本研究主要目的為，運用點偵測作業探討高社交焦慮者面對環境中的社會威脅訊息的注意力處理歷程，並釐清在實驗中加入誘發社交焦慮情緒程序對高社交焦慮者的注意力處理是否造成影響。由於過往研究對高社交焦慮者對社會威脅訊息的注意力處理意見分歧，學者們分別提出過度警覺－逃避假設與過度警覺－難以轉移假設，兩假設皆有相關理論與研究支持，本研究企圖檢驗這兩個假設的合理性。 　　本研究篩選出高社交焦慮組30人與低社交焦慮組30人參與實驗，受試者在接受所分派的情緒誘發程序後，進行以生氣臉與嫌惡臉所組成的威脅臉為實驗刺激的點偵測作業，以評估個體對威脅的注意力。 　　研究結果發現，接受社交威脅誘發程序的高社交焦慮者對社會威脅訊息的注意力處理，傾向為過度警覺－逃避假設的歷程，對威脅產生警覺後，便逃避對威脅的處理；而接受中性情緒誘發程序的高社交焦慮者對社會威脅訊息的注意力處理，傾向為過度警覺－難以轉移假設的歷程，對威脅產生警覺後，便無法將注意力自威脅轉移。 　　高社交焦慮者對社會威脅訊息，有明顯的注意力偏誤，且此偏誤會隨個體所處的情境與接觸威脅的時間而有所變化。由於這些偏誤扮演著維持個體的社交焦慮的重要角色，故在釐清高社交焦慮者在不同情境下對威脅的注意力處理後，有助於選擇適當的治療策略，協助高社交焦慮者因應環境中的威脅。 / The purpose of the present study was to utilize the dot-probe task to investigate the attention processing for social threat in high social anxiety, and to know what under conditions of social threat influence. Owing to the conflicts of the past studies, there are hypervigilance-avoidance hypothesis and hypervigilance-difficult to disengagement hypothesis for the attention processing. This study attempt tests the rationality of the two hypotheses. Performance on a face-probe task was assessed in high (n=30) and low (n=30) social anxiety. After participants were assigned the mood induction procedure randomly, they were presented the task. The results revealed that under conditions of social threat high social anxiety are at first vigilant of threat faces, and avoid them. And under conditions of neutral high social anxiety are at first vigilant of threat faces, and difficult to disengage them. These results suggest that the attention bias for social threat in high social anxiety would be changed by the context and how long the individual face the threat. Know that the attention processing for social threat in the different context in high social anxiety would help the psychologists to choice the applicable therapy for high social anxiety.

研究背景:成人午睡對於認知與情緒影響的正面效益，已獲得許多研究證實，不過兒童夜間各睡眠期所占比例與成人不同，而且至今少有兒童午睡效益的研究，因此，本研究旨在探討短暫午睡對於國小學童認知功能、學習表現與情緒狀態的影響。 實驗設計與方法:以研究一實驗室情境，配合研究二教室現場實地研究兩種方式進行探討。研究一採組內設計，以30名國小五年級學童，在睡眠實驗室分別接受單日20分鐘的午睡與清醒的實驗，並以五種神經心理測驗，進行前測與後測，並以相依樣本t考驗進行比較兩種實驗情境在五種神經心理測驗表現的差異，並以性別×情境×時間三因子變異數分析，比較睏睡度與情緒的分數差異，並以皮爾森積差相關統計分析午睡睡眠參數資料與神經心理測驗分數的相關性。研究二採組內設計，以67名五年級學童，在兩週分別接受三日教室現場的午睡以及三日清醒情境的安排，並實施國語、數學、社會教學，作為午睡效益的評量依據，並以重複樣本t考驗比較兩種實驗情境國語科、數學科、社會科學習成效測驗分數是否有所差異，另以午睡習慣×實驗情境×時間三因子變異數分析，比較睏睡度與情緒量表分數的差異性。 研究結果:研究一發現受試者經歷20分鐘的午睡後，在專心度表現顯著比清醒好，不過午睡後的抑制刺激干擾的錯誤率卻顯著比清醒時高；至於在工作記憶、敘述性記憶、程序性動作記憶的表現，兩種情境則無顯著差異。另外，發現午睡後13:10的主觀睏睡度明顯比清醒時要低，在其他情緒狀態上則無顯著差異。而且發現睡眠第一期時間與抑制刺激干擾能力表現達顯著負相關；睡眠第二期時間與敘述性記憶表現成正相關:睡眠第三期時間則與敘述性記憶表現成負相關;:研究二則發現午睡後學生睏睡度顯著比沒午睡時要低，而且三日內15:30的睏睡度皆比剛睡醒13:10時要低，且第三日15:30睏睡度有顯著降低，但其他情緒則無顯著影響。另外，國語、數學、社會三科的學習成效，在兩種實驗情境皆無顯著差異。 結論:兒童午睡過程睡眠期與成人不太相同，且從兒童夜間睡眠與認知相關研究，也可以發現兒童似乎能夠補償短暫午睡缺乏，造成對認知功能損害或情緒的負面影響，因此，短暫午睡似乎對於兒童的正面顯著效益，並不如成人ㄧ般，不過，本研究實驗室或教室研究情境，皆ㄧ致發現兒童午睡仍能減少受試者主觀睏睡度，而且也發現隨著午睡日數增加所帶來的正面效益。未來，進行實地研究可以更嚴謹的睡眠偵測及判讀工具，來確認受試者午睡情況，減少主觀判斷與檢核所產生的誤差。 / Background: It has been confirmed by many researches that taking the afternoon nap has positive effects on adult cognition and emotion. However, the proportion of children’s sleep stages at night is quite different from that of adults. Since there are few studies on the effects of children’s afternoon nap, this paper aims to discuss the effects of short nap on cognitive ability, academic performance and emotional state of elementary school pupils. Experimental Design and Methods: The study mainly adopted two methods--------- laboratory situation and field study in the classroom. The first method was conducted among 30 fifth-grade pupils from the elementary school, with each one dealing with 20-minute long nap and sober status respectively in a day. Besides, five neuropsychological tests were carried out to pre-test and post-test their performance with the paired sample t-test to compare their difference. Based on the variance analysis of gender, situation as well as time factors, sleepiness degree and emotional difference were compared and the relationship between nap parameters and neuropsychological test scores was analyzed with Pearson's correlation analysis method. The second method was conducted among 67 fifth-grade pupils from the elementary school, dealing with afternoon nap and sober situation respectively for three days in two weeks. Besides, Chinese, Mathematics and Sociology were taught as the basis to assess the effects of afternoon nap with the paired samples t-test. Based on the variance analysis of nap habits, environmental situation and time factors, sleepy degree and emotional difference were compared. Research Result: The first study showed that concentration degree of pupils after 20-minute afternoon nap was much higher than that before sleeping, so was the error rate to inhibit stimulation’s interference. As for the performance in working, declarative and procedural motor memory, there was no significant difference. In addition, we found that the subject sleepiness degree after 13:10 was lower than that when awake and there was no significant difference in other emotional states. The duration of stageⅠwas significantly negative-related to the performance to inhibit stimulation’s interference, and the duration of stageⅡwas positive-related to declarative memory performance; while the duration of stageⅢwas negative-related to declarative memory performance. The second study showed that subjective sleepiness degree of pupils after afternoon nap was much lower than that before nappinging, so was the sleepiness degree of 15:30 much lower than that of 13:10 in three days. In particular, the sleepiness degree of 15:30 in the third day decreased significantly, while other emotional states were not affected greatly. What’s more, there was no significance between these two experimental situations on study effects of Chinese, Mathematics and Sociology Conclusion: Children have a different afternoon nap course from adults. Related researches on children’s night sleep and cognition show that children seem to be able to .compensate for the lack of a short nap, resulting in cognitive impairment or emotional impact of negative.Therefore, the positive benefit of short nap of children is not as significant as that of adults. However, both laboratory and classroom situation showed that children’s afternoon nap could still reduce the subjective sleepiness. As the napping days increased, the positive effect was much more evident. In the near future, more rigorous sleep state detection and scoring tools for field study can be used to identify the nap situation and to reduce subjective misunderstanding and detection errors.

本研究目的是從注意力恢復理論的觀點檢驗服務環境中的人際因素如何影響恢復體驗，進而帶給顧客注意力幸福感。人際因素有顧客小群體的人際融洽、其他顧客的相似性、外表及行為適當性、以及服務人員的服務友誼、顧客導向行為與銷售導向行為。本研究執行兩個研究，研究一將會透過量表建構過程發展一個恢復體驗量表，適用於享樂型人身處理或心理刺激處理類型的服務業，並得知恢復體驗的概念內涵與組成要素。研究二將檢驗恢復體驗的前因與後果，以及恢復體驗是否會中介人際因素與注意力幸福感之間的關係。研究一結果指出恢復體驗由內容迷戀、暫時逃離、動機相容、能力相容、活動新奇感與心流六個子構面組成，該量表共以21題衡量，並具有良好的信度、收斂效度、區別效度與外在效度。研究二結果指出服務環境中的人際因素會顯著的影響恢復體驗，而恢復體驗亦會帶來顧客的注意力幸福感，恢復體驗會完全中介人際因素與注意力幸福感之間的關係。根據研究結果討論理論、方法與管理意涵。在服務業情境的恢復體驗概念內涵比大自然情境多了過程迷戀面向，但是少了一致性面向。恢復體驗的前因應不只限於與大自然有關的實體因素而已，因為人際因素亦是恢復體驗重要的前因。恢復體驗與其子構面間的關係應被建模為反映型而非形成型。本研究提供服務業者指南，告知其如何透過人際因素的形塑與管理，帶給顧客注意力幸福感。由於小群體融洽相對於其他人際因素而言對顧客的恢復體驗影響較大，服務業者應將較多資源分配在管理顧客小群體上，並促成其產生小群體融洽。最後，提出研究限制與未來研究方向。 / The purpose of this research is to examine how interpersonal factors in service environment influence restorative experience, which in turn facilitates attention-related well-being of customers from the perspective of attention restoration theory. Interpersonal factors include small groups (i.e., interpersonal rapport), other customers (i.e., similarity, physical appearance, and suitability of behavior), and service providers (i.e., service friendship, customer orientation, and selling orientation). Two studies were conducted. Study 1 developed a scale of restorative experience applicable to hedonic service industry of people-processing or mental stimulus processing types. Also, the conceptual domain and components of restorative experience were discussed. Study 2 examined the antecedents and consequences of restorative experience and whether restorative experience mediates the relationship between interpersonal factors and attention-related well-being. The results of study 1 indicated that restorative experience is comprised of six dimensions- content fascination, escape, motivation compatibility, competence compatibility, novelty of activity, and flow. The new scale is measured using 21 items and has good reliability, convergent validity, discriminant validity, and external validity. The results of study 2 indicated that interpersonal factors in service environment significantly influence restorative experience, which in turn influences attention-related well-being. Restorative experience completely mediates the relationship between interpersonal factors and attention-related well-being. Theoretical, methodological, and managerial implications are discussed. Compared to natural environment, restorative experience in the service environment contains the dimension of process fascination but has no dimension of coherence. Since interpersonal factors facilitate restorative experience, the antecedents of restorative experience should not be confined to natural elements of physical environment as done in the past studies. The relationships between restorative experience and its sub-dimensions should be modeled as reflective, not formative. This research provides guideline for service marketers to manage and harness interpersonal factors and improve attention-related well-being for customers. Since rapport in customer small group has more influence than other interpersonal factors on restorative experience, service marketers should put more resource in managing customer small groups and facilitating rapport among members in customer small group. In the end, limitations and direction of future research are presented.

過去的研究指出，具有威脅訊息的情緒臉孔會比正向情緒臉孔快速地吸引個體的注意力。視覺搜尋研究發現情緒臉孔的突顯程度會引發由下而上的注意力攫取，而由下而上的注意力攫取是否能夠被由上而下的因素所凌駕，一直是一個很重要的論爭，因此，本研究同時呈現兩種情緒臉孔，並以文字線索引發由上而下注意力選擇，以探討由上而下的因素是否能夠凌駕情緒臉孔之注意力攫取，並比較不同情緒臉孔攫取注意力的強度。實驗一探討文字線索是否能夠幫助注意力搜尋目標情緒臉孔。實驗二使用一致效果當作注意力攫取指標，探討當臉孔情緒與作業相關時，由上而下因素是否能夠凌駕干擾情緒臉孔為生氣臉孔或快樂臉孔之注意力攫取，以及比較生氣與快樂臉孔攫取注意力的強度。實驗三延續實驗二的研究，將臉孔情緒改為與作業無關，比較生氣臉孔與快樂臉孔攫取注意力的強度。實驗四與實驗二實驗程序相同，但增加倒立中性臉孔與生氣臉孔或快樂臉孔同時呈現情況，如此在以倒立中性臉孔為目標或干擾臉孔情況，可以比較生氣臉孔與快樂臉孔之由上而下因素注意力選擇與由下而上注意力攫取強度。本研究結果在大部分情況下並未獲得一致效果，顯示由上而下之注意力選擇會影響由下而上之情緒臉孔攫取注意力，使得干擾臉孔未能吸引注意力於其上。然而由下而上注意力攫取仍影響搜尋情緒臉孔的反應時間，結果顯示生氣臉孔與快樂臉孔競爭下，生氣臉孔的突顯程度大於快樂臉孔，說明生氣臉孔較快樂臉孔吸引注意力。 / Previous studies using visual search task showed that the saliency of the emotional faces was sufficient to induce the bottom-up attentional capture. It is a critical debate that whether top-down factors can override bottom-up attentional capture. To address this issue, we presented two emotional faces at the same display while using word cues to induce top-down attentional selection. Experiment 1 investigated the effect of word cues on the target face searching. Using congruency effect as an index of attentional capture, Experiment 2 investigated whether top-down factors could override attentional capture of the emotional distractors when emotion is task-relevant and the degree of attentional capture of angry faces was compared with that of happy faces. In Experiment 3, face emotion was changed to be task-irrelevant rather than task-relevant, and the degree of attentional capture of angry and happy faces was also contrasted. In Experiment 4, the invert neutral face was included additionally as another target or distractor. We can use the invert neutral face as the common basis to dissociate the components of top-down attentional selection and bottom-up attentional capture, and contrast the attention effects between angry and happy faces in these two aspects independently. The results showed that congruency effect could not be found in most conditions. This implies that top-down attentional selection can influence the bottom-up attentional capture of emotional faces. But reaction time for searching target was still found to be influenced by bottom-up process. When an angry face competes with a happy face, the saliency of the angry face is higher than the happy face.

本研究以Stroop中文叫色作業，測驗兒童和成人在Stroop作業之練習和刺激向度分離等情形下，其干擾效果的變化情形。共執行兩個實驗，實驗一中的受試者先接受中性刺激和不和諧刺激的測驗，然後對兩類作業練習8日，其後再測驗一次，探討受試者在練習前、後之干擾效果的變化情形。另一組受試接受實驗二中，中性刺激、整合性不和諧刺激和分離性不和諧刺激等作業的測驗，藉以比較整合性干擾和分離性干擾的差異。兩組受試者皆接受文字閱讀的速度測驗。 結果發現，小學二年級兒童的Stroop干擾效果最大，六年級兒童次之，成人最小，這與之前文獻上所載的研究一致，同時也證實，練習確能降低干擾效果，但仍不能使其完全消失，且練習後，三組受試間的干擾效果已無顯著差異。在實驗二的結果顯著，刺激向度分離的干擾效果仍然存在，但比整合性干擾效果小，且受試者間的分離性干擾也沒有顯著差異。而所有受試的閱讀速度均快於叫色速度。 / The study was used the Stroop Chinese task to examine the course of the Stroop interference among second, sixth grade children and adults. Two experiments were conducted. In experiment I, participants were tested with neutral and incongruent tasks and practiced with the same tasks for the following 8 days. They were tested neutral and incongruent tasks again. Then examined the course of the Stroop interference among children of second, sixth grade children and adults, they were test with neutral and incongruent tasks again. Then examine the course of the Stroop interference in between children and adult during before and after practice. The other group of participants took part in experiment II. They were presented with three tasks consist of neutral, integrated and separated incongruent tasks. Then examine the difference of the interference among children of second, sixth grade and adult during integrated and separated incongruent tasks. Two groups of participants were presented word reading speed of task. The finding of the study was Stroop interference increased from the adults through the sixth grade children and finally to the second grade children is in line with previous finding. We have confirmed that although interference decreases with practice, it is very resistant to eradication. After practice, the interference between children and adults is not significant difference. In the experiment II, it was that separated Stroop stimulus showed interference, and the amount was relatively small. The interference of separated Stroop task among children of second, sixth grade and adults were not significant difference. All participants took longer to name color than to read words.