Väl fungerande affärssystem utgör idag en viktig del i företag och organisationers verksamhet. Tyvärr är systemen som regel komplexa varför risken för problem och misslyckanden är uppenbara. Då tillräcklig kunskap och erfarenhet från implementeringsarbeten dessutom ofta saknas i organisationer kontrakteras inte sällan externa konsulter för att bidra med hjälp. Att försöka underlätta ett implementeringsarbete genom att involvera externa konsulter kan dock skapa svårigheter av olika slag t.ex beroende på en komplex relationsbild mellan konsulten i fråga och klientorganisationens ingående aktörer.Denna studie antar en kvalitativ forskningsinriktning där datainsamlingen skett genom ett antal semistrukturerade intervjuer med externa konsulter vars arbete involverar implementering av affärssystem. Studiens syfte är att undersöka vilka möjligheter externa konsulter anser sig ha att påverka implementering beroende på sin positionering i relation till klientorganisationen och dess olika ingående parter. Analysarbetet baseras på Mitchell et al.´s (1997) Stakeholder-teori, där attributen makt/inflytande(P), legitimitet (L) och angelägenhet (U) används för att positionera konsulterna. Med positionering menar vi således vilka av dessa tre attribut konsulterna har. Resultaten visar att konsulter i regel uppfattas som legitima och kunniga och att de visar stor angelägenhet att genomföra projektarbet på ett positivt och effektivt tillvägagångssätt. I intervjuerna framkom att konsulterna ofta ansåg sig vara maktlösa och att de har problem att påverka implementationsprocesser på ett direkt sätt. Konsulterna rapporterade dock att de med sitt kunnande, erfarenhet och sociala ställning i projekt kan skapa koalitioner med mer inflytelserika aktörer och därigenom påverka nödvändiga beslut på ett indirekt sätt. Med Mitchells et al. (1997) Stakeholder-teori som bakgrund definieras detta fenomen därför som att konsulter har en reducerad variabel P och därmed en säregen position att, i vissa frågor,kunna påverka ett projektarbete

Problematiken för vår studie grundar sig i den nya revisionslagen som trädde ikraft 1 november 2010, nämligen avskaffandet av revisionsplikten. Lagen innebär att alla aktiebolag som understiger två av tre följande gränsvärden: att ha i genomsnitt 3 anställda, omsättningen understiger 3 miljoner svenska kronor och att balansomslutningen understiger 1,5 miljoner svenska kronor, behöver inte anlita en revisor. I samband med att revisionsplikten avskaffades, diskuteras det mycket vilken betydelse revisionen hade för olika intressenter. Revisionen infördes framförallt för att ge bättre kontrollmöjligheter för externa intressenter. Trots lagändringen, är det idag flertal småföretag som fortsätter att behålla revisorn i företaget och det beror främst på grund av externa intressenternas påverkan. Vårt syfte med studien är att skapa förståelse varför småföretag behåller revisorn i företaget i förhållande till externa intressenter och hur externa intressenter påverkar det, ur småföretagens perspektiv. Undersökningen grundar sig på en kvalitativ studie i form av intervjuer. Intervjuer har utförts med ägare i småföretag. Utifrån det empiriska materialet har det framkommit att externa intressenters påtryckningar påverkar småföretag att behålla revisorn. Intressenter tenderar att påverka småföretag i större utsträckning än stora företag, på grund av det förekommer resursbrist i småföretag. Småföretag har resurser som visserligen är mer begränsad och som en konsekvens av resursbrist påverkas småföretag av externa intressenter genom att vara lyhörd. Småföretag påverkas mer eller mindre av intressenter och företagen ser behovet av revisorn för att tillgodose intressenternas påtryckningar. / The problem with our study is based on the new Audit Act that came into effect November 1st 2010 which abolished the audit requirement. The law includes that any stock company that acquires two out of the three criteria does not have to hire an accountant, the criteria are the following: they need to have an average of 3 employees, a turnover of less than 3 million Swedish kronor and a total assets of less than 1.5 million Swedish kronor. In correlation with the abolishment of the audit, the significance of the audit for various stakeholders was widely debated. The audit was introduced primarily to provide better control of external stakeholders. Despite the amendments, there are now several small businesses that continue to keep the auditor of the company and it is mainly due to external stakeholder impact. The purpose of this study is to create understanding to why small businesses retain the auditor of the company in relation to external stakeholders and what effect they have, from a small business perspective. The study is based on a qualitative study through interviews which were conducted with owners of small businesses. Based on the empirical evidence we have conducted that external stakeholders pressure results in that small businesses decides to keep the auditor. Stakeholders tend to affect small businesses more than large businesses, due to that there is a shortage of resources in small businesses. As a consequence of a lack of resources small businesses are affected by external stakeholders by being responsive. Small businesses are affected more or less by the stakeholders and businesses understand the need for the auditor to meet stakeholder pressure.

Stakeholder participation has become a valuable tool for agencies in the field of environmental planning. The potential benefits, for both agencies and individuals, of involving stakeholders in the planning process have been widely recognized and well documented. However, the success of participatory initiatives depends on the extent to which local stakeholders are interested in, and capable of, becoming involved in the process. Thus, the outcomes for each process vary as planning issues are dependent on their local context. This study aimed to evaluative the characteristics of successful stakeholder in planning. Specifically, it strived to obtain an understanding of successful stakeholder engagement through developing and integrating an evaluative framework based on the literature with the motivations and perceptions of agencies representatives and local stakeholders. In order to achieve these goals, the evaluative framework was applied to a case study of the Tiffany Creek subwatershed in Hamilton, Ontario. The case study revealed that determining and incorporating the opinions of agencies and stakeholders toward a participatory process can shed light on the characteristics of successful stakeholder participation in a given region. The characteristics of successful stakeholder participation and the integration of agency and stakeholders viewpoints into the planning process are discussed and recommendations to improve participatory processes in environmental planning are provided.

Waste-to-energy is currently at the forefront of clean technologies. It consists of the burning of different types of wastes (solid, liquid, gaseous) that provide heat and electricity. With high efficiency levels in energy production (80-90%) and low flue gas emissions, this type of energy production has quickly spread throughout Europe. In addition, laws created by both the EU and national governments have created new agendas regarding landfill and waste disposal.   Problem: We have identified three different problems that currently exist: (1) the lack of academic literature which explores specifically business models within the renewable energy industry and the potential that business models possess in exploiting the opportunity within the market place; (2) which methods are effective within a business model in achieving the value that a firm wishes to create, capture, and deliver; (3) current academic literature does not provide enough understanding of the influences and pressures that stakeholders place upon shaping a firm’s current/potential business model.   Purpose: The purpose of this investigation is to examine the business models used by three different waste-to-energy firms in Denmark, Norway, and Sweden and to identify the methods used to create, capture and deliver value. Moreover, we aim to identify and investigate the stakeholders within the waste-to-energy industry of these three companies with the goal of explaining the influence and pressures they place upon the firm’s business model through the use of institutional theory.

The purpose of this paper is to through a conceptual definition, outline the meaning of integrated reporting. The empirical study aims to identify the development of integrated reporting in terms of driving forces and participants. We also intend to identify and explain the effects of integrated reporting and to describe, analyze and create an understanding of what is required of companies and the challenges an application of integrated can bring. To achieve the purpose of this paper, we have formulated a central question; What is integrated reporting and what will this development mean for companies?  To answer the central question of this paper we have chosen to apply a qualitative approach with case studies as a research strategy. We have in the case study focused on four separate companies. The theoretical framework of this paper describes the stakeholder theory and legitimacy theory, which describes the relationship between the company and its stakeholders. The empirical study consists of two separate chapters; the perspective of experts and the corporate perspective of integrated reporting. In these chapters, we discuss and analyze the theoretical framework along with both of the empirical chapters. In the analysis we highlight and discuss the concept of integrated reporting, the driving forces of its development, problems and complications regarding the implementation of integrated reporting and the positive effects it can bring. The paper concludes that an integrated report should represent the company’s primary report, which includes all aspects of a company’s business. The company’s financial and non-financial factors are related to each other and therefore the company demonstrates its business in a comprehensible and transparent manner. The development of integrated reporting is driven by stakeholders as it is primarily the company’s stakeholders who require a transparent accounting that include the information about how the company works with sustainability. The main requirement for success with integrated reporting is considered a change in mindset, which has to start in top management. / Syftet med uppsatsen är att genom en begreppsbestämning redogöra för innebörden av begreppet integrerad rapportering. Uppsatsens empiriska undersökning syftar att redogöra för utvecklingen av integrerad rapportering genom att identifiera utvecklingens bidragande drivkrafter och aktörer. Vi syftar även att identifiera och förklara vilka konsekvenser integrerad rapportering får för företag samt beskriva, analysera och skapa förståelse för vad som krävs av företag och vilka utmaningar en tillämpning av integrerad rapportering kan innebära. För att uppnå uppsatsens syfte har vi formulerat huvudfrågan: Vad är integrerad rapportering och vad kan denna utveckling komma att innebära för företag?  För att besvara huvudfrågan har vi valt att tillämpa en kvalitativ metod med flerfallsstudier som forskningsstrategi där vi fokuserat på fyra fallföretag. Den teoretiska referensramen redogör för intressentteorin och legitimitetsteorin, vilka beskriver relationen mellan företag och dess intressenter. Den empiriska referensramen består av två empiriska kapitel; normgivarnas perspektiv samt företagens perspektiv av integrerad rapportering. Analyskapitlet sammanför den teoretiska referensramen tillsammans med de två empiriska kapitlen. De områden som diskuteras i analysen är innebörden av begreppet integrerad rapportering, de drivande faktorerna till dess utveckling, problematiken kring införandet av integrerad rapportering samt vilka positiva effekter integrerad rapportering kan medföra.  I uppsatsens slutsats konstateras att en integrerad rapport bör utgöra företagets primära rapport där de finansiella och icke finansiella faktorerna sätts i relation till varandra. Företaget demonstrerar därmed verksamhetens helhet på ett tydligt och transparent sätt. Utvecklingen av integrerad rapportering är intressentstyrd då det främst är företagets primära intressenter som efterfrågar en transparent redovisning som inkluderar företagets hållbarhetsfrågor.  Det huvudsakliga kravet för lyckas med en integrerad rapportering anses vara ett förändrat synsätt, vilket först och främst krävs i högsta ledningen.

The performance of the companies in corporate sector is reliant greatly on the practices of Corporate Social Responsibility (CSR); therefore in today’s business environment companies are paying more attention to the sense of CSR. These companies also consider the aspects of socio-culture environment into business practices and compliance with other regulatory and ethical issues. However, it has been found that CSR is being practiced in Pakistani firms in tobacco industry because the concept is new for the emerging economies like Pakistan. The paper consists of brief study about the CSR practices on stakeholder dimension of Pakistan Tobacco Company (PTC). The basic aim of this paper is to examine that how companies engage their stakeholders in CSR activities and what is the role of stakeholders in CSR policies. This research was conducted by using a qualitative method and the case study of PTC. Data has been collected from relevant scientific articles, research books, and online resources regarding CSR and stakeholders theoretical framework while empirical data was gathered through interviews and company annual reports. However, PTC products are injurious for customers’ health but their efforts for the environment and community make a good image of the company in the minds of customer and stakeholders.

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The awareness and interest concerning corporate social responsibility has grownamong both firms and their stakeholders, which has resulted in a continuous upwardtrend regarding CSR reporting. This has led to the emergence of reporting frameworklike Global Reporting Initiative. The issues is that there are limited regulationscontrolling what should be reported and how it should be reported, thus most CSRreporting is voluntary. This creates differences among firms and within industries.The differences make it difficult to compare reporting between firms and to assess thebenefits of CSR reporting.The purposes of this study is to explain what variables affects the CSR reportingquality and what the rationale behind CSR reporting is, which includes investigatingthe effect of reporting quality on cost of capital. The evolution of CSR reporting willalso be examined.The nature of the study is quantitative with a deductive approach. Hypotheses will bedeveloped from prior theory and tested statistically using multiple regression analysis.The theoretical foundation of this study is stakeholder theory, legitimacy theory andinformation asymmetry. The chosen variables are argued by prior literature to effectreporting quality. The variables are board diversity, ownership concentration, separatesustainability reports, external assurance, GRI application levels and industry. Ameasure of reporting quality will be developed using content analysis and theestimation for cost of capital will be calculated based on a model for rPEG. Thesample consists of firms listed on Nasdaq OMXS30 index in 2006, 2008 and 2010.Statistical support for positive association between reporting quality and boarddiversity, ownership concentration, external assurance, GRI A and GRI B and theindustries industrials, consumer goods and basic materials were found. An indirectassociation between reporting quality and cost of capital was found. The findings arein agreement with the rationale behind CSR reporting; a firm can do well by doinggood. It was further concluded that the development during this time period hasfollowed the previous trend and continuously increased.

Corporate sustainable development is placed between simplified interpretations and an overabundance of complexity and requirements that hampers implementation. Stakeholder Relations Management is one approach for the operationalization of sustainable development on the corporate level, which enables the inclusion of aspects of sustainability into corporate decision-making in a pragmatic way. However, stakeholder pressure and economic constraints lead companies to adopt only a small segment of the concept of sustainable development. Therefore, a referential framework is needed in order to regard corporate initiatives within the wider context of sustainable development on the theoretical level. The framework of sustainable development presented here, which was developed during a research project funded by the "Austrian Science Fund", takes the wide range of notions of sustainable development into account. Like a map, the framework depicts approaches to sustainable development and provides an overview of the aspects of sustainable development (scope) as well as the different levels of complexity that are associated therewith (depth). This framework is conceived as a tool to classify approaches to sustainable development in a wider context. (author's abstract) / Series: Research Paper Series of the Research Focus Managing Sustainability