Background. AHA guidelines have been established to reduce Acute Coronary Syndrome (ACS)-related morbidity, mortality and recurrent events post-discharge. These recommendations emphasize the patient as an engaged member of the health care team in secondary prevention efforts. Patients with high levels of activation are more likely to perform activities that will promote their own health and are more likely to have their health care needs met. Despite evidence and strong expert consensus supporting patients as active collaborators in their own ACS care, the complexity and unexpected realities of self-managing one’s care at home are often underestimated. This study seeks to examine the correlates of patient activation at hospital discharge and then identifies activation trajectories in this same cohort in subsequent months. Lastly, this study examines the association between patient activation and health care utilization in the year subsequent to an ACS event. Methods. This study incorporates three aims: Aim 1, identification of the correlates of low patient activation post-discharge; Aim 2, identification of patient activation trajectories among this same cohort in the months following hospitalization; and Aim 3, examination of the association between patient activation and health utilization, post-discharge. Results. Fifty-nine percent of ACS patients identified as being at the lowest two activation stages at the time of hospital discharge. Perceived stress (pidentified post-discharge: low, stable (T1), high, sharp decline (T2), and sharp improvement (T3). The majority of patients (67%) identified as being in T1. Those patients of older age (OR: 2.22; CI 1.4- 3.5), identifying as Black in race (OR: 2.14: CI 1.1- 4.3), and reporting moderate/high perceived stress (OR: 2.54: CI 1.4- 4.5) had increased odds of being in the low, stable trajectory. The bivariate analysis indicated a significant association (P=0.008) between low patient activation and self-reported hospital readmissions in the months following discharge. In the final model, moderate to severe depression (OR: 1.60; CI 1.1- 2.3) was the strongest predictor of readmissions in the 12 months subsequent to discharge. Conclusions: Patients reported low activation at hospital discharge after an ACS event indicated that these patients were not prepared to take an active role in their own care. Correlates of low activation at discharge include moderate to high perceived stress, depression, and low social support. Furthermore, in the months following hospital discharge, the majority of these patients followed either a low/stable or a sharp decline activation trajectory. Hence, these results suggest that over time patients feel less and less confident to take an active role in self-management. Lastly, we found that patient activation may impact healthcare utilization in the year subsequent to hospital discharge, although patient self-reported depression appears to be the strongest predictor of utilization in the subsequent year. Future research is needed to better understand the relationship(s) among patient activation, depression, and health care utilization.

Approximately 8.3% of the U. S. population has type 2 diabetes. Preventing the onset and improving the management type 2 diabetes are crucial for health care professionals. The purpose of this project was to develop and evaluate a type 2 diabetes prevention and management education program in a primary care setting using group medical appointments (GMAs). The chronic care model provided the framework for the study. The education program consisted of information from the Centers for Disease Control on the management of type 2 diabetes to be delivered by clinic staff using a GMA approach, a timeline for implementing the education program, and evaluation strategies for assessing patient health outcomes. Staff participants included 9 females and 1 male. One week after the presentation, staff responded to open-ended questions addressing the plan for prevention and management of type 2 diabetes. Findings indicated that staff unanimously approved the content of the program, thought the program could realistically be implemented, thought the proposed evaluation methods were appropriate, and thought the program would have a positive influence on patient health outcomes. Prevention and management education programs using a GMA approach may be used to reduce incidence and improve management of type 2 diabetes.

Chronic diseases account for about 80\% of the total health care costs in Sweden, where the current health care system is designed according to the characteristics of acute diseases. Chronic care management is characterized by a long-term perspective and inclusion of multiple health care practitioners during the care process. New and more advanced digital health care solutions have emerged due to technology progress followed by increased use of consumer electronics. It creates opportunities to customize and advance health care services. Existing digital health care offerings include functions designed for acute symptoms, and single digital consultation sessions and treatments plans extending over a shorter period of time. There is a significant shortcoming of existing digital health care services for chronic patients, and research is lacking on how to construct such a service. The research was conducted with the digital health care provider Doktor24. The data for the study was both quantitatively and qualitatively collected through collection of existing statistical data and a patient survey, and interviews with patients and medical care personnel. Identified requirements indicate that asthma patients are not satisfied with the current physical asthma care process, where the process today is time-consuming and not particularly adjusted to benefit asthmatics. Patient preferences were summarized in three major aspects; accessibility and time efficiency, a dynamic customized treatment plan and independent self care. Determined functions were digital visits, digital spirometry, notifications and education and information. Together the functions form the basis for a digital chronic care solution for asthma patients. The thesis contributes to research by presenting a unique exploration on the existing opportunities with a patient-centric digital health care service for asthma patients. / Kroniska sjukdomar motsvarar idag ungefär 80% av totala sjukvårdskostnaderna i Sverige, där det nuvarande sjukvårdssystemet är utformat utifrån akuta sjukdomar. Kronisk vårdhantering karakteriseras av ett långsiktigt perspektiv, samt av flertalet involverade vårdaktörer. Nya och mer avancerade digitala sjukvårdslösningar har uppstått som ett resultat av teknologiska framsteg samt ett ökat användande av digitala hjälpmedel. Det skapar möjligheter att skräddarsy och utveckla sjukvårdstjänster. Existerande digitala erbjudanden inkluderar funktioner och lösningar för akuta symtom och sjukdomar, och enstaka digitala konsultationer samt behandlingsplaner som sträcker sig över en kortare tidsperiod. Det finns idag en tydlig brist i utbudet av digitala sjukvårdstjänster för kroniskt sjuka. Studien utfördes i samarbete med den digitala sjukvårdsaktören Doktor24. Datainsamlingen inkluderade både kvantitativ och kvalitativ data, bestående av existerande statistik och en patientundersökning, samt utförda intervjuer med patienter och vårdpersonal. Identifierade krav indikerar att astmapatienter inte är nöjda med den existerande fysiska sjukvårdsprocessen, då processen idag är tidskrävande och inte speciellt anpassad för astmatiker. Patientpreferenserna sammanfattades i tre aspekter; tillgänglighet och tidseffektivitet, en dynamiskt anpassad behandlingsplan samt utbildning och information. Tillsammans utgör funktionerna grunden för en digital kronisk sjukvårdstjänst för astmatiker. Studien bidrar till forskning genom att presentera en unik undersökning av existerande möjligheter med en patient-centrerad digital sjukvårdstjänst för astmatiker.

En 2011, l’Agence de la santé et des services sociaux de Montréal (ASSSM), en partenariat avec les Centres de santé et services sociaux (CSSS) de la région, a coordonné la mise en œuvre d’un programme de prévention et de prise en charge intégré sur le risque cardiométabolique. Ce programme, s’inspirant du Chronic Care Model et s’adressant aux patients atteints de diabète et d’hypertension artérielle, est d’une durée de deux ans et comporte une séquence de suivis individuels avec l’infirmière et la nutritionniste, de cours de groupe et de séances d’activité physique. L’objectif de ce mémoire est d’évaluer, à l’aide d’un devis quasi-expérimental, l’impact de la variation dans l’implantation de certains aspects du programme dans les six CSSS participant à l’étude sur les résultats de santé des patients. Cinq aspects du programme ont été retenus : les ressources, la conformité au processus clinique prévu dans le programme régional, la maturité du programme, la coordination interne au sein de l’équipe de soins et la coordination externe avec les médecins de 1re ligne. Des analyses de différence de différences, incluant des scores de propension afin de rendre les groupes comparables, ont été effectuées dans le but d’évaluer l’influence de ces aspects sur quatre indicateurs de santé : l’hémoglobine glyquée, l’atteinte de la cible de tension artérielle et l’atteinte de deux cibles d’habitudes de vie concernant la répartition des glucides alimentaires et la pratique d’activité physique. Les résultats indiquent que les indicateurs de santé sélectionnés se sont améliorés chez les patients participant au programme et ce, indépendamment des variations dans son implantation entre les CSSS participant à l’étude. Très peu d’analyses de différence de différences ont en effet relevé un impact significatif des variables d’implantation étudiées sur ces indicateurs. Les résultats suggèrent que les effets bénéfiques d’un tel programme sont davantage tributaires de la prestation des interventions auprès des patients que d’aspects organisationnels liés à son implantation. / In 2011, the Agence de la santé et des services sociaux de Montréal (ASSSM), in partnership with the Health and social service centres (CSSS) of the region, coordinated implementation of an integrated and interdisciplinary program for prevention and management of cardiometabolic risk. The program, based on the Chronic Care Model and designed for patients with diabetes and hypertension, consists of a two-year sequence of individual follow-ups with a nurse and a nutritionist, group classes and physical activity sessions. The objective of this master’s thesis is to assess the impact of variations in implementation of some aspects of the program in the six CSSS participating in this study on patients’ health outcomes. Five aspects of implementation have been selected: resources, conformity to the clinical process proposed in the regional program, maturity of the program, internal coordination within the CSSS team and external coordination with primary care physicians. Analysis of difference in differences, including propensity scores that make the groups comparable, have been calculated to assess the impact of those aspects on four health outcomes: glycated hemoglobin, reaching the blood pressure level target and reaching two targets of lifestyle habits regarding the distribution of dietary carbohydrates and the practice of physical activity. The results show that the program yielded expected effects in regard to patients’ selected health outcomes, regardless of implementation variations among the studied CSSS. Indeed, few analysis revealed a significant impact of the implementation variables on those outcomes. Results suggest that beneficial effects of this program depend more on services provided to patients than on specific organisational aspects of its implementation.

Background: Modern health systems are increasingly faced with the challenge to provide effective, affordable and accessible health care for people with chronic conditions. As evidence on the specific unmet needs and their impact on health outcomes is limited, practical research is needed to tailor chronic care to individual needs of patients with diabetes. Qualitative approaches to describe professional and informal caregiving will support understanding the complexity of chronic care. Results are intended to provide practical recommendations to be used for systematic implementation of sustainable chronic care models. Method: A mixed method study was conducted. A standardised survey (n = 92) of experts in chronic care using mail responses to open-ended questions was conducted to analyse existing chronic care programs focusing on effective, problematic and missing components. An expert workshop (n = 22) of professionals and scientists of a European funded research project MANAGE CARE was used to define a limited number of unmet needs and priorities of elderly patients with type 2 diabetes mellitus and comorbidities. This list was validated and ranked using a multilingual online survey (n = 650). Participants of the online survey included patients, health care professionals and other stakeholders from 56 countries. Results: The survey indicated that current care models need to be improved in terms of financial support, case management and the consideration of social care. The expert workshop identified 150 patient needs which were summarised in 13 needs dimensions. The online survey of these pre-defined dimensions revealed that financial issues, education of both patients and professionals, availability of services as well as health promotion are the most important unmet needs for both patients and professionals. Conclusion: The study uncovered competing demands which are not limited to medical conditions. The findings emphasise that future care models need to focus stronger on individual patient needs and promote their active involvement in co-design and implementation. Future research is needed to develop new chronic care models providing evidence-based and practical implications for the regional care setting.

<p>Diabetes is one of the most significant global healthcare challenges of the 21st century: it is estimated that one in three adults will have diabetes in the United States in the year 2050. As a result, healthcare organizations are integrating systemic changes to address the needs of expanding chronic care patient population, including shifting towards a patient-centered medical home philosophy and introducing new health information technology tools to help share the workload for diabetes care activities. Advanced educational opportunities, collaborative-practice agreements, and a shifting model towards community-based care clinics affords opportunities for pharmacy professionals to participate in a more central role on the diabetes care team.</p><p><br></p> <p> </p> <p>This dissertation work explores the intersection of diabetes care coordination and health information technology (IT), with a specific focus on the potential for pharmacist involvement on the diabetes care team. Studies I and II aimed to define the existing diabetes care team as a system, with identifying the specific roles, information flows, tasks, and temporal and geospatial attributes for providing effective care. Study I used a questionnaire and social network analysis tools to identify the key members of the diabetes care team. The results indicated that these team members were the primary care provider, endocrinologist, nurse, pharmacist, dietitian, and social worker. Study II used semi-structured interviews and team task analysis for thirty (N=30) diabetes care team member participants (N=5 for each category indicated in Study I). The results from Study II led to the creation of a new systems engineering analytical framework, titled Diabetes care Roles Information Flows and Team Coordination (DRIFT). This framework expanded existing chronic care and healthcare systems engineering frameworks through the inclusion of granularity, temporal, and sociotechnical factors in a three-dimensional systems model. Study II also provided confirmatory support for the inclusion of pharmacists for sharing more care coordination activities on diabetes care teams.</p> <p><br></p> <p>The results from studies I and II were synthesized to identify potential engineering health IT solutions to gaps in diabetes care activities. The results synthesis was the foundation of a new health IT system prototype, eVincio, developed by the author for this dissertation work. eVincio is comprised of a patient-facing mobile application and a provider-facing desktop software that worked together to help healthcare professionals visualize patient care activities via the DRIFT analytical framework. Study III was a formative usability assessment of the eVincio prototypes with six (N=6) pharmacist participants. Results revealed that eVincio could be very beneficial for helping healthcare professionals visualize patient care activities and identify gaps in care coordination, particularly for professionals who work as case managers, population health analysts, or have some aspect of quality monitoring in their role. As the eVincio system is still in a prototype stage of development, additional studies need to be conducted to determine system requirements for interoperability, evidence-based guidelines, and fulfilling end-user requirements.</p>

Background: Diabetes mellitus (DM) affects more than 29.1 million Americans. Standardized clinical practice guidelines recommended by regulatory healthcare agencies are the standard of care for diabetic patients and must be adhered to by healthcare professionals providing care. Purpose: The purpose of this quality improvement project was to identify Centers for Medicare and Medicaid Services’, Joint Commission on Accreditation of Healthcare Organization’s, and other professional healthcare organizations’ guidelines for nurses’ knowledge of evidence-based discharge practices; determine level of nurses’ knowledge on evidence-based discharge practice process; develop a quality improvement plan, including development of an evidence-based guideline for diabetic discharge instructions; present guideline to stakeholders; implement the guideline in fall of 2017; and evaluate nursing compliance with the guideline at a for-profit adult care hospital in South Florida. Theoretical Framework: The chronic care model was utilized as the framework. This model has been used for improving practice and preventing many chronic illnesses. Methods: Two quantitative nonparametric descriptive designs were used, the Wilcoxon signed- rank test and a paired t test. An online demographic survey and pre- and posttest surveys were administered to determine nurses’ knowledge of diabetes discharge guideline practices. The Appraisal of Guidelines for Research and Evaluation II (AGREE II) evaluation tool evaluated the guideline, and data were analyzed with Wilcoxon and paired t tests. Results: A statistically significant difference was found in the pre-posttest survey responses for question 5 (p=0.046 Wilcoxon; p=0.041t test), and question 13 (p= 0.022 Wilcoxon; p=0.018 t test), indicating improvement. With the AGREE II tool, the multidisciplinary team evaluated the guideline at 100%, and 76% of Advanced Practice Registered Nurses (APRNs) and Registered Nurses (RNs) demonstrated compliance with guideline use. Conclusion: A standardized diabetic discharge guideline incorporated into the hospital’s discharge process provided APRNs and RNs with tools for educating and providing diabetic patients for increase in quality of life after discharge. The guideline was recommended by the administrative team for continued use throughout the hospital. Implementation of an evidence-based standardized diabetic discharge guideline to promote nurses’ adherence results in effective nursing practices and an informed patient population.

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No description available.

Contexte : Les médecins spécialistes peuvent participer aux soins ambulatoires des personnes atteintes de maladies chroniques (MCs) et comorbidité comme co-gestionnaire ou consultant selon qu’ils sont responsables ou non du suivi du patient. Il y a un manque d’évidences sur les déterminants et l’impact du type d’implication du médecin spécialiste, ainsi que sur la façon optimale de mesurer la comorbidité pour recueillir ces évidences. Objectifs : 1) déterminer chez les patients atteints de MCs les facteurs associés à la cogestion en spécialité, dont les caractéristiques des organisations de première ligne et la comorbidité; 2) évaluer si le type d’implication du spécialiste influence le recours à l’urgence; 3) identifier et critiquer les méthodes de sélection d’un indice de comorbidité pour la recherche sur l’implication des spécialistes dans le suivi des patients. Méthodologie : 709 adultes (65 +/- 11 ans) atteints de diabète, d’arthrite, de maladie pulmonaire obstructive chronique ou d’insuffisance cardiaque furent recrutés dans 33 cliniques de première ligne. Des enquêtes standardisées ont permis de mesurer les caractéristiques des patients (sociodémographiques, comorbidité et qualité de vie) et des cliniques (modèle, ressources). L’utilisation des services de spécialistes et de l’urgence fut mesurée avec une base de données médico-administratives. Des régressions logistiques multivariées furent utilisées pour modéliser les variables associées à la cogestion et comparer le recours à l’urgence selon le type d’implication du spécialiste. Une revue systématique des études sur l’utilisation des services de spécialistes, ainsi que des revues sur les indices de comorbidité fut réalisée pour identifier les méthodes de sélection d’un indice de comorbidité utilisées et recommandées. Résultats : Le tiers des sujets a utilisé les services de spécialistes, dont 62% pour de la cogestion. La cogestion était associée avec une augmentation de la gravité de la maladie, du niveau d’éducation et du revenu. La cogestion diminuait avec l’âge et la réception de soins dans les cliniques avec infirmière ayant un rôle innovateur. Le recours à l’urgence n’était pas influencé par l’implication du spécialiste, en tant que co-gestionnaire (OR ajusté = 1.06, 95%CI = 0.61-1.85) ou consultant (OR ajusté = 0.97, 95%CI = 0.63-1.50). Le nombre de comorbidités n’était pas associé avec la cogestion, ni l’impact du spécialiste sur le recours à l’urgence. Les revues systématiques ont révélé qu’il n’y avait pas standardisation des procédures recommandées pour sélectionner un indice de comorbidité, mais que 10 critères concernant principalement la justesse et l’applicabilité des instruments de mesure pouvaient être utilisés. Les études sur l’utilisation des services de spécialistes utilisent majoritairement l’indice de Charlson, mais n’en expliquent pas les raisons. Conclusion : L’implication du spécialiste dans le suivi des patients atteints de MCs et de comorbidité pourrait se faire essentiellement à titre de consultant plutôt que de co-gestionnaire. Les organisations avec infirmières ayant un rôle innovateur pourraient réduire le besoin pour la cogestion en spécialité. Une méthode structurée, basée sur des critères standardisés devrait être utilisée pour sélectionner l’indice de comorbidité le plus approprié en recherche sur les services de spécialistes. Les indices incluant la gravité des comorbidités seraient les plus pertinents à utiliser. / Background: Medical specialist physicians can be involved either as comanagers (responsible for follow-up of patients) or consultants (provide advice/specialized interventions) in the care of patients with chronic diseases (CDs) managed in a primary health care (PHC) setting. Evidences concerning determinants and impact of type of specialist involvement are currently lacking, in particular the influence of comorbidity and how best to measure this factor. Objectives: The objectives were 1) to determine clinical, patient and PHC organizational characteristics associated with type of specialist involvement in patients with CDs; 2) to assess whether type of specialist involvement is associated with emergency department (ED) use and; 3) to identify methods for selecting a comorbidity index for specialist services research. Methods: 709 adults (65 +/- 11 years) with diabetes, heart failure, arthritis, or chronic obstructive pulmonary disease were recruited in 33 PHC practices. Standardized surveys were used to measure patient (gender, age, education, income, comorbidity, quality of life) and practice characteristics (model, remuneration mode, resources, role of nurse). Information on specialist services and ED use was procured from the Quebec physician claims database. We used multivariate logistic regression to 1) model variables associated with being comanaged and 2) compare ED use among persons with different types of specialist involvement. We conducted two systematic reviews: 1) review articles on comorbidity indices to identify proposed selection procedures and 2) studies on specialist services utilization to identify selection processes actually used. Results: One third of our sample saw a specialist; the majority (62%) was as a comanager. Comanagement was associated with higher disease severity, younger age, higher education level and income and primary care management in practices without a nurse in advanced practice role. There was no difference in rates of ED use over one year between patients with or without specialist involvement, either as a comanager (adjusted OR = 1.06, 95%CI = 0.61-1.85) or as a consultant (adjusted OR = 0.97, 95%CI = 0.63-1.50). Quantity of comorbidity was not associated with either comanagement or impact of specialist involvement on ED use. Our systematic review revealed no standardized selection process of a comorbidity index. However, 10 distinct criteria related to accuracy and applicability of a measurement scale or validity of reported studies were compiled. Studies on specialist services utilization mostly used the Charlson comorbidity index, but none justified their choice. Conclusion: Specialist support in the management of patients with CDs and comorbidity should be provided on a consultant basis. The PHC practice model with a nurse in an advanced practice role may reduce the need for specialist comanagement. When adjusting for comorbidity, researchers should use a structured process to select the appropriate index based on standard criteria such as validity and applicability. Indices considering severity of comorbidities may be more useful than sole disease count in specialist services research.