Correctional services are viewed as a high-risk profession, given the exposure to violence and other stressors that characterises the work. These factors contribute to occupational stress and the possible development of Post-traumatic Stress Disorder (PTSD) among correctional officers. There is an abundance of intemational literature on the development of PTSD in various populations, but almost no literature that examines the prevalence of PTSD amongst correctional officers in other countries as well as in South Africa. This study is aimed at exploring occupational stress, PTSD and coping strategies in South African correctional officers, using demographic data, the Impact of Events Scale-Revised, the Occupational Stress Indicator and the Coping Resources Inventory. Results, as measured by the Impact of Event Scale-Revised (IES-R), revealed that correctional officers who worked directly with prisoners, and were therefore exposed to violence, experienced PTSD symptoms. Coping style findings (Coping Resources Inventory) showed that unmarried officers tended to use avoidance coping strategies to deal with occupational stress, whereas married officers tended to use approach coping strategies. It seems that marriage is a protective factor or buffer against stress. Surprisingly, results of the Occupational Stress Inventory did not reveal high levels of stress overall amongst correctional officers. Higher occupational stress was found amongst officers who had been in the correctional services for more than six years. The implications of the above findings indicate that correctional officers, who suffer from PTSD and occupational stress, must be identified and treated. The study further hopes that the findings and associated recommendations made can inform prevention and intervention programmes in the correctional services. Prevention and intervention programmes should impact at the level of the individual and the organisation through programmes such as stress management, stress inoculation and critical incident stress debriefing as well as, structural administrative and environmental change programmes within the correctional services. / Thesis (M.A.)-University of Natal, Pietermaritzburg, 2001.

Crime in the developing South African context presents a major sociopolitical challenge that goes beyond offender rehabilitation. Correctional services based rehabilitation programmes however represent an important component of a multi-dimensional strategy for impacting on crime and recidivism. Reports of the Correctional Service Department highlight the lack of resources and specialised personnel needed for rehabilitation programme delivery. The rehabilitation needs of the growing offender population are not being met and the need for personnel to facilitate the process is critical. The aim of this study was to explore the attitudes and perceptions of correctional officers towards their role in contributing to the offender rehabilitation process. The aims and objectives were to assess the self reported abilities, potential and willingness of these correctional officers towards contributing to the offender rehabilitation process. In part, this study hopes that the Department of Correctional Services might take note of the attitude and perceptions of these correctional officers concerning their role in rehabilitating offenders in order to construct an appropriate role for them in the rehabilitation process. The sample consisted of 117 correctional officers, 81 males and 36 females, of different age, sex, race, ranks, level of education and length of service. A questionnaire was designed, made up of rating scales to measure knowledge of rehabilitation models and services, attitudes and perceptions towards contributing to offender rehabilitation process and perceptions of personal and prison environment conditions. Even though the results show that correctional officers have a limited understanding and knowledge of the principles of the Programme-Developed Model of offender rehabilitation, they perceived offender rehabilitation within the framework of this model as a growth and development programme that will benefit offenders to cope with their life stresses. It is difficult however to tease out whether they have changed from a conceptually punitive to a rehabilitative way of conceptualising, relating to and treating the offenders. More research in this topic might clarify the attitude and perception of correctional officers towards offender rehabilitation because this will in part lay the basis for the success of the rehabilitation process. Better-educated correctional officers perceive themselves as motivated, skillful and willing to be trained further in order to partake in offender rehabilitation processes. Correctional officers perceived social work and education and training rehabilitation services as more useful and would like to do further training in these services in order to contribute towards facilitating offender rehabilitation programmes. Important differences in respect of gender, level of education and length of service were found which qualify this general finding. Stress, burnout and environmental conditions were found to impact negatively on correctional service officers' willingness and capacity to contribute to the rehabilitation process. Female correctional officers appear to experience prison conditions more negatively compared to males. These findings are discussed in terms of developing recommendations for the effective and rational use of correctional service officers as skilled members of a rehabilitation orientated team of professionals. / Thesis (M.A.)- University of Natal, Pietermaritzburg, 2001.

A report on a study project presented to the Department of Social Work School of Human and Community Development Faculty of Humanities in partial fulfillment of the requirements for the degree Masters of Art in Occupational Social Work, October 2017 / Correctional officers face many stressors in their workplace settings such as guarding violent prisoners and ensuring the safety of everyone in the prison setting. The stressors they face may lead to occupational stress for some. The study aimed to understand the coping strategies used by correctional officers when dealing with occupational stress. To investigate the research aim, a qualitative approach and case study design were utilised. Convenience sampling was used to select 25 correctional officers employed at Leeuwkop prison, Medium B and Maximum facility. Semistructured interviews schedules were used where one-on-one interviews were conducted to collect data. Thematic analysis was used to analyse data gathered. The study revealed that correctional officers face many stressors in their work environment such as leadership style, prison violence, uneven ratio between inmates and correctional officers as well as shift work. These stressors have different impact on their professional and personal lives such as; aggression towards their family, psychological effects, society high expectations which prevent them from living their own lives and also some felt that their work isolates them from their families. To cope with occupational stress, the study revealed that correctional officers engage in sporting activities within the prison such as soccer, others make use of employee assistance programmes and some resort to less conventional ways of coping such as absenteeism and alcohol use. Recommendations were provided to curb the challenges experienced by correctional officers which included; the need for more advertisement of employee assistance programmes, hiring more correctional officers to even out the ratio between correctional officers and inmate, the need for more occupational social workers services within the prison and lastly the need for more South African research on correctional officers coping strategies. / XL2018

A dissertation submitted in partial fulfiIIment of the requirements for the degree of Master of Arts (Clinical Psychology) in the Department of Psychology, University o f Zululand, 2005. / Correctional officers in correctional institutions play a significant role in creating and maintaining the environment within the prison. As a result many issues related to correctional officers have been examined, for instance researchers found that correctional officers experience excessive stress that leads to physical illness, cost money, family problems or inability to perform duties appropriately (Finn, 2000). Most studies examining causes and negative consequences of correctional officers stress were conducted in Western countries, few studies have examined stress and stress related problems among correctional officers in other countries. Thus the present study examined the sources and the extent of stress among correctional officers in South Africa and the effect of these on job satisfaction.

This report is the result of a literature study and questionnaire which gave insight on the role of officials in the rehabilitation process. Correctional Services has adopted a new approach, where offenders need to change their negative behaviour and be rehabilitated. Corrections have a societal responsibility towards the community to guide the offender on his rehabilitation path. This study was conducted to give a better understanding of rehabilitation to offenders The purpose of this research is to determine if the Department of Correctional Services delivers on its legal and social responsibility towards the rehabilitation of offenders. In this study the researcher gathered information on the department policies, training of officials, the programmes currently available in Correctional Services, and also the involvement of the community in this process. Corrections cannot work alone, and needs the help of the community and leaders in the community to assist it in this process. Correctional Services faces many challenges in order to succeed in the rehabilitation of offenders. Currently there is a shortage of officials in the Department of Correctional Services, and the Department cannot, therefore, fully succeed in its rehabilitative role. Another aspect is that rehabilitation programmes are voluntary, and offenders can decide if they want to become involved or not.

M.Cur. / Please refer to full record to view abstract

Summaries in English and Afrikaans / This research project was undertaken to establish what influence the lack of discipline amongst prisoners and members of Correctional Services has on the rehabilitation of offenders. A complete literature study was done to investigate the current lack of discipline amongst prisoners and members. Discipline is also brought into relationship with community based sentences such as Correctional Supervision as well as the involvement of the community in the release of prisoners. Positive rehabilitation can lead to crime prevention but the Department of Correctional Services and the community will have to take hands to reach this common goal. This subject needs further research in order to make recommendations to promote rehabilitation of off enders and to uplift the standard of discipline within the Department of Correctional Services. / Hierdie ondersoek is onderneem om die invloed van gevangenes en personeeldissipline binne die Departement Korrektiewe Dienste in verband te bring met die invloed wat dit het op die rehabilitasie van oortreders. 'n Volledige literatuurstudie is gedoen om die huidige tendens van swak dissipline onder gevangenes sowel as lede te ondersoek. Die dissipline word ook in verband gebring met gemeenskapgebaseerde vonnisse soos byvoorbeeld Korrektiewe toesig sowel as die betrokkenheid van die gemeenskap by die vrylating van oortreders. Positiewe rehabilitasie kan lei tot misdaadvoorkoming, maar dan sal die Departement Korrektiewe Dienste en die gemeenskap moet hande vat om hierdie gemeenskaplike doel te bereik. Verdere navorsing in die verband word beoog om sodoende werkbare aanbevelings te kan doen ten opsigte van beter dissipline onder gevangenes en personeel van die Departement Korrektiewe Dienste. / Penology / M.A. (Penology)

Thesis (MPhil)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: The South African prevalence is estimated at just over 17.1%, but efforts to reduce the number of HIV and AIDS deaths have dramatically changed. What is disturbing is that HIV prevalence rate in South African correctional facilities is higher than in general population. At 44%, HIV prevalence rate in South African correctional facilities are more than double of the just over 17.1% HIV prevalence rate in general population at the end of 2012 (UNAIDS, 2013). South African department of correctional services should regard these as a serious challenge given the increased number of sexual assaults and rape in correctional facilities as the Minister of correctional services Sbu Ndebele recently stated in Prison Brief. These could be worsening if the DCS does not come up with proactive strategies to reduce this prevalence in our Correctional facilities. These come back to the very same correctional officers who are not even aware of this state of HIV prevalence in their correctional facilities. This is because the findings of this study illustrate that majority of the correctional officers stationed in Johannesburg management area have limited knowledge about HIV and AIDS general information and they do not trust their management and their employee assistant staff when it comes to HIV and AIDS and this deny them necessary support and care from their employer. As the global HIV and AIDS epidemic enters its fourth decade, we are confronted by new challenges. In recent years, research related to HIV and AIDS has abounded as scholars continue to seek insight into the reciprocal influence of the pandemic on the one hand and various social systems on the other (Ebersohn, 2008). The purpose of this study was to explore the knowledge, attitudes and sexual practices of correctional officers relating to HIV in Johannesburg management area, Gauteng Region: South Africa. In this study the emerging findings are that Johannesburg management area are implementing their workplace HIV and AIDS programmes without a KAP study conducted to establish the baseline information about their employees, let alone conducting the KAP study on the regular basis to establish the effect of their workplace HIV and AIDS programmes. This was evident when majority of the respondents in this study had a limited knowledge about HIV in general and HIV prevalence in their country and their correctional facilities. Furthermore, there were also a poor monitoring and evaluation of such programmes. Another disturbing finding was that correctional officers in this management area did not have trust on their employee assistant staff and this was evident when 56% of the respondents responded that they would not use their internal EAP in HIV/AIDS related matters. This was the same when it comes to correctional officers attitudes towards management of this management area. This is evident when 71% of the respondents responded that if tested positive for HIV, they would not inform their immediate supervisors, managers, EAP and let alone their chaplain. This implies that there is a lack of trust between the management and their employees and between the employees and the employee assistant programme staff. However, correctional officers attitudes towards offenders living with HIV and AIDS is very good and encouraging and if correctional officers of this management area are given enough HIV information, they may pass it easily to all offenders as they interact with them on a daily basis. Given correctional officers‟ response on HIV testing and the use of EAP it is recommended that external service providers unknown to correctional officers should be used instead if management is unable to conduct a successful capacity building within the management area. Majority of the correctional officers according to this study had a limited knowledge about HIV treatment, cure and vaccine as they are unable to differentiate between the three and this is should be a serious concern for the department of correctional services. Although correctional officers sexual practices in this study findings indicated that correctional officers are well equipped when it comes to safe sexual practices, workplace HIV and AIDS programmes should include cultural beliefs, religion, tradition and myths to fight the spread of this epidemic. / AFRIKAANSE OPSOMMING: Die doel van hierdie studie was om die kennisvlakke asook die houdings en seksuele praktyke van korrektiewe offisiere binne die Departement van Korrektiewe Dienste in die Gauteng Streek in Suid-Afrika te ondersoek. Indien die korrektiewe offisier nie die nodige kennis en vaardighede besit om die verspreiding van die MIV-virus te beperk nie, kan hulle nie 'n doeltreffende rol speel in die Suid-Afrikaanse tronke nie. 'n Vraelys is vir die inwin van data gebruik en 'n steekproef van korrektiewe offisiere is vir die studie gebruik. Die data is op 'n beskrywende vlak ontleed en gevolgtrekkings is gemaak. Die studie bevind dat 'n minderheid van korrektiewe offisiere oor 'n voldoende kennisvlak van MIV beskik. Daar is verder bevind dat daar nie voldoende opleidingsfasiliteite vir hierdie korrektiewe amptenare bestaan nie en dat die programme wat wel aangebied word, nie behoorlik gemonitor en ge-evalueer word nie. Daar is egter bevind dat korrektiewe amptenare wel 'n positiewe houding het teenoor oortreders wat wel MIV-positief is en dat hulle wel die beperkte kennis waaroor hulle beskik na die beste van hulle vermoë oordra aan die oortreders gesurende hulle daaglikse interaksie. Voorstelle word in die studie gemaak vir die ontwikkeling en aanbieding van doeltreffende opleidingsprogramme vir korrektiewe offisiere. Daar word ook voorgestel dat korrektiewe offisiere op 'n veel groter skaal bewus gemaak word van die komplekse interaksie tussen tradisie, vooroordele en mites wat rondom suksesvolle MIV/Vigs-bekamping bestaan.

Summaries in English and Afrikaans / This research project was undertaken to establish what influence the lack of discipline amongst prisoners and members of Correctional Services has on the rehabilitation of offenders. A complete literature study was done to investigate the current lack of discipline amongst prisoners and members. Discipline is also brought into relationship with community based sentences such as Correctional Supervision as well as the involvement of the community in the release of prisoners. Positive rehabilitation can lead to crime prevention but the Department of Correctional Services and the community will have to take hands to reach this common goal. This subject needs further research in order to make recommendations to promote rehabilitation of off enders and to uplift the standard of discipline within the Department of Correctional Services. / Hierdie ondersoek is onderneem om die invloed van gevangenes en personeeldissipline binne die Departement Korrektiewe Dienste in verband te bring met die invloed wat dit het op die rehabilitasie van oortreders. 'n Volledige literatuurstudie is gedoen om die huidige tendens van swak dissipline onder gevangenes sowel as lede te ondersoek. Die dissipline word ook in verband gebring met gemeenskapgebaseerde vonnisse soos byvoorbeeld Korrektiewe toesig sowel as die betrokkenheid van die gemeenskap by die vrylating van oortreders. Positiewe rehabilitasie kan lei tot misdaadvoorkoming, maar dan sal die Departement Korrektiewe Dienste en die gemeenskap moet hande vat om hierdie gemeenskaplike doel te bereik. Verdere navorsing in die verband word beoog om sodoende werkbare aanbevelings te kan doen ten opsigte van beter dissipline onder gevangenes en personeel van die Departement Korrektiewe Dienste. / Penology / M.A. (Penology)

Text in Afrikaans / Die doel van die studie is om die verband tussen werksontevredenheid (as gevolg van vervelige- en roetinewerk asook swak bestuursbenaderings) en werksafwesigheid te bepaal. Werksafwesigheid beïnvloed organisasiedoeltreffendheid nadelig omdat daar 'n tekort aan korrektiewe beamptes is as gevolg van die oorbevolking van gevangenes in Pollsmoor-gevangenis. 'n Omvattende oorsig van gepubliseerde literatuur oor werksafwesigheid het die empiriese navorsing van hierdie studie voorafgegaan. Die volgende doelwitte is bereik in hierdie studie, naamlik: * Om die werksafwesigheidsverskynsel by wyse van 'n literatuuroorsig te beskryf. * Om Pollsmoor-gevangenis se werksafwesigheidsyfers en -statistiek aan te toon en die navorsingspopulasie in terme van werksafwesigheidsgroepe te kategoriseer. * Om response rakende die vlak van tevredenheid met die aard van die werk, bestuursbenaderings en ander derde veranderlikes in die werksomgewing, van 'n verteenwoordigende steekproef van die navorsingspopulasie in te win, te ontleed en te beskryf. * Om bevindings en aanbevelings te maak ten opsigte van werkstevredenheid met vervelige- en roetinewerk, swak bestuursbenaderings asook derde veranderlikes. Die bevindings van hierdie studie behoort voordelig aangewend te kan word deur die Korrektiewe Dienste en akademiese belangegroepe. Die bevindings van hierdie studie verskaf ook waardevolle inligting oor werksafwesigheid vir toekomstige navorsing. Summary The aim of the study is to determine the relationship between work absenteeism and work satisfaction with boring- and routine work, poor management styles and third variables. The following objectives have been reached in this study, namely: * To describe the work absenteeism phenomenon by means of a literature review. * To show Pollsmoor prison's work absenteeism figures and -statistics and to categorize the research population in terms of work absenteeism groups. * To collect, analyse and describe the responses' pertaining to the level of satisfaction with the nature of the work, management styles and third variables in the work environment, from a representative sample of the research population. * To make findings and recommendations with regards to work satisfaction with boring- and routine work, poor management styles and third variables. The findings of this study could be utilized by Correctional Services and academic interest groups. / Business Management / M.Tech.