教育部於2006年委託高等教育評鑑中心統一對全國公私立大學院校進行評鑑，評鑑工作主要以學門為分類單位，目前共分為47個學門，以因應各大學院校系所性質之多樣性，並做為遴聘評鑑委員之依據。高等教育評鑑中心僅依據學門訂定相關參考效標，並未對各專業學科發展相關標準與指南；此外，目前之評鑑作業中，各圖書資訊學系所隸屬於不同學門進行評鑑，不僅難以確保訪視委員之專業背景、各圖書資訊學系所評鑑結果之客觀性，亦使得圖書資訊學教育品質缺乏ㄧ致標準。 面對上述危機，本論文擬研究臺灣圖書資訊學教育指南，使臺灣圖書資訊學之教育評鑑活動具備更健全、更符合系所專業教育發展的衡量基礎架構，提升臺灣圖書資訊學教育品質，亦成為臺灣圖書資訊學教育品質保證依據。 本論文主要參考英美之圖書資訊學教育標準與指南，以及我國相關研究，利用內容分析法訂定臺灣圖書訊學教育指南芻議；再採焦點團體法進行研究，共舉行4場焦點團體討論會，對象分別為圖書資訊學系所教師、圖書資訊學系所主任、圖書資訊學系所研究生與圖書館館員；各場次參與者對圖書資訊學教育指南芻議進行討論，凝聚臺灣圖書資訊學教育指南所應具備之要件與內涵共識。 本研究最後所形成之圖書資訊學教育指南草案共分為圖書資訊學定義與範圍、教育任務與目標、課程、教師團隊、學生、行政管理、教學資源與設施等7大項，27小項，40個分項指標；教育指南草案適用範圍涵蓋大學部、研究所(碩士班、博士班)、專業學程與繼續教育。研究建議包括中華圖書資訊學教育學會舉辦論壇討論草案再行公佈、舉辦圖書資訊學學門意涵與教育工作坊、專案研究圖書資訊學教育評鑑制度、推動圖書資訊學教育評鑑與指南之實施。 / In 2006, the Ministry of Education commended the higher education evaluation to Higher Education Evaluation and Accreditation Council of Taiwan. Higher education evaluation divided all universities into 47 colleges, to respond to schools’ variegation and to choose the evaluation members. Higher education evaluation center only sets related guidelines according to different colleges, but doesn’t provide related standards or guidelines to professional disciplines. In addition, library and information science schools are attached to different colleges in current evaluation, and that may cause unfair assessments and impact evaluation results. Faced with the crises above, this thesis on guidelines for library and information science educational programs in Taiwan is to make the educational evaluation of library and information science develop better, fit the professional needs, and enhance the quality of education. This paper refers library and information science education standards and guidelines of Britain and the United States, as well as related researches in Taiwan. We used the content analysis to develop draft of guidelines for library and information science educational programs in Taiwan, and then held four focus group interviews which were aimed at different targets of the Department of Library and Information Science: teachers, directors, students and librarians, to discuss the draft of guidelines and cohere the content and elements of guidelines. The final form of guidelines for library and information science educational programs in Taiwan is divided into 7 parts, including the definition, goals and objectives, curriculum, faulty, students, administration, and physical resources and facilities. There are 27 indicators, and 40 sub-indicators. The guidelines offered here are primarily applied to the undergraduate, graduate(Master classes and PhD), professional programs and continuing education level. Finally, we suggested that the Association of Library and Information Science Education of Republic of China should hold discussion of the guidelines, and other related associations should hold workshops on education of library and information science as well as research in evaluation system of library and information science, and promote the educational evaluation and implementation of library and information science.

隨著經濟發展與產業環境劇烈的變動，資訊技術應用已成為公司產業升級，改善管理提昇體質的必備工具，也因引進資訊技術而有應用資訊系統、電傳通訊與資料交換，對組織與管理產生莫大的衝擊與影響，所以有效應用資訊技術逐成為企業管理學者與實務界共同關心的課題。 　　有關多國籍企業的資訊技術管理課題，在國外有不少的研究文獻係探討在國外母公司的應用情形與績效，而其在臺多國籍企業國內分公司的資訊技術應用管理課題與績效則很少被探討。 　　本研究主要是以國內分公司所在地的觀點，探討在臺多國籍企業於引進資訊技術應用時所面臨的課題，除探討課題特性外，並研究公司特性對資訊部門角色型態與績效的影響。 　　本研究母體設定為已在國內設立資訊部門三年與年營業額二億以上的在臺多國籍企業，採隨機抽樣設計，共選出148家樣本公司，以人員訪談或郵寄問卷方式調查，有55家公司的資訊部門主管或高階管理者回覆了問卷，回收率為37.2%，有效問卷44份；本研究的重要發現為： 　　一、課題格面、角色型態與績效構面之發現 　　依課題內涵將三十二項課題分為技術、管理、支援與環境四個課題構面，資訊部門角色型態分別為主導者、支援者與附屬者三群，而績效則分為內部效益與外部效益兩個績效構面，「內部效益」所含蓋的項目都是與在臺公司的內部使用者有關的服務成效，用來衡量使用者對資訊部門提供各項服務的滿意度；「外部效益」，所含蓋的則都是與母公司及其他國外分公司有關的服務績效，用來衡量他們對在臺分公司資訊部門所提供資訊服務的滿意度。 　　二、重要課題之發現 　　1.在細項課題中，無論是目前或未來「資料保密與安全」都是最受重視的課題；名列第二的，在目前的是「在預估的費用成本內達成引進資訊技術目標」，未來的則是「資訊技術整合」；而名列第三的，在目前的是「發展一套電腦整合資訊系統」，未來的則為「提高公司內部資訊技術與知識」。 　　2.在課題構面分類中，無論是目前或未來都以「技術」與「管理」類課題較受重視，其次才是「支援」與「環境」類的課題。 　　三、角色型態分群與課題構面關係之發現 　　1.技術與管理構面；三種角色型態都很重視此兩構面且有額著差異，以「主導者」最重視，「支援者」次之，「附屬者」又次之。 　　2.支援構面；三種角色型態對此構面重視程度不高，相形之下以「主導者」較重視此構面。 　　3.環境構面；三種角色型態較不重視此構面，尤其「附屬者」更低。 　　四、企業特性與角色型態關係之發現 　　「主導者」角色型態的公司，其特色是資訊部門員工人數最多，資訊系統應用層次最高，已相當電腦化又與外界有相當程度的資料交換與連線，因擁有最多的資源，足以發揮主導者角色，也由於其主導角色的關係，積極引入母公司資訊技術，致使自行發展或由本地廠商發展的比率反而最低。 　　五、目前製造業與服務業比較之發現 　　1.重要課題 　　「資訊保密與安全」在兩種產業中都是最受重視的課題；在製造業中為前十大重要課題而服務業不是的有「成立資訊技術應用管理委員會」、「臺灣通訊品質與成本對引進影響」與「在臺軟硬體廠商能力對引進影響」，但在服務業中前十大重要課題而製造業不是的有「選擇集中或分散資料處理考量」、「資訊部門方向活動計劃透明化」與「有效訂定引進資訊技術管理方法」。而在兩種產業都是前十大課題項目的則有「資料保密與安全」、「提高資訊人員與使用者資訊技術與知識」、「在預估的費用成本內達成引進資訊技術的目標」、「遵守國際間資料交換協定之重要性」、「發展一套電腦整合資訊系統」、「資訊技術整合」及「資訊專案之權責目標明確訂定」。 　　2.資訊部門角色型態 　　製造業中的資訊部門角色大都為「附屬者」，約佔該產業59.3%，而服務業則大都為「主導者」，約佔54.5%。若以角色型態觀之，則「主導者」在兩產業中各佔一半，在「支援者」中約有70%屬製造業，而「附屬者」中也大都屬製造業，約有90%之多。 　　六、角色型態與績效關係之發現 　　1.內部效益；不論採取任何角色型態，對此績效構面的影響都未達顯著差異，資訊部門角色型態並非影響內部效益的要件。能及時滿足使用者真正的需求才是關鍵因素。 　　2.外部效益；三種角色型態對此績效構面影響有顯著差異，而「主導者」的影響則非常明顯，主要在其有整體規劃，主動積極引進資訊技術，滿足母公司及國外其他分公司的需求。 / Information Technology (IT) becomes more and more important and impacts the efficiency of organization and management, after the development of economics and changes of Industrial competi-tions. The information management is the key to manage the performance of IT applications and gets common concerns increa-singly of the company executives and scholars. This research is based on the domestic viewpoints to study the " Issues " of IT applications in Taiwan branches/Subsidiaries/Facfcories of multi-national company (MNC) ; other than the natures of "Issues" , it will also identify the characteristics of MNC,the role of compu-ter department of Taiwan branches of MNC and its performance. The selective population are those Taiwan branches of MNC with computer department setup for more than 3 years and annual reve-nue higher than 200 millions Taiwan dollars. After random selec-tion, this study has sampled 148 companies and gotten 55 respon-ses, the rate is 37.2%, however the useful samples is 44. 　　Having applied the statistical tools of correlation , factor analysis, cluster analysis and t-test on the collected data of questionaires, this study has concluded: 　　1. The Categorization 　　　1.1 Categories of issues 　　　　　　1) Technique 　　　　　　2) Management and Administration 　　　　　　3) Support 　　　　　　4) Environment 　　　1.2 Categories of Role of Computer Department in Using IT 　　　　　　1) Leader 　　　　　　2) Supporter 　　　　　　3) Follower 　　　1.3 Categories of Performance 　　　　　　1) Internal performance (contributions) 　　　　　　2) External performance (contributions) 　　2. The Important Issues 　　　　　1) "Data Security and Safety" is the most important issue as in both present and future. 　　　　　2) The issues of "Technique" and "Management/Administraction" are more concerned than those of "Support" and "Environment". 　　3. Relationship of Role and Category of Issues 　　　　　1) Issues of "Technique " and " Management / Administration " Those three roles have significantly different concerns, the "Leader" has the most concerns on these two kinds of issues, the "Supporter" is the next, then the "Follower". 　　　　　2) Issues of "Support" 　　Those three roles are concerns on this kind of issues. 　　　　　3) Issues of "Environment" 　　Those three roles are not so concerns on this kind of issues. 　　4. Relationship of Company Characteristics and Role of Computer Department 　　　　The role of "Leader" indicates 4 natures differently from the others: 　　　　　1) Has the highest number of computer staffs 　　　　　2) Has the highest level of information systems application 　　　　　3) Has the highest level of computerization 　　　　　4) Provides certain level of data exchanges and online services 　　5. Manufacturing vs. Services Industries 　　　　　1) Important Issues 　　　　　"Data Security and Safety" is the most important issue in both areas; as a whole, there are 7 issues simultaneously ranked as top ten of both industries. 　　　　　2) Roles of Computer Department 　　 　　　Most of those computer departments of manufacturing act the role as " Follower " , while that of services industry run as " Leader " ; however from viewpoints of a role) "Leader" are evenly in both industries, " Supporter " and "Follower" are mostly in manufacturing. 　　6. Relationship of Role of Computer Department and Performance 　　　　　1) Internal Performance (Contributions) 　　　　　　No matter which role the computer department is working , there is no significant difference in internal performance. 　　　　　2) External Performance (Contributions) 　　 　　　The three roles of computer department have ignificantly different in external performance, especially, the "Leader has the most outstanding performance.

本研究旨在探討澎湖縣國小教師教學資訊需求與資訊尋求行為，透過問卷對全澎湖縣40所國小之教師進行普查，以瞭解澎湖縣國小教師之教學資訊需求及資訊尋求行為概況，接著對10位同意接受訪談，且年資在5年以上之國小教師進行深度訪談，透過問卷調查及訪談分析，本研究發現如下： 在教學資訊需求方面，澎湖縣國小教師教學資訊之需求以能『補充教材內容，擴展學生見聞，引發學生學習興趣，提升學習專注力』之教學資訊為主；社會、國語及自然三科較需要額外補充教學資訊；這些額外的教學資訊多運用在課堂之發展活動；數位影音類型教學資訊受大多數教師喜愛，特別是YouTube上的影片。 在資訊尋求行為方面，澎湖縣國小教師教學資訊尋求管道以網路搜尋為主(Google最多)，選擇管道考量方便且能快速取得資訊，選用資訊時則會考量資訊的正確性、方便性、與教學內容相關性、易懂性。找尋教學資訊之干擾因素較多教師表示為：行政工作太多、交通不便、澎湖書店太少、研習很少符合需要、教學設備不夠完善。尋求資訊時的困難主要為『資料量過多，難以篩選』，而解決方式以『請教同儕教師』為主。 研究結果提出對教育主管單位之建議為：(一)減少行政工作與無益於提升學生基本能力之活動，或增加學校員額編制減少上課時數，讓教師有更多心思專注於教學上；(二)提高設備維護經費，使教學設備更完善；(三)加強與穩定網路品質；(四)精緻化研習活動，使研習活動符合需求；(五)整合教育資源，訓練教師運用；至於對圖書館之建議為：(一)希望延長開放時間；(二)希望增加館藏及數位化資源；(三)專業圖書館人員進駐小學協助管理學校圖書館；(四)加強圖書館推廣服務。 / This study was to analyze the teaching information needs and information seeking behaviors of elementary school teachers in Penghu County. The questionnaires mailed to 40 elementary school teachers. . This study also had in-depth interviews conducted with school teachers who have more than five years teaching experience to realize their opinions of information needs and behaviors. The results are summarized two parts. On teaching information needs, the information needs of elementary school teachers in Penghu County were to “supply teaching materials, broaden students’ horizons, arouse students' curiosity interests in learning, and improve learning concentrated attentionion”. Especially in Social Studies, Mandarin and Natural Sscience need more additional supplements of teaching information. This additional teaching information usually used in the development of classroom activities. Most teachers were used to rely on digital audio and video types of teaching information, especially videos on YouTube. On information seeking behaviors, the teachers were mostly using search engines on internet as their teaching information seeking channels (Google is the most popular one). The main considerations of seeking route selecting were convenient and easy to get information. On information selecting, the teachers would consider the information validity, convenience, teaching contents relevance, and understandability. The interference factors to seek teaching information were too much administrative works, traffic inconvenience, lack of bookstores in Penghu, teachers’ learning courses rarely met their real needs, and teaching equipment not good enough. The main difficulties when seeking information were "too much amount of data, and difficult to select". Most teachers’ solution was "to ask their colleagues for advice ". Five suggestions for educational administration: 1. Reduce administrative works and profitless activities or recruit more school staffs to reduce teachers’ workload, so that teachers could have more energy to focus on teaching. 2. Increase the maintenance budget to keep teaching equipment always in a good condition. 3. Strengthen and stabilize Internet network quality. 4. Refine teachers’ learning courses to meet the real needs of teachers. 5. Integrate educational resources and train teachers how to use. Four suggestions for the library: 1. Extend the opening hours. 2. Increase the amount of library collections and digital resources. 3. Recruit professional library personnel into primary schools to assist. 4. Strengthen the promotion of library services.

近年來環境日益複雜且快速變遷，以「團隊(Team)」為基礎的組織型態愈形廣泛且重要。因此，如何形成團隊以及有效地團隊運作，已成為重要且熱門的議。尤其是知識創造如資訊系統發展(Information Systems Development, ISD)，更是以專案團隊為普遍的組織型態。影響資訊系統發展專案團隊成敗因素甚多，但團隊中成員間之互動，如合作、溝通、信任與領導等影響至為重大。傳統經濟學假設個人會採自利行為以追求最大效用與報酬；但在長期的組織與工作環境的互動下，個人採取合作、利他行為，更能達到雙贏的結果。因此，本研究以疊代囚犯兩難賽局為基礎，探討團隊組織具有特定互動結構的條件限制下，個人策略及團隊成員的演化策略；且在不同的演化控制機制，是否會促成以合作取代背叛之策略。並將其應用於資訊系統發展專案團隊之運作，探討在「技能相依」的團隊組織結構下，多組兩人(multiple two-person)互動之個人策略與團隊的組織政策之關係，進而探討促成團隊成員採取利他且合作的行為之「突現」，以提供資訊系統發展專案團隊管理之參考。故本研究之主要目的在於探討團隊中疊代囚犯兩難賽局成員之演化策略，以及資訊系統發展團隊合作之突現。 本研究以多重代理模擬模式進行實驗及統計檢定驗證。模擬結果發現：(一)本研究多重代理模式，模擬疊代囚犯兩難賽局之結果，與Axelrod(1987)之結果相似，並解除其環境固定的限制。(二)操控各種不同「團隊解散」基準與成員「演化方式」，進行七個實驗，結果顯示組織透過團隊成員「共演化」的結果，並可達到穩定狀態團隊償付值趨於一致。至於個人演化策略方面，結果發現，個人之演化策略並非均採一報還一報的策略，可透過某些「政策管控」機制，使團隊成員在互動及「演化」的過程中，促進「團隊合作」的「突現」。(三)若提高自利的誘因，結果發現策略傾向轉變為「背叛傾向」佔大部分；故償付矩陣的改變，是會影響合作的出現。另外，觀察在同一團隊中，演化的結果並不會讓團隊成員之策略趨於完全一致，亦即在團隊的合作中策略會有互補的情形發生。最後，(四)若「遺傳」是多樣化的策略組合，則演化結果基本上與(二)相同，個人演化策略仍然以「合作策略」居多，只是所需的時間較長且過程中震盪的幅度亦較大。 綜合以上結果顯示，在資訊系統的發展團隊組織中，可透過整體團隊績效評量方式，並做為專案團隊成員的組成與解散，以及團隊成員招募遴選的管控機制，且儘量避免增加誘導「個人式英雄」的績效評量標準，則可促成團隊成員在團隊工作中採取合作的策略；將有助於促進資訊系統發展專案團隊合作之「突現」。

近幾年來公司治理已成為熱門的管理議題之一。尤其是安隆（Enron）案之後，市場投資人與債權人對公司管理當局之不信任日益加重，此時公司若能開誠佈公告知利害關係人其相關之資訊，非但能提升公司之資訊透明度，亦獲取投資人的重新認可，即為一種最有效解決代理問題之管道。然其中能完善建立此種管道即須透過公司治理的相關機制。而當有了健全的公司治理機制，企業才有可能在進一步順利地在資本市場上籌措資金，進而維持公司的長期競爭力，取得永續經營。 因此，本研究以國內電子業上市公司為樣本，民國91年為研究期間，嘗試對企業資訊透明度以綜合性的指標衡量，探討公司治理結構對資訊透明度的影響。此外，再從投資人之觀點來看，探究公司資訊透明度之高低，對投資人而言，其獲取之股價報酬之變異程度，是否會因資訊透明度之高低而有顯著之變動。 研究結果顯示： 1. 控制股東的盈餘分配權愈大，資訊透明度愈高；控制股東之控制權與現金流量權偏離程度愈大，資訊透明度愈高，不符合原先預期；控制股東掌控之監察人席次愈高則資訊透明度愈低。 2. 資訊透明度之高低對股票報酬變異性有顯著負相關影響。 3. 當加入公司治理結構後，公司治理之變數對股票報酬之變異性並無顯著之影響，亦即無增額之解釋能力。 / Recently, corporate governance has become one of the most popular managerial issues, especially after the case of Enron fraud. Since then, the relationship between the company management and market investors has aggravated increasingly due to lack of trust. It is believed that if the company management can frankly and earnestly publish related information to the stakeholders, the company’s transparency and thus the investors’ trust will be promoted. This approach may be the most effective one to solve the agency problem between the owners and the company management. However the success of this approach depends on good corporate governance. Sound corporate governance will make enterprises sustainable and competitive in the long-run. The research uses a sample of Taiwan electronic companies of 2002 to examine the effect of corporate governance factors on the transparency of the company. The corporate governance factors in the study include ownership structure, institutional investors, and independent directors and supervisors. In addition, the research also investigates the effect of transparency and corporate governance factors on the variation of stock return. The empirical results indicate follows: 1. Controlling shareholder’ cash flow rights and the deviation of voting rights and cash flow rights have significantly positive effect on company’s transparency; the proportion of audit committee members related to controlling shareholder has significantly negative effect on company’s transparency. 2. Company’s transparency has significantly negative effect on the variation of stock return. 3. There is no incremental information content of corporate governance factors on the variation of stock returns after controlling for the effect of information transparency.