The diploma thesis focuses on the work of social and health-social workers in a selected medical facility. The paper is designed as a theoretical introduction to the issue of social work in health care, especially focused on the position of the social or health-social worker at a healthcare facility. Furthermore, there are described competencies of social workers, and the specifics of cooperation in multidisciplinary teams of medical facilities. The theoretical part also consists of chapters focused on human motivation and stress, which social workers may experience during the performance of their work. The empiric part of this diploma thesis presents the research, which aim is to describe the position of social workers in the selected medical facility, characterize the limits in the work of social workers resulting from this position and define their satisfaction with their current position within the organizational structure of the selected medical facility. The research was carried out using the method of a semi-structured interview. The informants of the research were social and health-social workers from a specific medical facility. Among other things, the work answers the question of whether social workers feel themselves to be a part of multidisciplinary teams or still see reserves at...

The diploma thesis focuses on the cooperation and communication of a social worker in a hospital with state administration bodies when providing alternative family care. The theoretical part defines basic concepts. It also describes the role of a social worker in the hospital in the solution of alternative family care and subsequent cooperation with state administration bodies that are participants in this process. The theoretical part is divided into two chapters. The first deals with social work in general, then specifies social work in health care and in the hospital. It describes the state administration, social investigation and the process of cooperation. The second part is devoted to substitute family care and the typology of mothers.The empirical part contains research, which was attended mainly by hospital social workers who deals with alternative family care in the hospital and pass information to the state administration and the Department of Social and Legal Protection of Children. The discussion part compares theoretical knowledge from the literature with empirical knowledge obtained by quantitative research.

The purpose of this essay is to study how perceived racial profiling have affected young people beteween the ages of 12 and 18 years, concerning mental health and trust in the police. The purpose is furthermore to study what kind of support those young people wished from social workers. Through qualitative semi-structured interviews we collected narratives about perceived racial profiling by the police in Sweden. The results show that racial profiling had several negative consequenses such as nigthmares, anger, memory loss, feelings of guilt and shame. Further, the results also show that trust in the police was very low among those who experienced racial profiling. In this regard social workers have an important role to fill, the respondents wished to receive support and counseling from culturally sensitive and empathetic social workers with knowlegde of racial profiling as an existing fenomena in Sweden.

Syftet med den aktuella studien är att undersöka socialarbetares attityder, erfarenheter och kompetens i arbetet med pojkar, flickor och icke-binära, under 18 år, som säljer sexuella tjänster. Studien ämnar också undersöka hur bekväma socialarbetarna är att arbeta med frågan. Studien har bedrivits genom en kvantitativ webbenkät där socialarbetare, vilka är medlemmar i en Facebook-grupp för socionomer, fått möjligheten att besvara frågor angående ämnet ungdomar som säljer sexuella tjänster.  Resultaten av enkäten har sedan testats statistiskt och analyserats mot tidigare forskning kring ungdomar som säljer sexuella tjänster samt ett strukturellt organisationsperspektiv. Ungdomar som säljer sexuella tjänster visas utsättas för stora risker och dåligt psykiskt mående både under- och efter erfarenheten av att sälja sexuella tjänster. Resultaten tyder på att bekvämlighet i samtal om ungas sexuella hälsa är det som i högst grad påverkar hur säkra socialarbetare känner sig på hur de ska agera när de möter unga som säljer sexuella tjänster. Samtidigt som konsensus råder om att socionomutbildningar över lag inte prioriterar ämnet under programmens gång. Resultaten visar att respondenterna har högre grad av misstankar kring flickor, än pojkar och icke-binära, som säljer sexuella tjänster, trots att tidigare undersökningar visar att procenten pojkar som säljer sexuella tjänster är något högre än gruppen flickor. Majoriteten av respondenterna anger även att de inte känner till att deras arbetsplats har några rutiner kring ungdomar som säljer sexuella tjänster, samt att det råder varians kring hur säkra respondenterna känner sig kring att arbeta med frågan. / The aim of this study is to examine the attitudes, experiences and competence of social workers regarding the work towards boys, girls and non-binary youth, below the age of 18, who are selling sexual services. The study also aims to examine how comfortable social workers are while working with this subject. The study was conducted with a quantitative web-based poll where social workers, who were members of the Facebook-group “Socionom” specifically for social workers, had the opportunity to answer questions regarding youths who sell sexual services. The results of the poll were later statistically tested and analyzed by using previously conducted research around youths who sell sexual services, and by using a structural organizational perspective. Youths who sell sexual services are exposed to high risks and poor mental health both during- and after the experience of selling sexual services. The results of the poll indicate that the most important aspect of working with this subject is depending on how comfortable the social worker feels having discussions with the youths regarding sexual health, while consensus show that social work-education, according to the respondents, does not prioritize or give lectures regarding youth who are selling sexual services or their sexual health. The results also show that the respondents to a higher degree suspect female clients are selling sexual services than boys or non-binary, even though previous research show that boys are selling sexual services to a higher degree. Most of the respondents also specify that they are not aware of any current guidelines at their current workplace regarding youths who are selling sexual services, and that there is variance in how comfortable the respondents feel working with this subject.

Syftet med studien var att undersöka hur socialsekreterare vid enheten ekonomiskt bistånd ser på det förebyggande arbetet med barnfamiljer som uppbär ekonomiskt bistånd, för att motverka att barnen själva blir bidragstagare i framtiden. Undersökningen utgick ifrån en kvalitativ ansats, där semistrukturerade intervjuer användes som datainsamlingsmetod. För att analysera det insamlade materialet användes tematisk analys. Resultatet av studien visar att socialsekreterarna anser att det förebyggande arbetet bör fokusera på att arbeta med föräldrarna, genom att se till att de så fort som möjligt kommer ut i självförsörjning och ge dem stöd i att vara goda förebilder för sina barn. Vidare visar resultatet att socialsekreterarna anser att det är önskvärt att arbeta mer förebyggande, men att det behövs en omorganisation inom kommunen för att möjliggöra ett effektivt förebyggande arbete. / The purpose of the study was to examine how social workers at the unit for financial assistance look at the preventive work with families receiving financial assistance, to prevent the children from becoming beneficiaries themselves in the future. The study was based on a qualitative approach, where semi-structured interviews was used as method for data collection. Thematic analysis was used to analyse the collected material. The result of the study shows that the social workers believe that the preventive work should focus on the parents, by assisting them to as soon as possible reach self-sufficiency and support them to be good role models for their children. Further, the result show that the social workers wish to work more preventive, but that a reorganization in the municipality is required to enable an effective preventive work.

The purpose of this study is to examine how supervisors within individual and family care handle the area for burnout among social workers. The study also examined supervisors view on the psychosocial environment and its significance for burn-out. In this qualitative study, interviews were conducted with 7 professionals supervisor. The result show that supervisors within individual and family care have experience of burn-out among social workers. All informants point out that the occurrence of burn-out looks different for different individuals who are affected. The result also show, based on the informant’s responses, that the psychosocial work environment in the workplace has a connection with the mental illness of the employee and that in combination with each other, affect the individual's well-being. The majority of informants illustrate various challenges regarding these areas, including privacy life versus professional life in the occurrence of burn-out. The result of the study show that there is a need for more research on the subject. / Syftet med denna studie är att undersöka hur chefer inom individ- och familjeomsorg hanterar området för utmattningssyndrom bland socialsekreterare. Studien undersökte även chefers syn på den psykosociala arbetsmiljön och dess betydelse för utmattningssyndrom på arbetsplatsen. Till studien valdes en kvalitativ ansats där sju stycken yrkesverksamma chefer intervjuades. Resultatet visar att chefer inom individ-och familjeomsorg har erfarenheter av utmattningssyndrom bland socialsekreterare. Samtliga informanter pekar på att uppkomsten av utmattningssyndrom ser olika ut för olika individer som drabbas. Resultatet visar också, utifrån informanternas upplevelser, att den psykosociala arbetsmiljön på arbetsplatsen har ett samband med psykisk ohälsa hos medarbetaren och att dessa i kombination med varandra påverkar individens mående. Majoriteten av informanterna belyser olika utmaningar gällande dessa områden, däribland privatliv kontra yrkesliv i uppkomsten av utmattningssyndrom. Resultatet av studien visar att det finns ett behov av mer forskning kring ämnet.

Syftet med studien har varit att utifrån ett kommunikations- och relationsperspektiv undersöka socialsekreterares erfarenheter av professionella samtal med klienter som sker via telefon- och platstolk. Studien har en abduktiv samt kvalitativ metodansats och studiens empiri har samlats in genom åtta enskilda semistrukturerade intervjuer med socialsekreterare som arbetar på barn- och ungdomsenheten och familjerätten i Stockholm med omnejd. Samtliga respondenter har erfarenhet av telefon- och platstolkade samtal i sitt arbete. Den empiri som insamlats har analyserats utifrån en tematisk analysmetod och har tolkats genom en hermeneutisk tolkningslära. Studien tar avstamp ur kommunikations- och relationsteoretiska utgångspunkter. Resultatet visar att det professionella samtalet där tolk närvarar skiljer sig på flertalet punkter, det kan vara besvärligt att förhålla sig till en tredje part, då socialsekreterare och tolk kan ha förväntningar på samtalet som inte stämmer överens och att samtalets synlighet begränsas, då socialsekreteraren inte har full kontroll över samtalets innehåll. Den ickeverbala kommunikationen visar sig vara oerhört viktigt och studien pekar på flertalet utmaningar och nackdelar med användandet av telefontolk. Studien visar vidare att det är av stor vikt att socialsekreteraren och tolk upprättar ett samarbete och en relation mellan varandra för att ett så pass lyckat professionellt samtal ska möjliggöras. Vi har slutligen kommit fram till att kommunikationen mellan parterna inte sker enligt en linjär process, mellan sändare och mottagare, utan att kommunikationen är mer komplex än så. / The purpose of the study has been to examine, from a communication and relational perspective, the experiences of social workers professional dialog with clients through telephone and place interpreters. The study has an abductive and qualitative method approach and the study's empirical data has been collected through eight individual semi-structured interviews with social workers, working at the children's and youth unit and family law in Stockholm and the surrounding area. All respondents have experience of telephone and located interpreted meetings in their work. The empirics that have been collected have been analyzed on the basis of a thematic method of analysis and have been interpreted through a hermeneutic interpretation theory. The study takes off from communication and relational theoretical point of view. The result shows that the professional dialog where an interpreter is present differs in most consideration, it can be difficult to relate to a third party, since the social worker and interpreter may have expectations of the dialog that do not match and that the visibility of the dialog is limited, when the social worker does´t have full control over the content of the conversation. Nonverbal communication proves to be extremely important and the study points to the many challenges and disadvantages of using telephone interpreters. The study further shows that it is of great importance that the social worker and interpreter establish a cooperation and a relationship between each other in order to enable a successful professional dialog. Finally, we have concluded that communication between the parties does not take place in a linear process, between transmitter and receiver, but that communication is more complex than that.

Socialsekreterarnas arbetsmiljö och arbetsbelastning har i flera år uppmärksammats i hopp om förbättring. Detta kan man finna i mängder forskningsstudier och andra rapporter, både från idag, tio år tillbaka och längre. Mot bakgrund av detta är syftet med föreliggande studie att undersöka hur socialsekreterare med beteendevetenskaplig- och socionominriktad utbildning ser på sin arbetsbelastning. Huvudfråga delas in i två subfrågor; hur utbildningar har förberett socialsekreterarna på att hantera arbetsbelastning samt hur arbetsbelastningen hanteras på plats i yrket- med fokus på beteendevetare och socionomer. Ingen tidigare forskning finns att hitta riktad mot dessa examenstyper och mer forskning krävs för att belysa skillnader vad gäller socialsekreterarnas utbildningsbakgrund i denna fråga. Fokus riktas mot att skapa en djupareförståelse för om de skiljer sig åt mellan de två utbildningsbakgrunder med hänsyn till ovannämnda två forskningsfrågor. För att kunna utföra denna undersökning så har semistrukturerade intervjuer används med åtta deltagare sammanlagd; fyra är av respektive utbildning. Det insamlade datamaterialet analyserades utifrån en tematisk analysmetod och resulterade i två teman. Under vardera tema identifierades även subteman. Resultatet visar att samtliga informanter upplever att arbetsbelastningen är hög men hanterbar. Samtliga informanter beskriver att utbildning inte har förberett socialsekreterarna på att hantera arbetsbelastning i det kommande yrkeslivet, dvs inga strategier eller verktyg till hur man kan gå tillväga har informerats om i utbildningen- oavsett utbildningsbakgrund. Fyndet med studien vad gäller hantering av arbetsbelastning på plats i yrket visar sig vara att samtliga informanter är ense om tillvägagångssättet för hur man kan hantera detta stressmoment. Studien bidrar med en ökad förståelse vad gäller vikten av att upplysa om hanteringsstrategier i utbildningen samt att stöd och samverkan i yrkeslivet är en viktig resurs för att bibehålla motivationen och arbetsglädjen på arbetsplats. Inte minst sin psykiska hälsa. / The work environment and workload of social workers has been a topic of conversation for many years, in hopes of improvement. Several studies and reports written on the matter, both recent and older that dates back ten years and more bears evidence of this. With this as a notion, the purpose of this study is to determine how social workers with an education in behavioural science and in social work view their workload. The main inquiry here is divided into two parts:In what way has the social workers education prepared them in handling workload? And how is the workload handled onsite in the workplace- primarily focusing on people with an education in behavioural science and social work. No previous research can be found focusing on these types of degrees and more research is needed to examine the differences between social wokers' educational backgrounds in this issue. The focus is to create a deeper understanding of whether there is a difference between the two educational backgrounds in this issue. To perform this study, qualitative research was used with a semi-structured interview and with a total of eight informants. Four informants from each educational background. The data gathered was analysed with a thematic analysis method and resulted in two different themes. Under each of the separate themes, different subthemes were also identified. The results shows that all participants experience that the workload is high, but manageable. All participants express that their education has not prepared them to manage workload in the coming profession –regardless of their previous education. The findings in this study in regards to handling workload, is shown to be that all participants are in agreement in how to deal with the stress that the occupational workload induces. This study contributes an increased understanding as to the weight of proper information regarding stressmanagement strategies for people undertaking an education or training in this field. It also highlights the importance of collaboration in the workplace to maintain motivation and morale among staff. Especially in regards to the mentalhealth of the workers.

The thesis is focused on the topic of professional ethics in social services and its reflection in the supervisory process. The thesis is divided into two parts, the interpretation and the research, and aims to explore the topic of professional ethics in social services in the supervisory process from the perspective of supervisors. Research is conducted using qualitative research strategies, through interviews with eight supervisors. The data analysis brings several conclusions, one of them is the fact that supervision is essential for the professional ethics of social workers. Supervision contributes in that social work is based on a more conscious professionalism and less on intuition. This all brings a more comprehensive picture of the influence of supervision on the compliance with professional ethics in social services. Keywords: Ethics, professional ethics, codes of ethics, ethical dilemmas, social work, social worker, supervision, supervisor.

This diploma thesis is comprised of a theoretical section and a practical section. The first theoretical subchapter introduces the CAN syndrome. The second theoretical subchapter focuses on the relevant international and national child protection legislation. The third subchapter "Child Interrogation" deals with the issue of the historical development of child interrogation techniques and methods, and the currently recommended interrogation techniques used to interrogate children in keeping with the Act on Criminal Judicial Procedure No. 141/1961 in the Czech Republic. The third subchapter also concerns with the character traits of the investigator, the qualification requirements of this profession and the fundamental methodology used to prevent a child's secondary victimisation. The fourth theoretical subchapter focuses on the specially designed interrogation room used, among others, for child interrogation. The theoretical part is based on reference literature and relevant legislation. The practical section includes the results of qualitative research. The first subchapter focuses on two case studies of child victims of abuse interrogation. The second subchapter analyses six interviews conducted with a methodological worker and with five investigators, who discuss their experience with the...