No abstract available / Dissertation (LLM)--University of Pretoria, 2012. / Mercantile Law / unrestricted

The topic of the thesis is to analyze the debt of Czech households from 1993 to 2012. The main goal is to map the development of indebtedness of Czech households in these years and to discuss the reasons of increasing Czech households debt mainly including drop in inflation and interest rates, the desire of the population for their own living and the tendency towards the consumer life despite the decrease in growth of indebtedness of households till 2009. The thesis tries to answer the question whether Czech households are over indebted and whether they are threatened by falling into a debt trap. Although the increments of debt were considerable in the recent years, in the international comparison the indebtedness of Czech households is very low and the fall to a debt trap is not actual because the majority of loans are used for purchase of real estate. The risk is represented by substantial growth of interest rates, prices of real estate and increase in the unemployment rate together with low economic performance. In conclusion, the thesis tries to formulate the disposal against over indebtedness. As one of the most effective implement is considered the increase in financial literacy of wider population and the change of social atmosphere in which the debt was perceived least risky.

The master's thesis "Over-indebtedness of Young Generation in the Czech Republic" deals with over-indebtedness of individuals at the age of 18 to 26 years. Over-indebtedness is a general social problem as all age groups get overburdened with debt. However, it is important to focus on the issue of young people's over-indebtedness directly because the young generation represents people who are or will be active in the general working process. The authoress of the thesis points out the young generation's over-indebtedness and provides an overview of development of this issue in 2008 - 2015. She also examines the most frequent causes which she has found out using questionnaires and data collected. In her work, the authoress also outlines a gradual development of possible indebtedness, which primarily includes loans, from both banks and other institutions, followed by a court procedure and execution of the judgement. A possible solution to over-indebtedness then consists in filing a petition with a court to permit a personal discharge from debts. The work aims at finding out and examining development of the young generation's indebtedness in the Czech Republic, analysing causes of over-indebtedness, describing the changes of the causes in time and at analysing the process of discharge from debts, which...

Consumer credit is seen as a matter of course and an essential precondition enabling the individual consumer to allocate in a smooth manner his or her income to varying expenses, and allowing the growth-rate to increase in society. The consumer community using different forms of credit has increased and includes today a diversity of social groups such as the elderly, children, the rich and the poor. Credit is not just a good thing, however, as it involves risks of failing to fulfill the credit contract obligations. The point of departure for the thesis is that over-indebtedness constitutes a problem which society wishes to solve because it causes considerable difficulties for both individuals and society as a whole. Numerous rules govern loans in Sweden, from the moment the consumer contemplates entering into a credit contract to the moment when the consumer is too indebted to repay the debt when due and must seek debt-repayment-plan modification. The thesis examines and analyses which consumer protections against overindebtedness emerge from these rules. The study shows that the regulatory measures adopted in recent years are similar to each other and mostly consist of rules protecting the consumer before a credit contract is concluded. Although the purpose of other existing rules addressing the last phase of the credit process is to protect the consumer who miscalculated his or her future economic circumstances, the protection is overall weak. In fact some of the rules in the last phase of the credit process can contribute to aggravating the consumer’s economic situation.

Consumer credit has become a common source of finance for households, inevitable for the majority of them. Developments of credit markets that emerged as a result of economic hardship in 2008-2009, leads to the high relevance of the scientific researches on the topic. Traditional consumer loans provided by banks or credit unions are supplemented by the new debt instruments. The most popular and well known ones are payday loans (small amount, short term and high cost loans), having the high credit price (in APR terms) and are easily accessible. Because of such rapid growth and popularity of payday loans among socially vulnerable borrowers, these transactions became the object of regulation. The regulator here faces a very complex task - to balance the interests of the payday loan transaction parties (borrower and lender) throughout the process of the transaction. In the Baltic States, including Lithuania, payday lending transactions and their regulation is a well underexplored field of scientific research. Analysis of the scientific literature has revealed that there is a general disagreement on whether payday loans benefit or harm borrowers? Usually studies does not provide complete answer on how to regulate payday lending transactions in order to ensure access to credit and balance the interests of creditors and debtors. No one has offered a model of payday lending transactions regulation yet. Moreover, there is no generally established view on the balance of borrowers’ and... [to full text] / Vartojimo kreditavimas yra įprastas namų ūkių poreikių finansavimo šaltinis, neišvengiamas daugeliui jų. Kreditavimo rinkos pokyčiai, atsiradę ekonomikos sunkmečio laikotarpiu 2008-2009 metais, lemia ypatingai didelį šios tematikos mokslinių tyrimų aktualumą. Tradicines bankų ar kredito unijų teikiamas vartojimo paskolas papildė nauji skolinimo instrumentai, tarp kurių populiarūs ir žinomi – mažieji vartojimo kreditai, pasižymintys aukšta palūkanų norma ir lengvu prieinamumu. Dėl mažųjų vartojimo kreditų populiarumo tarp socialiai pažeidžiamų asmenų ir augimo, šie sandoriai tapo reguliavimo objektu. Reguliuotojui čia kyla sudėtingas uždavinys subalansuoti reguliavimo objekto – mažojo vartojimo kreditavimo sandorio šalių (skolininko ir kreditoriaus) interesus šio sandorio proceso metu. Baltijos šalyse, įskaitant ir Lietuvoje, mažojo vartojimo kreditavimo sandoriai ir jų reguliavimas yra visiškai mokslininkų netyrinėtas reiškinys.Mokslinės literatūros analizė parodė, kad tyrėjai nesutaria ar visumoj mažieji vartojimo kreditai labiau padeda vartotojams, ar yra jiems labiau žalingi. Dažnai moksliniai tyrimai neatsako į klausimą - kaip reguliuoti mažojo vartojimo kreditavimo sandorius, kad būtų užtikrintas kredito prieinamumas ir subalansuota skolininko bei kreditorių interesų apsauga. Mokslinėje literatūroje nėra pasiūlyto mažojo vartojimo kreditavimo sandorių reguliavimo modelio, nėra nusistovėjusio požiūrio į priešingų skolininko ir kreditorių interesų balansavimą ar mažojo... [toliau žr. visą tekstą]

Vartojimo kreditavimas yra įprastas namų ūkių poreikių finansavimo šaltinis, neišvengiamas daugeliui jų. Kreditavimo rinkos pokyčiai, atsiradę ekonomikos sunkmečio laikotarpiu 2008-2009 metais, lemia ypatingai didelį šios tematikos mokslinių tyrimų aktualumą. Tradicines bankų ar kredito unijų teikiamas vartojimo paskolas papildė nauji skolinimo instrumentai, tarp kurių populiarūs ir žinomi – mažieji vartojimo kreditai, pasižymintys aukšta palūkanų norma ir lengvu prieinamumu. Dėl mažųjų vartojimo kreditų populiarumo tarp socialiai pažeidžiamų asmenų ir augimo, šie sandoriai tapo reguliavimo objektu. Reguliuotojui čia kyla sudėtingas uždavinys subalansuoti reguliavimo objekto – mažojo vartojimo kreditavimo sandorio šalių (skolininko ir kreditoriaus) interesus šio sandorio proceso metu. Baltijos šalyse, įskaitant ir Lietuvoje, mažojo vartojimo kreditavimo sandoriai ir jų reguliavimas yra visiškai mokslininkų netyrinėtas reiškinys.Mokslinės literatūros analizė parodė, kad tyrėjai nesutaria ar visumoj mažieji vartojimo kreditai labiau padeda vartotojams, ar yra jiems labiau žalingi. Dažnai moksliniai tyrimai neatsako į klausimą - kaip reguliuoti mažojo vartojimo kreditavimo sandorius, kad būtų užtikrintas kredito prieinamumas ir subalansuota skolininko bei kreditorių interesų apsauga. Mokslinėje literatūroje nėra pasiūlyto mažojo vartojimo kreditavimo sandorių reguliavimo modelio, nėra nusistovėjusio požiūrio į priešingų skolininko ir kreditorių interesų balansavimą ar mažojo... [toliau žr. visą tekstą] / Consumer credit has become a common source of finance for households, inevitable for the majority of them. Developments of credit markets that emerged as a result of economic hardship in 2008-2009, leads to the high relevance of the scientific researches on the topic. Traditional consumer loans provided by banks or credit unions are supplemented by the new debt instruments. The most popular and well known ones are payday loans (small amount, short term and high cost loans), having the high credit price (in APR terms) and are easily accessible. Because of such rapid growth and popularity of payday loans among socially vulnerable borrowers, these transactions became the object of regulation. The regulator here faces a very complex task - to balance the interests of the payday loan transaction parties (borrower and lender) throughout the process of the transaction. In the Baltic States, including Lithuania, payday lending transactions and their regulation is a well underexplored field of scientific research. Analysis of the scientific literature has revealed that there is a general disagreement on whether payday loans benefit or harm borrowers? Usually studies does not provide complete answer on how to regulate payday lending transactions in order to ensure access to credit and balance the interests of creditors and debtors. No one has offered a model of payday lending transactions regulation yet. Moreover, there is no generally established view on the balance of borrowers’ and... [to full text]

O endividamento excessivo dos indivíduos e das famílias é um fenômeno recente que tem sua origem na necessidade da economia de mercado conferir poder aquisitivo imediato a seu principal agente econômico: o consumidor. Desde o final do século XX, o crédito se tornou o motor propulsor da sociedade de consumo, de maneira que o endividamento se tornou uma situação desejada, mas que, por outro lado, apresenta riscos aos consumidores, que ficaram sujeitos ao superendividamento. A democratização do crédito chegou ao Brasil apenas no século XXI, apresentando-se como a principal ameaça à integridade financeira do consumidor. O incentivo governamental para tornar o crédito mais acessível e a criação de novos instrumentos de crédito foram os principais fatores responsáveis pela guinada do crédito ao consumo. Contudo, a ausência de uma rede eficaz de proteção ao consumidor pode trazer graves problemas sociais e a violação de direitos fundamentais dos tomadores de crédito. Esse cenário já se verificou em muitos países que tiveram a sua revolução do crédito ao consumo, gerando uma multidão de superendividados passivos, que passou a viver à margem da sociedade, ocasionando um forte problema de exclusão social. Nesses países, que tem a França como exemplo, foi adotada uma lei específica para a prevenção e tratamento do sobreendividamento, reconhecendo-se que essa situação não é prejudicial apenas para o consumidor, mas também para todo o mercado de consumo, podendo dar origem a uma grave crise financeira generalizada. No Brasil não existe uma lei específica para o tratamento das situações de sobreendividamento, de forma a proporcionar a recuperação financeira global do consumidor; contudo, o ordenamento jurídico brasileiro contém diversas normas, por meio das quais incidem os direitos fundamentais da pessoa humana, que são capazes de tutelar os direitos dos consumidores de crédito, inclusive nas situações de superendividamento. Este trabalho pretende, num primeiro momento, demonstrar a necessidade de uma lei específica para o tratamento global da situação do consumidor superendividado, e, num segundo momento, desenvolver a tutela jurídica de lege lata para a proteção do consumidor de crédito em geral e para a solução dos casos de endividamento excessivo em que esteja ameaçado o núcleo dos direitos fundamentais decorrentes da dignidade da pessoa humana. / The over-indebtedness of households is a recent phenomenon which has its origins in the need of market economies to confer purchasing power to its main economic agent: the consumer. Since the end of the 20th Century, credit has become the main propeller of consumer societies, making indebtedness a desirable situation. Such a situation, though, presents risks to consumers, who became subjected to over-indebtedness. The credit democratization has reached Brazil only in the 21st Century, presenting itself as the main threat to the consumers financial integrity. The governmental incentive to make credit affordable and the creation of new instruments of credit were the main factors responsible for the growth of consumer credit. However, the lack of an effective consumer protection net may bring about serious social problems and the violation of borrowers fundamental rights. This context took place in many countries where the credit revolution has happened generating a multitude of passive over-indebted people, which are living on the margins of society, causing a serious problem of social exclusion. In these countries, as France for example, a specific law was adopted for the prevention and handling of over-indebtedness, in recognition that this situation is prejudicial not only to the consumer, but also to the whole market, being able to cause even a severe generalized financial crisis. Brazil doesnt have a specific bankruptcy law to provide financial rehabilitation for the over-indebted consumer. However, Brazilian law has many rules through which fundamental rights are applied providing consumers judicial protection, including situations of over-indebtedness. This essay intends, firstly, to demonstrate the necessity of a specific bankruptcy law for the global handling of over-indebtedness situations and, secondly, to develop the judicial treatment de lege lata for the protection of the consumer credit in general and for over-indebtedness situations where the core of fundamental rights is threatened.

A presente dissertação de mestrado serve para refletir acerca das questões concernentes à crise financeira mundial, as modificações legislativas acerca da regulação do crédito ao consumidor e o os novos deveres das instituições financeiras diante de tal cenário. Considerando a necessidade urgente de uma regulação mundial, seja nacional ou em blocos econômicos, acerca do fenômeno do superendividamento, valemo-nos de exemplos de outros países para buscar uma conexão possível, considerando a cultura da sociedade de consumo, leis vigentes e necessidades específicas, entre os deveres dos consumidores e, principalmente, das instituições financeiras. Se o consumidor brasileiro paga atualmente as maiores taxas de juros no mundo, com a justificativa do mercado que tal prática é reflexo de sua inadimplência, deve-se atentar para a razão de tal inadimplência. A inadimplência do consumidor, muitas vezes o levando ao superendividamento, é um reflexo tanto da cultura do imediatismo, fomentada pela publicidade, quanto da ausência de limites e informações adequadas à este consumidor quando da concessão do crédito, o levando a subestimar os riscos da operação. O consumidor não tendo conhecimento necessário para gerir sua vida financeira, ao receber ofertas de crédito com informações deficientes, incompletas, obscuras e até mesmo com ilusões que rodeiam apenas seus benefícios e não seus riscos, é um forte candidato ao superendividamento. Muito embora existam muitas ações, tanto no Brasil quanto no mundo, para tratamento do superendividamento, buscando a ressocialização do consumidor na sociedade, devemos preocupar-nos igualmente com a prevenção deste superendividado, que deve ser realizada com a tomada da responsabilidade [neste sentido como um dever, uma postura a ser adotada pela instituição financeira previamente] no sentido de qualificar seus prepostos a igualmente terem condições de informar, clara e adequadamente, o consumidor dos riscos e benefícios do crédito. Para tanto, analisaremos alguns pressupostos que permeiam nossas hipóteses, passando no primeiro capítulo pelos benefícios e riscos do crédito e, no segundo capítulo, abordando os contratos por adesão, os princípios que norteiam tais pactos, especialmente a boa-fé, chegando ao dever geral de informação, o qual abrigaria o dever de informação formal como esclarecimento, o aconselhamento e advertência, passando igualmente pela necessidade de um prazo de reflexão ao consumidor como condutor de tais deveres. / The present dissertation serves to reflect on the issues that concerned the global financial crisis, the legislative changes regarding the regulation of consumer credit and the new duties of financial institutions faced with this scenario. Considering the urgent need of global regulation, whether national or in economic blocks, around the phenomenon of over-indebtedness, we may use examples from other countries to seek a possible connection, considering the culture of the consumer society, laws and specific needs between the consumers duties and especially, the financial institutions. If the Brazilian consumer currently pays the highest interest rates in the world, with the market justification that such practice is a reflection of its own default, we should look for the reason of such default. The consumer default, often leading him to over-indebtedness, is both a reflection from the culture of immediacy, fostered by advertising, and the absence of limits and suitableinformation for the consumer when granting credit, leading to underestimate the risks of this operation .When consumers do not have the knowledge to manage their financial lives, andreceives credit offers with disabilitiesinformation, incomplete, unclear and even illusions that surround only its benefits and not its risks, became a strong candidate for over- indebtedness. Although there are many actions, both in Brazil and around the world for over-indebtedness treatment, seeking the consumer rehabilitation in the consumer society, we must also concern ourselves about the over-indebtedness prevention, which should be performed with taking responsibility [in this sense as a duty, an attitude to be adopted by the financial institution previously] in order to qualify their agents and also having the conditions to inform clearly and properly, the risks and benefits of consumer credit. To do so, we are going to analyze some assumptions that permeate our chances, passing in the first chapter of the benefits and risks of credit and, in the second chapter, addressing the adhesion contracts, the principles guiding such pacts, especially the good faith, even to the general information duty , which would protect the duty as formal clarification of information, advice and warning, by also passing for theconsumer period for reflection as a driver of such duties.

Submitted by Daniele Mendonça (daniele.mendonca@ucsal.br) on 2018-05-28T18:44:42Z No. of bitstreams: 1 DISSERTACAODJALMAJUNIOR.pdf: 1179979 bytes, checksum: 843d441d9d359cfe9847bb3245d84f8e (MD5) / Approved for entry into archive by Rosemary Magalhães (rosemary.magalhaes@ucsal.br) on 2018-05-28T18:48:04Z (GMT) No. of bitstreams: 1 DISSERTACAODJALMAJUNIOR.pdf: 1179979 bytes, checksum: 843d441d9d359cfe9847bb3245d84f8e (MD5) / Made available in DSpace on 2018-05-28T18:48:04Z (GMT). No. of bitstreams: 1 DISSERTACAODJALMAJUNIOR.pdf: 1179979 bytes, checksum: 843d441d9d359cfe9847bb3245d84f8e (MD5) Previous issue date: 2017-08-22 / A presente dissertação busca, por meio de uma abordagem crítica e interdisciplinar, contextualizar a atual crise capitalista de superprodução como uma causa remota do superendividamento do consumidor, enfatizando a urgente necessidade de se construir um arcabouço jurídico em favor do superendividado no Brasil, a fim de que ele possa se desvencilhar dos débitos e ser reinserido no mercado de consumo. A grande questão que norteia este trabalho é saber quem (ou o quê) é o verdadeiro tutelado da almejada proteção legislativa: o próprio cidadão, que teria a sua dignidade restabelecida pela nova condição de solvência e contaria com uma segunda chance para, aprendendo com os erros passados, agir de modo diferente, ou o capital, cujo fluxo até então estagnado voltaria a circular com fluidez em busca da sua infinita expansão lucrativa. Com arrimo na economia política, é empreendida uma análise da teoria do valor, para demonstrar a maior contradição interna do capital, que, na busca da máxima racionalização do processo produtivo com a menor quantidade de trabalho humano, diminuiu os empregos e solapou a renda da população, impossibilitando-a de adquirir as mercadorias produzidas em excesso. Apenas vislumbrando saída para a aludida crise por meio da explosão do consumo, mas à míngua de poder aquisitivo real para tanto, a concessão massiva e indiscriminada do crédito - espécie de capital fictício - foi a alternativa encontrada pelo sistema de reprodução social para viabilizar a venda de mercadorias àqueles que não possuíam condições para adquiri-las, antecipando-lhes uma riqueza futura e incerta, como aposta numa nova onda de crescimento econômico real. Desta forma, a concessão de crédito passou a ser o principal produto explorado pelos modernos capitalistas - os banqueiros -, que deram origem a uma economia política da simulação, transferindo os investimentos da atividade produtiva para o especulativo mercado de ações e valores futuros e lucrando às custas das bolhas financeiras: um valor sem a substância do trabalho humano. Neste sentido, com amparo nas ciências sociais, este trabalho também aborda como o forte apelo consumista, instaurado na sociedade moderna a mero pretexto de mobilizar uma maior demanda pelo crédito, transformou o endividamento do consumidor em um signo de ascensão social, a ponto do reconhecimento do sujeito enquanto cidadão, à luz da lógica empresarial, estar associada à sua solvência e à rentabilidade por ele proporcionada ao sistema capitalista. Em arremate, é analisado, de modo específico, o panorama do acesso ao crédito e o nível de endividamento do consumidor brasileiro, discutindo a que realmente se presta a proposta de alteração do Código de Defesa do Consumidor, que se encontra em trâmite no Congresso Nacional: um chamado à humanização, mediante a educação para o consumo, ou a continuação da barbárie do exato ponto onde ela fora interrompida. / The present dissertation aims, through a critical and interdisciplinary approach, to contextualize the current overproduction capitalist crisis as a remote cause of consumer over-indebtedness, emphasizing the urgent need to build a legal framework favouring the over-indebted in Brazil, so he/she can get out of debt and re-enter the consumer market. The great question guiding this work is to know who (or what) is the true guardian of the desired legislative protection: the citizen himself, who would have his dignity restored by the new solvency status and would have a second chance to, learning from past mistakes, act differently, or capital itself, whose hitherto stagnant flow would flow again in pursuit of infinite expansion. Supported by political economy, an analysis of the Labour Theory of Value is undertaken to demonstrate the greatest internal contradiction of capital, which, in pursuit of the maximum rationalization of the productive process with the least amount of human labor, has reduced jobs and income for the population, preventing it to acquire excess production. A glimpse of a potential solution to the crisis would be envisioned through consumption explosion, but with a lack of real purchasing power, led to the massive and indiscriminate concession of credit - a type of fictitious capital – this was the alternative found by the social reproduction system to make viable the sale of goods to those who were unable to acquire them, anticipating a future and uncertain wealth, as bet on a new wave of real economic growth. In this way, credit lending became the main product exploited by modern capitalists - the bankers - who gave rise to a political economy of simulation, transferring investments from productive activity to the speculative stock and futures markets, profiting from costly financial bubbles: value without the substance of human labor. In this regard, backed by social sciences, this paper also discusses how the powerful costumer appeal, built in modern society as a mere pretext to mobilize a greater demand for credit, transformed consumer indebtedness into a symbol of social ascension; to the point where an individual’s self-worth in society, from a business perspective, is associated with his solvency and the profitability to the capitalist system. In closing, a targeted analysis of credit access and the indebtedness level of the Brazilian consumer is conducted, discussing what the amendment of the Brazilian Consumer Protection Code is actually proposing, which is currently underway at the National Congress: a call for humanization, through consumption education, or the continuation of barbarism from the exact point where it had been interrupted.

A presente dissertação de mestrado serve para refletir acerca das questões concernentes à crise financeira mundial, as modificações legislativas acerca da regulação do crédito ao consumidor e o os novos deveres das instituições financeiras diante de tal cenário. Considerando a necessidade urgente de uma regulação mundial, seja nacional ou em blocos econômicos, acerca do fenômeno do superendividamento, valemo-nos de exemplos de outros países para buscar uma conexão possível, considerando a cultura da sociedade de consumo, leis vigentes e necessidades específicas, entre os deveres dos consumidores e, principalmente, das instituições financeiras. Se o consumidor brasileiro paga atualmente as maiores taxas de juros no mundo, com a justificativa do mercado que tal prática é reflexo de sua inadimplência, deve-se atentar para a razão de tal inadimplência. A inadimplência do consumidor, muitas vezes o levando ao superendividamento, é um reflexo tanto da cultura do imediatismo, fomentada pela publicidade, quanto da ausência de limites e informações adequadas à este consumidor quando da concessão do crédito, o levando a subestimar os riscos da operação. O consumidor não tendo conhecimento necessário para gerir sua vida financeira, ao receber ofertas de crédito com informações deficientes, incompletas, obscuras e até mesmo com ilusões que rodeiam apenas seus benefícios e não seus riscos, é um forte candidato ao superendividamento. Muito embora existam muitas ações, tanto no Brasil quanto no mundo, para tratamento do superendividamento, buscando a ressocialização do consumidor na sociedade, devemos preocupar-nos igualmente com a prevenção deste superendividado, que deve ser realizada com a tomada da responsabilidade [neste sentido como um dever, uma postura a ser adotada pela instituição financeira previamente] no sentido de qualificar seus prepostos a igualmente terem condições de informar, clara e adequadamente, o consumidor dos riscos e benefícios do crédito. Para tanto, analisaremos alguns pressupostos que permeiam nossas hipóteses, passando no primeiro capítulo pelos benefícios e riscos do crédito e, no segundo capítulo, abordando os contratos por adesão, os princípios que norteiam tais pactos, especialmente a boa-fé, chegando ao dever geral de informação, o qual abrigaria o dever de informação formal como esclarecimento, o aconselhamento e advertência, passando igualmente pela necessidade de um prazo de reflexão ao consumidor como condutor de tais deveres. / The present dissertation serves to reflect on the issues that concerned the global financial crisis, the legislative changes regarding the regulation of consumer credit and the new duties of financial institutions faced with this scenario. Considering the urgent need of global regulation, whether national or in economic blocks, around the phenomenon of over-indebtedness, we may use examples from other countries to seek a possible connection, considering the culture of the consumer society, laws and specific needs between the consumers duties and especially, the financial institutions. If the Brazilian consumer currently pays the highest interest rates in the world, with the market justification that such practice is a reflection of its own default, we should look for the reason of such default. The consumer default, often leading him to over-indebtedness, is both a reflection from the culture of immediacy, fostered by advertising, and the absence of limits and suitableinformation for the consumer when granting credit, leading to underestimate the risks of this operation .When consumers do not have the knowledge to manage their financial lives, andreceives credit offers with disabilitiesinformation, incomplete, unclear and even illusions that surround only its benefits and not its risks, became a strong candidate for over- indebtedness. Although there are many actions, both in Brazil and around the world for over-indebtedness treatment, seeking the consumer rehabilitation in the consumer society, we must also concern ourselves about the over-indebtedness prevention, which should be performed with taking responsibility [in this sense as a duty, an attitude to be adopted by the financial institution previously] in order to qualify their agents and also having the conditions to inform clearly and properly, the risks and benefits of consumer credit. To do so, we are going to analyze some assumptions that permeate our chances, passing in the first chapter of the benefits and risks of credit and, in the second chapter, addressing the adhesion contracts, the principles guiding such pacts, especially the good faith, even to the general information duty , which would protect the duty as formal clarification of information, advice and warning, by also passing for theconsumer period for reflection as a driver of such duties.