The aim of this diploma theses is to briefly describe and compare Content Management Systems (CMS) WordPress, Joomla and Drupal and to create a web page for "bezzavazku.cz "project. This web page was created in CMS which was chosen on the base of the CMS comparison. For better understanding of customer's wants the market survey was made. Outcomes of this survey were took into consideration when creating the websites. After all the entire project was evaluated and return of the investment (ROI) was calculated.

I denna uppsats kommer vi att påpeka de problem som idag finns med färdiga CMS. Vi kommer att utvärdera möjligheterna om en alternativ utvecklingsidé. Denna idé kommer sedan att genomföras mot en webbtjänst som Skellefteå kommun har efterfrågat. Slutresultatet visar att det finns stora fördelar med modulbaserad webbutveckling, även fast det är en tidskrävande process med att utveckla oberoende moduler.

It has in a broader extent become important for companies and other organizations with large organizations to have a properly functioning web platform where content management is an essential part. Polopoly is a web content management system developed in Sweden, used by several European corporations but foremost Scandinavian such working in different media related business areas. Our aim has been to analyze this tool and render a report which hopefully will assist the initiator of our thesis; a consulting enterprise called Qurius, in their negotiations with future customers, when to suggest Polopoly as a suitable content management solution. By using case studies at companies currently using Polopoly, our goal is to define which characteristic makes the product a competitive publishing tool. To put our analysis in perspective, we will compare the most important aspects of Polopoly with a similar product. According to the results of our investigation we consider Polopoly being a beneficial choice with regard to a number of important parameters. Finally we have summarized these properties in a list of examples explaining in which cases Polopoly is a preferable alternative as a web based content management platform.

Denna rapport presenterar design och implementation av ett system för hantering av länkar i ett innehållshanteringssystem för webben – Roxen CMS. Länkhantering innebär att länkar inom en webbplats lagras i en central databas för att senare kunna uppdateras och behandlas då resurser flyttas, så att länkar alltid hålls aktuella och konsistenta. Det hela utmynnar i en lösning där länkar i dokument ersätts med länkreferenser, som slås upp mot databasen när dokumentet visas. Design och implementation tar hänsyn till dagens funktionalitet i Roxen CMS. / This thesis presents the design and implementation of a link management system inside a content management system for the World Wide Web – Roxen CMS. Link management means that links within a web site are stored in a central database to enable the possibility for updates and other processing later on, for example when resources are moved within the site. This means that links are kept consistent at all times. The result is a solution where links in documents are replaced by link references, which are resolved by the database when the document is shown. The design and implementation takes the current functionality of Roxen CMS into account.

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This report describes the process and steps in detail that needed to be taken in order to meet the end users’ needs. The purpose of this study is to develop a dynamic module based on user-centered design (UCD) for Pulsen’s (pulsen.se) new website using the con-tent management system (CMS) SiteVision. UCD integrated with agile development methodologies is an effective combination to increase the focus of a development project on the end users’ needs. In this study we show the pervasiveness of the two methods combined in a development project. The module’s functionality is to allow the end user to quickly - and without effort - sort and filter news articles, events and job postings into lists that will be embedded and reusable on their new website. Manual adaptation of custom modules was configured directly through JavaScript code which made them error prone, causing the modules not to function properly. To combat this problem, we used contextual inquiry (CI) along with usability testing as data gathering methods with both Pulsen’s editors and external participants. The usability tests were used to plan and evaluate the functionality of the prototype in order to make it as user-friendly as possible. The study resulted in an interface with user defined variables derived from a JavaScript module.

Implementations and installations of Enterprise Resource Planning systems (ERP-systems)are often time consuming and complex processes. Technicians who workwith installations of ERP-systems require tools and utilities in order to perform theirwork in a time efficient and qualitative manner.This study is performed at the company Industrial and Financial Systems (IFS) inLinköping and has focused on the technical documentation that describes theinstallation process, "IFS Installation Guide". This guide is one of the most importanttools available to facilitate the installation process of the ERP-system, IFSApplications.The purpose of this thesis is to analyze and suggest improvements to the usability andworkflow aspects of IFS Installation Guide. This study is based on seven semistructuredinterviews and one observation with IFS employees working on variousconsultancy services within IFS ‘key regions’. The result from the interviews highlightsa number of problems, which have been analyzed and investigated together withrelevant literature.The findings of this study demonstrate that it is of utmost importance to have a cleartarget audience, easy channels for feedback and that information must be easy tofind in order to develop and maintain high quality in technical documentation.

Web site usability is an important factor when creating and managing web sites, since it essentially determines whether or not the site is usable by its intended audience. As an attempt to simplify the process of achieving high usability for web sites, this thesis has explored the possibility of integrating usability guidelines with web content management systems. The overall aim was to determine if, and how, usability guidelines can be implemented in a web content management system to make it promote and deliver web site usability, and to find solutions that aid web site users in carrying out the basic tasks of finding, reading and understanding information on the web. To estimate the effectiveness of such solutions, the level of human dependency was considered when evaluating the solutions. This thesis has shown that it is possible to construct such solutions, and has found several for each of the basic user tasks of finding, reading and understanding information. Although some of the found solutions automatically improve a site's usability or actively promote site usability, the majority are still dependent on human efforts in order to promote usability. It was concluded that it is possible to integrate usability guidelines with a web content management system, but that web site usability still largely depends on human effort in order to be effective.

Syftet med detta arbete är att utvärdera innehållshanteringssystemet WordPress och sättet man utvecklar ytterligare funktionalitet för detta system. Arbetet berör utformning av administreringsverktyg för godkännande av inlägg samt ett verktyg för att hantera de företag som ska kunna länkas in under olika sidor på en portal vid namn ImageTalk. ImageTalk är slutprodukten, och är en webbplats för publicering av digital media på internet. WordPress är skrivet i PHP och använder sig av css, javascript och databasen mySQL. Eftersom detta innehållshanteringssystem är vida använt kändes det både relevant och intressant att utvärdera, särskilt genom att tillföra ny funktionalitet. Slutsatsen av detta arbete är att WordPress är ett mycket kompetent innehållshanteringssystem som har mycket goda förutsättningar för att byggas ut och förändras på de flesta sätt. Däremot är det svårt att ge en ordentlig struktur i den ytterligare funktionalitet man tillför, eftersom den ibland blir för utspridd eller ibland inte tillräckligt skingrad. / The purpose of this work is to evaluate the content management system WordPress and the way to develop additional functionality for this system. It will concern the development of a tool to approve published posts and also to manage companies which will be linked on the various pages on a portal called ImageTalk. ImageTalk is the end product, and is a site for publishing digital media over the Internet. WordPress is written in PHP and makes use of css, javascript, and the mySQL database. Since this content management system is widely used, it seemed both relevant and interesting to evaluate WordPress, especially by adding new functionality. The conclusion of this work is that WordPress is a very competent content management system that has great potential to be expanded and changed in most ways. However, it is difficult to give a proper structure of the additional functionality you add, as it sometimes gets scattered and sometimes not sufficiently divided.

Usability heuristics have been established for different uses and applications as general guidelines for user interfaces. These can affect the implementation of industry solutions and play a significant role regarding cost reduction and process efficiency. The area of electronic workflow document management (EWDM) solutions, also known as workflow, lacks a formal definition of usability heuristics. With the advent of new technologies such as mobile devices, defining a set of usability heuristics contributes to the adoption and efficiency of an EWDM system. Workflow usability has been evaluated for various industries. Most significantly research has been done for electronic healthcare records (EHR). In other areas such as the financial sector and educational institutions there is also some literature available but not as abundant as for EHR. This was identified as a possible research limitation. The general purpose of this research was to establish and validate an overarching set of usability heuristics for EWDM in general. This was approached by conducting a literature review and a survey on 32 workflow consultants from Hyland Software, Inc. Quantitative and qualitative data was collected focusing on the study’s main research question: “what usability heuristics should be defined to ensure the adoption and efficiency of a workflow implementation?" Findings based on regression testing and expert opinions have suggested a proposed set of usability heuristics. The final list consists of: adaptability to diverse platforms, user control, system feedback, intuitive interfaces, visibility on mobile devices, error management, help, and documentation.