Thesis (Ph. D.)--University of Georgia, 2009. / Directed by J. Edward Kellough. Includes bibliographical references (leaves 156-162).

The public service within health and care has changed remarkably during the last 30 years. It has been inspired by management ideas from profit-making businesses. Those thoughts are an umbrella term called Nex public management. In what way has New public management influenced the public service in Sweden? Important concepts in the change of public service are quality, effektivity and goals. Measuring of these concepts is also an important part.

Thesis (Ph.D)--Public Policy, Georgia Institute of Technology, 2009. / Committee Chair: Theodore H. Poister, Ph.D.; Committee Member: Gordon Kingsley, Ph.D.; Committee Member: John Thomas, Ph.D.; Committee Member: Judith Ottoson, Ph.D.; Committee Member: Patricia Reeves, Ph.D. Part of the SMARTech Electronic Thesis and Dissertation Collection.

The purpose of this research was to investigate the implications of networked public management on the design, implementation, and utilization of federal performance measurement systems. A multiple, instrumental case study of four public health programs funded by CDC and implemented nationally through vertical and horizontal network structures was conducted. Cross-case findings suggest that the networked implementation structures for the four federal-level, public health programs have important implications for the design of the performance measurement systems. Specifically, the performance measurement systems were affected by four consequences of the implementation networks: the political influence of collaborative stakeholders; network variability; dependencies on voluntary, horizontal network partners to achieve outputs and outcomes; and jointly produced outcomes that compromise assigning agency-specific attribution and accountability. While these four factors did not deter the use of performance measurement by any of the programs, all had important consequences for the development and subsequent design of the performance measurement systems, including limiting the choice and types of measures, level of measurement, potential uses of the measures, and resources needed to implement and support the systems.

The purpose of this master thesis was to gain more insights into the actual impact that INGOs like Human Rights Watch incorporate as part of global politics. The case of HRW proved to be a great example, which had been largely neglected by the academic analysts so far. The theoretical framework introduced important implications necessary to understand the influence of INGOs to date. Based on a constructivist thinking, it was possible to outline a global political order, which is tremendously influenced by civil society actors such as INGOs. Especially the increasing significance of norms within an internationally arena -- that is becoming more and more connected -- gives impetus to actors that base their work on these collective beliefs. The deliberative power incorporated by INGOs enables them to actually challenge nation-states as well as market representatives by transforming the public sphere thoroughly. Human Rights Watch as particular case study has been analyzed as an organization that epitomizes the power of a rising global civil society. Throughout their historical development, HRW actively contributed to the defense of human rights against repressive governments as well as other violators. Obviously, the foundation of HRW was to a tremendous extent dependent on an overall evolution of human rights within the international arena. The end of the Second World War and the Universal Declaration of Human Rights by the United Nations paved the way for human rights to become an official and crucial part of international affairs. However, it took until the mid-70s when human rights turned into a major paradigm to be followed by nation-states. With the emergence of Helsinki Watch and the consequent evolution of other watch committees, the non-governmental organization strongly engaged with repressive governments (regardless of political orientation) in various regions of the world. Analyzing the contemporary organizational structure of HRW has been a difficult task due to relatively little information available. However, one can clearly state that HRW nowadays acts as a human rights defending organization that is virtually able to respond to abuses in every corner of the world. Its eagerness to review organizational process and adjust to novel human rights issues provides HRW with a unique flexibility and a large room for operations. This is also further strengthened through the integration of HRW within the international arena when considering their consultative status at the United Nations, the platform for worldwide relevant negotiations. Their growing presence in major capitals in conjunction with effective methodological approaches frequently permits HRW employees to meet up with heads of states. The impact this might have on the domestic opposition as well as on the actual socialization of norms has been described with the help of the example from Mexico, where the government refused to deal with forced disappearances. By actively engaging on-site, HRW tremendously fostered civil society movements that were otherwise unheard and powerless. As indicated in line with the spiral model, the intervention of HRW transformed the public sphere and boosted the dialogue between public and civil society representatives. The eagerness of the Mexican government to implement changes must be perceived as a success of HRW in its pursuit to defend human rights.

Behandelte Themen sind: Ausgangslage und Problemstellung: Kommunen als Konzerne; Der Kommunalkonzern in der theoretischen Analyse; Skizze eines städtischen Konzernmanagements: Die kommunale Gewährleistungs- Holding; Ausblick

Behandelte Themen sind: Die (un-)endlichen Möglichkeiten Korruption theoretisch zu erfassen; Analyse korruptionsbegünstigender Situationen; Schlussfolgerung

Behandelte Themen sind: Ursachen für die prekäre Situation der Öffentlichen Bäder; Anreizsystem aus ökonomischer und motivationspsychologischer Perspektive; Signifikante Lücken im bestehenden Anreizsystem; Ausblick

Behandelte Themen sind: Rating – die Methode der Finanzanalyse; Rating im öffentlichen Sektor; Was ist der Erfolg von Rating?; Die Methodik des Ratings – eine Steuerungshilfe?; Ausblick

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