No description available.

No description available.

The 2015 mandate of Europay MasterCard and Visa (EMV) “chip card” technology in the U.S. left the payments market primed for the adoption of alternative technologies. The goal of this study is to determine the factors that contribute to the adoption of new, alternative payment technologies by integrating the Technology Acceptance Model (TAM) and Switching Cost Theory and operationalizing both theories in a consumer context. Through a survey of 210 chip card and mobile payment users, this study finds the TAM dimensions of self-efficacy, perceived usefulness, and social influence are key determinants of a user’s propensity to use a new technology in a mandated consumer context and introduces switching costs as an important antecedent to a consumer’s likelihood to use an alternative payment technology. More generally, this work integrates those theories to gain insight into how industry mandates influence user behavior with regards to consumer acceptance of alternative technologies. / Business Administration/Interdisciplinary

Yes / Despite the significant role that multiparty international joint ventures (MPIJVs) play within multinational enterprises, we know little about the significant challenges associated with the management of these ventures. Therefore, we combine the Resource-based View of the Firm and Transaction Cost Economics to investigate the effects of the key aspects of partner diversity (i.e., variety, balance, and disparity) on MPIJV dissolution. We test our hypotheses using a dataset of 248 MPIJVs in China. We find empirical support for a U-curve shaped effect of variety and a negative linear effect of balance on MPIJV dissolution.

Examensarbete, Civilekonomprogrammet, Ekonomihögskolan vid Linnéuniversitetet, Företagsekonomi, 4FE17E, VT-2018. Författare: Jeanette Elbe och Ludvig Eriksson Handledare: Andreas Jansson Examinator: Karin Jonnergård Titel: Ekonomifunktionens roll för beslutsfattarna - Intern eller extern funktion i förhållande till organisationen? Sökord: Outsourcing, Ekonomisk administration, Kostnadslogiken, Strategiska logiken, Transaction Cost Economics, TCE, Resource-based View, RBV, Ekonomifunktionens roll   Bakgrund: Att betala en extern part för att utföra bolagets ekonomiska administration är ett växande fenomen och outsourcing av ekonomiska företagsprocesser är högaktuellt att förstå sig på. I outsourcinglitteraturen finns det två perspektiv som kan lyftas upp för att förklara outsourcingbeslutet och genom att studera beslutsfattarnas logik till outsourcingbeslutet tror sig författarna kunna bidra till en djupare förståelse inom ämnet.   Syfte: Studien syftar till att öka förståelsen för de logiker som ligger till grund för beslutsfattares outsourcingbeslut av den ekonomiska administrationen.   Metod och genomförande: Genom användandet av idealtyper bygger författarna upp två differentierade logiker för att utreda olika beslutsfattares förhållningssätt till outsourcing av ekonomisk administration - kostnadslogiken och den strategiska logiken. Logikerna har sedan studeras empiriskt genom en intervjustudie kopplad till ledande befattningshavare i medelstora företag lokaliserade i den småländska GGVV-regionen.   Slutsats: Studien visar att beslutsfattare som outsourcar större delar av den ekonomiska administrationen förhåller sig till kostnadslogiken. Den strategiska logiken är istället nära sammankopplad med den rationalitet som föreligger hos beslutsfattare som väljer att inte outsourca sin ekonomiska administration. Däremellan sker även ett möte mellan logikerna. De beslutsfattare som outsourcar mindre delar av den ekonomiska administrationen tar taktiska beslut vilket visar på ett yttrande gentemot kostnadslogiken. Dock blir det tydligt att det samtidigt finns ett bakomliggande strategiskt tankemönster i hur dessa beslutsfattarna resonerar kring ekonomifunktionen. Beslutsfattarna som omfattas av den strategiska logiken hämmas därför i dessa fall att outsourca större delar av ekonomifunktionens arbete. / Master Thesis in Business Administration, School of Business and Economics, Linnaeus University, 4FE17E, 2018. Author: Jeanette Elbe and Ludvig Eriksson Supervisor: Andreas Jansson Examiner: Karin Jonnergård   Title: The role of the accounting function for decision makers - An inhouse or outhouse function in relation to the organization? Keywords: Outsourcing, Accounting, Logic of cost, Strategic logic, Transaction Cost Economics, TCE, Resource-based View, RBV, The role of the accounting function   Background: Paying an external party to perform the company’s financial administration is a growing phenomenon and outsourcing of accounting and financial processes are highly relevant to understand. In the outsourcing literature, there are two perspectives that can be raised to explain the outsourcing decision, and by studying the decision makers’ logic to the outsourcing decision, the authors believe that they can contribute to a deeper understanding of the subject.   Purpose: The aim of this study is to increase the understanding of the logic that underlies decision makers' outsourcing decisions of the financial administration.   Method: Using ideal types, the authors build up two differentiated logics to investigate different decision makers' approaches to outsourcing of financial administration - the logic of cost and the strategic logic. The logics have been studied empirically through an interview study linked to senior executives in medium-sized companies located in the GGVV-area in the province of Småland in Sweden.   Conclusion: The study shows that decision makers who outsource major parts of the economic administration relate to the logic of cost. However, the strategic logic is closely linked to the rationality of decision makers who choose not to outsource their financial administration. In between, there is also a meeting between the logics. The decision makers who outsource smaller parts of the economic administration carry out tactical decisions, which indicates a relationship to the logic of cost. Anyhow, it becomes clear that there is an underlying strategic thinking pattern in how these decision makers argue about the financial function as a hole. The decision makers covered by the strategic logic are therefore in these cases hampered to outsource major parts of the financial administration.

Purpose – The purpose of this master thesis is to explore how an e-tailer selling bulky items can use a multiple criteria ABC analysis to make its purchasing process more effective, while balancing richness and reach, with the performance measurements of profitability, total asset turnover and inventory turnover. The purpose will be accomplished through a single case study on an e-tailer active on the Swedish furniture and home furnishing market. Methodology – This thesis applies a multiple criteria ABC-analysis to a single case study. The approach is semi-deductive as theory is combined with interviews on how to match and adapt theory about inventory control and purchasing with the specific requirements of an e-tailer selling bulky items. Findings – This thesis has resulted in a set of recommendations that aim to make the purchasing process of an e-tailer more effective. That is, capital and inventory space will be better allocated to the e-tailer’s more profitable items. Among other things, this thesis shows how dead articles can be identified and how a purchaser can prioritize more profitable articles over less profitable ones when making procurement decisions. The other recommendations are for the e-tailer to investigate the possibilities of decoupling the supply chain by keeping stock at the suppliers’ premises, to match the supplier reliability with their importance in the supply chain, and lastly to explore possibilities of drop shipment. Further, the main finding is that a comparison between the A-, B-, and C-classes and the reliability of the suppliers, highlights a gap and a possible risk. Put differently, the importance of a specific item for the business should be reflected in the choice of supplier and the multiple criteria ABC analysis is the tool to illustrate the importance. Keywords – E-commerce, E-tailer, richness, reach, transaction cost, ABC analysis, multiple criteria ABC, MCABC, inventory turnover ratio, supplier selection, purchasing Paper type – Masters thesis / Syfte – Syftet med detta examensarbete är att undersöka hur en e-handelsdetaljist som säljer skrymmande artiklar kan använda en flerdimensionell ABC-analys för att göra sin inköpsprocess mer effektiv och balansera richness och reach, med mätetal som lönsamhet, kapitalomsättningshastighet och lageromsättningshastighet. Syftet kommer att uppfyllas genom en fallstudie på en e-handelsdetaljist verksam på den svenska möbel- och heminredningsmarknaden. Metod – Denna fallstudie använder sig av en flerdimensionell ABC-analys. Tillvägagångssättet är semi-deduktivt då intervjuer och teori om hur lagerstyrning och inköp kan matchas och anpassas till ett företags specifika behov. Resultat – Den här uppsatsen har resulterat i en rad åtgärder som syftar till att göra en ehandlares inköpsprocess mer effektiv. På så vis att kapital och lageryta bättre allokeras till ehandlarens lönsamma artiklar. Bland annat visar den här uppsatsen hur döda artiklar kan identifieras och hur inköparen kan prioritera mer lönsamma artiklar över olönsamma vid inköp. De andra åtgärdena handlar om att undersöka möjligheter att frikoppla försörjningskedjan genom att lagra produkter hos leverantören, att matcha leverantörernas pålitlighet och deras betydelse i försörjningskedjan, och slutligen att utforska möjligheter att utöka drop shipment. Det främsta bidraget är att eventuella felprioriteringar och risker blir tydliga genom en jämförelse mellan A-, B- och C-klasserna och leverantörernas pålitlighet. Med andra ord bör den affärsmässiga inverkan som respektive artikel har på e-handlarens resultat avspegla sig i valet av leverantör. En flerdimensionell ABC-analys kan användas för att påvisa respektive artikels affärsmässiga inverkan. Publikationstyp – Examensarbete för utbildning till civilingenjör (masteruppsats).

企業將客服中心委外執行雖然能降低成本，但是企業與專業客服中心之間的交易過程會產生相當多成本，包括洽談合約、維持廠商關係及監督廠商依約行事等。這些和廠商有關的合約、管理費用即稱為交易成本。 本研究目的是以交易成本理論探討企業客服中心的委外服務決策，亦即以事前協商成本、資產專屬性、不確定性、供應商因素、委外的外顯單位效益成本等變數分析企業客服中心的委外決策，同時加入產業別、企業規模及企業態度三個組織特性因素，分析對企業客服中心委外決策的影響。 本研究是採用調查研究的研究方法，以郵寄問卷的方式來蒐集資料，回收有效問卷為103份。 本研究實證結果顯示，資產專屬性及委外的外顯單位效益成本愈高則企業客服中心的委外態度將愈低，對客服中心愈熟悉的產業其企業客服中心的委外態度愈高，企業規模愈大其企業客服中心的委外態度愈低。 本研究建議可進一步評估企業將客服中心委外執行的績效，或是以其他理論或其他變數進行企業客服中心委外服務之研究。此外，可以考慮改由專業客服中心的觀點進行檢驗，探討如果專業客服中心與企業的關係由現有的契約關係發展為較密切的策略夥伴，是否能夠為專業客服中心帶來更多委外的案件。 / Corporate which outsources the call center can reduce operating cost, but the transaction between corporate and call center outsourcing companies would generate much cost, including negotiation, keeping relation and monitoring companies. The cost mentioned above is so-called transaction cost. The main purpose of this study is to analyze the elements which influence the decision process of outsourcing of call center. This study uses negotiation cost, asset specificity, uncertainty, supplier, outsourcing cost / utility to analyze the outsourcing decision of call center, and incorporates organization characteristics such as category of industry, corporate scale, and corporate attitude to analyze the influence of outsourcing decision of call center. This study uses survey research method and then collects 103 copies of valid questionnaires. The results are as follows. Asset specificity, outsourcing cost utility, category of industry and corporate scale have significant influence on outsourcing decision of call center. It shows that both asset specificity and outsourcing cost / utility are negatively related to outsourcing possibility. Companies in certain industry familiar with call center tend to outsource call centers. Corporate of large scale is unwilling to outsource call center. This study suggests that further investigation of evaluating the performance of outsourcing call center can be taken and other theories or variables can be used to analyze the elements influencing the outsourcing decision of call center. Besides, following researchers can also explore that if corporates engage in close partnership rather than sign an outsourcing contract can bring more profit or cases to the call center outsourcing companies from its point of view.

Master of Agribusiness / Department of Agricultural Economics / Vincent Amanor-Boadu / The purpose of this thesis was to estimate the value accruing to Zambian bean supply chain participants with the view to showing that value at the different stages is a function of the value addition and risk incurred at those stages. The data used in the study came from two different surveys done under the Pulse Value Chain Initiative – Zambia focusing on producers and bean traders. The surveys used structured questionnaires for both producers and traders. The producers were sampled from three principal bean producing provinces in Zambia: Lundazi, Mbala and Kalomo. The traders were sampled from the largest consumer region in the country – Lusaka – and focused on traders operating in the three principal markets in the city: Soweto; Chilenje; and Mtendere. The analyses were conducted using STATA®, employing both statistical and econometric methods. Value was defined as a function of transaction costs and value addition as well as the risks borne. In the Zambian mixed bean trade environment, where traders travel to remote locations where producers live and produce, they are seen to incur higher levels of risk and undertake higher levels of value addition – assembling the grain, bagging them and moving them from the rural areas where production occurs to the cities where customers reside. As such, it is expected that value creation and distribution would increase away from the farm. The results confirmed this expectation. The total average value created at the farm level was ZMK3,391.06/kg. However, the average value accruing to traders who only undertook wholesaling was ZMK7,405.75/kg while that accruing to traders going further down the chain to retail was ZMK9,663.56/kg. Traders who engaged in institutional trade produced an average value of ZMK8,750.75/kg. The share of total value produced accruing to producers in the producer-wholesaler-retailer chain was about 16.6 percent because of the higher value addition and risk that occur further downstream in the chain. The share of total value produced accruing to producers in the producer-wholesaler-institutional buyer chain was about 17.3 percent. The study showed that female producers’ share was not different, statistically speaking, from male producers’ value. It also showed that the average value created in thin (smaller) markets was higher than the value created in larger markets, probably because of the level of competition that occurs in the latter markets. Interestingly, the results showed that the larger the land holdings of producers, the lower the value created. This is in line with the foregoing results of size, competition and value. The study suggests that producers’ share of total value created may be enhanced by helping producers undertake specific activities that increased the value they added and reduce the risks that traders bear in their search for grain. One of such activities could be the formation of horizontal strategic alliances among producers that allowed producers to aggregate grain at particular locations in significant lots and bag them. This service would allow them to extract higher value from the exchange with traders. Any attempt to address the perceived “unfair” distribution of value along the supply chain by administrative fiat could result in higher costs to the whole supply chain and crate adverse unintended consequences for producers and the treasury.

Digital platform organizations challenges the organizational landscape by utilizing technology enabling cost efficient transactions. Uber is a commonly known example of such an organization, where tensions have arisen in various local contexts due to that the organization draw their boundary tightly around the platform to the benefit of organizational efficiency. Uber has as a consequence, been highly questioned in its liability of their primary operations: Is it a technology platform, or a transportation firm?   This thesis sets out to answer:  How is the organizational boundary of Uber challenged in various local contexts? The purpose is to provide an explanation towards how the organizational boundary of a digital platform organization could be understood in relation to local context, and how it can or cannot evolve in regards to these contexts. The results show that context matters for the boundary of Uber. In addition, a pattern amongst the context specific events emerged influencing the boundary. These can be categorized into four configurations: Adjusting, Expanding, Withdrawing and Intertwining. Each of the configurations explain the underlying reasons for the varying fluctuations the boundary of Uber show, and thus answer how the organizational boundary of Uber is challenged in various local contexts.

[pt] Esta dissertação documenta o volume negociado dos contratos futuros sobre nove commodities agropecuárias negociadas na Bolsa de Mercadorias e Futuros (BM&F), entre dezembro de 1999 e dezembro de 2003. A análise identifica as commodities mais negociadas e, a partir daí, estuda a formação dos preços futuros do boi gordo e do milho. O trabalho mostra como usar a crise brasileira de 2002 para identificar o impacto de custos de transação e expectativas de crise sobre os preços futuros do boi gordo e do milho. / [en] This work documents the trade volume of nine agricultural futures contracts negotiated on the Bolsa de Mercadorias e Futuros (BM&F), between December of 1999 and December of 2003. The analysis identifies the most traded commodities and, then, studies the formation of futures prices of live cattle and corn. The work shows how to use the Brazilian currency crisis of 2002 to identify the impact of storage costs and crisis expectations on the futures prices of live cattle and corn.