Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal.

Doctor of Philosophy / Department of Apparel, Textiles, and Interior Design / Sherry J. Haar / Research about military wives has been limited. In academia, most research centers on the soldier and/or the family as a unit. When literature does address only the wife’s perspective it rarely presents a positive portrayal of her life. However, it is not just literature that shows a gap in exposing the voice of the military wife. Art-based works rarely focus on her perspective; and methodologies, such as practice-based research, rarely utilize actual voices as inspiration. The aim of the current study was to discover the voice of the military wife, examine it through a feminist lens, and then translate those voices into artwork that represented the collective, lived experience of the women interviewed. Three methodologies were utilized to analyze and translate the voices of military wives into textile art. These three methodologies: practice-based research, phenomenology, and feminist inquiry provided a suitable structure for shaping the study to fulfill the project aim. Interviews conducted with 22 military wives revealed two overarching themes: militarization and marriage; as well as multiple subthemes. Three subthemes were recognized as being the most prominent: relationships, separation, and collective experience. These themes were used as the inspiration for the creation and installation of three textile art pieces. The current study serves to fill the gaps in both the literature and the artistic process by presenting both the positive and negative aspects of the military wife’s lived experience and using that lived experience as inspiration for textile art.

Esta pesquisa se propôs a construir uma breve cronologia da evolução do desenho industrial no estado do Rio de Janeiro, tendo como fio condutor três linhas de atuação do design: prática profissional (profissionais, escritórios, empresas, produtos e projetos), ensino e promoção/divulgação (eventos, conferências, exposições, premiações e concursos). Estas informações hoje se encontram dispersas ou são de todo desconhecidas do grande público. A pesquisa então procurou levantar, organizar e analisar criticamente esse volume de dados e informações, de modo a documentar e resgatar o desenvolvimento do design industrial no Rio de Janeiro. Este trabalho concentrou o foco do estudo histórico no design de produto, visto que uma série de trabalhos recentemente publicados já iniciou o processo de prospecção histórica do design gráfico no Brasil. Em que pese, além disso, que um estudo regionalizado do design de produto, centrado no Rio de Janeiro, ser uma contribuição relevante à historiografia do design brasileiro. A pesquisa fez uso de técnicas qualitativas de obtenção e tratamento de dados, destacando-se a pesquisa bibliográfica (sempre que possível fazendo uso de fontes primárias); o contato (via cartas, entrevistas e/ou acesso a websites) com as personalidades envolvidas nos eventos citados no texto; e, finalmente, a consulta a arquivos (públicos e privados). Ao se concluir a pesquisa, foram organizadas três cronologias independentes relativas a cada um dos subproblemas propostos a partir da questão central. Essas cronologias identificaram e contextualizaram as diferentes áreas de atuação do design de produto, descreveram o processo de implantação e desenvolvimento do ensino do design e documentaram as iniciativas no âmbito da divulgação e promoção do design de produto no Rio de Janeiro. O capítulo cinco apresenta as conclusões da análise da pesquisa. / This research intends to build up a brief chronology of product design development process in the state of Rio de Janeiro, following its three main areas of influence: professional practice (designers, offices, companies, products and projects), design promotion (events, conferences, exhibitions, awards and competitions) and design tuition (the formative path of product design college education). As today this information is either dispersed or unknown to the public, this work intends to uncover, organize and eventually analyse this amount of data in order to provide documentation and also rescue the development of industrial design in Rio de Janeiro from its oblivion. This work focused on the historical development of product design, as long as previous works have already started out the research on the history of graphic design in Brazil. Qualitative techniques were mainly used to obtain and process data such as the search into the actual bibliography (recurring to primary sources whenever possible), the contact (by letter, interviews and/or access to websites) with professionals involved in the events mentioned in the text and the search into public or private files. The research outcome was organized into three independent chronologies which identified and related the different areas of influence of product design that were documentary in the design college tuition evolutionary process. This brought evidence to initiatives in the scope of design diffusion in Rio de Janeiro. The last chapter presents conclusions pertaining to the analysis of the main line of design evolutionary process. Being a regional oriented research, concentrated in Rio de Janeiro, it may turn out to be a relevant contribution to Brazilian design historiography.

Submitted by Maicon Juliano Schmidt (maicons) on 2015-04-23T18:56:31Z No. of bitstreams: 1 Daniel Sperb Porto.pdf: 1254000 bytes, checksum: 37500082decb28706117ba810b6b200e (MD5) / Made available in DSpace on 2015-04-23T18:56:31Z (GMT). No. of bitstreams: 1 Daniel Sperb Porto.pdf: 1254000 bytes, checksum: 37500082decb28706117ba810b6b200e (MD5) Previous issue date: 2013-01-31 / AES Sul Distribuidora Gaúcha de Energia S.A / O presente estudo corresponde à avaliação de um sistema de informação na formação da remuneração de serviços, no setor de energia elétrica. Tal remuneração condiz com a mensuração e a gestão dos custos operacionais, visando à geração de maior racionalidade acerca do processo de remuneração de serviços terceirizados, em uma empresa do setor elétrico. A questão que problematiza o estudo converge no sentido de gerenciar e de mensurar a remuneração de terceiros, em atividades de redes de distribuição elétrica. A referida avaliação está fundamentada em um Sistema de Apoio à Decisão (SAD), o que permite simular cenários de remuneração de atividades em redes de distribuição de energia elétrica. A metodologia empregada foi a de Design Research (DR) e os resultados encontrados com a pesquisa demonstram que o sistema construído reflete a prática da realização de custos das equipes de construção de redes, evidenciando, inclusive, particularidades, como o tratamento de atividades-meio para a composição de uma remuneração adequada. / The present study corresponds to the evaluation of an information system in the formation of pay services in the electricity sector. Such remuneration is consistent with the measurement and management of operational costs in order to generate greater rationality of compensation process outsourcing services company in the power sector. The issue problem converges towards managing and measuring the compensation of outsourcers in activities of electric distribution networks. This evaluation is based on a Decision Support System (DSS) to simulate scenarios compensation activities in eletric distribution grid. The methodology employed was the design research (DR), and the results found with the research show that the system built reflects the practical realization of the cost of construction crews grids, realizing even as the particularities treatment activities through to the composition adequate remuneration.

Submitted by Maicon Juliano Schmidt (maicons) on 2015-07-07T13:18:41Z No. of bitstreams: 1 Rosiane Serrano.pdf: 2567085 bytes, checksum: 9a27b2246b749bfc0cf46f79adb48dbe (MD5) / Made available in DSpace on 2015-07-07T13:18:41Z (GMT). No. of bitstreams: 1 Rosiane Serrano.pdf: 2567085 bytes, checksum: 9a27b2246b749bfc0cf46f79adb48dbe (MD5) Previous issue date: 2013-05-27 / Nenhuma / Em setores complexos como o de vestuário, no qual a competitividade está atrelada à diferenciação dos produtos, realizar estudos setoriais que possibilitem identificar e prospectar tendências é essencial para o desenvolvimento de estratégias que auxiliem no posicionamento competitivo do setor. Neste contexto, a presente pesquisa tem como objetivo aplicar a abordagem sistêmica com o intuito de buscar melhorias alavancadoras do desempenho de um setor. O método de pesquisa abordado foi o Design Science Research, que se caracteriza por ser um processo que usa o conhecimento para projetar artefatos que serão utilizados e submetidos à análise para verificar sua eficácia. Nessas condições, foram aplicados o Pensamento Sistêmico e o Planejamento por Cenários no Setor de Vestuário, especificamente na região norte do Rio Grande do Sul, denominada Alto Uruguai. Inicialmente, conceituou-se a problemática envolvida neste estudo, construiu-se o referencial teórico, abordando-se os principais tópicos para o desenvolvimento da pesquisa, sendo que, posteriormente, foram propostos esboços de pesquisa e, na sequência, realizou-se a aplicação. Ao final, foi feita uma avaliação, buscando evidências sobre o método aplicado e sua efetividade, bem como para atender a um dos objetivos específicos. Como resultados, a pesquisa apresenta um Modelo de Governança visando à sinergia dos diversos atores do setor, um Plano de Ação desenvolvido para a efetividade das ações de alavancagem do segmento, além de um banco de dados inicial do mesmo, contendo as variáveis importantes para o seu contexto. Por fim, evidencia-se, através das entrevistas e da aprendizagem relatada, que o método aplicado permite o entendimento das variáveis que circundam o setor, sendo aplicável para estudos setoriais. / In complex sectors as the clothing sector, which competitiveness is linked to product’s differentiation, it’s essential realize sectorial studies that allows identify and prospect trends to develop strategies that helps in the sector competitive position. In this context, this research has as main objective apply the systemic approach in order to improve the sector performance. The research method used was the Design Science Research, which is characterized by being a process which uses the knowledge to project artifacts that will be used and analyzed to prove its efficacy. Under this conditions, it was applied the System Thinking and the Scenario Planning in the clothing sector, specifically in the north region of Rio Grande do Sul, named Alto Uruguai. Initially, the situation involved in this study was conceptualized, the theoretical referential was described approaching the main topics to the research development. After the method was applied and evaluated, searching for evidences about the method and its effectiveness in order to understand one of the specific objectives. As results the research presents a Governance Model viewing the actor’s sector synergy, an Action Plan developed to ensure the actions’ effectiveness, besides an initial data base containing important variables to the context. Finally, it’s possible to evidence, through interviews and the learning that the applied method allows the variables understanding, being usable to sectorial studies.

Submitted by Patrícia Valim Labres de Freitas (patricial) on 2016-04-06T19:43:58Z No. of bitstreams: 1 Guilherme Luiz Cassel_.pdf: 1164228 bytes, checksum: 276ddaee3cb0da38553e1b77fca315d5 (MD5) / Made available in DSpace on 2016-04-06T19:43:58Z (GMT). No. of bitstreams: 1 Guilherme Luiz Cassel_.pdf: 1164228 bytes, checksum: 276ddaee3cb0da38553e1b77fca315d5 (MD5) Previous issue date: 2010-03-24 / UNISINOS - Universidade do Vale do Rio dos Sinos / Esta dissertação apresenta uma proposta de Método para aplicação das leis da filosofia Factory Physics, proposta por Hopp e Spearman (2000), para melhorar Sistemas de Produção. O objetivo deste método é o de resolver problemas dos sistemas de produção a partir da aplicação das leis apresentadas em Factory Physics, de uma maneira sistemática, iniciando com a classificação dos problemas de produção a partir dos objetivos de desempenho propostos por Slack (1993). A metodologia de pesquisa utilizada é baseada em Design Research, que é estruturado a partir de um ciclo de cinco etapas, a saber: (i) consciência do problema; (ii) tentativa de design; (iii) desenvolvimento do artefato; (iv) avaliação do artefato; e (v) conclusão. O método de trabalho foi estruturado em treze etapas, nas quais foram desenvolvidas três versões do método proposto, em função dos sucessivos refinamentos que o método utilizado propõe para o desenvolvimento de (bons) artefatos. Para embasar a pesquisa, o referencial teórico versa sobre temas como sistemas de produção, abordagens técnicas, técnicas para mapeamento e implementação de melhorias, modelagem empresarial, e uma profunda revisão da literatura sobre Factory Physics, e após é realizada uma apresentação dos elementos desenvolvidos para o método, a partir destes conceitos apresentados anteriormente. O trabalho limita-se a apresentar o método (artefato) refinado após as três rodadas de desenvolvimento de acordo com o método de trabalho, sem a pretensão de validá-lo, deixando esta tarefa para trabalhos futuros. Com relação à metodologia Design Research, o presente trabalho visa contribuir apresentando uma análise crítica deste, no que tange ao seu uso, para pesquisas em Engenharia de Produção. Por fim, o resultado da presente pesquisa compreende o método proposto para aplicação das leis de Factory Physics, de modo a promover melhorias em sistemas de produção a partir da abordagem apresentada por Hopp e Spearman (2000), e o aprendizado e artefatos decorrentes do esforço de desenvolvimento neste trabalho. / This dissertation presents a method proposal for Factory Physics laws application, which is a philosophy proposed by Hopp and Spearman (2000), to improve production systems. The method’s objective is solve production systems problems using a application of these laws presented on Factory Physics philosophy, from a systematic viewpoint, starting with the production problems classification by performance objectives perspective, proposed by Slack (1993). The research methodology adopted is based on Design Research, which is structured by five steps: (i) awareness of problem; (ii) suggestion; (iii) artifact’s development; (iv) artifact’s evaluation; and (v) conclusion. The work method was planned with thirteen work stages, where were developed three versions of the method proposed, because of the successive refinements, proposed by Design Research methodology, in order to develop (good) artifacts. To research basement, the theoretical reference present themes like production systems, technical approaches, techniques for mapping and improvement implementation, systems modeling, and a deep bibliography revision about Factory Physics, and after that is made a presentation of the elements developed to the method, using these concepts, presented earlier. This dissertation refrains to make a method’s (artifact’s) presentation, refined after three development cycles according research method, without a validation pretension, leaving this task for future researches. Regarding Design Research methodology, this dissertation seeks for a contribution in this sense, presenting a critical analysis of its use for researches in Production Engineering. After all, the results of this dissertation includes, besides the proposed method for Factory Physics Laws Application, in order to promote improvements on production systems from the philosophy proposed by Hopp and Spearman (2000), the knowledge and artifacts generated in this research effort.

This doctoral thesis is a practice-led and corporate-grounded enquiry into the role of design research methods in a global technology company. The work aims to understand and communicate through a series of case studies how locally conducted participatory action research can be integrated into the processes of an in-house design team at the global NCR Corporation. It questions the current approaches taken in the design and development of consumer transaction technologies in the context of a global organisation and new markets. The thesis starts by introducing the reader to the global corporation in which the study is focused and author employed, the NCR Corporation. The contextual grounding of the corporate environment, its heritage, history and continued evolution will illustrate the dynamic yet traditional role design has played within the corporation. As a senior member of the Consumer Experience Design (Cx Design) team in the corporation the author is well placed to evaluate the role of design and how it can evolve. The immediate contextualisation is then followed by a broad examination of the literature in the field of design in a corporate culture, research methods and socially-led innovation. This will define the boundaries of interest and influence in the thesis. A participatory action research approach was taken to address the research questions. Informed by a series of hyperlocal and global community engagements framed and directed from within the corporate culture, the author defines an understanding of the levels of community engagement through design research. The resulting outputs are then applied within the context of the NCR Corporation where the impact and influence on such engagements can be understood. The author concludes that his contribution to new knowledge, the development of a Participatory Action Based Strategic Design Process, can be applied within a global technology company. The process adapts McNiff’s and Whitehead’s (2011) seven phases of action research reporting and Ravi Chhatpar’s strategic decision-making process. The thesis demonstrates the value and influence of design research methods in the design of consumer transaction technologies. The thesis provides an understanding of how design research methods have been applied in a corporate environment, how the insights are applied, and demonstrates how the research has influenced the author’s practice and therefore the wider Cx Design group.

This research developed new creative opportunities for textile design by investigating CO2 laser processing technology to achieve surface design and three-dimensional effects. A practice based and interdisciplinary textile design methodology was employed, integrating scientific and technical approaches with a reflective craft practice. It was found that the synthesis of design and science was imperative to achieving the research goal of evolving techniques that have opened new design opportunities for textile design whilst being viable and communicable for industrial and commercial application. Four distinct Laser Textile Design techniques were developed in this research including: a laser enhanced dyeing technique for wool and wool blends; Peri-Dyeing, a laser dye fixation technique; a laser moulding technique; and a laser fading linen technique.

L'Internet des Objets, dont la vision et les technologies provoquent la rencontre des mondes physique et numérique, amène aujourd'hui à la création de nouveaux types d'applications permettant d'interopérer les services du World Wide Web avec les produits du quotidien. Ces applications « orientées produit », capables de représenter, contrôler ou de compléter les fonctions d'artéfacts intégrant des capacités de traitement de l'information, remettent en cause les principes et conventions établies par les métiers de la conception. Elles préfigurent l'émergence de produits connectés à Internet, dont l'offre fonctionnelle peut être « augmentée » et modifiée au cours du temps, de manière à répondre aux besoins changeants des utilisateurs. Cette recherche, menée à l'intersection des sciences de la conception, de l'informatique ubiquitaire et des interactions homme-machine, vise à étudier les enjeux que suscitent ces applications lors la conception de produits. Elle met en exergue la nécessité d'établir un modèle descriptif des applications orientées produit facilitant leur figuration par les utilisateurs, ainsi que d'explorer les problèmes pragmatiques résultant de leur intégration dans les produits. Elle conduit également à l'élaboration et l'évaluation, par la pratique, de principes pour le design de la forme et des interactions des produits augmentés. Elle décrit plus particulièrement la ductilité de futurs produits, le nouveau rapport entre fonction, comportement et structure qu'ils établissent, et leurs possibles évolutions. Cette recherche contribue aux travaux sur l'Internet des Objets en proposant un nouveau cadre de discussion, et en offrant aux chercheurs et aux praticiens des outils qui peuvent être employés durant le processus de conception. / The Internet of Things, whose underlying vision and technologies aim at bridging the physical and digital worlds together, lead to the creation of new types of applications coupling Web services with everyday products. Such product-oriented applications, which enable the functional exposition, control or enhancement of artifacts that embed information processing capabilities, question the established design principles and conventions. They open up the possibility for Internet-enabled products, whose functions can be “augmented” and adapted to better support users' changing needs, to be designed. This research, which is at the intersection of Design Science, Ubiquitous Computing and Human-Computer Interactions, aims at studying the impact brought about by applications on product design. It highlights the need to build an application model that facilitates their representation by users, and to explore the pragmatic issues rose by their integration into products. It leads to the definition and evaluation, through practice, of principles for the design of augmented products' form and interactions. It describes the ductility of future products, the novel coupling between functions, behavior and structure they implement and their potential evolutions. This work contributes to the Internet of Things research by reframing the discussion and by providing researchers and practitioners with tools that can be leveraged during the design process.

While IS research into on-line Inter-Personal (IP) Social Networks (SN) is highly visible, there has been surprisingly little focus on the use of on-line social networks for Inter-Organizational (IO) communications, interactions, and goal achievement. We explore the issues and challenges facing organizations in their design and use of inter-organizational social network information systems (IO SNIS). Artifact design principles are drawn from a new and insightful model that contrasts the advantages of existing innovative inter-personal (IP) SNIS artifacts with Social Network Theory on differences between IP and IO Social Networks. This research extends the existing streams of IS social networking research into the inter-organizational domain and encourages additional IS research into the analysis, design, and build of artifacts that animate the social behavior of organizations. We develop a key design concept for IO SNIS and establish the design principles underlying the general artifact design and the specific design features that apply the design constructs to an exemplar IO social domain. This dissertation uses Action Design Research (ADR) approach within the Design Science Research (DSR) paradigm to formulate the research opportunity and anticipate a practice-inspired and theory-ingrained artifact. The researcher works with a practitioner team in the domain of mid-market private equity (MMPE) to explore the model and evaluate existing on-line inter-organizational artifacts to establish specific design features for an IO SNIS artifact. We find that the design principles can generalize from the IO SNIS Design Concept Model to other IO Social domains and that the design features can be used to build an instantiation of IO SNIS in the Private Equity domain.