Many software development projects fail because they do not meet the needs of users, are over-budget, and abandoned. To address this problem, the user requirements elicitation process was modified based on principles of Appreciative Inquiry. Appreciative Inquiry, commonly used in organizational development, aims to build organizations, processes, or systems based on success stories using a hopeful vision for an ideal future. Spanning five studies, Appreciative Inquiry was evaluated for its effectiveness with eliciting user requirements. In the first two cases, it was compared with traditional approaches with end-users and proxy-users. The third study was a quasi-experiment comparing the use of Appreciative Inquiry in different phases of in the software development cycle. The final two case studies combined all lessons learned using Appreciative Inquiry, with multiple case studies to gain additional understanding for the requirements gathered during various project phases. Each study evaluated the requirements gathered, developer and user attitudes, and the Appreciative Inquiry process itself. Requirements were evaluated for the quantity and their type regardless of whether they were implemented or not. Attitudes were evaluated for process feedback, as well as requirements and project commitment. The Appreciative Inquiry process was evaluated with differing groups, projects, and project phases to determine how and when it is best applied. Potentially interceding factors were also evaluated including: team effectiveness, emotional intelligence, perceived stress, the experience of the facilitator, and the development project type itself. Appreciative Inquiry produced positive results for the participants, the requirements obtained, and the general requirements eliciting-process. Appreciative Inquiry demonstrated benefits to the requirements gathered by increasing the number of unique requirements as well as identifying more quality-based (non-functional) and forward-looking requirements. It worked well with defined projects, when there was time for participants to reflect on the thought-provoking questions, structured questions and extra time to facilitate the extraction and translation of requirements, and a knowledgeable interviewer. The participants (end-users and developers) expressed improved vision and confidence. End-users participated consistently with immediate buy-in and enthusiasm, especially those users who were technically-inhibited. Development teams expressed improved confidence, and improved user communication and understanding.

Submitted by Chloé Guéguen (gueguen.chloe@hotmail.fr) on 2017-06-13T15:28:19Z No. of bitstreams: 1 CHLOE GUEGUEN - BIBLIOTECA ARQUIVO.pdf: 3136169 bytes, checksum: f804e8578a90c0cd8669d011fa20c728 (MD5) / Rejected by Suzinei Teles Garcia Garcia (suzinei.garcia@fgv.br), reason: Boa tarde Chloé, Por favor, tirar o acento da palavra Getulio em todas as páginas, configurar a página das assinaturas, página dos agradecimentos deixar de acordo com a ABNT, São Paulo abaixo o ano, faltam o RESUMO e ABSTRACT. Como modelo verifique trabalho de colegas na biblioteca digital. Exemplo: JULIANA KOBATA CHINEN Atenciosamente, Suzi 3799-7876 on 2017-06-13T15:44:35Z (GMT) / Submitted by Chloé Guéguen (gueguen.chloe@hotmail.fr) on 2017-06-13T22:12:00Z No. of bitstreams: 1 CHLOE GUEGUEN - ARQUIVO BIBLIOTECA FGV.pdf: 3139099 bytes, checksum: c2a1d4697bc4ba8062dfdf3150ff657a (MD5) / Approved for entry into archive by Suzinei Teles Garcia Garcia (suzinei.garcia@fgv.br) on 2017-06-14T14:08:53Z (GMT) No. of bitstreams: 1 CHLOE GUEGUEN - ARQUIVO BIBLIOTECA FGV.pdf: 3139099 bytes, checksum: c2a1d4697bc4ba8062dfdf3150ff657a (MD5) / Made available in DSpace on 2017-06-14T15:27:07Z (GMT). No. of bitstreams: 1 CHLOE GUEGUEN - ARQUIVO BIBLIOTECA FGV.pdf: 3139099 bytes, checksum: c2a1d4697bc4ba8062dfdf3150ff657a (MD5) Previous issue date: 2017-05-02 / The following work relates the experience of an inductive research dealing with a special prison world, the first unit of the Prison Complex of Ribeirão das Neves in Minas Gerais (Brazil). Based on the Appreciative Inquiry method, group dynamics were organised and conceived as encounters between inmates and the prison staff. Starting from these meetings, week after week and along the interactions, the study set its purpose: to find out what are the goals and other benchmark standards to behave into the prison. Then, thanks to the data analysis, the issue about the prisoners rehabilitation (ressocialização in portuguese) was highlighted as the most relevant one. What appeared central to the discussions was the use of this expression as a keyword by the prison unity so that this one could implement the legitimacy of its action. Nevertheless, since the end of the empirical activities, it has been appointed that the meaning of this word as a goal for the prison in question has not been discovered yet. Therefore, in the frame of this research, the notion of rehabilitation in jail is going to be explored and discussed factually, that is to say, by the people who are experiencing the daily life in this place. Indeed, rather than a guide for action concerning everybody in the unity, rehabilitation has been understood more as language convention between the different profiles of persons. This way, as a deal, it may enable the prevention of open conflicts into the institution in question. / La recherche en présence relate l’expérience d’une analyse inductive ayant pour objet d’étude un univers carcéral en particulier, celui de l’Unité 1 du Complexe Pénal de Ribeirão das Neves au Minas Gerais (Brésil). Partant de l’implémentation de dynamiques de groupe inspirées de la Démarche Appréciative, mettant en contact détenus et professionnels, ce travail eût premièrement pour objectif de décanter, au fur et à mesure des interactions, les finalités et les normes de référence pour l’action au sein de la prison. Ensuite, à partir de l’analyse de ces données, une problématique majeure s’est imposée autour du thème de la réinsertion. Au centre des énoncés, la réinsertion est un mot-clé sur lequel l’unité pénitentiaire souhaite fonder la légitimité de ses actes. Pourtant, au sortir des activités de recherche, nous ne savons toujours pas ce à quoi ce terme se réfère en tant que finalité de l’organisation. Par conséquent, dans le cadre de cette étude, il conviendra de s’interroger sur ce qu’est factuellement la réinsertion dans la prison et ce, notamment pour ceux qui vivent au quotidien. En effet, plus qu’un véritable guide pour l’action de tous, la réinsertion a plutôt été comprise comme une convention de language entre les différents profils de personnes peuplant la prison, permettant ainsi de prévenir l’explosion de conflits au sein de l’établissement. / O presente estudo relata a experiência de uma análise indutiva tendo como objeto de estudo um determinado universo carcerário, o da Unidade 1 do Complexo Penal de Ribeirão das Neves em Minas Gerais no Brasil. Partindo da implementação de dinâmicas de grupo inspiradas pela Abordagem Apreciativa, colocando em contato internos e profissionais, em primeiro lugar, esse trabalho teve o objetivo de decantar, ao longo das interações entre as pessoas, as finalidades e as normas de referência para a atuação na prisão. Em seguida, a partir da análise desses dados, uma problemática significativa se impus em torno do tema da ressocialização. No centro dos enunciados, a ressocialização é uma palavra-chave sobre a qual a unidade penitenciária deseja fundamentar a legitimidade dos seus atos. Entretanto, fechando as atividades de pesquisa, não se sabe ainda ao que esse termo se refere como finalidade da organização. Por conseguinte, no quadro desse estudo, convirá interrogar-se sobre o que é factualmente a ressocialização para os que vivem no dia-a-dia na prisão. De fato, mais do um guia para a atuação de todos, entendeu-se aos poucos que a ressocialização constitui uma convenção de linguagem entre os diferentes perfis de pessoas povoando o cárcere, permitindo a prevenção de conflitos abertos no seio do estabelecimento.

Organisations need to learn from their current and past experiences to optimise their activities, decisions and future strategies. Non-governmental organisations are similar to public or governmental departments in that learning is crucial for their existence. One of the key factors influencing learning is the development and maintenance of a functional organisational memory. The organisational memory is a dynamic entity encompassing more than the storage facilities provided by an information technology system. It also resides in human form, acting as reservoirs and interpretation centres and feeding the organisational memory as a whole. Previous research in organisational memory focussed mostly on describing the structure of the storage systems, with the current focus on developing management information systems to enhance organisational memory storage and retrieval. Some work has been undertaken to describe the processes involved, which include accessing, storing and retrieving the memory. Other functions that need special attention are the development of data to information, and especially creating and using knowledge. The studies mostly involved existing organisational memory as it was represented at a specific time of the organisations’ development. This study looks at all the different developmental phases of a regional NGO, which include start-up, expansion in target territory, expansion in activities, consolidation and close-out. To investigate the temporal changes of organisational memory in a regional intermediary NGO, a retrospective case study methodology was used. The NGO was closing down, providing an opportunity to investigate all the stages of development. The data collection, analysis and interpretation involved various in-depth interviews with current and past staff members and other key stakeholders, such as beneficiary organisations and consultants. In addition, a complex set of documents were studied, including proposals, strategic documents, minutes of meetings, and audiovisual material. The main themes and factors, such as individuals, leadership, electronic and other management of the organisational memory, culture, including the importance of a vision and theory of change, policies and global developments are discussed using a temporal ecological framework. The key findings of this study illustrate the importance of directories as part of the metamemory in accessing seemingly dormant organisational memories. The conclusion is that organisational memory survives after the demise of the organisation and that it is accessible through directories. / Psychology / Ph. D. (Consulting Psychology)

Background Trauma is the leading cause of death in the young (ages 1-44) and the current life situation is responsible for producing emergency injuries from motor vehicle accidents, violence and from acute life threatening illnesses. The training of emergency nurses is therefore of priority based on the increasing demands on the entire emergency health care system. The study evaluates the education and training of emergency nursing programme that has been offered for the past seven (7) years at a Nursing Education Institution (NEI) in the Limpopo province. The programme has not has not been formally evaluated. Aim The overall aim of the study is to explore and describe the views of students pertaining to the emergency nursing programme offered at the NEI in the Limpopo province and to make recommendations for the refinement of the emergency nursing programme, based on the views of the nursing students. Methods A qualitative design working from an Appreciative Inquiry approach was employed. Purposive sampling was used and focus group interviews were conducted with 20 Professional nurses who are trained as emergency nurses at the NEI from 2007 to 2013. Two main themes emerged: theoretical aspects and clinical aspects, which included both positive and negative views. The findings were used to make recommendations to refine the programme / Health Studies / M.A. (Health Studies)

Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2016-08-12T13:09:28Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertação Francinete 20042016.pdf: 1555425 bytes, checksum: ce6822a464c3c480243911b104514c10 (MD5) / Made available in DSpace on 2016-08-12T13:09:28Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertação Francinete 20042016.pdf: 1555425 bytes, checksum: ce6822a464c3c480243911b104514c10 (MD5) Previous issue date: 2015-08-28 / A dissertação tem como objetivo desenvolver um processo de avaliação apreciativa do Núcleo de Prática Jurídica da Faculdade de Direito do Recife (NPJ/FDR), de modo a evidenciar "o que funciona bem”, o que faz com que isso aconteça e as implicações dos resultados alcançados ao longo de sua atuação institucional como parte integrante da formação profissional dos discentes de graduação em Direito da UFPE. Foram abordados temas como: a administração pública brasileira e a universidade pública federal, voltadas para uma forma de gestão capaz de garantir o alcance da indissociabilidade do ensino, da pesquisa e da extensão, à luz de atividades práticas inerentes à formação dos alunos dos cursos jurídicos. A abordagem e metodologia da Investigação Apreciativa (IA) deu suporte à aplicação da avaliação apreciativa do desenho institucional do NPJ/FDR, no qual estão instalados uma Defensoria Pública, um Posto Avançado da Justiça Federal e uma Câmara de Conciliação, Mediação e Arbitragem. Na metodologia foi desenvolvida uma pesquisa exploratória, descritiva, explicativa e intervencionista, valendo-se de dados documentais, bibliográficos e da estratégia do estudo de caso. A avaliação apreciativa prevê que os dados sejam objeto de coleta e análise integradas ao modelo de 5-D: Definition (Definição), Discovery (Descoberta), Dream (Sonho), Design (Planejamento) e Destiny (Destino), posto em prática mediante pesquisa colaborativa, realizada em conjunto com docentes (incluindo coordenador e ex-coordenadores do NPJ), discentes do Curso de Direito, técnicos-administrativos, além dos membros da Defensoria Pública e da Justiça Federal. Para tanto, foram efetuadas entrevistas apreciativas, reuniões e oficinas com os participantes da pesquisa. O trabalho envolveu análise de conteúdo dos dados obtidos, que passaram por triangulação teórica, dos dados e validação pela equipe colaborativa. Como resultado, foi acordado com os participantes que será elaborado um Plano de Ação para o NPJ, com o intuito de implantar as melhorias e inovações por eles sugeridas, junto com a solicitação de apoio e compromisso da Direção do Centro ao qual o NPJ está vinculado. A avaliação apreciativa também estabeleceu uma compreensão mais clara do que funciona bem no NPJ/FDR, ao se delinear o que houve no passado e repensar os fatos relevantes em sua atuação recente. Foram identificadas áreas que necessitam de ajustes, inovações e melhorias, para que se possa ter uma satisfatória formação profissional dos discentes de graduação em Direito da FDR/UFPE, a partir da proposição provocativa elaborada pela equipe colaborativa: o NPJ deve promover, na formação prática dos discentes, a indissociabilidade entre o ensino, pesquisa e extensão, motivando o desenvolvimento das competências e habilidades na aplicação do saber jurídico. Por fim, conclui-se que a perspectiva de avaliação adotada demonstra como chegar até à consecução de uma abordagem participativa apropriada calcada na capacidade das pessoas de se posicionar em uma estratégia de análise, que também significou uma experiência de aprendizagem e um ponto de referência de autoconhecimento do que faz a instituição. Espera-se desenvolver estudos complementares e futuros tendo como objeto outros setores da FDR, de modo a promover uma revolução positiva mais ampla de possibilidades a serem adotadas no seu âmbito organizacional. / The aim of this dissertation is to develop of a appreciative evaluation process of the Center of Juridical Practices of Faculdade de Direito do Recife (NPJ/FDR), so that to bring to the lights “what works well”, so how this occur and the implications of the results achieved during institutional performance on as integrant part of professional formation of the law graduation students of UFPE. It was studied themes such as: Brazilian public administration and the federal public university focused on management form able to provide teaching, research and extension in an inseparability way, with background of inherent practices to the law student formation. The approach e methodology of appreciative inquiry (AI) gave support to application of appreciative evaluation of institutional design of NPJ/FDR, formed by public defense institution, a federal police outpost and a conciliation, mediation and arbitrage chamber. The methodology was developed based on an exploratory, descriptive, explanatory and interventionist research, launching documentary, bibliographic data and case study strategy. The appreciative evaluation intent the data be object of collecting and analysis integrated to the 5-D model: Definition, Discovery, Dream, Design and Destiny, practice according to collaborative research performed by teachers (including coordinators and formers coordinators of NPJ), students of law graduation, administrative technicians and the public defense institution and federal justice members as well. Therefore, it was constructed appreciative interviews, meetings and workshops with the research members. The present work was performed through data analysis collected, data theoretical triangulation and validation by collaborative team. As result, was established among collaborative team an action plan for the NPJ, whose objective is to implant improvements and innovations suggested, as well as to plead support and compromise of center direction whose NPJ is subjected. Appreciative evaluation lead to clear comprehension about what works well in the NPJ/FDR department, by establishment of a train of thought about what occur in the past, realize the relevant facts in its former actions, identifying areas subjected to fit, innovations and improvements, for let may could be have a satisfactory professional formation of the law graduate students of FDR/UFPE, from a provocative proposition performed by NPJ team: NPJ should be promote, in the practical students formation the inseparability among teaching, researching and extension, motivating the development of skills and competencies to apply law acknowledgment. Lastly, the conclusion is the perspective about adopted evaluation, brings to the light how to achieve the consecution of an appropriate participative approach based on people capacity to stand up in a strategy of analysis, which had been meant an learning experience and reference point to self knowledge about what the institution should deliver. To the future is expected the development complementary studies having as a focus other departments of FDR, aiming to promote a kind of positive revolution, large in possibilities to be adopted in organizational of FDR departments.

The research started in a school context where the teachers were severely affected by the changes in and closing of their school. In my qualitatively based research project, I embarked with the research participants on a pastoral, narrative- and appreciative inquiry approach which assist the teachers to deal more efficiently with the effects of the changes they experienced. By sharing and reflecting on their stories, a climate that's conducive to their well-being was constructed. I describe how my participatory action research invited the teachers to be active research participants, who are responsible for their own construction of richer or alternative meanings in their lives. / Practical theology / M. Th. (Pastoral Therapy)

No description available.

Research has identified the important role that effective parent-adolescent communication about sex and relationships signifies in reducing the chances of adolescents engaging in risky sexual behaviour. However, many parents find it difficult to discuss issues related to HIV prevention at family level because HIV prevention is inherently linked to sex, which is still regarded as a taboo in some countries, including the country of the study, Swaziland. In addition to cultural barriers related to effective parent-adolescent communication, parents seem to lack the knowledge, approach as well as the confidence regarding communication about sex and relationships. The purpose of the study was to use appreciative inquiry (AI) to engage parents of adolescents in the design of interventions to prevent HIV among adolescents in Swaziland. Non-probability, purposive sampling was used to select parents of adolescent children (10-19 years) attending school at the two purposively selected high schools in Manzini. Twenty-four (24), 23 female and 1 male parents took part in AI. Participatory action research was conducted to involve participants actively in the process of initiating interventions for preventing HIV among adolescents. The process was guided by appreciative inquiry. Data was collected by means of appreciative interviews, comprising paired and focus group interviews according to different phases of the 4-D cycle of AI. Thematic analysis of data was done throughout the 4-D cycle of AI. The themes that emerged from appreciative stories of exceptional experiences shared during the discovery phase were perceived gains and open communication. The findings of the dream phase included expressed wishes for open parent-adolescent sexual health communication, support for parents and a community of HIV free adolescents. In the design phase, parents constructed and initiated interventions for effective parent-adolescent sexual health communication and parental comfort with communication about sex. In the destiny phase, parents made statements, which were based on what they committed to do to prevent HIV among adolescents. / Lucwaningo lukhombisa bumcoka bekukhumisana kahle kwemtali nemtfwana loyinsha ngetindzaba tebundlelwane bebantfu labatsandzanako netekulalana kuze kutsi kunciphe kutsi intsha ingabi sengotini yekutfola ligciwane HIV. Kodvwa kubatali labanyenti kulukhuni kukhulumisana nentsha ngetindzaba tekutivikela kuHIV emakhaya ngoba kukhuluma ngalendzaba kufaka ekhatsi tekulalana lokuselichilo kukhuluma ngako emaveni lamanyeti lokufaka ekhatsi leSwatini lapho kwetiwa khona lolucwaningo. Lokunye lokuvimbela kutsi batali bangakhulumi ngalendzaba ngaphandle kwekutsi kulichilo, kutsi batali baswele lwati nekutsi abati kutsi bangayingena njani intsha, kanye nekutsi abatetsembi kutsi bangakhona kukhuluma ngebudlelwane bebantfu labatsandanako kanye nekulalana. Injongo yalolucwaningo bekukusebentisa indlela yekubuketa lokuhle kubatali labakwentako mayelana nekukhulumisana nentsha kuze kutsi bakhe tindlela letingito tokutivikela intsha kuHIV Eswatini. Indlela labakhetfwe ngayo batali labangene lolucwaningo bakhetfwe ngokutsi banebantfwana bentsha labaneminyaka lelishumi kuya kulabo labanelishumi nemfica labafundza etikolweni letimbili letiphakeme letikhetsiwe kaManzini. Babangemashumi lamabili nesine batali labatfolakala kungenela lolucwaningo. Batali babamdzibi munye nebacwaningi kuloluhlelo lokuhlela tindlela tekuvikela iHIV kubantfwana labayintsha. Kwakusetjentiswa tindlela letibuka lokuhle lokwetiwe batali. Imibuto beyihlose kubuta ngalokuhle kodvwa. Imivo yebatali yatfolakala nekutsi bacale babutana bodvwana besebakhulunyiswa baticagogwana ngekwehlukana kwaletigaba letine talolucwaningo. Kuhlanganisa kwemivo kwentiwa ngekutsi kubuketwe tingcikitsi kutotonkhe tigaba talolucwaningo. Tingcikitsi letaphuma kuletingcoco esigabeni sekucala lapho bebakhuluma ngetikhatsi letinhle letabayimphumelelo lapho bebakhumisana nentsha ngekulalana nangeHIV, batsi bevakunemphumelelo nekubhobokelana ekhatsi kwebatali nebantfwana. Ngalesikhatsi sesigaba sekubeka emaphupho abo basho batsi bafisa kube nekubhobokelana phakatsi kwebatali nentsha mayelana nekulhulumisana ngekulalana. Lokunye labakufisile kutsi basekelwe basitwe ngekutsi intsha ikhulunyiswa njani. Ngesikhatsi sesigaba sesitsatfu sekubuketwa kutsi kungentiwani kutsi batali nebantfwana bakhulumisana ngetindzaba tekutsandzana kanye nekulalana batali babhala imivo labo. Ngemuva kwaloko benta tivumelwano tekutsi batakwentanjani uma sebabuyela emakhaya kuze bakhone kuvikela bantfwana bentsha kuHIV. / Health Studies / D. Litt. et Phil. (Health Studies)

Public policy has been shifting from child abuse and neglect (CAN) intervention toward prevention, using public health style frameworks, which emphasize shared community and legislative responsibilities to support families (Browne, 2014; CDC, 2014). Analysis of qualitative data from statewide focus groups held in 2019 in Alabama with 99 community-based CAN prevention workers shows strengths in community collaboration, but also, struggles to help families meet basic needs because of lack of community resources, such as transportation and quality child care, and other barriers, including stigma. The results demonstrate confusion between prevention, which is intended to build family resilience to avert crisis, and intervention, meant to reunite families after child protection services involvement. We recommend researchers consistently link CAN research to prevention frameworks so as to build meaningful understanding how to create better prevention programs. Future practitioners should understand prevention, and be prepared to document their work so as to demonstrate need.

No description available.