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DevOps-Kultur : En explorativ fallstudie på Arbetsförmedlingens IT-avdelning

Information Technology has taken a larger focus in today’s society and become a more centralized part of IT-organizations and other businesses. The traditional management models for manufacturing and production has become harder to apply in the software lifecycle. This is since the software no longer is produced and launched with no follow-up. Today’s IT- organization needs to continuously handle, operate and maintain their software. In recent years a new philosophy has emerged within the IT community, DevOps. DevOps aims to erase the silos built-in to the business to become a more efficient and optimized organization regarding their software delivery. This exploratory case study has been conducted at the Swedish Governmental Employment Services IT-department. It aims to expand the existing knowledge base regarding DevOps and the aspects of the organizational culture the philosophy claims. This study aims to investigate how organizations work while trying to introduce a DevOps culture. The potential difficulties an organization could face in relation the organizational culture described for DevOps, seen as a management model, will also be a focus of this study. In-depth interviews and observations have been conducted with the employees at the named IT-department in order to analyze and create an overview of the current culture in the department. The study has shown new angles regarding financial and resource management, dependencies between teams and the importance of an existing leadership. New perspectives have also been provided towards organizational change. Key Words: DevOps, Organizational Culture, Organizational Change, Leadership, Dependencies, IT-organizations, Communication, Information, Team, Silos, Self-Leadership

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-356038
Date January 2018
CreatorsHolm, Adam, Virtanen, Johan
PublisherUppsala universitet, Industriell teknik, Uppsala universitet, Industriell teknik
Source SetsDiVA Archive at Upsalla University
LanguageSwedish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess
RelationTVE-MILI ; 18001

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