Thesis (MBA)--Stellenbosch University, 2014. / Human resource management is a widely researched field. However, the research done in terms of small to medium-sized enterprises, is extremely limited, especially in South Africa. The aim of this research was to investigate human resource management practices in one such a company, and to develop a feasible action plan to improve on these practices. The chosen company, Task Applied Science (Pty) Ltd, is a medical research company based in Cape Town, South Africa. The data for the study was obtained through a literature review and interviews. The data from the literature review identified best practices and frameworks. This was combined with interviewing company employees as well as HRM practitioners in the medical field to not only identify problems, but to also suggest possible solutions. These solutions were compiled in a comprehensive action plan. As such, the results offer a workable solution for Task Applied Science, and can serve as example for all small to medium-sized enterprises. The literature review further showed that smaller companies tend to ignore the importance of human resource management due to the time and costs involved and the fact that they are focussed on the external environment rather than the internal. This cannot simply be remedied by implementing practices developed in large companies. Best practices need to be customised to fit the needs of the specific company. The findings showed that only certain human resource management practices were implemented in reaction to crises, or as needs arose. This, combined with the rapid growth and lack of structure, caused a breakdown in communication, transparency, and trust. Staff loyalty decreased because they felt that they were left in the dark. Both the company strategy and values became vague, and thus staff could not be aligned to it. Noteworthy was that the increase in policies and documentation did not cause employees to feel restricted, but rather that it created a feeling of security. The study made it abundantly clear that the human resources department needs to be treated as a strategic partner in the planning and execution of the company strategy; especially in terms of efficient change management. Their role is to communicate the strategic direction, while at the same time acting as an activist for the staff, voicing their needs and capabilities. The proposed action plan focused mainly on the company culture and the alignment of staff with the company’s business strategy. This was done by addressing issues such as company culture, communication, company values, and staff development. The plan offers practical solutions within each of these categories. Furthermore, it suggests solutions in terms of efficient staff recruitment and knowledge management. By implementing this plan the company will be able to increase the synergy between the business units within the company, eradicating silos, and establishing the staff as a competitive advantage. In addition to this, it will establish the human resources department as a credible partner for the staff in developing both their personal and professional lives.

本研究以非營利組織為個案對象，探討其外部報導所需揭露之重要智慧資本及相關管理機制，並提出以下四點結論： 一.個案基金會重視之智慧資本項目分布於八個次分類共23項，且個案基金會所重視之智慧資本項目與其使命、願景及目標緊密結合。 二.個案基金會認為重要之23項智慧資本項目中，有12項報導可行性未達「可行」，背後原因可歸納為：屬內部機密資訊以及指標較為抽象。 三.針對重要之智慧資本項目，個案基金會設有具體的管理制度與方法。 四.個案基金會之智慧資本外部報導可分為兩部份，第一部份為個案基金會之願景、策略、管理挑戰、行動目標及衡量指標；第二部份則是包含人力、結構及關係資本三類項目之智慧資本報表，並將其區分為量化及非量化指標。 / This research adopted case study on the non-profit organization to understand what should be disclosed in the external intellectual capital report and how to manage the specific intellectual capital. The conclusions are as followings: 1.The foundation considered 23 indicators important. These indicators are closely combined with the foundation’s mission, vision, and goals. 2.Among the 23 important indicators, 12 indicators’ reporting feasibility didn’t achieve”feasible”. The reasons are confidentiality and abstract. 3.The foundation has corresponding management measures for these 23 indicators. 4.The foundation’s external intellectual capital report can be divided into two parts: the first part is about the foundation’s mission, management challenges, goals, and measurements; the second part is intellectual capital statement including quantitative and qualitative indicators.

This thesis examines the relationship between working capital efficiency and firm profitability, and how this relationship is affected by economic fluctuations. In the existing literature, the relationship between working capital efficiency and firm profitability has been extensively researched. However, the impact of economic fluctuations on the relationship between working capital efficiency and firm profitability is sparsely researched. To the best of our knowledge, only Enqvist, Graham and Nikkinen (2014) have addressed the impact ofeconomic fluctuations on the relationship between working capital efficiency and firm profitability. This thesis is a replication of their study in another geographical setting, another time period and studying different types of firms. Using a sample of 2,589 firm-year observations of listed Swedish firms for the years 2000-2015, this thesis conducts multiple regression analysis to examine the relationship between working capital efficiency and firm profitability. The findings of this thesis propose that firms can enhance profitability by improving their working capital efficiency. However, the relationship between working capital efficiency and firm profitability does not appear to be significantly affected by economic fluctuations. This thesis contributes to the existing literature by further strengthening the understanding of the relationship between working capital efficiency and firm profitability. In addition, it also adds to the existing literature on the relationship between working capital efficiency and firm profitability in a Swedish context.

Made available in DSpace on 2015-12-04T11:45:26Z (GMT). No. of bitstreams: 1 Elaine_dos_Santos_Terrataca_Almeida.pdf: 606918 bytes, checksum: 2e9a7f842ecec65d009bd2128ef65cd2 (MD5) Previous issue date: 2003-05-09 / In the modern market the companies face several challenges daily. The globalization has reduced the frontiers between the countries, extended the commercial relation, increased the competition, required from the companies more and more quality in their products and services. In this environment many of the companies are able to grow and develop, while others cannot even survive. Most companies in Brazil and of the several other countries around the world are micro and small ones. They represent approximately 99% of the market, and they employ a great number of the world population, and they are considered a solution to unemployment. The mortality rate of the micro and small companies has been the target of attention from several countries and organizations in the world. The OECD - Organisation for Economic Cooperation and Development, for example, is working with Eurostat - The European Statistical System (The Statistical Office of the European Community), to examine the possibility to realize statistics at the international level in order to get more details about the factors of success, survival and failure of the companies. Brazil has a high mortality rate and one of the reasons is the lack of management capacity of the entrepreneurs. A concern with the creation, development and survival of the micro and small companies can be observed all around the world. The measures to reach this target include the improvement of the management capacity. This research proposes a reflection about the main difficulties of the micro and small companies and their characteristics. The aim of this research is to present management techniques, and to suggest reports models that can be used in commercial micro and small company. / No mercado atual as empresas enfrentam v??rios desafios di??rios. A globaliza????o reduziu as fronteiras entre os pa??ses, expandindo o relacionamento comercial, aumentando a concorr??ncia, e exige das empresas cada vez mais qualidade nos produtos e servi??os prestados. Neste ambiente muitas empresas conseguem crescer e se desenvolver, enquanto outras sequer conseguem sobreviver. A maioria das empresas do Brasil e de v??rios pa??ses do mundo ?? micro e pequena. Tais empresas representam aproximadamente 99% do mercado, empregam grande parcela da popula????o mundial e s??o consideradas como uma das sa??das para diminuir o n??vel de desemprego. A taxa de mortalidade das microempresas e empresas de pequeno porte tem sido alvo de aten????o de v??rios pa??ses e organiza????es mundiais. A OECD - Organisation for Economic Cooperation and Development (Organiza????o para Coopera????o e Desenvolvimento Econ??mico), por exemplo, est?? trabalhando com a Eurostat - The European Statistical System (Ag??ncia Estat??stica da Comunidade Europ??ia), para examinar a possibilidade de se realizar uma estat??stica em n??vel mundial para obter mais detalhes dos fatores determinantes do sucesso, sobreviv??ncia e fal??ncia das empresas. O Brasil apresenta uma elevada taxa de mortalidade de empresas e uma das causas desta mortalidade ?? a falta de habilidade do pequeno empreendedor para administrar o seu neg??cio. Em v??rios pa??ses do mundo, observa-se que h?? uma preocupa????o com a cria????o, desenvolvimento e sobreviv??ncia das microempresas e empresas de pequeno porte. As medidas efetivadas para atingir esses objetivos incluem a capacita????o gerencial do pequeno empreendedor. Este trabalho de pesquisa prop??e uma reflex??o sobre as principais dificuldades da microempresa e da empresa de pequeno porte e suas caracter??sticas. O objetivo deste trabalho ?? apresentar t??cnicas de gerenciamento e sugerir modelos de relat??rios que possam ser utilizados na microempresa e na empresa de pequeno porte do setor do com??rcio.

Submitted by Filipe dos Santos (fsantos@pucsp.br) on 2017-06-20T12:21:57Z No. of bitstreams: 1 José do Socorro Assis.pdf: 981227 bytes, checksum: 4e2868869711e770d5f230644639437d (MD5) / Made available in DSpace on 2017-06-20T12:21:57Z (GMT). No. of bitstreams: 1 José do Socorro Assis.pdf: 981227 bytes, checksum: 4e2868869711e770d5f230644639437d (MD5) Previous issue date: 2017-06-07 / The key factors when analyzing invested capital returns versus the risks assumed by financial institutions have been widely discussed in corporate finance. The goal of this study is to understand the contribution of economic-financial factors when explaining the risk-adjusted return on capital: RAROC. In this context, this metric, in its starting point, was used on the foundation of capital management in financial institutions under the approaches of risk mitigation versus maximization return. Therefore, this study considers a sample of eleven banks with capital being traded on BM&FBOVESPA and was distributed in three groups: (i) large, (ii) medium and (iii) small size, with the size defined according to the BACEN criteria described in the Financial Stability Report. The analysis of the economic-financial factors are based on the DuPont model, starting from the ROE (Return On Equity), and afterwards, calculating RAROC in financial institutions, considering three factors: i) capital financial leverage, as the ratio between assets allocated to risks and available risk capital; ii) assets profitability, calculated by the ratio between net revenues and risk-weighted assets, and iii) profit margin rate, which measures the operational and tax efficiency based on the ratio of economic profit to net revenues. The period considered in this analysis is from 2010 to 2015 with semiannual data obtained in the Financial Statements and Risk and Capital Management Documents released by financial institutions, which as selected for being the period after the banking crisis of 2008 and 2009. The methodology adopted is empirical-analytic and the type of research that is characterized as quantitative, descriptive and documentary. The results obtained with the use of Pearson (r) statistical correlation techniques and multiple linear regression in the stepwise method (r2 adjusted), as well as the hypothesis tests, indicated the existence of peculiar characteristics to the studied groups. The group of large banks presented the profit margin rate as the one with the highest explanatory capacity of RAROC with a correlation of 0.982 and r2 of 96.3%, thus demonstrating that the efficient management of the structure costs was presented as a differentiating factor in the Risk-adjusted return on capital. Regarding the group of medium-sized banks, the factors of profitability and profit margin rate profitability presented a modest explanatory capacity and quite similar with r2 of 48.4% and 43.1%, respectively. In the group of small banks, the profit margin rate had a high explanatory power with r2 of 76.1%. It should be considered that the market of medium and small banks is more vulnerable to economic crises and presents a higher cost of funding, thus requiring a continuous search for high specialization, differentiation and flexibility in their businesses. The justification for this work is based on the relevance and timeliness of the theme for the academic community and the representativeness of banking activity in the country's economic development / Os fatores determinantes na geração de retornos de capital investido frente aos riscos assumidos nas instituições financeiras têm sido tema amplamente discutido nas finanças corporativas. O objetivo desta pesquisa é compreender a contribuição dos fatores econômico-financeiros na explicação do desempenho do retorno ajustado ao risco do capital: RAROC (Risk-Adjusted Return On Capital). Neste contexto, a utilização desta métrica teve, como ponto de partida, o fundamento da gestão do capital em instituições financeiras sob os enfoques da alocação em riscos versus a maximização retorno. Para tanto, a pesquisa considera a amostra de onze bancos com ações negociadas na BM&FBOVESPA e distribuídos em três grupos: (i) grande, (ii) médio e (iii) pequeno porte, tendo o porte definido conforme critério do BACEN descrito na Relatório de Estabilidade Financeira. A análise dos fatores econômico-financeiros apoia-se nos fundamentos do modelo DuPont, partindo da decomposição do ROE (Return On Equity) para a calcular o RAROC em instituições financeiras, onde se consideram três fatores: i) alavancagem financeira do capital, sendo a razão entre os ativos alocados em riscos e o capital disponível para riscos; ii) rentabilidade dos ativos, apurada pela razão entre as receitas líquidas e os ativos ponderados pelos riscos, e iii) taxa de lucratividade, medindo a eficiência operacional e tributária a partir da razão entre o lucro econômico e as receitas líquidas. O período selecionado foi de 2010 a 2015, com dados semestrais obtidos nas Demonstrações Financeiras e nos Documentos de Gerenciamento de Riscos e Capital divulgados pelas instituições financeiras, sendo considerado como o período posterior à crise bancária de 2008 e 2009. A metodologia adotada é de natureza empírico-analítica e o tipo de pesquisa caracteriza-se como quantitativa, descritiva e documental. Os resultados obtidos com a utilização de técnicas estatísticas de correlação de Pearson (r) e regressão linear múltipla no método stepwise (r2 ajustado), bem como os testes de hipóteses, onde indicaram a existência de características próprias para os grupos estudados. O grupo de bancos de grande porte apresentou o fator de lucratividade como o de maior capacidade de explicação do RAROC com correlação de 0,982 e r2 de 96,3%, demonstrando assim que a gestão eficiente dos custos da estrutura se apresentou como um fator diferenciador na geração do retorno ajustado ao risco do capital. No que diz respeito ao grupo de bancos de médio porte, os fatores lucratividade e rentabilidade apresentaram moderada capacidade de explicação e bastante similares com r2 de 48,4% e 43,1%, respectivamente. No grupo de bancos de pequeno porte, o fator lucratividade apresentou alta capacidade de explicação com r2 de 76,1%. Deve-se considerar que o mercado de bancos de médio e pequeno porte é mais vulnerável às crises econômicas e com maior custo de captação, exigindo assim a busca contínua da alta especialização, diferenciação e flexibilidade nos seus negócios. A justificativa deste trabalho baseia-se na relevância e atualidade do tema para a comunidade acadêmica e pela representatividade da atividade bancária no desenvolvimento econômico do país

Made available in DSpace on 2016-04-25T18:39:45Z (GMT). No. of bitstreams: 1 DissertacaoFabioRSLopes.pdf: 2726993 bytes, checksum: 9117835c9f5531f08b0e8c2caa156cbf (MD5) Previous issue date: 2005-09-26 / nenhum / One of the most common problem faced by the traditional accounting is the delayed in generating information for the decision making in the financial area of the company The accounting in being an important part of the Company s information system must contribute for the wealth maximization of the company through the determination and dissemination of information relating to controllership in order to assist managers do direct the activities of the company This dissertation discuss the difficulties of managers of micro and small companies in relation to working capital in order to maintain its financial health This study is justified by the importance of the subject by considering the participation of these small companies in the Brazilian economy since approximately 98% of existing companies in accordance with the Brazilian Institute of Geography and Statistics IBGE is considered in the category of micro and small companies In this sector of the economy that is very difficult to obtain credit we analyze the purchasing inventory and sales policies related to the necessity of working capital through the development of an actual case in a micro Brazilian company / Um dos problemas mais comuns enfrentados pela contabilidade tradicional é a geração tardia de informações para a tomada de decisões principalmente as informações sobre o equilíbrio financeiro das empresas A contabilidade como parte integrante do sistema de informações empresariais deve contribuir para o processo de maximização da riqueza através da identificação e disseminação de informações e de procedimentos de controladoria que auxiliem o gestor na condução das atividades da empresa tanto em momentos de tranqüilidade quanto em momentos de instabilidade e incerteza Esta dissertação aborda as dificuldades enfrentadas pelos gestores das micro e pequenas empresas para a administração de seu capital de giro e para a manutenção de sua saúde financeira de curto prazo Justifica-se este estudo pela importância do tema para a gestão de curto prazo e pela participação dessas empresas na economia, aproximadamente 98% do total das empresas existentes segundo dados do Instituto Brasileiro de Geografia e Estatística IBGE são consideradas micros e pequenas empresas A administração da necessidade de capital de giro apresenta-se como uma importante ferramenta do processo gestão através da conciliação entre a demanda e oferta de recursos, especialmente para um segmento que carece de fontes de financiamento

Submitted by Elba Lopes (elba.lopes@fecap.br) on 2018-02-24T14:18:42Z No. of bitstreams: 2 Edson Aparecido Cagnin.pdf: 1358457 bytes, checksum: f9cdfae6093d106c7cc15fcdc2964007 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2018-02-24T14:18:42Z (GMT). No. of bitstreams: 2 Edson Aparecido Cagnin.pdf: 1358457 bytes, checksum: f9cdfae6093d106c7cc15fcdc2964007 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2017-08-31 / This research studies how internal and external factors impact the management of working capital. We use a sample of 519 publicly-traded companies listed on the S??o Paulo Stock Exchange, considering the period from 2000 to 2015. We find evidence that the external factors, the SELIC base interest rate, and the BNDES System's credit disbursement, impact the companies' working capital level. Our finding comply with previous studies that analyze the internal factors such as, debt level and free cash flow. We find that higher levels of cash flow increase working capital levels, and that companies' debt level does not influence the working capital management. / Esta pesquisa estuda como fatores internos e externos impactam o gerenciamento do capital de giro. Trabalha com uma amostra de 519 companhias de capital aberto listadas na Bolsa de Valores de S??o Paulo, considerando o per??odo de 2000 a 2015. Encontra evid??ncias de que os fatores externos, taxa b??sica de juros SELIC, e desembolso de cr??dito do Sistema BNDES, interferem no n??vel de capital de giro das companhias. Segue estudos anteriores que analisaram os fatores internos, endividamento e fluxo de caixa livre, constatando que n??veis maiores de fluxo de caixa aumentam os n??veis de capital de giro, e que o endividamento das companhias n??o influencia o gerenciamento do capital de giro.

近年來，隨著臺灣醫療產業的重要性漸增及其所面臨的種種挑戰，個別醫院面臨的生存壓力漸增，醫院組織的策略議題也漸受重視，過去文獻多著重於營利組織的策略管理探討，醫院組織雖非以營利為目的，卻仍須重視成本控管與績效表現，以提供更優質的醫療服務，其中，提升資源運用與配置效率是相當重要的課題。 智慧資本導航分析法(ICN)過去多應用於營利企業，本研究目的在於引進ICN分析技術，以量化指標和圖形呈現輔助，分析醫院對於智慧資本資源運用之管理議題。本研究以某個案醫院為例，研究期間歷時10個月，訪談對象為8位來自醫院各部門的高階經營主管，於專業領域的經歷與年資皆相當豐富，各主管針對醫院資源的相對比重及資源間的轉換進行評估，並提出理想狀況的資源轉換關係，作為未來策略發展的參考依據。 研究結果分別回答三大研究議題，就醫院中各項資源的轉換關係來看，「人力資本」主要貢獻於醫師、醫療人員及聲譽形象，且期望於未來投入更多於組織策略與行銷的能力提升和顧客關係的建立；「組織資本」主要貢獻於行政人員、醫師、醫療人員、資訊管理、創新學習、財務管理和流程管理，以吸引人才、提升人力素質和提升組織管理效率為組織創造價值；「關係資本」主要貢獻於強化組織與外部利害關係人之關係。就各項資源間轉換的對稱性而言，各項資本對「關係資本」的投入普遍大於從「關係資本」所獲得的反饋，代表組織未來可思考提升「關係資本」對其他資本的貢獻。此外，傳統資源對智慧資本的貢獻亦大於從智慧資本所獲得的反饋，部分原因可能來自智慧資本的反饋較難具體衡量，而未來仍應以策略目標作為提升智慧資本運用效率的前提。最後，就個案醫院而言，「人力資本」不僅是最重要的資源，同時也是組織價值創造的來源，其中又以醫師、醫療人員和高階管理為主，代表知識與專業是醫院高績效表現最重要的兩項資源。 / This research aims at adopting the intellectual capital perspective and its analytical approach in the managerial practice of a health-care organization. The concept of intellectual capital has been applied to the practice of for-profit organizations. However, health-care organizations, which were regarded as non-for-profit, have not been paied close attention to their resource management. Based on intellectual capital perspective, this research introduces Intellectual Capital Navigator (ICN) approach to evaluate the efficiency of using resources.. This research is conducted by an in-depth study on a hospital, demonstrating the importance of needed resources and analyzing the resource transformation among human capital, organizational capital, relational capital, physical capital and monetary capital. The conclusion of this research found that human capital contributed more to itself and organizational capital. Moreover, it is expected to contribute more to relational capital in the future. When it comes to the symmetry of transformations, ICN analysis shows that each capital contributed to relational capital more than getting from it, and that traditional capital contributed to intellectual capital more than getting from them. This study also found that human capital is the most important value source in the hospital. Therefore, the hospital should pay more managerial attention to the balance and asymmetric transformation among resources to enhance the effectiveness and efficieny of its resource management. The adoption of ICN analytical approach into health-care organization extends the application of intellectual capital management.

<p><strong>Datum: </strong>2009-06-30</p><p><strong>Författare: </strong>Rönnlund Josefin</p><p><strong>Nivå/utbildning: </strong>Master Thesis, Management</p><p><strong>Handledare: </strong>Owe R. Hedström</p><p><strong>Titel: </strong> How to keep with the War for talent? A comparative study between talent management in Company X and literature suggestions for identification of talent</p><p><strong>Problem: </strong>The need for talent management and a company's assets in form of Human Capital creates the demand of consultant firms and their services. The problem for companies today is to keep their up with the war for talented workers, and the way leadership talent is managed in the company is crucial for gaining competitive advantage. The research problem in my study is to identify how companies can manage talent within their organization successfully and by doing a research within a specific company, compare findings in their different organizational levels.</p><p><strong>Syfte:</strong> To investigate talent management processes in one company known for their success in the area of talent management and compare different views on talent management that might exist in different levels. My paper aims to value their talent management processes, and if there are gaps that could be filled and methods that could be developed.</p><p><strong>Metod: </strong>Qualitative method through six interviews and by doing a comparison between empirical findings and theory</p><p><strong>Resultat/slutsatser:</strong> talent management processes are very well developed in this business line in Company X, and in some areas they are even better than what literature suggests. They need to keep encouraging their personnel to take challenges and rotate. They also need to have a clear understanding of the roles in the organization, the responsibility of top recruitment and development. The areas that are in need of further development are leadership development, learning and training. Even if they have grasped the importance of these factors, they have some difficulties implementing right methods for reaching their targets. The company should encourage their employees to take challenges to be able to discover who can learn the most from them.</p><p><strong>Sökord: </strong>talent management, key personnel, high flyers, top performers, human resource and human capital management, identification of potential, talent development and high performers.</p><p><strong>Omfång, sidor:</strong> 82</p><p><strong>Antal ref/källor:</strong> 43</p>

Datum: 2009-06-30 Författare: Rönnlund Josefin Nivå/utbildning: Master Thesis, Management Handledare: Owe R. Hedström Titel: How to keep with the War for talent? A comparative study between talent management in Company X and literature suggestions for identification of talent Problem: The need for talent management and a company's assets in form of Human Capital creates the demand of consultant firms and their services. The problem for companies today is to keep their up with the war for talented workers, and the way leadership talent is managed in the company is crucial for gaining competitive advantage. The research problem in my study is to identify how companies can manage talent within their organization successfully and by doing a research within a specific company, compare findings in their different organizational levels. Syfte: To investigate talent management processes in one company known for their success in the area of talent management and compare different views on talent management that might exist in different levels. My paper aims to value their talent management processes, and if there are gaps that could be filled and methods that could be developed. Metod: Qualitative method through six interviews and by doing a comparison between empirical findings and theory Resultat/slutsatser: talent management processes are very well developed in this business line in Company X, and in some areas they are even better than what literature suggests. They need to keep encouraging their personnel to take challenges and rotate. They also need to have a clear understanding of the roles in the organization, the responsibility of top recruitment and development. The areas that are in need of further development are leadership development, learning and training. Even if they have grasped the importance of these factors, they have some difficulties implementing right methods for reaching their targets. The company should encourage their employees to take challenges to be able to discover who can learn the most from them. Sökord: talent management, key personnel, high flyers, top performers, human resource and human capital management, identification of potential, talent development and high performers. Omfång, sidor: 82 Antal ref/källor: 43