Made available in DSpace on 2016-04-04T18:36:19Z (GMT). No. of bitstreams: 1 Eder Cassiola 1.pdf: 774978 bytes, checksum: 866687d30e76cc8deb843d7ba5ae7f61 (MD5) Previous issue date: 2006-02-10 / This research work is related to the effectiveness of Software Manuals for Library, as a tool for information transfer. The elements that potentially can play a role and assure the user the access to the Software relay on the fields of the Information Science and Technical Communication. In this work the basic requirements for the building of the Software Manuals according to the IEEE 1063 Standard and also to the complete model proposed by Galv?o (2003) are presented. From the integration of the two models the model here proposed is created, which is expected to satisfy small developers and the Free-Software community, incorporating both the printed and the Manual built-in formats. Once the reduced model is accomplished, it follows the empirical-exploratory study where a sample of the Software Manuals for Library is applied with the aim of identifies the presence (or not) of the model elements. Considering the key role of the technological advent in the information transfer, this work considers both supporting formats, establishing a comparison that indicates the trend and advantages from each one. / Pesquisa sobre a efici?ncia dos Manuais de Software para Bibliotecas como meio de transfer?ncia de informa??o. Conceitua-se no ?mbito da Ci?ncia da Informa??o e da Comunica??o T?cnica os elementos que possam influenciar e garantir ao usu?rio o acesso ao Software. Apresentam-se os requisitos b?sicos para a constru??o de Manuais de Software segundo a Norma IEEE 1063 e tamb?m o modelo completo proposto por Galv?o (2003). Da integra??o dos dois modelos surgir? o modelo reduzido por n?s proposto, que busca atender as necessidades de pequenos desenvolvedores e da comunidade de Software Livre, contemplando o formato impresso e o formato incorporado do Manual. Uma vez consolidado o modelo reduzido, seguimos com o estudo emp?rico-explorat?rio onde iremos aplicar a uma amostra dos Manuais de Softwares para Bibliotecas com o objetivo de identificar a presen?a ou n?o dos elementos do modelo. Dada a import?ncia da influ?ncia dos adventos tecnol?gicos na transfer?ncia de informa??o, este estudo contempla os dois formatos deste suporte, estabelecendo um comparativo que aponta as tend?ncias e as vantagens de cada formato.

Rhetoricians have long been interested in public policy discourse. However, studies have yet to apply the micro-lens of writing process to this context. One consequence is that, while studies of policy discourse point to the complexity of this area, they do not investigate the writing behaviors this complexity inspires. Secondly, while studies of writing process in other areas of rhetoric allow us to theorize process, our theories are typically based on more structured writing environments—such as the classroom, academic discipline, and professional workplace. As a consequence, we know less about invention and other writing processes in more unpredictable, explicitly contested settings. To address these gaps, this dissertation presents a process-based case study of collaborative writing within the context of policy and legal discourse. The case study tracks the year-long work of a group of advocates who attempted to establish Domestic Partner Benefits (DPB) at a large public university. Due to legal restrictions, the writers could not assume a clear authority as they attempted to write a policy proposal together. In meetings in which they invented ideas, a prominent behavior emerged in their talk, what this dissertation refers to as role-play work. Role-play work is a theory of rhetorical invention in which writers propose roles for themselves and their audiences, develop arguments from within those roles, and try to identify how they might be recognized or misrecognized as a consequence of assuming roles. Tracing patterns in the writers’ talk, this dissertation describes role-play work at three critical junctures: in the early stages, when the group lacks legal resources, during a tumultuous hunger strike in which the institution delivers its interpretation of the law, and during the group’s later writing process, when the group has a working understanding of a legal argument they can propose. This dissertation analyzes how writers use role-play to engage authoritative discourse that manifests at each stage: first, to imaginatively co-construct what might be authoritative, next, to confront authority-as-articulated, and finally, to understand the nuance of a potentially authoritative argument. Findings presented in this dissertation may be relevant to scholarship in professional and technical communication, collaborative writing and invention, writing process research, policy discourse, discourse analysis, and queer studies. / text

In the United States, rural culture is frequently thought of as traditional and “authentically” American. This belief stems from settler colonial histories in which Native lands are stolen and “settled” by white colonial communities. Through this process, the rugged “frontier” becomes a symbol of American identity, and rural communities become the home of “real” Americans. Because settler colonization is invested in maintaining systems of white supremacy, sexism, and heteropatriarchy, these “real” Americans are figured as normatively white and straight. This dissertation analyzes the rhetorical construction of rurality in the United States, specifically focusing on the ways in which settler colonial histories shape national discussions of rural sexuality. I theorize a rhetorical practice I call rural drag, a process by which individuals in settler society can assert membership in white heteropatriarchy by performing “rurality.” I trace the development of this rhetorical practice through three case studies. In the first, I analyze 19th-century Texan legislative writings during the creation of Texas A&M University. These writings and related correspondences reveal a baseline of white supremacist and settler colonial rhetorics upon which the university established its ethos. In the second, I look at how these rhetorics continue to inform performances of sexuality and gender at Texas A&M. These performances derive from earlier rhetorical practices designed to create a space for white settler privilege. Together, these two case studies suggest that rhetorical practices shape and are shaped by the spaces in which they are practiced and the rhetorical histories of these spaces. In my final case study, I interrogate national discourses of rurality through an analysis of country western music to show how rhetorics of rurality are simultaneously local and national. I conclude by challenging scholars of rhetoric and queer studies to recognize that the relationship between rhetoric and place is key to recognizing our relationship to privilege and oppression in the United States. To further this, I propose a decolonial queerscape pedagogy that accounts for the multiple overlays of sexual identities and practices that travel through the academy while challenging the colonial histories and actions upon which the academy is built.

Thesis (M.T.S.C.)--Miami University, Dept. of English, 2005. / Title from first page of PDF document. Document formatted into pages; contains [1], vii, 65 p. : ill. Includes bibliographical references.

Globalization is a phenomena that is, because of the advances in technology, becoming more and more common. New tools for communication enables project teams to collaborate across the globe. Hence, Virtual Teams are emerging to become the new routine way of working. However, even though virtual teams are a new way of working, many project managers are expected to lead in the same way as in traditional project teams. In this qualitative bachelor thesis in informatic we have studied how trust emerges in virtual teams, and what challenges this presents. Moreover, we used these results in order to investigate and present how project managers can foster trust in virtual teams. We conducted three interviews at one of Sweden’s largest organizations with project managers well experienced with working in virtual teams. The conclusion indicates that project managers through several activities indeed can foster trust in virtual teams. In virtual teams the project manager’s interaction with the other team members is limited by the technical tools used for communication. This results in a strong dependency between trust and virtual communication. The project manager can, by establishing a continuous communication within the team, reach a higher level of coordination. This enables every team member to move forward in the same direction, towards the same end result, despite the distance between them, fostering trust. / Globalisering är ett fenomen som tack vare teknikens framsteg, blir allt vanligare. Då tekniska kommunikationsverktyg gör det möjligt för individer att kommunicera med varandra oavsett plats, har virtuella team blivit en allt mer alldaglig arbetsform. Trots att detta är ett nytt sätt att arbeta på, förväntas dock projektledare att koordinera sitt virtuella team enligt samma projektledningsmetodik som för traditionella team. Vi har i denna kvalitativa uppsats utrett hur tillit uppkommer i virtuella team, och vilka utmaningar som kan finnas för att skapa tillit i virtuella team. Med utgångspunkt i detta drar vi slutsatser om hur projektledare kan arbeta för att främja tillit i virtuella team. För att svara på uppsatsens forskningsfrågor genomfördes tre intervjuer på en av Sveriges största organisationer. Respondenterna har en lång erfarenhet av projektledning och av att arbeta i virtuella team. Slutsatsen visar att projektledare kan främja tillit i virtuella team genom olika virtuella kommunikationsaktiviteter. I virtuella team har projektledaren en begränsad kommunikationskanal till övriga projektmedlemmar, en kanal som består av tekniska kommunikationsverktyg och som skapar förutsättningar för virtuell kommunikation. Detta skapar ett starkt beroende mellan kommunikation och tillit i virtuella team. Genom att etablera en kontinuerlig kommunikation kan projektledare bättre koordinera varje projektmedlem att röra sig i rätt riktning mot ett och samma mål, vilket främjar tillit.

Inom militär flygindustri är produktdatahantering i produktlivscykeln och utveckling av logistikstöd centrala områden för att hantera krav och kostnader. Senaste strategin för dessa utmaningar grundar sig i modellbaserat konstruktionsunderlag – model-based definition (MBD). I detta perspektiv står disciplinen teknikinformation inför förändringsarbetet att utnyttja möjligheterna med MBD. Förbättringar i presentationsmetod för illustrationer och effektivare arbetsmetoder för produktion förväntas. Detta förändringsarbete undersöktes genom en fallstudie av Saabs konceptutveckling för teknikinformation till stridsflygplanet Gripen NG. Studien fokuserade på publikationstypen reservdelskatalog och användningen av den. Arbetet bidrar med en modell som beskriver fyra nivåer för design av informationssystem, varav nivån presentation är i fokus. Därtill undersöks jämförbara arbetsmetoderför hantering av MBD-data inom fallet. Studien fann att teknikinformationsavdelningen står inför en övergång från dokumentbaserad förvaltning till utveckling av informationssystem. Därefter diskuteras tre förslag för nästa generations reservdelskatalog. Det mynnar ut i två slutsatser: dels att en bristfällig bild av reservdelskatalogens användning gör det svårt att bedöma nya presentationsmetoders lämplighet, och dels att förbättringarna gjorda i arbetsmetod och presentationsmetod vid MBD-införande på andra områden i produktlivscykeln inte är direkt överförbara på reservdelskatalogen. Till följd av detta presenteras förslag på framtida forskning och arbete. / In the military aerospace industry, product data management in the product lifecycle, and development of logistics support are key areas that affect management of requirements and costs. The most recent strategy for these challenges is model-based definition (MBD). The discipline of technical communication has yet to explore and exploit the potential of MBD. Expected benefits include better ways of presenting illustrations and more efficient methodologies for production. This problem was investigated through a case study of the concept development of technical communication for Saab's fighter aircraft Gripen NG. The study focused on the illustrated parts catalog and its use. This work contributes with a model that describes four design levels for information systems, where presentation is the one in focus. In addition, comparable practices for management of MBD data were investigated in the case. The study found that the technical communication department is facing a transition from document-based management to development of information systems. Furthermore, three proposals for the next generation of parts catalogs are discussed. Two conclusions were reached. First, a lack of knowledge regarding the use of the parts catalog makes it difficult to assess new ways of presentation. And second, the improvements made in methodology and presentation in other MBD applications of the product life cycle are not immediately transferable to the parts catalog. Hence, suggestions for future research and work are presented.

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<p>  </p> <p>Science by its very nature is a networked discipline. Experiments and research build off of past experiments and research. Labs are collaborative spaces where many individuals work together with an array of technologies and other infrastructural elements. Much of the work of network building in science is done online as scientists communicate with each other and with the public on platforms like Twitter. But how do science communicators work in these online, digital spaces to build their networks and communicate? What kinds of rhetorical choices do science communicators make when they share research or reach out to connect with others? How do social media, networking, and other technologies influence those choices? What kinds of networks are created in these online, public discussions? In this study, I draw from actor-network theory and assemblage theory methodologies to begin answering these questions. Using snowball sampling, I recruited 12 climate science communicators from three network clusters: Purdue scientists, scientists whose work was highlighted by the nonprofit Black in Environment, and science writers for NASA. Drawing from choices I observed in the Twitter writing of participants, I then spoke with each participant in a discourse-based interview, inviting them to reflect on the choices they made as they wrote online. </p> <p><br></p> <p>The resulting conversation indicated the nonhuman (such as technologies) and human influences on their online discourse. Our discussions also revealed how participants used rhetorical strategies around identification and emotion to better appeal to their specific audiences. With identification, they not only asked themselves how an audience might react to their writing, but also engaged in internal dialogue with their imagined audiences and used conversational language. With emotion, participants emphasized the importance of humor and positivity as strategies by which to make online spaces more appealing and welcoming. This study offers four takeaways from the data: (1) science communicators should be aware of and take control of the networks that surround them; (2) public science communication should still be specific and directed at smaller audiences; (3) science communication—especially in online public spheres like Twitter—should not shy away from engaging with emotion; and (4) those of us who teach writing can (and should) teach writing as a networked process. </p>

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This dissertation examines the historical technical publications of the United States Army from 1775-2004. Historical research in Army technical communication reveals the persuasive characteristics of its technical publications. Elements of narrative, storytelling, and anthropomorphism are techniques writers used to help deliver information to readers. Research also reveals the design techniques writers adopted to unite the situated literacies of the troops. Analyses of print, comic, and digital media expose the increasing visualization of information since the eighteenth century. The results of such historical research can be applied to new media designs. Automating processes captured in paper-based technical manuals and adding intelligent functionality to these designs are two of many possible design options. Research also dispels a myth concerning the history of modern technical communication and illustrates the development of many genres and subgenres. Modern technical communication was not born of World War II as many scholars suggest, but was a legitimate field in eighteenth-century America. Finally, historical research in Army technical communication shows the systematic progression of a technological society and our increasing dependence on machine intelligence.