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Proposition d’un modèle de la phase amont de l’innovation pour permettre à une entreprise industrielle mature de créer des innovations radicales / Proposal for a model of the upstream stage of innovation to enable a mature industrial company to create radical innovationsLecossier, Adrien 20 November 2018 (has links)
À mesure que les entreprises grandissent, elles deviennent moins flexibles. Leurs processus réglés permettent le développement de produits de haute qualité basés sur les produits existants. En contrepartie, ces processus limitent l'introduction de nouveauté et limitent donc le potentiel d'innovations radicales. Par définition, une innovation radicale introduit une évolution majeure dans un système existant ou remet en cause les codes qui y sont établis. Mais, la culture des processus réglés au cœur des entreprises matures limite cette possibilité. Pourtant, dans un contexte d'innovation radicale, les entreprises doivent avoir la possibilité de rechercher, expérimenter et sélectionner de nouvelles idées parallèlement aux processus standards, et de les mettre en œuvre dans des conditions très différentes. Notre étude de cas se déroule dans le cadre d'une entreprise mature dont l’activité est régie par des processus réglés. Centenaire, notre entreprise pilote veut relever deux grands défis pour assurer sa prospérité : répondre aux enjeux économiques et aux enjeux sociaux. Les enjeux économiques de la société consistent à développer des innovations radicales afin d’assurer sa pérennité et son développement. Les enjeux sociaux consistent à utiliser des méthodes de travail modernes pour satisfaire les salariés, en attirer de nouveaux et permettre la valorisation de la totalité de leurs compétences. Notre étude de la littérature nous a conduit à proposer un nouveau modèle : le modèle UX-FFE (User eXperience Fuzzy Front Ends). Mis en œuvre dans notre entreprise pilote, il propose une réponse à cet objectif central. En effet, il associe les approches User eXperience (UX) et Fuzzy Front-End (FFE) pour prendre en compte, d’une part, l’aspect social en s’intéressant à l’expérience que vivent les salariés qui innovent et, d’autre part, l’aspect économique en s’assurant que ce modèle permet de créer et valider des concepts d'innovation radicale. / As companies grow, they become less flexible. Regulated processes allow the development of high quality products on existing products. In return, these processes limit the introduction of novelty and limit the potential for radical innovations. In definition, a radical innovation introduces a major increase in a existing system or calls into question the codes that are established. But, the culture of processes set at the heart of the mature companies limits this possibility. Yet, in the context of radical innovation, companies must have the opportunity to research, experiment new ideas in parallel of the standard processes, and implement them under very different conditions. Our case study concerns a mature company whose business is governed by regulated processes. Centennial, our pilot company want to treat two great challenges to safe future: economic and social. The economic stakes of our pilot company are to develop radical innovations to ensure its sustainability and development. Social issues involve using modern work methods to satisfy employees, to attract new employees and to make the most of their skills. Our study of literature enables us to create a new model: the UX-FFE model (Front User Fuzzy Front Ends). Implemented in our pilot company, it proposes a response to this central objective. Indeed, it combines the User Experience (UX) and Fuzzy Front-End (FFE) approaches to take into account the social aspect by caring about the experience salaries experiments when they innovate and others by ensuring that this model allows for the creation and validation of radical innovation concepts.
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Enabling Circular Economy with Digital Technology : A case study On the Swedish Online Secondhand Business Sellpy.Roséen, Jakob January 2019 (has links)
Recognizing the responsibility businesses has in sustainable development, a rising number of entrepreneurs are attempting to innovate business models together with digital technology to address environmental and societal needs. Circular business models is an example of how businesses can become more sustainable. However, there is a growing phenomenon of entrepreneurs suggesting digital platforms as a supportive element in an enterprise to enable circular features. This research aims to investigate the role of a single entrepreneur as a transition intermediary to sustainable development by using digital platforms. Additionally, this research aims to explore the success factors and challenges this entrepreneur can uncover. Contrary to most studies, this thesis adopts the entrepreneur's perspective as being a key actor in sustainable development but also as an innovative force in a socio-technical system. A case study was conducted on the Swedish online secondhand store Sellpy. The qualitative data were collected using semi-structured interviews. Given the thesis' exploratory research design, the finding can be used in further research as artifacts for more conclusive and generalizing research. The entrepreneur, as a transition intermediary, can establish valuable partnerships and networks to accelerate circulation and sustainability awareness. Additionally, the entrepreneur can influence others by spreading knowledge to engage other entrepreneurs to innovate businesses towards sustainability. The main success factors found in this case study is the approach to develop with the user community, digital ownership, skilled and diverse workforce, and partnerships with similar businesses. The challenges discovered was to maintain and find new users to enter the circular system and the external skepticism towards sustainability-oriented businesses.
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企業如何透過創新管理做產品轉型之研究-以IC設計產業為例丁金樹 Unknown Date (has links)
本研究針對台灣IC設計公司,探討其創新資源、創新活動、創新能力與產品轉型能力的關係,本研究希望能從中找出因不同個案所造成的模式,提供IC設計業在選擇新產品開發策略的最佳模式。
本研究歸納分析研究如下:
【研究發現一】IC設計業的創新能力來源為知識的吸收、創造與蓄積,並以核心能力四個構面的知識和技能、實體技術系統、管理系統、價值觀和規範為平台。
【研究發現二】IC設計業的創新活動以原型試製之專案為主。
【研究發現三】IC設計業者可以創新能力區分為兩種:一為創新能力較高的市場領導者,另一為創新能力較低的市場跟隨者。
【研究發現四】IC設計業者的新產品開發模式,其技術路徑相依度較高者,新產品技術由公司自行開發,而區分為增加新產品線的多產品線產品轉型模式與精進原產品線的集中漸進產品轉型模式。
【研究發現五】IC設計業者的新產品開發模式,其技術路徑相依度較低時,新產品技術透過購買、合資、合作開發、購併與技術授權取得,而區分增加新產品線的為多元化產品轉型模式與轉換產品線的脫胎換骨產品轉型模式。
【研究發現六】市場龍頭者由於核心能力介面多、有較多之創新資源,故可採用集中漸進、多產品或多元化轉型方式,永續經營。
【研究發現七】跟隨者由於核心能力少、創新資源欠缺,故以集中資源方式,切入利基型產品之脫胎換骨的轉型。
【研究發現八】跟隨者由於核心能力少、創新資源欠缺,故以集中資源方式於現有領域,爭取市場龍頭而形成集中漸進式的產品轉型。
【研究發現九】IC設計公司可以取得授權或買斷IP,配合既有核心能力,快速使產品轉型。
【研究發現十】由於市場競爭,IC設計業者須先爭第一名才能賺大錢,最終目標才是多元化Diversification,增加產品線、擴大營運規模以分散風險。
研究結果發現,IC設計業者的創新管理是產品轉型的基礎,且四種產品轉型模式可提供IC設計業在選擇新產品開發策略的參考。因此本研究建議IC設計業者在做產品轉型時可依自身的條件選擇適合自己的新產品開發策略。 / This thesis is focused on the relationship of Taiwan IC design companies’innovation resources, innovation activities, innovation capabilities and products transition ability. Also hope to find a model based on different cases, and provide IC design industry an optimal model when choosing new product develop strategies.
We could summarize this thesis to the following findings:
(1) The innovation capability of the IC design industry comes from absorption of knowledge, creation and accumulation, and as a platform of the four construction (knowledge and skills, real technology system, management system, value proposition and regulation) of the core capability.
(2) The innovation ofIC design industries is focused on the projects of prototype pilot run.
(3) There are two kinds ofIC design industries based on their innovation capability, one is the market leader with higher innovation capabilities, and the other is the market follower with lower innovation capabilities.
(4) Regarding the new product develop model of the IC design industries, those companies with higher technology path dependence will develop their own product technology, and therefore separating into multi-product line product transition model and original product line central incremental product transition model.
(5) The new product develop model of the IC design industries, those companies with lower technology path dependence will get the new product technology by acquirement, joint venture, co-development, merge and technology transfer, and separating into adding new product line product transition model and revolution product transition model.
(6) Market leader have higher core capability and innovation resource, so they can use the method of concentrate incremental, multi-product or multi-way transition, and therefore their business could last long.
(7) The follower has less core capability and lack of innovation resource, so they use central resource way and cut in niche product transition model.
(8) The follower has less core capability and lack of innovation resource, so they use central resource way in the current field, and fight for the market leader position to become central incremental product transition.
(9) IC design companies accelerate their product transition by acquiring IP and with their own capability.
(10) Due to the market competition, IC design companies need to fight for number one to make money. The last objective is to reduce risk by diversification, add product line and increase operation scale.
The innovation management of the IC design companies is the base of product transition, and the four product transition models can provide references for choosing new product develop strategy. So this research recommends IC design companies to choose their own new product develop strategy based on their own condition when doing the product transition.
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Performance Measurement Systems in Swedish Health Care ServicesKollberg, Beata January 2007 (has links)
In the quality management literature, measurements are attributed great importance in improving products and processes. Systems for performance measurement assessing financial and non-financial measurements were developed in the late 1980s and early 1990s. The research on performance measurement systems has mainly been focused on the design of different performance measurement systems. Many authors are occupied with the study of the constructs of measures and developing prescriptive models of performance measurement systems. There is a need in the research to shift focus from studying the construct of measurements to how they are used in real face-to-face situations in specific contexts. The purpose of this thesis is to analyse the development, i.e. the design, implementation and use, of performance measurement systems in Swedish health care services. The study aims to increase the understanding of the role of performance measurement system in Swedish health care and thereby support health care improvements in general. Three research questions have been derived from the purpose. (1) How and why are performance measurement systems being developed in Swedish health care services? (2) What problems can be identified in the development? (3) What enabling factors can be identified in the development? A qualitative research strategy was selected for the research. The research is based on a multiple case study design conducted within two research projects. Information has been gathered through interviews, documents and observations. The idea of performance measurement systems develops through several tracks when implemented in health care and the development follows a purposeful process of activities. The development was initiated when major changes occurred in the organisation or its environment. Performance measurement systems are primarily used to support a dialogue between management and employees regarding organisational improvement. Problems experienced are related to struggles to reach national consensus for measures, involving management, and the clarification of various end-users’ needs. Enabling factors are the frequent interaction with people developing the system, management’s involvement, the use of multi-skilled teams, and visual displays. The research contributes to several insights to the research area of performance measurement system and health care practitioners. The research shows that the development process is far from straight forward and is formed by the influence of factors in the organisational context, which cannot always be predicted. By seeing the development as an innovation process, the focus is broadened from being technological towards the organisation as whole, which contribute to the existing research on performance measurement systems.
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A Study of Innovative Green Energy Technology Diffusion -- Taking the Evolution of Taiwan¡¦s Photovoltaic as ExampleChen, Jyung-Yau 01 February 2012 (has links)
Renewable energy can effectively decrease carbon-dioxide emissions, and alleviate the Greenhouse effect. For consuming huge fossil fuel, Taiwan does have the obligation to reduce carbon-dioxide emissions. For the sunshine abound in the whole island and mature of photovoltaic (PV) industry, Taiwan has the potential to develop PV.
This paper based on the Theory of Planned Behavior (TPB) and Multi-perspective on Technological Transition (MLP) focuses on the PV evolution of Taiwan. By empirical study, this paper developed a research framework, and applied questionnaire survey to verify it. Further, this paper also has a longitudinal case study and by historical research method to explore the evolution of Taiwan¡¦s PV policy.
This paper found that attitude is the primary factor that affects the household¡¦s attention, and its antecedent factor relative advantage is the most important one. The second factor that affects the household¡¦s intention is perceived behavioral control which has the antecedent factor complexity. Further, perceived behavioral control also has the direct effect to the action which we must pay attention to it. Subjective norm has slight effect to the household¡¦s intention. And, social obligation is the antecedent factor of the subjective norm. Moreover, interfere effect exists between intention and household¡¦s real action. From the macro prospective, MLP depicts the evolution of Taiwan¡¦s PV diffusion, and we found it was resulted from the interaction of socio-technical landscape, socio-technical regime and niche-innovation. The processes were continually developed and form an innovative technology spiral.
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The Innovation Strategy Management Study of High Technology Industry in Taiwan COMPEQ Manufacturing Co., Ltd.Lai, Chung-Hsiao 22 August 2005 (has links)
The purpose of this research is to develop a methodical flowchart of the innovation opportunities, and issue an integrated innovation strategic planning and management by the analytic steps of the systematic strategy. The research is performed according to the following studies:
1. Relative theories & thesis of ¡§Technology Management¡¨, ¡¨Strategic Management¡¨, ¡¨Innovation Management¡¨as the bases of my study.
2. A traditional ¡§Opportunity, Motivation & Capability¡¨ behaviorism as the concept of my study.
3. The process approach of strategic planning & management as the processes of my study.
4. The total analysis of external & internal environment conditions as the scope of my study.
And we try to find some innovation opportunities and the relative innovation strategies through the case study by the above flowchart & model. Wish to offer Taiwan technology industries and companies one new strategic planning of innovation domain, and another view of corporation business.
The thesis selects Taiwan PCB maker ¡V COMPEQ Manufacturing Co., Ltd. as the subject of our studies to evaluate the reasonablness of the thesis. And the major finding of this study conclusions & results as follow:
1. Facing the strong threat from China, Keeping technology,
product, and marketing competitive competence would be
the better solution of Taiwan PCB industry in future.
Taiwan PCB makers must move toward the trend of ¡§Focus
your manufacturing, but also value your research &
development more¡¨. And also these companies must
recognize ¡§Manufacturing Power¡¨ is not only Taiwan PCB
company strength any longer.
2. The corporation growth and survival don¡¦t just need the
competitive competence of technology, product, and
marketing only. At all times and in all countries, the
¡¨human error¡¨is the major key factor, absolutely
forces all kinds of human organization into degeneration
and dying. So corporations should be more careful to
prevent human error.
3. Innovation is the key to a successful corporation. It is
everywhere, and at anytime but it is not easy to find.
But innovation has some risks. Successful innovation in
the corporation does not only require ¡§Time¡¨,
¡¨Place¡¨, ¡§Support of the People¡¨, but also need a
final & important key ¡V the CEOs and all of employees
do it together.
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桃園市國中校長正向領導與學校創新經營效能關係之研究 / A Study of the Relationship between Junior High School Principals’ Positive Leadership and Effectiveness of School Innovation Management in Taoyuan City吳晏禎 Unknown Date (has links)
本研究旨在瞭解桃園市公立國民中學教師知覺校長正向領導與學校創新經營效能之現況,分析不同個人背景變項及學校環境背景變項的桃園市公立國民中學教師對校長正向領導與學校創新經營效能知覺的差異情形,並探討校長正向領導與學校創新經營效能之間的關係及國中校長正向領導對學校創新經營效能的預測力。
本研究主要採問卷調查法,問卷內容包含「國民中學校長正向領導量表」及「學校創新經營效能量表」,分層隨機抽樣,將學校規模分為大型學校、中型學校、小型學校三類共抽取36所學校,以桃園市公立國民中學教師為施測之母群體,按比例分配抽樣人數,共發出748份問卷,將調查所得資料整理後,獲得有效問卷711份,編碼建檔並以IBM SPSS Statistics 21 中文版進行統計分析,分別採描述統計、獨立樣本t考驗、單因子變異數分析、皮爾遜積差相關及逐步多元迴歸分析等相關統計方法進行資料處理,得出研究結果與歸納結論如下:
一、桃園市國民中學教師知覺校長正向領導現況達到中高程度。
二、桃園市國民中學教師知覺學校創新經營效能現況達到中高程度。
三、桃園市國民中學教師以男性、兼任主任、學校歷史30年以下或
61年以上、學校位於北桃園之背景變項教師對於校長正向領導的
知覺程度較高。
四、桃園市國民中學教師以男性、兼任主任、學校規模49班〈含〉
以上、學校位於北桃園之背景變項教師對於學校創新經營效能的
知覺程度較高。
五、桃園市國民中學校長正向領導與學校創新經營效能為中高度正相
關
六、校長正向領導對學校創新經營效能具有預測力
最後,根據研究結論,提出相關建議,希冀對教育行政主管機關、國中校長、國中教師及後續研究者有所助益。 / The study aimed to investigate the status of public junior high school principals’ positive leadership and effectiveness of school innovation management in Taoyuan City , furthermore, to analyze the differences of perceptions from different background teachers about principals’ positive leadership and effectiveness of school innovation management, and to investigated the predictability of principals’ positive leadership towards effectiveness of school innovation management while this study also examined the relationship among these two variables.
The study will first develop the theory and research frame, and then design the research through reviewing literature. The researching tool includes " principals’ positive leadership questionnaire" and " effectiveness of school innovation management questionnaire". The study method,questionnaire survey, used stratified sampling method to sample 36 junior high schools of 748 teachers for the subjects.Totally,711 questionnaires was effective .Survey data,through IBM SPSS Statistics 21,were analyzed by descriptive statistics, t-test, one way ANOVA, Pearson product-moment correlation coefficient, and stepwise multiple regression. The conclusions are summarized as follows:
1.Currently, in Taoyuan City, the perception of public junior high school teachers towards principals’ positive leadership was above average.
2. Currently, in Taoyuan City, the perception of public junior high school teachers towards effectiveness of school innovation management was above average.
3. The perception of public junior high school teachers towards principals’ positive leadership varied due to gender, current position , school history, school location,the difference was significant.
4. The perception of public junior high school teachers towards effectiveness of school innovation management varied due to gender, current position , school location, the difference was significant.
5. Principals’ positive leadership was positively correlated to effectiveness of school innovation management.
6. The predicted relations between principals’ positive leadership and effectiveness of school innovation management were supported.
This study made concrete suggestions to educational authorities, junior high school principals, teachers and future related studies based on the findings and results.
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Advanced technology innovation mapping tool to support technology commercializationFelkl, Jakub, 1982- 18 February 2014 (has links)
This work outlines an Innovation Gap in technology commercialization
and presents a novel tool, the Advanced Technology Innovation Mapping (ATIM) tool to
address this gap. The tool aims to support technology commercialization in early stages
of & prior to the New Product Development Process. The dissertation includes a detailed
rationale, description, history, similar and originating methods for this tool based on
Value Engineering and Function Maps for Design. This work also demonstrates on
several example studies the use of the tool and evaluates via an exploratory study the
usefulness of the tool. Research tests the tool in educational and training programs at the
University of Texas at Austin and finds that the tool improves user understating of
majority of important factors for technology commercialization (customer, technology,
development activities). User feedback supports these conclusions. In the future the tool
could be further expanded, more standardized and improved. Additionally, the work
proposes further ways to study the tool in different settings and with groups of different
sizes beyond this early exploratory study. / text
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Inovacijų vadyba suaugusiųjų švietime projektinės veiklos aspektu / Innovation management as project work in adults’educationMekinkovaitė, Kristina- Agnė 05 February 2014 (has links)
Inovacijų vadyba suaugusiųjų švietime projektinės veiklos aspektu taikytina tuomet, kai minėtų paslaugų teikimas neatitinka šiandieninių reikalavimų ir teikiamų galimybių. Projektinė veikla skatina pažangias idėjas, nes projekto kūrimas reikalauja kūrybos, investicijos, turinčios padėti įgyti daugiau patirties ir duoti naujų rezultatų, diegti inovacijas tobulinant suaugusiųjų švietimo paslaugas.
Mokslinė problema – koks inovacijų vadybos pobūdis projektinės veiklos aspektu suaugusiųjų švietime laiduotų sėkmingą paslaugų teikimą?
Tyrimo tikslas – teoriškai išanalizuoti ir empiriškai pagrįsti inovacijų vadybos pobūdį projektinės veiklos aspektu suaugusiųjų švietime.
Tyrimo objektas – inovacijų vadyba ir projektinė veikla suaugusiųjų švietime.
Tyrimo uždaviniai:
• Atlikti inovacijų vadybos suaugusiųjų švietime projektinės veiklos aspektu teorinę analizę.
• Išanalizuoti KU TSI inovacijų vadybos pobūdį projektinės veiklos aspektu suaugusiųjų švietime instituciniu lygmeniu.
• Ištirti KU TSI andragogų vadovų, andragogų lektorių, andragogų organizatorių, andragogų besimokančiųjų požiūrį į suaugusiųjų švietimo inovacijų vadybą projektinės veiklos aspektu.
Tyrimo metodai : teorinė analizė, atvejų analizė, stebėjimas, dokumentų analizės, apklausa.
Apibendrinta teorinio ir empirinio tyrimo analizė patvirtino tyrimo hipotezę – inovacijų
vadyba projektinės veiklos aspektu laiduos sėkmingą paslaugų teikimą... [toliau žr. visą tekstą] / Innovation management as project work in adults’ education is applied when the mentioned education does not comply with the present requirements and possibilities. Project work encourages smart ideas as project composition requires creativity. It as well results in investment which helps to acquire more experience and achieve new results. Moreover, it stimulates to implement innovations by improving the services of adults’ education.
Scientific problem – what format of innovation management in the aspect of project work would lead to a successful services supply in adults’ education?
The aim of research – to make theoretical analysis and present empirical substantiation of the innovation management format in the aspect of project work in adults’ education.
The object of research – innovation management and project work in adults’ education.
The tasks of research:
• To perform theoretical analysis of the innovation management in the aspect of project work in adults’ education.
• To make documentation analysis of KU TSI innovation management as project work in adults’ education.
• To investigate the attitude of KU TSI andragog managers, andragog tutors, andragog coordinators, andragogy learners towards innovation management as project work in adults’ education.
Methods of research: theory review, analysis of cases and documents, observation, interview.
The analysis of theoretical and empirical research approves research... [to full text]
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Demola East Sweden: The Innovation Intermediary : A study of the innovation project process and the user experience of Demola East SwedenAndersson, Anna January 2014 (has links)
Innovation is a difficult, yet vital factor for any given organization. This has led to a new type of organizations; the intermediaries of open innovation. These provide a service offering by creating interchange between seekers with innovation problems, and third party problem solvers. This study focus on the specific case of one innovation intermediary; Demola East Sweden. They connect seekers of like big organizations or private persons, with student solvers from Linköping University. Demola East Sweden has grown quickly since the start in 2012, and now recognizes a need for evaluation. The purpose of this study is to examine the user experience of the Demola East Sweden innovation intermediary project process. This through the perspective of what adds values to it, and what could improve to the experience. The study was conducted as a case study in four phases of planning, mapping, analyzing, and conclusion. The planning phase defined the practical framework of the study, and three main areas of theory were chosen: the service of innovation intermediation, the structures behind innovation management, and the practical implementation of innovation. The mapping phase included observations and interviews for collecting data. As an initial step, insight on the context and operations of Demola East Sweden and the general project process was attained. Four project cases were then chosen to examine further. This included interviews with the seeker, the solvers, and the Demola East Sweden project facilitator of each case. The results were analyzed by answering specified research questions, defined by connecting the three theory areas to the purpose of the study. From this, conclusions for the study then could be drawn.The results generated an overview of the general project process of what happens before, during, and after the project conduct. Before project start, the process is mainly about screening the seekers and their projects ideas, and the solvers applying to participate. The analysis show that this initial screening process is important for assuring quality to the projects, and making sure the user expectations matches the service provided. During the projects the seekers are not involved much. The solvers on the other hand, are parallel to the project work also provided with mandatory events from Demola East Sweden and Linköping University. This e.g. includes pitch events where the solvers present and attain feedback on their projects, and coaching sessions on ethics and project goals. The analysis shows that the mandatory events are critical decision points, and are crucial for detecting problem areas in process. When the final results are presented and delivered to the seekers, they can choose if they want to buy it or not. If they choose not to, then they still own the initial project idea, but solvers own the generated results. The analysis shows that the results rarely go further than to concept solutions or prototypes, but also that these issues do not define the success rate of the projects. This is instead measured from the values attained from the experience of the project process. Regarding the expectations and the actual user experience, a common aspect for participation for both seekers and solvers, is the potential of recruitment. Otherwise, the seekers also expect the opportunity for low risk business investment, where they do not need to put in resources or commitment, but still maintain potential for innovation. For the solvers the expectations is also about attaining experience from real projects, where they at the same time gain course credits from the mandatory project events provided by the university. In general the expectations often match the actual experience. The issues on improvement is instead about e.g. the project process including too many mandatory events, lack of coordination between Demola East Sweden and Linköping University, and maintaining a balance of the important mutual interchange between the seekers and the solvers. / Innovation är en svårhanterad, men samtidigt viktig faktor för alla typer av organisationer. Detta har lett till en ny typ av organisationer; förmedlarna av öppen innovation. Dessa arbetar för att föra samman och skapa utbyte mellan sökare med innovationsproblem, och tredjeparts problemlösare. Denna studie fokuserar på det särskilda fallet av en sådan innovationsförmedlare; Demola East Sweden. De för samman sökare i form av t.ex. större företag eller privatpersoner, med lösare i form av studenter från Linköpings Universitet. Demola East Sweden har snabbt vuxit sedan starten 2012, och ser nu ett behov av utvärdering. Syftet med studien är att undersöka användarupplevelsen av Demola East Sweden’s innovationsförmedlande projektprocess. Detta genom perspektivet av vad som skapar värde i den, och vad som kan förbättra upplevelsen. Studien genomfördes som en fallstudie i fyra faser av planering, kartläggning, analys, och slutsats. I planeringsfasen definierades det praktiska ramverket för studien, och tre teoretiska huvudområden valdes: innovationsförmedling som en tjänst, strukturen bakom innovationshantering, och det praktiska genomförandet av innovation. Kartläggningsfasen inkluderade observationer och intervjuer för datainsamling. I ett första steg skaffades insikt och förståelse för kontexten och verksamheten kring Demola East Sweden och den generella projektprocessen. Fyra projektfall valdes sedan ut för att utforska vidare. Detta inkluderade intervjuer med sökare, lösare, och Demola East Sweden’s projektfacilatorer för varje fall. Resultatet analyserades genom att besvara specificerade frågeställningar, vilka definierats genom att koppla samman de tre teoriområdena med studiens syfte. Från detta kunde sedan slutsatser för studien dras. Resultatet genererade en översikt av den generella projektprocessen och vad som händer före, under, och efter projektens genförande. Innan projektstart handlar processen framförallt om att gallra sökare och deras projektidéer, och lösarna som ansöker för att delta. Analysen visar att denna initiala gallringsprocess är viktig för att försäkra kvalitet till projekten, och för att säkerställa att användarnas förväntningar samstämmer med tjänsten som erbjuds. Under själva projektprocessen är inte sökarna särskilt involverade. Lösarna, å andra sidan, deltar i obligatoriska projektmoment från Demola East Sweden och från Linköpings Universitet. Detta inkluderar t.ex. pitch-tillfällen där lösarna presenterar och får feedback på projekten, och handledningstillfällen kring etik och projektmål. Analysen visar att de obligatoriska momenten är kritiska beslutspunkter, och viktiga för att upptäcka problemområden i projektprocessen. När slutresultatet presenteras och levereras till sökarna, kan dessa välja att köpa det eller inte. Om de väljer att inte göra det, så äger de fortfarande själva projektidén, men lösarna äger det genererade resultatet. Analysen visar att resultaten sällan utvecklas längre än till konceptlösningar eller prototyper, men också att detta inte definierar framgångsgraden för projekten. Detta mäts istället genom värdet som erhålls från upplevelsen av själva projektprocessen. Avseende förväntningar och den verkliga upplevelsen, så är en vanlig anledning för både sökare och lösare att delta den potentiella rekryteringsmöjligheten. I övrigt förväntar sig sökarna möjlighet till lågrisk affärsutveckling, där de inte behöver investera resurser eller förpliktelser, men fortfarande har tillgång till eventuell innovation. För lösarna handlar förväntningarna även om att skaffa erfarenhet från verkliga projekt, där de samtidigt tjänar kurspoäng från Linköpings Universitets obligatoriska projektmoment. Generellt sett möter förväntningarna den verkliga upplevelsen. Faktorerna kring förbättring handlar snarare om t.ex. att projektprocessen innehåller för många obligatoriska moment, bristande koordination i samarbetet mellan Demola East Sweden och Linköpings Universitet, och underhåll av balansen i det viktiga ömsesidiga utbytet mellan sökare och lösare.
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