Šiuo darbu buvo siekiama atskleisti personalo mokymo(si) įtaką besimokančios organizacijos kūrimui(si). Darbas aktualus tuo, kad vieningo besimokančios organizacijos apibūdinimo nėra, o skirtingi autoriai pateikia skirtingas sampratas apie besimokančias organizacijas. Šiame darbe taip pat atskleidžiamos besimokančios organizacijos kūrimosi sampratos ir raida, aptarti pagrindiniai besimokančios organizacijos bruožai ir prielaidos išryškinant darbuotojų veiklos efektyvumą lemiančius veiksnius bei mokymo(si) ir lojalumo sąsajas. Besimokančios organizacijos supranta naujovių svarbą, nuolat atsinaujina, stebi aplinką, įdarbina asmenis nusiteikusius išmokti naujų darbo metodų, įgyti naujų įgūdžių, sudaro galimybę darbuotojams adaptuotis ir keistis, skatina žinių troškimą, smalsumą, kiekvienam padeda rasti ir išnaudoti mokymosi galimybes, kuria mokymosi rėmimo sistemas, organizacijos vadovus traktuoja kaip pavaldinių tobulėjimo skatintojus, pripažįsta ir vertina tuos vadovus, kurie rūpinasi savo pavaldinių tobulėjimu, mokosi iš sėkmių ir nesėkmių, bendram mokymuisi vienija tiekėjus ir vartotojus, šalina mokymosi kliūtis, užtikrina mokymąsi visose organizacijos grandyse. Autoriaus pagrindinis tikslas buvo atskleisti įvairių organizacijų narių nuomonę apie besimokančią organizaciją ir jos kūrimo(si) prielaidas. Pagrindiniai šio darbui iškelti uždaviniai buvo besimokančios organizacijos sampratos atskleidimas, pagrindinių besimokančios organizacijos bruožų įvardinimas, darbuotojų... [toliau žr. visą tekstą] / The main aim of this thesis is to investigate the influence of personal learning to a development of a learning organization. The relevance of thesis lays in fact that there is no definition of learning organization and different authors have different conceptions. So there are different conseptions which are identified in this paper as well as development of learning organizations. Also, the main features of such organizations and their main factors relationship to loyalty are explained. Learning organizations are those who understand the importange of knowledge and innovations, are able change their attitude to environment, they also employ people who are able to learn new methods at work and who value adaptation of new skills and abilities. Such organizations try to make opportunities their emploees to change, learn, they encourage curiousity for knowledge and help everyone to find opportunities best fitting their competences. They create and develop systems of learning and career management and have an approach that managers are ones who stimulate learning process first. Such organizations value managers who take care of professional development of their employees and also learn not only from successful situations, but also for loses and problems. Learning organizations also unite not only employers and employees, but also suppliers and customers and they also try to eliminate possible damages making the process of learning possible for eveyone, from a lower skilled... [to full text]

This organizational leadership thesis explored how becoming a learning organization could support Servus Credit Union's increased focus on sales to enhance the customer experience and adhered to the Royal Roads University Research Ethics Policy. An appreciative stance was applied within an action research methodology to enhance the understanding of what is involved in being a learning organization. Four interviews were conducted with external participants to learn from their experiences with learning organizations. An internal focus group was then conducted with Servus Credit Union District and Regional Managers to further explore what would be required to create an exceptional customer experience and to continuously improve. The following recommendations emerged from the research: involve employees in revitalizing the vision, mission, and values; integrate the vision, mission, and values into the performance management process; formalize a leadership development program; establish a cross-functional innovation team; and engage customers to understand their needs.

Becoming an effective agent of development in the challenging and complex context of the development NGO in Sub-Saharan Africa necessitates prioritizing learning and adaptation. But NGOs are often not characterized by such a strong learning culture and commitment; and Christian NGOs are no exception. Reforming both the commitment to learning and the structures that support it is a pressing challenge facing Christian NGOs committed to being effective agents of development. Such reform requires careful analysis of the context of Sub-Saharan Africa, special consideration of the complex broader socio-political structure of the NGO world, and systematic research into understanding organizational dynamics that facilitate learning. Data from this research contributes to building an integrated learning model. Applying this model through a case study of specific Christian NGO—World Vision Burundi—leads to both identifying factors that undermine learning and proposing a set of recommendations that will help this NGO become a more effective learning organization.

Becoming an effective agent of development in the challenging and complex context of the development NGO in Sub-Saharan Africa necessitates prioritizing learning and adaptation. But NGOs are often not characterized by such a strong learning culture and commitment; and Christian NGOs are no exception. Reforming both the commitment to learning and the structures that support it is a pressing challenge facing Christian NGOs committed to being effective agents of development. Such reform requires careful analysis of the context of Sub-Saharan Africa, special consideration of the complex broader socio-political structure of the NGO world, and systematic research into understanding organizational dynamics that facilitate learning. Data from this research contributes to building an integrated learning model. Applying this model through a case study of specific Christian NGO—World Vision Burundi—leads to both identifying factors that undermine learning and proposing a set of recommendations that will help this NGO become a more effective learning organization.

Based on Coopey's critical review of the terms 'Utopian sunshine' and 'Foucauldian gloom' with regard to the earning organization (Coopey, 1998), this article explores the learning organization from two opposing perspectives. While researchers agree that the learning organization concept is an important one for organization science, two seemingly irreconcilable research communities are arguing about whether the learning organization is a dream or a nightmare for its members, particularly with regard to three critical dimensions: control, ideology and potentially painful employee experiences. The purpose of this article is to review and critically examine both the optimistic view of the learning organization as positive ideal and the more critical view of the learning organization as negative ideology. Based on this examination, the article aims to synthesize a new middle-ground perspective on the learning organization, referred to as the 'fluorescent light' view, incorporating elements from both optimistic and critical views in hopes of generating a dialog between them that will provide new research questions on control, ideology and potential pain in learning organizations.

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Thesis (MPhil (Information Science))--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: The thesis offers an integration of theories of Organizational Learning and a specific framework regarding the dimensions of Learning Organizations. In a case study the extent to which a small consultancy firm display the characteristics of a learning organization is investigated and used as a basis to reflect up the challenges faced by similar organizations trying to increasingly become Learning Organizations. At first various theories of Organizational Learning are reviewed and thereafter the notion of a Learning Organization is unpacked along seven dimensions. The description of management practices for facilitating a Learning Organization and theories about Organizational Learning are then brought together in the form of steps an organization could follow. In the case study a questionnaire based on Watkins and Marsick’s “Dimensions of a Learning Organization Questionnaire” is administered in the organization and the findings discussed against the background of the preceding literature review. The relationship between organizational learning and organizational culture, as well as the relationship between leadership and learning processes, and the impact of systemic exploitation of knowledge assets on organizational efficiency and effectiveness are examined. From the results it is clear that the organization cannot yet lay claim to being a learning organization, yet it displayed some characteristics of a learning organization. Leadership and connecting the organization to its environment were the areas where the company showed most development. However, empowering people toward a collective vision was the least developed area in the organization due to the perception of lack of freedom to choose one’s work assignment and the invitation to contribute to the organization’s vision. / AFRIKAANSE OPSOMMING: Die tesis bied ‘n integrasie van die teorieë oor Organisatoriese Leer en `n spesifieke raamwerk oor die dimensies van Lerende Organisasies. In `n gevallestudie word die mate waartoe ‘n klein konsultasie firma die eienskappe van ‘n Lerende Organisasie vertoon ondersoek en gereflekteer op die uitdagings wat soortgelyke organisasies moet oorkom om hulself toenemend in Lerende Organisasies te omwentel. Dit word gedoen deur ‘n oorsig van verskillende teorieë van Organisatoriese Leer en daarna word die idee van ‘n Lerende Organisasie uitgepak in sewe dimensies. Die beskrywing van bestuurspraktyke rondom Lerende Organisasies en die toerie van Organisatoriese Leer word dan geintegreer in die vorm van `n stappe wat ‘n organisasie sou kon volg. Hierop volg die gevallestudie waarin ‘n vraelys (Watkins en Marsick se “Dimensies van ‘n Lerende Organisasie Vraelys”) gebaseer op die sewe dimensies van die Lerende Organisasie onder bestuurders in die organisasie versprei is. Die resultate van die vraelys word bespreek teen die agtergrond van die voorafgaande literatuur-oorsig. Die verhoudinge tussen organisatoriese leer en organisasie kultuur, sowel as tussen leierskap en leerprosesse, en die impak van die sistemiese ontginning van kennis-bates op organisatoriese effektiwiteit word ondersoek. Uit die resultate is did duidelik dat die organisasie nog nie werklik ‘n Lerende Organisasie is nie, maar dit vertoon wel eienskappe wat eie is aan Lerende Organisasies. Leierskap en die koppeling van die organisasie aan sy omgewing is die areas waar die organisasie die meeste ontwikkeling getoon het, terwyl die bemagtiging van mense om ‘n bydrae te lewer tot die kollektiewe visie van die organisasie die minste ontwikkelde area was as gevolg van die indruk onder lede dat hulle min vryheid het om hulle take te kies en die gebrek aan ‘n uitnodiging om deel te neem.

Made available in DSpace on 2015-05-14T12:20:16Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 2846020 bytes, checksum: a2ae69daecdae71875e45726c712e6bf (MD5) Previous issue date: 2014-09-29 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This work had as theorethical contribution the model of Fifth Discipline, developed by the author Peter Senge. This research searched to analyse how management activities are developed at the Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Norte Campus São Paulo do Potengi (IFRN SPP) and how they approach the model proposed by Senge. For this purpose, the research acquired a quantitative and qualitative approach with descriptive focus based on case study. Interviews were conducted and administered questionnaire with 17 managers and responsibles for units. Some variables were chosen with the purpose to characterize the institute as a Learning Organization. The results indicated the practices of managers of IFRN-SPP are not in complete agreement with the proposed model, since it was identifield an unbalance among the five disciplines, especially the Fifth Discipline which exposed the worst performance being followed by the Shared Vision. However, since were two disciplines with High Degree of agreement and with a Medium Level of agreement if the theme is well worked in the institution, the performance of subjects who had unfavourable outcomes could be improved and the IFRN-SPP will have chances to be a Learner Institution. / Este trabalho teve como aporte teórico o modelo da Quinta Disciplina, desenvolvido pelo autor Peter Senge. Essa pesquisa buscou analisar como as atividades gerenciais são desenvolvidas no Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Norte Campus São Paulo do Potengi (IFRN SPP) e como elas se aproximam do modelo proposto por Senge. Para tanto, a pesquisa assumiu uma abordagem quantitativa e qualitativa, com enfoque descritivo, baseado em estudo de caso. Foram realizadas entrevistas e aplicado questionário com 17 gestores e responsáveis por unidades. Algumas variáveis foram escolhidas visando caracterizar o instituto como uma Organização que Aprende. Os resultados indicaram que as práticas dos gestores do IFRN SPP não estão plenamente de acordo com o modelo proposto, pois se identificou que existe um desequilíbrio entre as cinco disciplinas, sobretudo, a Quinta Disciplina apresentou o pior desempenho, seguida da disciplina da Visão Compartilhada. Entretanto, como existiram duas disciplinas com Alto Grau de concordância e uma com Médio Grau de concordância, caso o tema seja bem trabalhado na instituição, o desempenho das disciplinas que apresentaram resultados desfavoráveis poderá ser aperfeiçoado e o IFRN SPP terá chances de ser uma Instituição Aprendente.

Although the Dimensions of the Learning Organization Questionnaire (DLOQ) has been widely accepted by the HRD community, it has not been tested in a startup context for reliability. The purpose of the current study is to explore if the DLOQ is a reliable instrument for startups to help them be more successful. The current study seeks to address some of the questions, which have been posed by previous researchers. The study utilizes a mixed-method design applying Cronbach alpha values to check the reliability of the instrument in a startup learning environment, with more than 600 participants and 42 startup businesses at a university in the Mountain West. The study uses objective financial measures for startup firms to explore the correlation between the seven dimensions of the DLOQ and startup companies at the university. Cronbach alphas for the instrument measured at the .80 level or higher. Four of the dimensions were found to be statistically significant resulting in a model that accounted for 30% of the variance in predicted Operating Income (p<.004) and 29% of the variances in predicted Net Income (p<.003). The study also uses qualitative analysis to explore what activities relate to the seven dimensions of the DLOQ, and if those activities would be considered complex and disruptive. Thirteen activity clusters were identified and found to be relevant to startups and the seven dimensions of the DLOQ.

在現今變遷快速的時代，企業唯有透過組織學習才能快速的累積核心能耐，來應變激烈的環境和複雜的問題。然而「組織學習」和「學習型組織」理論倡導的十多年來，許多企業主有心帶領學習，卻遭受許多的困難。歸咎原因，不難發現，許多學者提倡的組織學習理論，倡導著企業學習的重要性和如何學習，有些可能過於偏重理論難以與實務結合，不易讓管理者用於日常管理工作上。 本研究以個案訪談的方式為主要研究方法，以工業電腦領導廠商研華科技為個案公司，從中挑選六個具有代表性的產品部門進行訪談，針對各產品部門「組織學習的過程與方式」與「組織學習成效」進行探討，並分析「組織學習促進因子」如何影響組織學習過程，所探討的因素均是具體的、易於操控的、具有時效性的，進而提供管理者進行企業學習之有效指導方針。本研宄之研究發現如下: 一、 有效共同願景對組織學習影響方面 1. 明確的共同願景能夠提升組織成員學習的意願 二、 領導者作法對組織學習影響方面 1. 領導者透過衝突的解決似乎能幫助集體解讀資訊 2. 領導者在組織學習過程中似乎扮演諮詢顧問與引導的角色 三、 系統思考對組織學習影響方面 1. 成員若能系統思考似乎有利於集體解讀資訊中衝突的解決 2. 系統思考有利於組織高階學習的發生 四、 開放互信環境對組織學習影響方面 1. 在組織中，非正式會議比正式會議更有利於將資訊整合至組織中和集體解讀資訊 2. 實體空間設計和組織規模會影響開放互信環境的創造 3. 各部門領導者似乎可藉由尊重成員專業和不打壓成員發言來塑造人人平等溝通和開放互信的環境 4. 組織塑造出不稱呼職位的文化，似乎能有效降低階級感，促進人人平等溝通以利集體解讀資訊 五、 教育訓練對組織學習影響方面 1. 教育訓練促使組織成員專業或資訊一致，似乎能使組織有效集體解讀資訊 六、 獎勵方式對組織學習影響方面 1. 能兼顧員工長期和短期績效且彈性化的獎勵方式，似乎能影響組織學習效果 2. 在獎勵方式上，主管與員工雙向對話過程的績效評估方式，有利於將個人願景、團隊願景和&#22892;勵方式彼此連結 七、 結構與流程彈性化對組織學習影響方面 1. 結構與流程的彈性化會影響組織學習過程中內部新想法的發展 八、 資訊科技對組織學習影響方面 1. 有關新產品開發的檔案資料，可利用統一佈建的資訊科技系統將各部門知識整合至組織中 2. 部門內建構完善的伺服器資料庫似乎有利於成員知識的交流 3. 企業內部可多利用資訊科技來幫助集體解讀資訊 九、 其他 1. 廣泛收集客戶的資訊有助於低階學習的發生 關鍵字:學習型組織、組織學習、組織學習促進因子、組織學習過程、組織學習方式