Seminario para optar al título de Ingeniero Comercial / En el presente trabajo se presenta el desarrollo realizado sobre la intranet de Recursos Humanos de Terra. En este trabajo, se analiza la situación que presenta esta herramienta antes y después de trabajar sobre sus contenidos. Este objetivo se logra analizando la bibliografía que se encuentra a disposición, tanto teórica como legal, para darle sustento a los procedimientos creados para desarrollar los contenidos de la intranet. Todos los procedimientos creados se ordenan de acuerdo a un orden establecido, diferente al de la antigua intranet, el cual se transforma en el objetivo a cumplir. El desarrollo de los contenidos logran crear una intranet nueva, superior en contenidos que la antigua, capaz de entregar una mayor cantidad de información a los trabajadores de la empresa.

The purpose of this paper is to describe how the workgroup and I developed and construc­ted an Intranet at Pharmacia & Upjohn, Helsingborg. The Intranet was constructed by the help of WWW-technique. The intention was to increase and improve the distribution of infor­mation in the large company. Some of the employees were interviewed and asked what they could gain by using the Intranet for information distribution instead of the usual papers. They also got a chance to tell us what they thought about the whole idea with the Intranet. All of their comments and answers were put together and evaluated by the workgroup and I, before the prototype of the Intranet was shown to the employees at the company. There were many steps before we got that far and there were also a lot of technique involved. This Intranet was eveloped because of the need of fast infonnaton distribution and because the WWW-technique allows this kind of construction.

Estágio realizado na LEÇAvet - Clínica Veterinária, Ld.ª e orientado pela Doutora Rachel Rollo Marques / Tese de mestrado integrado. Engenharia Informática e Computação. Faculdade de Engenharia. Universidade do Porto. 2009

Magnet Recognition, a nurse-driven certification, is an acknowledgement of nursing excellence within a hospital. Magnetic Recognition supports the highest quality of patient outcomes and is the standard for nursing care and professionalism in nursing practice. The site for this project has engaged in the process of seeking Magnet Recognition but lacked a method of communicating their progress to staff, prompting the need for the institutional intranet Magnet webpage. Guided by Roger's diffusion of innovation theory and Lewin's change management model, the purpose of this quality improvement project was to develop an evaluation plan for this webpage on the institutional intranet. Specific stakeholders within the institution were targeted to answer open-ended questions about the Magnet webpage. Their feedback was summarized and used to guide the development of the evaluation plan. Feedback revealed a need to change areas of the webpage related to navigating back to the homepage, reporting outcome data for the shared-decision councils' projects, and improving the resolution of the professional practice model. A toolkit was then developed, consisting of a checklist and a questionnaire using questions about the design and content of the Magnet webpage, which could be implemented immediately and then completed annually for continuous quality improvement. The results of this project are consistent with the literature, illustrating the importance of developing a plan for evaluating the implementation process. This project was socially significant because an effective evaluation plan could be used by other institutions seeking Magnet Recognition who develop a webpage as a strategy to engage staff and communicate their Magnet Recognition journey.

最近幾年網際網路(Internet)的發展非常蓬勃，種種Internet所帶來的好處使得人們開始思索，若在企業內部有個Internet的話，不僅可以獲得類似於Internet的優點，又可避免掉Internet難於管理及安全性的問題；企業內網路(Intranet)正是這種考量下的產物。 本研究的主要目的是調查國內現有建置Intranet企業的應用現況及其關鍵成功因素。由於Intranet在國內尚處於初期發展階段，建置的企業數量不多，因此資料收集方式是以個案訪談的方式來實施，總共訪談七家公司，訪談對象為各公司的資訊部門主管。 七家受訪公司得到一致的結論：Intranet所造成企業流程主要的改變以資訊流程為主，而Intranet所帶來的效益以提升工作績效最為顯著。在Server所提供的服務功能方面，七家受訪公司均提供E-mail及資料庫的服務功能；提供內部員工專屬的WWW的公司有六家，另外一家在未來也計劃成立專供內部員工使用的WWW。 建置Intranet系統類似於傳統應用系統的建置，人為的管理制度對系統的成敗有相當的影響；影響建置Intranet的五大關鍵成功因素為1. 高階主管的支持、2. 網路基礎建設、3. 激勵員工使用Intranet、4. 伺服器的建置決策、5. 處理員工變革抗拒。

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<p>Arbetet har undersökt användandet av intranet som informationsmedium. Huvudsyftet är att ur användarsynpunkt, ta fram vilka faktorer som inverkar på användandet av intranet. För att arbetet skall kunna ge en övergripande bild har arbetet tagit fram vilken/vilka faktor/er som inverkar till största del och således tagit fram en rangordning.</p><p>Undersökningen har genomförts i samarbete med Volvo Lastvagnar Komponenter AB, Skövde. För undersökningens bredd har både enkäter samt intervjuer genomförts bland anställda på företaget. Resultatet som framkom är följande:</p><p>1. Datorn. Detta rör kapaciteten hos tillgängliga datorer.</p><p>2. Sökningar. Berör främst sökmotorn.</p><p>3. Tid. Hör samman med första faktorn, datorn, men även med sökmotorn.</p><p>4. IT-mognad. Hur väl personalen har anpassat sig till att använda datorn samt dess tekniker i arbetssituationer.</p><p>5. Användarnas attityd. Hur användaren ser på nyttjandet av datorn i arbetslivet.</p><p>6. Konsistens. Handböckernas uppbyggnad.</p>

<p>In this work, the quality of information in the Internet and intranet will be dealt with. What characterises information of quality cannot be decided ones and for all, as it always will be in relation to the user's needs. The factors, however, that can be thought of when evaluating information can be outlined. These factors will be discussed and compared to the methods that are used by web editors to secure quality of the information in the intranet.</p><p>The methods used to investigate the paper's thesis, are the study of literature and three interviews are conducted. The study of literature is meant to reveal the aspects that can be considered when evaluating information published via the Internet and intranet. The interviews are conducted to see how web editors secure that the information in the intranet is of high quality.</p><p>The study has revealed that the following aspects can be considered when evaluating information in the Internet and intranet. These aspects are the purpose of the information; the information's authority; the accuracy, maintenance, and currency of the information and last, the accessibility and presentation of the information.</p>

<p>RSS is a format for easy information sharing between computers. A RSS-file, also known as a feed or a channel, consist of a list of items. The items are structured with XML-tags and have to be processed in some way before it can be read. RSS¬readers, web-browsers with RSS support and e-mail-clients with RSS support can be used to display the feed.</p><p>This thesis is focused to investigate if RSS can be used within an enterprise for internal communication. We look at different computer based communication tools that are available today and compare them with RSS. All the different tools has there advantages as well as disadvantages, we have tried to find out if there is room for one more information channel within an enterprise.</p><p>Our study shows that RSS is not suitable as a stand alone solution for internal combination. RSS main strengths lies in mass information that has to be pushed out in one direction.</p>