Presented diploma thesis deals with the problematics of communication between the social workers and the children or adolescents. The first three chapters introduce theoretical starting points serving as the base for the following research. Attention is paid to the characteristics of social work, including its legislative definition and methods and techniques with regard to their use in contact with the child's client. The thesis also brings forward the role of the social worker. Briefly, the specifications of the child's age, that are to be taken into account in terms of social work, are addressed - mainly attachment issues and developmental aspects. The fourth chapter is spent on description of the survey involving 19 social workers from the South Bohemian Region. The survey showed, the social workers are familiar with the principles of social work with the children and adolescents and they are careful to follow them in practice. In communication with the children and adolescents they focus mainly on non-verbal communication, recognizing the difference between a child and an adolescent. Due to the respondents, the most important is the social worker's authenticity, the creation and maintenance of secure relationship and the consistency of verbal and non-verbal communication. Unfortunately, the social workers are mostly not interested in expanding their competencies in connection with the acquisition of new social work techniques suitable for communication with the children and adolescents.

Submitted by Jamile Barbosa da Cruz (jamile.cruz@ucsal.br) on 2016-10-21T18:03:43Z No. of bitstreams: 1 SANTOS, SB-2015.doc: 6047744 bytes, checksum: 2ad6cd2e473cc6a32858fc549a55bb0b (MD5) / Approved for entry into archive by Maria Emília Carvalho Ribeiro (maria.ribeiro@ucsal.br) on 2016-12-28T20:06:18Z (GMT) No. of bitstreams: 1 SANTOS, SB-2015.doc: 6047744 bytes, checksum: 2ad6cd2e473cc6a32858fc549a55bb0b (MD5) / Made available in DSpace on 2016-12-28T20:06:18Z (GMT). No. of bitstreams: 1 SANTOS, SB-2015.doc: 6047744 bytes, checksum: 2ad6cd2e473cc6a32858fc549a55bb0b (MD5) Previous issue date: 2015-02-26 / O presente estudo tem como objetivo analisar as condições de vida e labor dos trabalhadores de rua de Cajazeiras. Nos últimos anos, estudos mostram a expansão de um fenômeno urbano constituído por trabalhadores que comercializam produtos e serviços nas ruas, sem proteção social nem trabalhista, em condições precárias para as atividades laborais. Para os pesquisadores, trata-se de um fenômeno estrutural, com dimensões globais, relacionado ao processo de reestruturação produtiva que vem se ampliando desde a década de 1990, quando o capital busca maximizar seus lucros a partir da organização flexível da produção, acentuando ainda mais a exploração da classe trabalhadora. Nesse contexto, o texto ora apresentado busca debater o trabalho informal como parte integrante das expressões da questão social, investigar as condições históricas que submeteram os trabalhadores às situações de desemprego e de precarização. Com uso de técnicas mistas, pesquisa bibliográfica, documental, observação da realidade local, o estudo procura analisar a informalidade e as políticas de inclusão produtiva. Para tanto, indaga-se: O trabalho de rua no bairro de Cajazeiras (em Salvador) representa uma força de trabalho precária e perversa? E dentro deste cenário, quais são os planos, programas e projetos, desenvolvidos na esfera municipal, destinados a atender as demandas destes trabalhadores? Visando responder tal problemática foram entrevistados dez trabalhadores, quatro lideranças comunitárias, e o gestor da Prefeitura Bairro de Cajazeiras. Os resultados desta pesquisa demonstram que as políticas de inclusão não são satisfatórias, que não há a existência de um envolvimento político eficaz e cidadão, além de que as condições de vida e labor dos trabalhadores de rua são precárias e extremamente mutáveis a agentes externos variados. / This study aims to analyze the conditions of life and work of Cajazeiras street workers. In recent years, studies show the expansion of an urban phenomenon consisting of workers selling products and services on the streets, without social protection or labor in poor conditions for industrial activities. For researchers, this is a structural phenomenon, with global dimensions, related to the restructuring process that has been growing since the 1990s, when capital seeks to maximize its profits from the flexible organization of production, widening the exploitation of the working class. In this context, the text presented here seeks to discuss the informal work as part of the terms of the social question, investigate the historical conditions that subjected the workers to situations of unemployment and precariousness. With use of mixed media, literature, documentary, observation of local reality, the study analyzes the informality and productive inclusion policies. Therefore, we look into: The street work in Cajazeiras neighborhood (in Salvador) is a precarious and perverse workforce? And in this scenario, what are the plans, programs and projects developed at the municipal level, designed to meet the demands of these workers? In order to answer this issue were interviewed ten employees, four community leaders, and the manager of City Hall Neighborhood Cajazeiras. The results have shown that inclusion policies are not satisfactory, that there is the existence of an effective political involvement and citizen, and that the conditions of life and work of street workers are precarious and extremely changeable to various external agents.

Submitted by Maike Costa (maiksebas@gmail.com) on 2016-02-02T12:03:17Z No. of bitstreams: 1 arquivototal.pdf: 953835 bytes, checksum: 0cbbfb3925df0cf3c26c78554bf719da (MD5) / Made available in DSpace on 2016-02-02T12:03:17Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 953835 bytes, checksum: 0cbbfb3925df0cf3c26c78554bf719da (MD5) Previous issue date: 2013-09-24 / The present Master's Dissertation entitled Social Issues and the inflections in the professional practice of the social worker in the Promoters of Justice, which aims to analyze the repercussions of the social issues about the professional practice of the Social workers in the Prosecutors of Justice correlating these to the ethical-political project of the profession.In specific terms, it aims to comment the process of constitution of the social issues in Brazil and the consequent opening of the field socio-juridical for the profession of Social work as from the 1988 Constitution; discuss about the tools and techniques used by professionals in the work routine, and ravel their political dimension in the context of the Prosecutors of Justice. Methodologically, it is a theoretical bibliographic and documentary research. It’s based in the theoretical and methodological perspective of revisit the available literature about the theme from the study about the socio-juridical field in the reports and articles published in the I, II and III National Meeting of Social Work in the Public Ministry. The study also evidence other documents and articles published about the theme. To the reach of the objectives proposed, the theoretical research was based in the study of categories, such as: social issues, socio-juridical field, judicialization of the social issue and professional practice of the social worker.The access to the literature studied provided a greater knowledge about the theme, although it is recognized that the production of the knowledge in socio-juridical field is still scarce, and it constitutes labor market in expansion for the Social worker.The analytical considerations elaborated around the repercussions of the "social issue" about the professional practice of the Social worker in the Public Ministry requested a historical study of insertion of the profession in the socio-juridical and socio-occupational area in specific. It also required analyzing the current situation, which indicates that the societal transformations have not served to increase the opportunities for fruition and distribution of product of the collective work, thus, aggravating the expressions of the social issues. Based in studies, attested the growing institutional demand, especially in organisms of Justice by the intervention of the professional social worker, based on individualization of attendance. The materiality of the main demands within this institutional universe, attributed to the social worker occurs in attendance the victims of violence and in the inspection of social welfare entities, evidencing the character controller of the institution. In addition, this study suggests that the insertion of Social worker in this context presents the possibility that from the professional intervention in critical perspective it is possible to bring the contradictions inherent in the current production process. In conclusive terms, it is verified that the reflection of the contributions derived from the bibliographic study that indicates to increasing insertion of the judicialization of social issue in the panorama socio juridical and facing this reality, challenges are put to the critical professional practice. / A presente Dissertação de Mestrado intitula-se Questão Social e as inflexões no exercício profissional do assistente social nas Promotorias de Justiça, que objetiva analisar os rebatimentos da questão social sobre o exercício profissional dos Assistentes sociais nas Promotorias de Justiça à luz do projeto ético-político da profissão. Em termos específicos, objetiva apreender o processo de constituição da questão social no Brasil e a consequente abertura do campo sócio-jurídico para a profissão de Serviço Social a partir da Constituição Federal de 1988; problematizar acerca dos instrumentos e técnicas utilizadas pelos profissionais no cotidiano do trabalho; e desvendar a sua dimensão política no contexto das Promotorias de Justiça. Metodologicamente, trata-se de uma pesquisa teórica de corte bibliográfico e documental. Embasa-se na perspectiva teórico-metodológica de revisitar a literatura disponível sobre o tema a partir do estudo sobre o campo sóciojurídico nos relatórios e artigos publicados nos I, II e III Encontro Nacional do Serviço Social no Ministério Público. Evidencia-se ainda o estudo de outros documentos e artigos publicados sobre o tema. Para o alcance dos objetivos propostos, a pesquisa teórica fundamentou-se no estudo das categorias, como: questão social, campo sóciojurídico, judicialização da questão social e exercício profissional do assistente social. O acesso à literatura estudada possibilitou maior conhecimento acerca do tema, embora se reconheça que a produção do conhecimento na área sóciojurídica é ainda escassa, e, se constitua mercado de trabalho em expansão para o assistente social. As considerações analíticas elaboradas em torno dos rebatimentos da “questão social” sobre o exercício profissional do assistente social no âmbito do Ministério Público requisitaram um estudo histórico da inserção da profissão na área sócio-jurídica e nesse espaço sócio-ocupacional em específico. Exigiu também proceder à análise da atual conjuntura, na qual apontam que as transformações societárias não serviram para aumentar as possibilidades de usufruto e distribuição do produto do trabalho coletivo, portanto, agravando as expressões da questão social. Com base nos estudos realizados, atestou-se a crescente demanda institucional, sobretudo dos organismos de Justiça pela intervenção profissional do assistente social, pautada na individualização do atendimento. A materialidade das principais demandas dentro desse universo institucional, atribuídas ao assistente social ocorre no atendimento às vítimas de violência e na inspeção de entidades sócio-assistenciais, evidenciando o caráter fiscalizador da instituição. Ademais, este estudo aponta que a inserção do assistente social nesse âmbito apresenta a possibilidade de que a partir da intervenção profissional na perspectiva crítica é possível trazer à tona às contradições imanentes ao atual processo produtivo. Em termos conclusivos, verifica-se que a reflexão das contribuições derivadas do referido estudo bibliográfico aponta para crescente inserção da judicialização da questão social no panorama sociojurídico e frente a essa realidade, desafios são postos ao exercício profissional crítico.

Submitted by MARIA LUISA DA COSTA FOGARI null (luisafogari@terra.com.br) on 2016-05-30T23:59:28Z No. of bitstreams: 1 MARIA LUISA DA COSTA FOGARI - TESE FINAL.pdf: 2940255 bytes, checksum: be5e45cb6885f725d409598a9e0a4acd (MD5) / Approved for entry into archive by Ana Paula Grisoto (grisotoana@reitoria.unesp.br) on 2016-05-31T14:47:14Z (GMT) No. of bitstreams: 1 fogari_mlc_dr_fran.pdf: 2940255 bytes, checksum: be5e45cb6885f725d409598a9e0a4acd (MD5) / Made available in DSpace on 2016-05-31T14:47:14Z (GMT). No. of bitstreams: 1 fogari_mlc_dr_fran.pdf: 2940255 bytes, checksum: be5e45cb6885f725d409598a9e0a4acd (MD5) Previous issue date: 2016-03-30 / A proposta deste estudo é apontar, utilizando-se de referenciais bibliográficos e pesquisa de campo, como ocorre a trama, a mobilidade dos negros urbanizados nas políticas de assistência social e a igualdade racial brasileira contemporânea. Estas inquietações foram justificadas pela intensificação e volume de casos em que muitos, em miséria extrema, são acometidos pelas injúrias e estigmas transmitidos no decorrer dos séculos, décadas e anos no Brasil. Destaca-se que nosso país não vislumbrou uma política que defrontasse com as condições precárias e vulneráveis em que os negros foram fadados. Neste contexto, naturalizou as fortes clemências e abstenções dos “recém-libertos”, que, além disso, passaram a ser considerados estorvos para esta nação, que não os colocou em cena. Assim, estes intérpretes da vida real, protagonizaram e protagonizam cenas num tecido social urbano em que os traços fenótipos ditam a regra do jogo. Nesse jogo de poder econômico, social, cultural e político, os afro-brasileiros são considerados apenas seres insignificantes, em que se promovem políticas públicas ineficazes e desrespeitosas. Para tal, iniciaram-se as seguintes interpelações: O que o Serviço Social tem a ver com isso? E a política de Assistência Social? E, especificamente, o assistente social, qual postura deverá assumir? Para tal, o objetivo geral, se definiu em: analisar a interface entre a política pública de Assistência Social e Igualdade Racial, avaliando como está estruturado o órgão responsável pela implementação/implantação destas ações em São Carlos (SP). A partir disso, definiu–se especificamente: identificar os projetos interventivos e ações socioeducativas existentes; verificar se os direitos sociais estão sendo efetivados; avaliar quais os órgãos públicos/privados e parcerias; analisar a perspectiva dos sujeitos da pesquisa quanto a importância da fusão das duas políticas públicas. Ora, o universo da pesquisa se constituiu pelos profissionais que atuam na Secretaria Municipal de Cidadania e Assistência Social, Divisão de Políticas de Promoção da Igualdade Racial da cidade de São Carlos (SP), tendo como amostra: servidores técnicos da Secretaria de Assistência Social e Cidadania e Divisão de Políticas de Promoção da Igualdade Racial, quatro assistentes sociais e cinco usuários de ambas as políticas. A coleta de dados com caráter qualitativo se consolidou por, por meio de entrevistas semiestruturadas, que foram analisadas. Ao finalizar, notamos que a coreografia da vida cotidiana dos negros urbanizados ainda é ausente de um olhar que realmente os “libertem”, principalmente pela esfera federal, que não detém de costuras sociais e econômicas efetivas, transferindo unicamente os compromissos e andanças aos municípios, signatários da política pública de assistência social, definida segundo o mito da democracia racial, sendo que o negro urbanizado está aquém. / The purpose of this study is to point out, using bibliographic references and field research, how the plot, the mobility of urbanized black people and the Brazilian contemporary racial equality occur concerning the social service policies. These concerns were justified by the intensification and volume of cases of injuries and prejudice in which many black people, in extreme poverty, have been affected over the centuries, decades and years in Brazil. It is noteworthy that our country did not conceive a politic that could face the precarious and vulnerable conditions inherited by black people. In this context, the strong abstentions and mercies of the newly freed were naturalized; moreover, these people came to be considered hindrances to the nation, which did not put them in the scene. Thus, these interpreters of real-life acted and staged scenes in an urban social net in which phenotypic characteristics dictate the rules of the game. In this state of economic, social, cultural and political power, Afro-Brazilians are considered only insignificant beings, for whom, inefficacions and disrespectful public policies are created. To this purpose, the following questions aroused: What does social service has to do with it? And the Social Welfare Politic? And, respectively, which position should the social worker take? Having this in mind, the general goal was defined: analyze the interconnection between public politic Welfare and Racial Equality and evaluate how the responsible corporation for implementation / deployment of these actions was structured in São Carlos (SP). From this point on, it was defined specifically: identify interventional projects and existing social and educational activities; verify if social rights are being guaranteed; assess public/private departments and partnership; analyze the perspective of the research subjects in relation with the importance of merging the two public politics. Thus, the research universe was constituted of the professionals working actuate in the Municipal Citizenship and Social Assistance, Promotion Politic Division of Racial Equality of São Carlos (SP), with a sample: technical servers of the Department of Social Welfare and Citizenship and Promotion Politic Division of Racial Equality, four social workers and five users of both politics. The qualitative data collection was consolidated through semi-structured interviews that were analyzed. At the end, it was observed that the choreography of everyday life of the urbanized black people still lacks a look that really “free” them, especially the one of the federal area, which does not hold social and effective economic measures, only transferring the commitments to municipalities, signatories of social assistance public politics, based on the myth of racial democracy, in which urbanized black people are less.

Made available in DSpace on 2015-05-14T13:24:14Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 751537 bytes, checksum: 2fa83a16468fb12d64d226944c6c1946 (MD5) Previous issue date: 2009-02-05 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / The purpose of this study is to analyze and understand the ethical-political direction taken by the professional practice of Social Worker in the public health, specifically in the field hospital of Joao Pessoa / PB. This theoretical production has become a critical-analytical study of quantitative and qualitative character, as a methodological procedure of analysis of the object. It is resulting from the investigation of the role of Social Service in 5 public hospitals, to large. 37 social workers were been interviewed, whose testimony about the daily practice of these professionals were faced with the proposal of hegemonic act of the category, expressed in the ethicalpolitical project of Social Service. In this process, tried to seize the objective and subjective conditions of the interviewed. From the data found that within public hospital is found dead of a different objective, fruit of the consolidation of neo-liberal project of state in the country, challenges that arise as to the Social Worker forward in implementing its Project Ethical-Political and the Health Reform Project, which are: the gaps and lack of resources, poor quality of public services expressed in the slow and poor attendance, failure and traces of improvisation, creating ambiguities in the operation rules, the maintenance of neo-liberal hegemony that permeates the structures and existing social relations. Facing these challenges, social workers, usually, have activities that they respond, especially to institutional objectives, based on immediate and routines required by the contracting agency. Therefore, these professionals end up reinforcing the objectives of the institution and not the goals of the Project Ethical-Political Training. This project is known by the whole surface of the professionals interviewed, which compromises the interaction of multiple relationships that he inspires as well as the deal makes critical social needs and qualified professionals and contemporary. Finally, the research revealed that the ethical and policy direction in the prevailing practice of social workers is still that conformed to the cyclical trends and standards and institutional boundaries, reinforcing the reproduction of the existing order and its game of power. This reality has fracturing the historic achievements of the working class, but also compromises the quality and consistency of the theoretical and methodological heritage, built by the professional category, and thereby promoting the tearing of the ethical-political culture that includes the defense of social justice, the citizenship and democracy. / O objetivo deste estudo consiste em analisar e compreender a direção ético-política assumida pela prática profissional do/a Assistente Social no âmbito público de saúde, especificamente na esfera hospitalar da cidade de João Pessoa/PB. A presente produção teórica configura-se como um estudo analítico-crítico, de caráter quanti-qualitativo, enquanto um procedimento metodológico de análise do objeto. É resultante da investigação da atuação do Serviço Social em cinco hospitais públicos, de grande porte. Foram entrevistados 34 Assistentes Sociais, cujos depoimentos sobre suas práticas cotidianas foram confrontados com a proposta hegemônica de atuação da categoria, expressa no Projeto Ético-Político do Serviço Social. Nesse processo, pretendeu-se apreender as condições objetivas e subjetivas dos sujeitos entrevistados. A partir dos dados percebeu-se que, no âmbito hospitalar público, encontram-se diversos impasses de ordem objetiva, frutos da consolidação do projeto de Estado neoliberal no país, que se colocam como desafios para o/a Assistente Social avançar na implementação do seu Projeto Ético-Político e do Projeto de Reforma Sanitária, quais sejam: os desvios e insuficiência de recursos, má qualidade dos serviços públicos expressa no atendimento moroso e precário, traços de improvisação e inoperância, gerando ambiguidades no funcionamento normativo; a manutenção da hegemonia neoliberal que perpassa as estruturas e relações sociais vigentes. Diante desses desafios, os/as Assistentes Sociais, comumente, exercem atividades que acabam respondendo, sobretudo, aos objetivos institucionais, pautados no imediatismo e nas rotinas requisitadas pelo organismo contratante. Logo, esses profissionais reforçam os objetivos da instituição e não os objetivos do Projeto Ético-Político Profissional. Tal Projeto é conhecido superficialmente pelo conjunto dos profissionais entrevistados, o que compromete a interlocução das múltiplas relações que ele inspira, assim como impossibilita o trato crítico e qualificado às necessidades sociais e profissionais contemporâneas. Enfim, a pesquisa revelou que a direção ético-política prevalecente na prática profissional dos/as Assistentes Sociais ainda é aquela conformada às tendências conjunturais e às normas e limites institucionais, reforçando a reprodução da ordem vigente e o seu jogo de poder. Essa realidade, por fim, pode fraturar as conquistas históricas da classe trabalhadora, como também comprometer a qualidade e a coerência do patrimônio teórico-metodológico construído pela categoria profissional, e promover, desse modo, o esgarçamento da cultura ético-política que comporta a defesa da justiça social, da cidadania e da democracia.

Made available in DSpace on 2015-05-14T13:24:17Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 1179489 bytes, checksum: 90fa9d5994d977b26a216fd88f91cac7 (MD5) Previous issue date: 2012-09-24 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This thesis has as axis of discussion about an analysis of the professional practice of social worker placed within the context of "interdisciplinary" Health based on the context of the changes taking place in the world of work with the restructuring process. The demonstrations occurred at the level of interdisciplinarity occur in the current production model flexible and integrated seeking new knowledge in order to optimize the functionality and objectives of the capitalist system of production. Thus, interdisciplinarity in its relationship with the world of work assumes an instrumental rationality / operating where multifunctionality and versatility of workers is constitutive trait of this model of work organization, which directly refutes the set of social practices in which it operates in Healthcare the professional Social Worker. However, articulates a literature search on these categories and a field research qualitative and quantitative, Social Workers with professionals who make up the team at the Hospital network that integrates the city of João Pessoa. We investigated fifteen (15) Social Workers in the sample universe of thirty-nine (39) social workers distributed among Hospitals St. Elizabeth, Hospital Complex MangabeiraTarcisioBuriti Governor and Valentina Municipal Hospital, in 2011, being used in data collection a semi-structured interview. To phase of organizing and analyzing the data provided to graphs and tables, as well as content analysis of the interviewees' statements. Thus, we conclude that the field is part of our investigation fetishized practice of interdisciplinarity in the exercise of professional social worker who comes to camouflage various forms of instability in current relationships and working conditions, under the current restructuring process of capitalist society. / A presente Dissertação de Mestrado analisa como objeto de estudo o exercício profissional do Assistente Social inserido no contexto das práticas interdisciplinares naPolítica da Saúde a partir do contexto das atuais transformações que se operam no mundo do trabalho com o processo de reestruturação produtiva.No atual modelo de produção flexível e integrada, as manifestações ocorridas provocam a eclosão de novos saberes com vistas a potencializar a funcionalidade e os objetivos do sistema capitalista de produção. No plano da interdisciplinaridade, a sua relação com o mundo do trabalho assume uma racionalidade instrumental-operativa na qual a multifuncionalidade e a polivalência dos trabalhadores torna-se a marca constitutiva do novo modelo de organização laboral que rebate diretamente no conjunto das práticas sociais. Neste trabalho investigativo, analisa-se o conjunto das práticas sociais mediatizado na Politica daSaúde através do exercício profissional do Assistente Social. Para tanto, buscouse articular as contribuições teóricas advindas da pesquisa bibliográfica acerca das categorias de análises que perpassam a discussão do objeto de estudo e os dados derivados da pesquisa social aplicada junto aos Assistentes Sociais que compõem a equipe da rede hospitalar do município de João Pessoa/PB.Na pesquisa de campo, realizada em 2011, foram entrevistados15 Assistentes Sociais do universo de 39 profissionais, distribuídos entre os Hospitais Santa Isabel, Complexo Hospitalar de Mangabeira Governador Tarcísio Buriti e Hospital Municipal Valentina. Em termos metodológicos, foram utilizados procedimentos quanti-qualitativos:na fase dacoleta dos dadosrecorreu-se a entrevista semiestruturada e a observação; e na fase deinterpretação dos dados utilizou-se da leitura estatística descritiva com uso de gráficos e tabelas e da análise de conteúdo das falas dos entrevistadosmediante a categorização temática. Conclusivamente,a discussão dos resultados revela a adoção da práticafetichizada da interdisciplinaridade no âmbito do exercício profissional do Assistente Social no contexto da Política da Saúde. A adoção ideologizada da interdisciplinaridade oculta às várias formas de precarização nas relações e condições de trabalho, decorrentes do atual processo de reestruturação produtiva da sociedade capitalista.

The diploma work surveys the social impacts of ill people in dependence on dialysis treatment. The whole dialysis team?s interest is the effort to take care of the ill people in a way for them to feel at their best and for the chronic illness to have the least impacts on their common life. The aim of the treatment is not only their stabilized health condition, mental satisfaction and sanity but also the help with solving the social impacts that are brought with by the chronic kidney disease. Work of medical social worker in the dialysis team contributes not only to better understanding the dialysed people?s needs but it also influences mutually cooperation between clients and medical staff and thereby contributes to efficiency of the treatment.

The Thesis deals with the questions of psychosocial load at work for nurses and social workers. The Thesis is divided into two sections. The theoretical part deals with definitions of terms like caring professions, load and stress, then load at work and psychosocial load. There is also a brief characteristic of the professions of a nurse and a social worker. The aim of the empiric part was to find out on a selected sample of respondents (i.e. nurses and social workers) how the respondents perceive the character of their psychosocial load at work and whether they are at risk of burnout syndrome, to find out whether nurses or social workers perceive the psychosocial load more intensely and whether there is a difference in the risk of burnout syndrome between them. A quantitative questioning method and questionnaire technique were applied on data collection and processing in the research part of the Thesis. An anonymous questionnaire was used for the investigation. The questionnaire preparation was based on a questionnaire provided by my thesis guide. The original questionnaire was more extensive and was only designed for nurses, which was why I had to select suitable items and add some special items applicable on nurses as well as social workers. The questionnaire consisted mainly of closed questions where the respondents chose from five answers the one best corresponding with their own opinion. I set 3 hypotheses before starting the research itself. The questionnaire answers were processed both, manually by means of the stroke method and by a statistic programme SPSS. Segment and bar graphs in Microsoft Office Excel were used for graphical interpretation of the results. After evaluation of the questionnaire research results I found out that the previously set hypothesis H1 suggesting that nurses and social workers perceive various elements of their psychosocial load differently, was confirmed, hypothesis H2 suggesting that nurses are more loaded by the work with patients/clients than social workers was not confirmed, and hypothesis H3 suggesting that nurses are at higher risk of burnout syndrome than social workers was confirmed. The results of my thesis may serve to inform general public as well as professionals on the problems in question. They may also serve as a possible incentive for managerial staff to pay higher attention to the problems of psychosocial load at work among caring professions at individual medical care facilities. The results may also serve as a base for further studies and research in the field.

The objective of this work is to reveal the human attitude to overcoming difficulties and map the problems brought about by their inclusion to the senior home.The qualitative research was used in the work.The basic technique applied was a standardised interview with respondents during which closed and semiclosed questions were asked, and the technique of semi-standardised interview with the social workers. The research results have shown that seniors associate their entrance to a social institute with the expectation to receive assistance in managing difficult siotuations in their lives.As their capabilities decrease,they seek safety,company,the provision of care and security in its availability.

The title of the thesis is Social Integration of People Released from the Prison. The theoretical part describes current situation concerning living conditions of the people sentenced to the prison, that are determined by legal standards in Czech Republic and by internal regulations of each jail house. These conditions form the personality of convicts and influence their social situation, relationships, and connections. The convicts need after the release to be helped with their integration into the society the most and also to be helped with handling their social situation to avoid recidivism. The aim of the diploma work is to describe problems of individuals released from the prison and the process of resocialization in detail. The thesis also provides the survey of possibilities for helping these people, thus service provided for people with inability to adapt to a society and types of facilities dealing with this target group. The practical part was conceived as the qualitative research in form of case studies using semi-structured interviews with the individuals released from the prison. I asked eight clients 28 questions in following categories: social situation of clients before the sentence, their life while imprisoned, their return to freedom and cooperation of the clients with institutions. There was also performed subsidiary quantitative research within the diploma work. I inquired social workers supervising released adults two questions, using e-mail correspondence. The questions were concerning the most frequent problems they had to deal with, after a client was released from the prison, and also services in Czech Republic{\crq}s system that workers missed in helping the target group. I outlined the comparison of the results coming out of my investigation with the current situation in related area, and also with other investigations at the end of my thesis. I recommend for improving the situation of the released individuals from prison to establish institutions with complete range of assistance, multi focused team, and the support in employing the people with criminal records as the high quality instrument of their social integration.