The literature review, which is an exposition of the language policy and language practice in both the SAPS and South Africa, provides the theoretical framework for the empirical study. The empirical study includes a questionnaire completed by constables and interviews with constables and other stakeholders at the helm of policy, management and training. Chapter 1 states the background, problem, hypotheses and objectives of the study. A theoretical exposition of language policy, language planning and language attitude is presented in Chapter 2. Chapter 3 contains a description of the language context of the constables with reference to the language policy, trends and practice in South Africa. The discrepancy between language policy and language practice in the SAPS is highlighted in Chapter 4. This entails a discussion on the language policy and practice in the SAPS, the training of the constables, as well as problems resulting from the current language practice in the SAPS. The empirical research design is discussed in Chapter 5. The results of the empirical research are discussed in Chapter 6, and conclusions and recommendations are stated in Chapter 7. The results show that English is the predominant language in the SAPS. The constables have a positive attitude towards English in the SAPS in spite of their poor proficiency in the language. Afrikaans is used in official situations in the SAPS, but the indigenous languages are used mostly in informal situations. The respondents reported a positive attitude towards the indigenous languages. The research also highlights the lack of language training in basic police training as well as in-service training. The use of English and Afrikaans on an interim basis in the absence of an official language policy is a contributing factor to the poor language proficiency of especially constables who are not mother tongue speakers of the languages in question. It is recommended that language training should form part of the basic police training and in-service training. The SAPS should also finalise a language policy which entails the promotion of multilingualism and development of the indigenous languages for official use. / Prof. M. Pienaar Prof. H. Kroes

M.A. (Public Management and Governance) / This study focused on perceptions of the role of teacher unions within the basic education system in secondary schools in Soweto, a township in the south of Johannesburg, South Africa. The main aim of the study was to determine whether the role that teacher unions play contributes negatively to the state of education in secondary schools in Soweto. To make this determination, the study focused on two secondary schools in Soweto. The study discussed the key purpose of teacher unions in education, and provides the legislated guidelines as well as perceptions of stakeholders in education in secondary schools in Soweto with regard to the extent of the influence of South African Democratic Teachers Union (SADTU) in two secondary schools in Soweto. As the biggest teacher union in the country with a large following of educators in secondary schools in Soweto, SADTU has significant power which can be directed to either enhance teaching and learning or inhibit teaching and learning in secondary schools in Soweto. If existing accountability processes are not implemented to ensure that teacher unions carry out their mandate in compliance with legislation, the state of education in secondary schools in Soweto may be at risk. The study utilized a qualitative research design, to analyze data gathered from existing literary knowledge on the subject, while qualitative interviews were conducted with respondents to establish their perceptions on the positive or negative contributions of SADTU in secondary schools in Soweto. The findings were that SADTU is perceived to be inhibiting the culture of teaching and learning in some secondary schools in Soweto. However, the study established that SADTU cannot be isolated as the only cause for a poor culture of teaching and learning in secondary schools in Soweto. The cumulative effect of the curriculum changes; lack of training of educators; pressure placed on the teaching and learning through strikes and dissent; and intimidation of some SADTU members are factors that have contributed negatively to the culture of teaching and learning in secondary schools in Soweto.