Orientador: Valério Antonio Pamplona Salomon / Banca: Claudemir Leif Tramarico / Banca: Claudio Luis Piratelli / Resumo: A implantação do Balanced Scorecard (BSC) pode criar um diferencial competitivo em Instituição de Ensino Superior (IES). O estudo presente tem por objetivo a utilização de análise multicritério para realização de priorização das perspectivas do BSC em três instituições de ensino superior, administradas pela mesma Mantenedora. Levando-se em consideração que o BSC não possui medição de suas perspectivas em escala de importância, fato esse que pode atrapalhar os gestores durante a implantação, nesse trabalho é possível verificar a utilização do método AHP (Analytic Hierarchy Process), na tomada de decisões com múltiplos critérios, o que permitiu a realização da priorização de perspectivas do BSC em cada uma das IES. Assim, as Instituições de Ensino poderão realizar a implantação do BSC de acordo com o grau de importância das perspectivas na visão de seus Diretores. Por meio dessa pesquisa, foi possível realizar uma análise com a utilização de duas importantes ferramentas: o BSC e o AHP na gestão das Instituições, o que permiti aos Diretores uma melhor condição na preparação e melhor monitoramento dos indicadores estratégicos. / Abstract: The Balanced Scorecard (BSC) deployment can create a competitive differential in Higher Education Institution (HEI). The purpose of this study is to use a multicriteria analysis to prioritize the perspectives of BSC in three higher education institutions, managed by the same maintainer. Considering that the BSC does not have a measurement of its perspectives in scale of importance, which can hinder managers during implantation, in this work it is possible to verify the use of the AHP (Analytic Hierarchy Process) method of making decision with multiple criteria, which allowed the achievement of the prioritization of BSC perspectives in each HEI. Thus, the Educational Institutions may carry out the implementation of the BSC according to the degree of importance of the perspectives in the vision of its Principals. Through this research, it was possible to carry out an analysis with the use of two important tools: the BSC and the AHP in the management of the Institutions, which will allow the Principals a better condition in the preparation and better monitoring of the indicators strategic. / Mestre

The criteria used to grade college essays have been the subject of research for over three decades. Using quantatative data, this study investigated the differences in essay-grading criteria and essay-grading policy among full-time faculty members who teach English composition in Tennessee's community colleges. This study revealed beliefs about the importance of essay-grading criteria and beliefs about written and unwritten essay-grading policies among those who teach developmental English, college-level English, and those who teach both levels of English. This study hypothesized that there were no differences among the English composition teacher's beliefs about the importance of the twenty essay-grading criteria nor in their beliefs regarding written and unwritten grading policies. Chi-square analysis of the non-parametric data collected during this study indicated statistically significant differences among the English teachers regarding only one of the essay-grading criteria and no statistically significant differences regarding the essay-grading policies.

Do you find it hard to envision the future when you are struggling to keep up with the present? A reality in many libraries is high demand but limited resources. In this session, participants will develop a menu of current services offered in their position or department. After group discussions on criteria for evaluating services and shortening workflows, participants will eliminate one service and/or shorten its prep time in order to add a forward thinking service.

Banca: Linda Lee Ho / Banca: José Luiz Contador / Banca: João Roberto Ferreira / Banca: José Arnaldo Barra Montevechi / Bancs: Antonio Fernando Branco Costa / Resumo: A docente analisa sua produção científica, enfatizando as pesquisas realizadas após o seu doutorado, concluído em 2009. Trata-se de uma série de 17 artigos versando sobre gráficos de controle para o monitoramento de processos univariados e multivariados. Com relação à processos univariados, a docente investigou o desempenho dos gráficos de controle autocorrelacionados e também com regras especiais de decisão. Com relação à processos multivariados, propôs novas estatísticas para o monitoramento do vetor de médias e/ou da matriz de covariâncias e, mais recentemente, vem investigando o desempenho dos gráficos de controle para o monitoramento de processos multivariados autocorrelacionados, com e sem regras especiais de decisão / Abstract: The author analysis yours scientific production, focusing on the research published after the conclusion of her doctorate, in 2009. It is a set of 17 articles about control charts for monitoring univariate and multivariate processes. Regarding univariate processes, the author investigated the performance of autocorrelated control charts and control charts with special runs rules. Regarding multivariate processes, the author proposed new statistics for monitoring the mean vector and/or the covariance matrix, and recently, has been investigating the performance of the control charts for monitoring multivariate autocorrelated processes, with or without special runs rules

Significant benzene exposure has historically been associated with the development of a host of hematological disorders in humans and animals. In particular, benzene is known to cause disturbances of the peripheral blood, aplastic anemia and cancer of the lymphohematopoietic system. In 1928, the first modern report of an association between cancer and benzene exposure was published. This case report was followed by additional reports from around the world. In most instances, ailments resulted from long term, high level exposure to benzene found in glues, and through accidental industrial spills. Throughout the 1960's and 1970's, case reports accumulated linking benzene exposure to hematological cancers, particularly among leather workers in Turkey and Italy. At the time, only qualitative measures of benzene exposure were often available and most exposure information was based upon short term grab samples and subjective symptoms. However, this situation changed drastically in the mid-1970s, when the first report was published on a little known industry that manufactured rubber hydrochloride, also known as Pliofilm. This clear film product was made from natural rubber latex and processing utilized benzene in multiple stages. It appeared from the outset that there were an unusually large number of acute leukemia cases in this cohort of workers. Since that time, multiple follow-up evaluations of the same cohort have attempted to refine the benzene exposure of these workers. Benzene has subsequently been classified as a human carcinogen by several regulatory bodies and the allowable 8 hour time-weighted average has been lowered to 1 ppm. In pursuing the goal of protecting workers, regulatory bodies utilize a linear extrapolation, or no threshold dose, approach to cancer causation. This methodology assumes that every exposure brings an incremental rise in risk. In this work, the linear extrapolation methodology is tested utilizing the criteria proposed by Sir Bradford Hill. The Hill Criteria are used to critically evaluate the weight of evidence for a threshold dose that can cause hematological cancer in humans following benzene exposure. This evaluation revealed that there is sufficient evidence for a threshold dose and that linear extrapolation is designed to protect, not predict disease.

There is a growing demand for accountability of nonprofit organizations, and nonprofit business leaders are increasingly under pressure to demonstrate operational effectiveness. The problem is that some business leaders of nonprofit organizations lack strategies for identifying and selecting actionable performance measures of operational effectiveness. Using the plan-do-study-act conceptual framework, this single case study of a nonprofit organization located in the mid-Atlantic region of United States was conducted to explore strategies that 3 of its business leaders used to identify and select actionable performance measures of operational effectiveness. Using thematic analysis of data collected from semistructured interviews, documents, and public sources, emergent themes included: (a) usefulness of measures, (b) customer experience, and (c) workforce education. The findings of this study may have implications for social change by helping nonprofit business leaders achieve consensus on measures of effectiveness beyond financial measures. Additionally, the findings could support the usefulness of transparency in reporting performance outcomes, encourage a shift in focus from program spending and ratios to effectiveness, and prompt external stakeholders to expect performance measures that demonstrate effectiveness in nonprofit program operations.

Energy efficiency stands out with its potential to address a number of challenges that today's electric utilities face, including increasing and changing electricity demand, shrinking operating capacity, and decreasing system reliability and flexibility. Being the least cost and least risky alternative, the share of energy efficiency programs in utilities' energy portfolios has been on the rise since the 1980s, and their increasing importance is expected to continue in the future. Despite holding great promise, the ability to determine and invest in only the most promising program alternatives plays a key role in the successful use of energy efficiency as a utility-wide resource. This issue becomes even more significant considering the availability of a vast number of potential energy efficiency programs, the rapidly changing business environment, and the existence of multiple stakeholders. This dissertation introduces hierarchical decision modeling as the framework for energy efficiency program planning in electric utilities. The model focuses on the assessment of emerging energy efficiency programs and proposes to bridge the gap between technology screening and cost/benefit evaluation practices. This approach is expected to identify emerging technology alternatives which have the highest potential to pass cost/benefit ratio testing procedures and contribute to the effectiveness of decision practices in energy efficiency program planning. The model also incorporates rank order analysis and sensitivity analysis for testing the robustness of results from different stakeholder perspectives and future uncertainties in an attempt to enable more informed decision-making practices. The model was applied to the case of 13 high priority emerging energy efficiency program alternatives identified in the Pacific Northwest, U.S.A. The results of this study reveal that energy savings potential is the most important program management consideration in selecting emerging energy efficiency programs. Market dissemination potential and program development and implementation potential are the second and third most important, whereas ancillary benefits potential is the least important program management consideration. The results imply that program value considerations, comprised of energy savings potential and ancillary benefits potential; and program feasibility considerations, comprised of program development and implementation potential and market dissemination potential, have almost equal impacts on assessment of emerging energy efficiency programs. Considering the overwhelming number of value-focused studies and the few feasibility-focused studies in the literature, this finding clearly shows that feasibility-focused studies are greatly understudied. The hierarchical decision model developed in this dissertation is generalizable. Thus, other utilities or power systems can adopt the research steps employed in this study as guidelines and conduct similar assessment studies on emerging energy efficiency programs of their interest.

Honors programs (HP) play an important role in defining the organizational culture of colleges and universities. In the college selected for this study, 30% of its honors students attrite to nonhonors programs, usually due to subpar grade point averages (GPAs). Using Sternberg's augmented theory of successful intelligence, a mixed-methods approach was employed to better understand how selection metrics related to HP student success. The ex post facto design included a 5-year (2009-2014) census sample of 375 HP students. Correlation and regression analyses were used to examine the relationship between college GPA and HP admissions metrics such as standardized test scores and measures of high school quality, schedule strength, rank, and GPA. The quantitative results indicated that only ACT test scores and high school GPA were weakly predictive of college GPA. The qualitative component focused on Sternberg's creative and practical intelligences to guide an exploration of HP admissions criteria with 2 admissions officers and 5 HP faculty members who were chosen for participation because of their direct involvement with selecting and teaching HP students. The qualitative results indicated the participants were interested in adding 3 components to the HP admissions criteria: art and music grades from high school, advanced epistemological thinking, and the ability to connect to faculty and resources. A white paper is included at the end of this study to help guide the process of revisiting admissions criteria to improve HP student completion. Positive social change is achieved, and both students and colleges benefit, when colleges more accurately enroll students into the academic programs they are most likely to complete.

Criterion have been developed in this study for designing a stilling basin to serve as a transition from pipe flow to open channel flow. The purpose of the structure is to prevent erosion in an open channel. The unsteadiness, or smoothness, of the water surface in the model basin was used as the criterion for evaluating the effectiveness of the structure for energy dissipation. The introduction of a short-pipe energy dissipater in the stilling basin has proven effective in dissipating energy. The stilling basin was designed for a fully submerged pipe outlet. The inflow pipe and the dissipator pipe were designed to be located on the same center line, at Y1/D1=1.5 above the stilling basin floor. The slit-width ratio, W/D1, yielding the smoothest water surface was 0.5 (W/D1=0.5). An optimum dissipator pipe diameter ratio of 2.0 was established (D2/D1=2.0), while the optimum dissipator pipe length ratio was determined to be 1.0 (L/D1=1.0). Three diameters of inlet pipe were used to determine scale effects. Within the accuracy of the measurements used in this study, no scale effects were detected. The expanding characteristics of a submerged jet were used in establishing the length of the stilling basin. Based on the dissipator pipe diameter ratio of 2.0 (D2/D1=2.0) the stilling basin length ratio is 3.5 (Lb/D1=3.5). Relations among the tailwater depth (dt), the outlet flume floor elevation (Y2), the height of boils in the stilling basin (hb), the width of the stilling basin (Wb),and the amount of freeboard, fb, have been studied. The interrelationships among F1, (Y2+dt)/D1, Wb/D1, and fb/D1 have been shown graphically.

The purpose of this paper is the prep1ration of environmental criteria to be used to aid future developers, county planning board, and county commissioners in the evaluation of sites for proposed small scale residential developments, and whether that development will have an irreparable environmental impact. The criteria are intended to fill the gap between standards for housing developments and finished design and that of environmental impact of small scale housing developments in Cache County, Utah.