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<p>This study was undertaken to determine the relationship between the emotional intelligence and burnout levels of police constables of the South African Police Service<br /> (SAPS) in the Western Cape. The field work of constables includes situations in which police officers need to make quick decisions involving life and death.</p>

Emotional intelligence (EI) is a term that has several definitions and theories. Three major views in the field of EI will be presented and discussed in this thesis, furthermore some practical implications for the research. There will also be a brief overview of the two fields of emotion and intelligence research, from where the concept of EI has emerged. The first view presented is Mayer and Salovey‟s four-branch model of EI, measured with the Mayer-Salovey-Caruso Emotional Intelligence Test (the MSCEIT). The second view is the Bar-On model of emotional-social intelligence, closely related to the Emotional Quotient Inventory (the EQ-i). The third view is Goleman and colleagues‟ model of EI, which is measured with the Emotional Competence Inventory (the ECI). These different views of EI will be discussed in terms of ability-models and mixed-models, where the first model presented is referred to as an ability-model of EI and the following two models are seen as mixed-models of EI.

<p>This study was undertaken to determine the relationship between the emotional intelligence and burnout levels of police constables of the South African Police Service<br /> (SAPS) in the Western Cape. The field work of constables includes situations in which police officers need to make quick decisions involving life and death.</p>

Magister Commercii - MCom / This study was undertaken to determine the relationship between the emotional intelligence and burnout levels of police constables of the South African Police Service (SAPS) in the Western Cape. The field work of constables includes situations in which police officers need to make quick decisions involving life and death. Constables regularly have to deal with and are exposed to dangerous and violent situations (Plani, Bowley & Goosen, 2003). There are certain skills which a police officer needs to demonstrate. These skills include the ability to make decisions promptly and accurately; the ability to favourably interact with the community and to observe, retain and recall detailed information. However, these skills are affected when the police officer experiences feelings of stress and burnout (Goodman, 1990). One factor that might help police officers with these skills is emotional intelligence (Levert, Lucas & Ortlepp, 2000; Mayer & Salovey, 1997). Given the nature of policing, the potential benefit to the SAPS employing a police officer with high emotional intelligence to deal with burnout, would be the desired attribute. A simple random sample of N=108 police constables participated in this study. The Emotional Quotient-Inventory (EQ-i) and the Burnout Measure (BM) were administered. Data were analysed using the Statistical Package for Social Science (SPSS) version 15.0. Cronbach reliability estimates for the EQ-i ranged from .87 to .90 and for the BM was .93. Positive and negative relationships were found between emotional intelligence dimensions: self-awareness (r=.-393, p>0.01), self-regulation (r=.-485, p>0.01), motivation (r=.-442, p>0.01), empathy (r=.-394, p>0.01) and social skills (r=.-383, p>0.01), [N=108] and police officers’ total burnout levels. The results indicated that the more self-aware, self-regulated, motivated, empathetic and socially inclined police officers were, the less likely police officers were to experience burnout. The results also indicated that the less self-aware, self-regulated, motivated, empathetic and socially inclined police officers were, they would be more likely to experience burnout. The exploratory factor analysis yielded a two factor structure for the individual on the emotional intelligence dimensions namely, self-awareness and empathy. A single factor was found for the manager consisting of the original five dimensions of the EQ-i. There was a moderate to strong negative correlation between total self-awareness (r=.-206), self-regulation (r=.-263), motivation (r=.-299), empathy (r=.-268) and social skills (r=.-311), [N=108, p>0.01] and police officers’ total burnout levels. This finding suggests that the more police officers viewed their manager to be self-aware, self-regulated, motivated, empathetic and socially inclined, the less likely they were to experience burn-out. The results of the multiple regression analysis show that police officers’ self-regulation appeared to be the only significant reliable predictor of burnout. The findings of this study provide an important contribution to expanding the body of literature and knowledge concerned with the emotionally intelligent constable which influences their burnout levels / South Africa

Sexual assault and abuse have a significant impact on victims and society. Although there has been a plethora of research studies examining the criminogenic aspects of sexual offending, sparse literature exists on the emotional aspects of sexual offending. Prior research established that sex offenders hold deficits in their emotional functioning that could be a result of psychopathic personality traits. This research study sought to expand the literature on sex offenders and investigate if adult male sex offenders in New Jersey differ in emotional intelligence and psychopathic personality traits depending on victim typology. This study was grounded in coercion and integrated theories to explore if there are differences between the emotional intelligence and psychopathic personality traits of adult male sex offenders in New Jersey who have adult victims and child victims. The research questions asked if adult male sex offenders in New Jersey with adult victims differ in emotional intelligence and psychopathic personality traits than adult male sex offenders with child victims. Data were collected from a sample of 80 adult sex offenders located in New Jersey who were administered the Bar-On EQ-I and PPI-R. Results were analyzed using a multivariate analysis of variance. The findings of the study showed that when compared to convicted sex offenders with adult victims, convicted sex offenders with child victims had higher total and subscale scores on the EQ-I and lower scores on the three dimensions of the PPI-R. The implications for positive social change include helping to tailor treatment programs to reduce the risk of recidivism based off the identified offender emotional intelligence and psychopathic personality differences.

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An exploratory study was undertaken to investigate the relationship between personality preference groupings, as described by Jung’s (1959) type theory, and emotional intelligence, as measured by Bar-On’s emotional intelligence quotient (Bar-On, 1997). The sample group consisted of 1 121 recruitment candidates for a South African investment bank. The sixteen personality types, as measured by the Myers-Briggs Type Indicator, were represented in the sample. The statistical analysis conducted for this study included comparison of means, correlation analysis and analysis of variance. The results indicated statistically significant relationships between the preferences of Extroversion, Judgement, their combined preference grouping and emotional intelligence. No statistically significant relationships were found between the preference groupings of Intuition and Thinking, Sensing and Thinking, Intuition and Feeling, and Sensing and Feeling. The preferred Feeling preference type consistently scored the lowest in terms of emotional intelligence scores. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology

An exploratory study was undertaken to investigate the relationship between personality preference groupings, as described by Jung’s (1959) type theory, and emotional intelligence, as measured by Bar-On’s emotional intelligence quotient (Bar-On, 1997). The sample group consisted of 1 121 recruitment candidates for a South African investment bank. The sixteen personality types, as measured by the Myers-Briggs Type Indicator, were represented in the sample. The statistical analysis conducted for this study included comparison of means, correlation analysis and analysis of variance. The results indicated statistically significant relationships between the preferences of Extroversion, Judgement, their combined preference grouping and emotional intelligence. No statistically significant relationships were found between the preference groupings of Intuition and Thinking, Sensing and Thinking, Intuition and Feeling, and Sensing and Feeling. The preferred Feeling preference type consistently scored the lowest in terms of emotional intelligence scores. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology

The study of people's capacity to remain healthy when exposed to constant stressors has long been the focus of research. Stress resistance research has focussed on the adaptive worth of successful coping strategies, certain personality characteristics as well as social support. Two concepts which have gained eminence as contributing to an individual's ability to deal effectively with life's stressors are: (1) Sense of coherence; and (2) Emotional intelligence. The aim of this study was to determine the possible relationship between sense of coherence and emotional intelligence. A once-off cross-sectional survey design was used. The sample population consisted of 54 South African marine officers serving in the merchant navy. The SOC-29 and the BarOn Emotional Intelligence Inventory (BarOn EQ-i) were used as measuring instruments. · Sense of coherence was positively related to emotional intelligence. The results showed that there is a correlation of large effect between total sense of coherence and total emotional intelligence (r = 0,73) in marine officers. The results also showed that there are correlations of large effect between the subscales of the SOC-29 and the BarOn EQi / Industrial and Organisational Psychology / M.A. (Industrial Psychology)