The thesis analyses the concept ‘fairness’ in consumer contracts regulated by the Consumer Protection Act 68 of 2008, mainly from the perspective of a freedom and fairness orientation. It discusses the evolution of ‘fairness’ as background to a more detailed discussion of the classification of fairness into substantive and procedural fairness. The thesis examines dimensions of fairness, factors which play a role in the determination of fairness, and fairness- oriented approaches in an attempt to formulate a framework for fairness in consumer contracts. The main aspects that should be taken into account to justify a finding of fairness, or to determine whether a contract is fair, are identified. This analysis addresses, too, the extent to which the fairness provisions of the Consumer Protection Act are appropriate (with reference to the law of South Africa, Europe, and England). / Mercantile Law / LL.D.

This dissertation considers the possible impact certain requirements of the National Credit Act 34 of 2005 (hereafter NCA) has on reckless credit lending by credit providers. The dissertation will identify problem areas created by the provisions of the NCA and the impact thereof on security or partial performances linked to the credit agreement. “Reckless credit lending” used to be a new terminology introduced in the credit market to increase consumer spending, but it is currently a well-known practice in the credit industry. The NCA aims at protecting consumers, especially against present everincreasing reckless-credit practices. However, certain provisions relating to reckless credit are mostly ambiguous and vague. The NCA is silent on the development and implementation of guidelines and policies relating to the prevention of reckless credit and the consequences of such an order on security and/or performances (whether there was partial or full performance). This study will discuss the prevention and consequence of reckless credit by referring to the NCA, articles written by various authors, as well as court decisions where related concerns were addresses by the judges concerned with this issue. Although the provisions stipulated in the amended NCA improve the position of the consumer in the credit market, the legislature should have drafted certain applicable provisions with more care and detail. A more detailed draft could circumvent vagueness in particular areas of concern. / Private Law / LL. M.

In South Africa compliance with competition law has become a major concern for firms that achieve and maintain certain levels of success and growth in the market, as their actions are often a source of complaints and litigation by rivals and competition authorities. With substantial financial penalties often levied against them for a variety of conduct deemed to constitute an abuse of their market position, dominant firms must constantly be aware of the likely impact of their business strategies and actions on both rivals and consumers. What were once thought to be normal and economically sound business practices and decisions, such as cutting prices to attract customers, have now acquired new meanings, with devastating consequences for dominant firms. So, are dominant firms under attack from competition law? In this study I aim to determine this. I track the historical development of competition law in three jurisdictions: South Africa, America, and the EU, with the aim of identifying traces, if any, of hostility towards dominant firms in the origins of competition law. I further investigate whether the formulation and enforcement of certain aspects of existing abuse of dominance provisions manifest as hostility towards dominant firms. While acknowledging the important role that competition law enforcement plays in promoting competition and enhancing consumer welfare, I conclude that significant unjustified economic and legal prejudice is suffered by dominant firms as a result of the way in which certain abuse of dominance provisions have been formulated and applied. I also offer appropriate recommendations. / Mercantile Law / LL. D.

Made available in DSpace on 2016-04-26T20:26:13Z (GMT). No. of bitstreams: 1 Jose Adriano de Souza Cardoso Filho.pdf: 370370 bytes, checksum: ac287bc050be77b4f35c89f2278f5fb4 (MD5) Previous issue date: 2007-12-05 / The theme of this dissertation is Brazilian Consumer-Protection Law and sports events since the institution of the Sports Fans Statute . Initially, the importance of sports events is considered from an historical perspective, in order to subsequently situate Sports within Brazilian Constitutional Law. In the following section, Brazilian sports scenery prior to the Sports Fans Statute is described. We examine, in particular, incidents in which consumers suffered injuries or damage, during sports events. Such facts were indication of the prevailing climate of negligence to principles relating to security and quality of the product offered to the consumer, during the period just before the establishment of the Sports Fans Statute (Law nº 10.671 on May 15th, 2003). This description introduces a general analysis of this particular legal peace, the Sports Fans Statute and its complementary character in relation to the Consumer Protection Code. Subsequently, incidents taking place at events unrelated to sports but held in sporting facilities are examined, together with the consequent application of the Consumer Protection Code. We also evaluate the necessity to bestow due importance to secondary disciplines, among which the Sports Fans Statute, in the face of Consumer Protection Code. To conclude, our final considerations are presented, summarizing arguments in favor of the compatibility between the Consumer Protection Code and the Sports Fans Statute / Trata-se de dissertação de mestrado cujo tema é O Código de Defesa do Consumidor e os eventos esportivos após o advento do Estatuto do Torcedor. Inicialmente, fizemos uma abordagem histórica acerca da importância dos eventos esportivos para, a seguir, situar o desporto no campo constitucional brasileiro. Segue abordagem histórica em que se relatou a ocorrência de fatos lesivos aos consumidores em arenas esportivas. Tais fatos denotam a desatenção a preceitos atinentes à segurança e a qualidade do produto oferecido ao consumidor, antes do advento do Estatuto do Torcedor (Lei nº 10.671 de 15 de maio de 2003). Na seqüência à referida narrativa, fizemos uma análise geral do Estatuto do Torcedor e de seu caráter complementar ao Código de Defesa do Consumidor. Posteriormente, analisamos a ocorrência de eventos não esportivos realizados em praça desportiva e a conseqüente aplicação do Código de Defesa do Consumidor. Avaliamos ainda a necessidade de conferir a devida importância às disciplinas secundárias, entre elas, o Estatuto do Torcedor, diante do Código de Defesa do Consumidor. Por fim, desenvolvemos em nossas considerações finais a correlata conclusão acerca da compatibilidade existente entre o Código de Defesa do Consumidor e o Estatuto do Torcedor

The thesis examines the enforcement of consumer rights in South Africa, and is set against the backdrop of the underlying principles and theories on the enforcement of consumer protection law. It then analyses the various forms of consumer protection law enforcement mechanisms that were in place prior to the implementation of the Consumer Protection Act 68 of 2008, and sets out why there was a need for the enactment of the Consumer Protection Act. The thesis then critically discusses the consumer protection law enforcement mechanisms introduced and/or catered for by the Consumer Protection Act. The in-depth comparative analysis against the consumer protection law enforcement dispensations in both India and the United Kingdom culminates in a critical analysis of the successes and shortcomings of consumer protection law enforcement regime in present-day South Africa; as well as recommendations (in the form of legislative amendments and practical solutions) on how the South African consumer protection enforcement framework can be improved in order to facilitate the realisation of consumer rights. / Mercantile Law / LL. D.

In Peru, the right to choose freely among products and services has not been developed in extent, right contained in the Code of Protection and Defense of the Consumer. In that order of ideas, this right is not alleged in courts to be enforced due its content is not well known. Therefore, our research has the purpose of analyzing common situations, where the right to choose freely among products and services is discussed with the objective to limiting its scope clear and evenly, which would greatly contribute to its compliance. / En el Perú, no se han desarrollado en extenso los alcances del derecho a elegir, libremente, entre productos y servicios, consagrado, actualmente, en el artículo 1º, inciso 1, literal f ) del Código de Protección y Defensa del Consumidor. En ese sentido, podemos manifestar que este derecho no se hace respetar a plenitud por parte de los consumidores, en la medida que su real contenido no es conocido. Por ende, en este breve artículo queremos pasar revista a aquellas situaciones de la vida cotidiana, en las cuales el respeto al derecho a elegir está en discusión, con el fin de que aplicando, básicamente, el método deductivo se clarifiquen los alcances del mismo, y situaciones que hoy no son pasibles de cumplimiento por parte de los proveedores, lo sean.

Orientador: Jorge David Barrientos-Parra / Banca: Rui Décio Martins / Banca: Jorge Luis Mialhe / Resumo: O presente trabalho buscará trazer uma profunda reflexão sobre o avanço técnico na sociedade moderna do instituto denominado estabelecimento virtual, assim como seus reflexos nas mais variadas searas. Buscar-se-á compreender este fenômeno através do estudo da técnica, tudo com base nas obras do pensador Jacques Ellul, que trilhou sobre as mais diversas áreas do conhecimento no século passado, com extremo brilhantismo, podendo, além disso, ser considerado um visionário. Mostrar-se-ão os problemas que o avanço tecnológico vem trazendo, os quais complicam o ser humano em sua vida particular, criando neuroses, fruto da adaptação deste ao mundo moderno. Para tanto e de forma mais analítica estudar-se-ão as características da técnica moderna, as quais permitem entender como se dá o desenvolvimento da técnica. Buscar-se-á compreender também o que vem a ser a informação, a principal técnica da atualidade, e as diferentes concepções sobre a sociedade contemporânea. Além disso, analisar-se-á a influência da imagem na sociedade técnica e sua predominância em relação à palavra. Necessária também se mostrou a análise do que vem a ser o comércio eletrônico, o novo modelo de realizações negociais, que se apresenta em franco crescimento. Assim, o estabelecimento virtual surge dentro deste contexto, não permitindo a criação de obstáculos, se encontrando atualmente em todo o mundo, sem enxergar as diferenças culturais e as menosprezando, trazendo uma uniformidade ao mundo, tanto pela forma de comercializar, como pelos produtos que expõe. Mas não são todas as pessoas do globo que tem acesso a este, sendo este outro grande problema apresentado pelo estabelecimento virtual: a exclusão digital. Por conseguinte, demonstrar-se-á... (Resumo completo, clicar acesso eletrônico abaixo) / Abstract: The present study will try to create a profound reflexion about the technical advance in the modern society of the institute known as virtual establishment, and also its reflexes in a variety of associations. One of the objectives, is to understand this phenomenon thought the study of the technique, all based on the publications of the philosopher Jacques Ellul, who disserted about the various parts of knowledge in the last century with extreme brilliance,making him a true visionary. The problems brought by technological advances will be shown, these can complicated one's private life, generating neurosis, a product of its adaptation to the modern world. To do so in an analytical form, the characteristics of the modern technique will be studied, permitting tounderstand the development of the technique. The meaning of information, the principal technique used in the actuality, and its different conceptions in contemporaneous society will be explained, and also, the influence of image in the technical society and its predominance in relation with words will be analyzed. The analyses of what is electronic marketing, a new model of business transactions that is in fast growth should also be done. The virtual market appears inside this context, without obstacles, spreading to the entire globe, with no eyes for cultural differences, bringing uniformity to the world, not just in the way to shop but also on the products available. But not everyone has access to it, being this a big problem presented by the virtual establishment: the digital exclusion. In this work, there will be shown the necessity of development of ways to advance in the virtual technique, ways that show be the result of a critical and reflexive posture of the man, which is rarely seen now a days. This work will be based on comparison of the traditional establishment... (Complete abstract click electronic access below) / Mestre

Made available in DSpace on 2014-06-11T19:29:45Z (GMT). No. of bitstreams: 0 Previous issue date: 2011-09-23Bitstream added on 2014-06-13T18:39:47Z : No. of bitstreams: 1 balanjunior_o_me_fran.pdf: 1517696 bytes, checksum: ab435b5e58869752ea0cd89ca36317b8 (MD5) / O presente trabalho buscará trazer uma profunda reflexão sobre o avanço técnico na sociedade moderna do instituto denominado estabelecimento virtual, assim como seus reflexos nas mais variadas searas. Buscar-se-á compreender este fenômeno através do estudo da técnica, tudo com base nas obras do pensador Jacques Ellul, que trilhou sobre as mais diversas áreas do conhecimento no século passado, com extremo brilhantismo, podendo, além disso, ser considerado um visionário. Mostrar-se-ão os problemas que o avanço tecnológico vem trazendo, os quais complicam o ser humano em sua vida particular, criando neuroses, fruto da adaptação deste ao mundo moderno. Para tanto e de forma mais analítica estudar-se-ão as características da técnica moderna, as quais permitem entender como se dá o desenvolvimento da técnica. Buscar-se-á compreender também o que vem a ser a informação, a principal técnica da atualidade, e as diferentes concepções sobre a sociedade contemporânea. Além disso, analisar-se-á a influência da imagem na sociedade técnica e sua predominância em relação à palavra. Necessária também se mostrou a análise do que vem a ser o comércio eletrônico, o novo modelo de realizações negociais, que se apresenta em franco crescimento. Assim, o estabelecimento virtual surge dentro deste contexto, não permitindo a criação de obstáculos, se encontrando atualmente em todo o mundo, sem enxergar as diferenças culturais e as menosprezando, trazendo uma uniformidade ao mundo, tanto pela forma de comercializar, como pelos produtos que expõe. Mas não são todas as pessoas do globo que tem acesso a este, sendo este outro grande problema apresentado pelo estabelecimento virtual: a exclusão digital. Por conseguinte, demonstrar-se-á... / The present study will try to create a profound reflexion about the technical advance in the modern society of the institute known as virtual establishment, and also its reflexes in a variety of associations. One of the objectives, is to understand this phenomenon thought the study of the technique, all based on the publications of the philosopher Jacques Ellul, who disserted about the various parts of knowledge in the last century with extreme brilliance,making him a true visionary. The problems brought by technological advances will be shown, these can complicated one´s private life, generating neurosis, a product of its adaptation to the modern world. To do so in an analytical form, the characteristics of the modern technique will be studied, permitting tounderstand the development of the technique. The meaning of information, the principal technique used in the actuality, and its different conceptions in contemporaneous society will be explained, and also, the influence of image in the technical society and its predominance in relation with words will be analyzed. The analyses of what is electronic marketing, a new model of business transactions that is in fast growth should also be done. The virtual market appears inside this context, without obstacles, spreading to the entire globe, with no eyes for cultural differences, bringing uniformity to the world, not just in the way to shop but also on the products available. But not everyone has access to it, being this a big problem presented by the virtual establishment: the digital exclusion. In this work, there will be shown the necessity of development of ways to advance in the virtual technique, ways that show be the result of a critical and reflexive posture of the man, which is rarely seen now a days. This work will be based on comparison of the traditional establishment... (Complete abstract click electronic access below)

El presente expediente versa en torno a la importancia que tiene la emisión de información oportuna de los ingredientes de aquellos productos que circulan en el mercado local, ya sean productos como galletas, cervezas o gaseosas por citar algunos ejemplos, es importante emitir información que detalle qué contienen estos productos, obligación que le corresponde a las empresas que distribuyen tales insumos, todo ello con la finalidad de informar debidamente a los consumidores respecto a qué producto están consumiendo. Ante tal afirmación, cabe preguntarse si es necesario mencionar de manera genérica estos ingredientes o si es indispensable llegar a la especificidad de estos contenidos. Es así como, se presenta a lo largo del trabajo en cuestión una problemática de este tipo, así, centrándonos ya en su desarrollo se tiene a la Asociación Peruana de Consumidores – ASPEC, la cual denuncia a Embotelladora Rivera S.A. por presuntamente omitir información relevante respecto a las características del producto que la mencionada empresa comercializa, esto es: La Gaseosa Triple Kola, considerando particularmente sus tipos de acidulantes, preservantes y colorantes, teniendo en cuenta respecto a este último, su nivel de Tartrazina. De esta manera, se evocan aspectos legales que refieren a la información, salud y seguridad de los usuarios, desarrollando argumentos que sostienen una eventual infracción a la Ley de Protección al Consumidor, en cuanto a la vulneración del derecho de información de los consumidores, así como de las medidas correctivas que se puedan determinar, teniendo en cuenta la gradualidad de la sanción impuesta eventualmente y el deber de diligencia que pueda llegar a tener el consumidor en el mercado. / Trabajo de suficiencia profesional

MCOM / Department of Economics