Global ETD Search

31	Room for More of Us? : Important Design Features for Informed Decision-Making in BIM-enabled Facility Management Koort, Hannes January 2021 (has links) Building Information Modeling (BIM) is becoming imperative across building disciplines to improve communication and workflow from the first blueprint. Maintenance and facility management is however lagging behind in adoption and research of BIM. Utilizing research-through-design, this study explores BIM-enabled facility management and the critical practice of decision-making at the Celsius building in Uppsala. Contextual design and inquiry were applied to identify and suggest important design features that support decisions related to the task of establishing maximum room occupation. Results show that facility managers can make use of fuzzy multicriteria decision-making and expert heuristics to independently reach conclusions. Important design features were found to heavily rely on the existing building models, where context-view filtered to room capacity data in the existing BIM-system effectively supported the users’ assessment of data. The filtered, aggregated information presented in a simplified mobile format was insufficient for decision-making, suggesting that the building model was more important than initially perceived. expert heuristics contextual design contextual inquiry user-centered design research-through-design fuzzy multicriteria decision-making Human Computer Interaction Civil Engineering Samhällsbyggnadsteknik
32	Transparent ML Systems for the Process Industry : How can a recommendation system perceived as transparent be designed for experts in the process industry? Fikret, Eliz January 2023 (has links) Process monitoring is a field that can greatly benefit from the adoption of machine learning solutions like recommendation systems. However, for domain experts to embrace these technologies within their work processes, clear explanations are crucial. Therefore, it is important to adopt user-centred methods for designing more transparent recommendation systems. This study explores this topic through a case study in the pulp and paper industry. By employing a user-centred and design-first adaptation of the question-driven design process, this study aims to uncover the explanation needs and requirements of industry experts, as well as formulate design visions and recommendations for transparent recommendation systems. The results of the study reveal five common explanation types that are valuable for domain experts while also highlighting limitations in previous studies on explanation types. Additionally, nine requirements are identified and utilised in the creation of a prototype, which domain experts evaluate. The evaluation process leads to the development of several design recommendations that can assist HCI researchers and designers in creating effective, transparent recommendation systems. Overall, this research contributes to the field of HCI by enhancing the understanding of transparent recommendation systems from a user-centred perspective. explainable AI process industry explanation types trustworthy AI feedback user-centred design contextual design field study research through design human-computer interaction machine learning transparent AI question-driven design process Human Computer Interaction
33	User research and opportunities for innovation : Exploring methods and tools Purwanto, Alex January 2016 (has links) First-class software engineering is no longer enough for an information system product to gain success on a market. Developing successful information system products has become a challenging practice that requires an understanding of those who are going to use the products. As product innovation has become the lifeblood of companies competing in the fast- paced IT industry, the end users have ultimately become those who determine the success of these type of products. User research is conducted to gather insights of users’ contexts, behaviors and feelings when using products. It can be practiced to explore how to create products and features that end users will find useful. This thesis examines how methods and tools used in user research can expose opportunities for innovation. The study was conducted by a literature study and a case study, where user research methods were put to practice to discover opportunities for creating a concept for a new product. Emphasis was also put on studying how to provide utility when developing a new product. The case study was performed over a four month period at an e- commerce company called Swiss Clinic in Stockholm, Sweden. The study shows that opportunities for innovation in user research occur in the interplay between business, user research discoveries and iterative design and that effective communication and artifacts play essential parts for innovating successfully. User Research User Experience UX Innovation Usability Utility Expected Utility User-Centered Design Contextual Design Product Development Technological innovation Digital Innovation Usability Testing Iterative Design Prototyping Användarundersökningar Användarupplevelse Innovation Digital innovation Teknisk innovation Användarcentrerad design UX Kontextuell design Produktutveckling Iterativ design Human Computer Interaction

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