Thesis (MCur)--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: Background: In her clinical practice as nursing manager the researcher was concerned about incomplete and inaccurate documentation of patients diagnosed with tuberculosis (TB) which were compromising the management of these patients. The primary care nurses endorsed these concerns. Goals and Objective: The goal of this study was to audit nursing documentation according to the phases of the nursing process and the discharge planning of patients diagnosed with TB discharged from TB hospitals in the Western Cape. The objectives for the study were to determine whether the patients were adequately assessed and diagnosed, whether nursing care plans were formulated based on the assessment and whether they were implemented and evaluated according to the nursing process - including the discharged planning. Ethics approval was obtained from the Committee of Human Research Science at Stellenbosch University and permission was also obtained from the respective institutions. Methodology: A descriptive design with a quantitative approach was applied for the purpose of this study. The total population for the study was N=1768. A systematic random sample of 12% from each hospital was drawn: n=214, hospital A (n=142) and hospital B (n=72). Criteria included:  all adult patients older than 18 years  patients who were discharged between 01 January 2007 and 31st December 2007  all discharged patients from the two hospitals specializing in patients diagnosed with TB. Instrumentation: An audit instrument based on the objectives of the study was approved as the data collection tool. Guided by the proposed study a 10% (n=21) of the number of discharged patient files were drawn for the purpose of a pilot study. Reliability and validity was ensured through the use of experts in the field of nursing, research methodology and statistics. A pilot study was also conducted to support the reliability and validity of the study. Data collection: The researcher collected the data personally with the support of five trained field workers who only assisted at hospital B and was reluctant to assist at the second hospital. Data analysis: Data was analysed with the support of a statistician and expressed in frequencies and tables. Results: All phases of the nursing process showed a low compliance. Results showed that only n=90(42%) of the registered professional nurses checked and signed the initial assessment, furthermore only n=53(34%) showed that a recording was made of all referral documentation to the patient’s follow-up clinic. Recommendations: Recommendations based on the scientific evidence obtained from the study include the implementation of a quality assurance programme namely standardisation, auditing, case management of patients, education and training, rewarding of staff and further research. Conclusion: In conclusion guided by the research question “Are the audited discharged patient files at hospitals specialising in the management of patients with TB in the WCDoH compliant?” The researcher concludes that the discharged patient files are not compliant. / AFRIKAANSE OPSOMMING: Agtergrond: In haar kliniese praktyk as verpleegbestuurder is die navorser besorgd oor die onvolledige en onakkurate dokumentasie van pasiënte wat met tuberkulose (TB) gediagnoseer is en wat dus die versorging van hierdie pasiënte in gevaar stel. Hierdie besorgdhede is deur die primêre sorg verpleegsters bevestig. Doel en Doelwitte: Die doel van die studie is om die verpleegdokumente te ouditeer volgens die fases van die vepleegproses, asook die ontslagbeplanning van die pasiënte gediagnoseer met TB van die hospitale in die Wes-Kaap. Die doelwitte is om te bepaal of die pasiënte korrek geassesseer en gediagnoseer is en of verpleegsorgplanne opgestel is, wat gebaseer is op die assessering en versorgingsplanne wat geïmplementeer en geëvalueer is volgens die verpleegproses, insluitende die ontslagbeplanning. Etiese goedgekeuring is toegestaan deur die Komitee vir Menslike Navorsingswetenskap van die Universiteit van Stellenbosch en toestemming is ook ontvang van die onderskeie instansies. Metodologie: ’n Beskrywende ontwerp met ’n kwantitatiewe benadering is toegepas vir die doel van die studie. Die totale bevolking vir die studie is N=1786. ’n Sistematiese ewekansige geselekteerde steekproef van 12% van elke hospitaal is geneem: n=214, hospitaal A (n=142) en hospitaal B (n=72). Die kriteria sluit in:  alle volwasse pasiënte ouer as 18 jaar  pasiënte wat gedurende die periode 01 Januarie 2007 tot 31 Desember 2007 ontslaan is  alle ontslag pasiënte van die twee hospitale wat spesialiseer in pasiënte wat gediagnoseer is met TB. Instrumentasie: ‘n Ouditinstrument gebaseer op die doelwitte is goedgekeur as die dataversamelingsinstrument. Na aanleiding van die voorgestelde studie is 10% (n=21) van die aantal ontslag pasiëntlêers getrek vir die doel van die loodsondersoek. Betroubaarheid en geldigheid is verseker deur gebruik te maak van deskundiges in die verplegingsveld, die navorsingsmetodologie en statistiek. Die loodsondersoek is ook uitgevoer om die betroubaarhied en geldigheid van die studie te rugsteun. Dataversameling: Die navorser het die data persoonlik gekollekteer met die bystand van vyf opgeleide veldwerkers wat slegs hulp verleen het by hospital B en wat teësinnig was om hulp te verleen by die tweede hospitaal. Data-analise: Data is geanaliseer met die hulp van ’n statistikus en is uitgedruk in frekwensies en tabelle. Resultate: Alle fases van die verpleegproses het nie voldoen aan die vereistes nie. Resultate dui daarop dat slegs n=90 (42%) van die geregistreerde professionele verpleegsters die aanvanklike assessering nagegaan en onderteken het, vervolgens het slegs n=53 (34%) getoon dat ’n opname gemaak was van alle verwysde dokumentasie van die pasiënt se opvolgbesoek aan die kliniek. Aanbevelings: Aanbevelings is gebaseer op die wetenskaplike bewys wat verkry is van die studie vir die implementering van ’n gehalte versekeringsprogram, naamlik standardisering, ouditering, gevallebestuur van pasiente, opvoeding en opleiding, erkenning aan die personeel, en voortgesette navorsing. Samevatting: Ter afsluiting gelei deur die navorsering’s vraag nl. “Is die geouditeerde verpleegdokumente in hospitale wat spesialiseer in die bestuur van pasiente gediagnoseer met TB in die Weskaap se Department van Gesondheid bygehou?” Die navorser bevestig dat die verpleegdokumente nie bygehou was nie.

Organizational leaders face challenges related to implementing ethical standards, which influence performance, organization sustainability, and culture. The purpose of this single case study was to explore ethics strategies that health care business leaders used to improve employees' ethical conduct. Data were collected through face-to-face, semistructured interviews with a purposive sample of 7 business leaders of a health care organization located in central Georgia and a review of organization documents. The conceptual framework was Brady's Janus-headed model of ethical theory. Using a priori coding during the data analysis process provided 3 thematic categories: policy strategies for the improvement of employee ethical conduct, ethics strategies used to address employee unethical conduct, and strategies to overcome barriers of strategy implementation. Themes that emerged from the data were accountability and responsibility, leadership development, escalating behaviors, and adapting to change. The findings from this study might contribute to social change by providing information about ethical strategies leaders used to improve employee ethical conduct, which can be used to influence individuals' livelihood, stakeholders' comfort level, and the well-being of the community.

Thesis (MPA) --University of Limpopo, 2006 / Ethical issues arise from our interaction with other people, especially at the point where there is potential or actual conflict of interests. In many cases, what is right for one person might not be right for other people. And, in some cases, doing the right thing might involve placing the greater good ahead of specific benefits that might accrue to oneself. Ethical choices, therefore, involve a trade-off or compromise between the interests and rights of different parties. Newspapers inform the public about events in government and the broader society. In doing so, they act within the bounds of legislation and ethical codes of conduct that are inherent in the South African society. In Limpopo Province, the newspapers are more often at loggerhead with the Department of Education when reporting on educational matters. The department claims that reporters do not report fairly and accurately about the activities of officials. Reporters flatly deny these allegations. Who then, of the two institutions, act ethically when executing its social mandate? Flowing from the question posed in the above paragraph, the problem of the ethical conduct of newspaper reporters in reporting on educational matters in the Department of Education in the Limpopo Province arises. Newspaper reporters have to adhere to and act in accordance with ethical codes of conduct, either institutional or societal. In making ethical choices about what is right, newspapers are faced with dilemmas. An ethical dilemma arises in a situation whereby it is difficult to tell right from wrong because all the alternatives may have potentially negative consequences. But, irrespective of the dilemmas that reporters face, reporters must report ethically, fairly and accurately. The Department of Education in the Limpopo Province sometimes questions the validity of the criteria that newspapers use in the evaluation and publication of information. The question frequently asked is, “How can newspapers fight for honesty and integrity when they themselves are less than honest in getting a story?” The department is, therefore, concerned about newspaper reporters who slant news and discredit the department when reporting on educational matters. To the department, this is unethical reporting.

Prepared by: Hana Kuchaříková Title of thesis: Business Ethics The subtitle of the thesis: Corporate ethics of GE Money, Inc. Objective: To characterize GE Money Bank, as to become familiar with its code of ethics. Then describe the behavior of employees of this company and find out how to comply with the rules of ethical behavior in practice. And compared with the ethical behavior of employees outside the banking sector. For comparison, IBM has been selected. Results: In this thesis it was found that neither company has a well developed code of ethics is unable to fulfill its essence in practice. Although employees are thoroughly trained, many do not comply with rules established by this Code. It was found many cases where there are violations and then suggested measures that could lead to at least partial removal. In comparison with IBM, it was found that the state of corporate ethics at both companies is very similar

Among the top Fortune 100 U.S. companies, 97% claim to be global business citizens, primarily based on self-evaluated qualitative criteria. The purpose of this quantitative cross-sectional survey design study was to develop a self-administered survey and apply it to calculate a composite index rating that assesses the maturity level a company has attained toward becoming a global business citizen. The theoretical framework underpinning the research was based on the theory of global business citizenship (GBC) and accompanying four-step implementation process. The GBC theory was utilized to develop the research survey consisting of 1 qualifying question and 22 Likert-type questions. The survey was administered to a qualified random sample of business executives in the United States with 172 usable responses received. These survey questions were then rationalized via exploratory factor analysis (EFA). EFA identified ten key questions with strong eigenvalues and grouped the interrelated items into three factors. Subsequently, the EFA-computed eigenvalues were used to develop a composite index formula. The key findings revealed that only three factors explained 70% of the variance and were named VALUE, IMPLEMENT, and LEARN, as proposed in the GBC theory itself. Questions related to the ANALY step of the GBC theory were not significant. Social change benefits include providing business leaders with a quantitative tool to help communicate to their stakeholders the steps they have achieved toward becoming a global business citizen.

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / This work intends to conduct a handling the concepts of Freedom, Choice and Others, from the perspective of the French existentialist philosopher Jean-Paul Sartre as having reference works Being and Nothingness, Existentialism is a Humanism and No Exit.The principle will be exposed to the theme of freedom is inseparably linked to the condition of man\'s choice to do so, leave the deep thinking that Sartrean man first exists, lives according to their freedom responsibly and choose what you want to be, not because there is no metaphysical being who can determine its path, so that later the man can attain its essence. However, during the search for the essence encounters freeman Other freemen taking ai to a series of conflicts. This question about the existence of other free subject is better explored in the second chapter, which is also seen in phenomenology, the existence and the problem of the existence of other free conscience, moreover, will be presented in the second chapter the question of looking relations and limited freedom for Others. And finally, the last chapter will be a detailed analysis of the play No Exit, about the prospect of the two previous chapters. / A presente dissertação pretende realizar uma abordagem dos conceitos de Liberdade, Escolha e os Outros, sob a ótica do filósofo existencialista francês Jean-Paul Sartre tendo como referencia as obras O Ser e o Nada, o Existencialismo é um Humanismo e Entre Quatro Paredes. A princípio será exposto o tema da liberdade que está indissociávelmente ligado à condição de escolha do homem, para isso, partiremos da profunda reflexão sartreana de que primeiro o homem existe, vive em função de sua liberdade e responsavelmente escolhe o que deseja ser, pois não existe nenhum ser metafísico que possa determinar o seu caminho, para que posteriormente o homem possa atingir sua essência. Porém, durante essa busca pela essência o homem livre se depara com Outros homens livres levando-o a uma série de conflitos. Essa questão sobre a existência de Outros sujeitos livres será mais bem explorada no segundo capítulo, em que serão visto também a fenomenologia, a existência e o problema da existência de outra consciência livre; além disso, será apresentada nesse segundo capítulo a questão do olhar, as relações e a liberdade limitada pelos Outros. E finalmente, no último capítulo será feita uma análise minuciosa da obra teatral Entre Quarto Paredes, sobre a perspectiva dos dois capítulos anteriores dessa dissertação. / Mestre em Filosofia

MAdmin / Department of Public and Development Administration / The main thrust of this study was to examine the effectiveness of the Public Protector’s office in enhancing ethical conduct: The Case of Vhembe District Municipal Area. After the attainment of democracy in 1994, South Africa established the Public Protector’s office and other institutions to enhance ethical conduct within the public service. Despite the establishment of the Public Protector’s office, ethical challenges remained a big problem to achieve good governance and efficient service delivery to the masses of Vhembe. This study followed a mixed research methods and employed a descriptive case study design with explanatory features characterised by the sequential explanatory model strategy in which the collection and analysis of quantitative data was done, followed by the next phase of collecting and analysing qualitative data. Participants in this study were Public Protector’s officials, Mayors, Municipal Managers, Civic Organizations and the representatives of the private (tendering) companies found in Vhembe. The empirical data were collected through questionnaire and semi-structured interview schedule and analysed using SPSS and thematic (content) analysis. Data collection and analysis followed the objectives of the study as a framework. The major finding of the study is that the Public Protector’s office is not effective enough to enhance ethical conduct due to its inability and lack of constitutional powers to enforce adherence and compliance with its recommendations after conducting investigations. As a result, this renders the Public Protector’s office ineffective and unable to enhance ethical conduct effectively. The study therefore, recommends that the Public Protector’s office needs to be provided with sufficient resources as well as more constitutional powers to enable it to enforce implementation and compliance with its recommendations. / NRF

This study was encouraged by the fact that the theoretical terrain of ethics in public administration and management posits that, despite the existence of a code of conduct that regulates the conduct of municipal functionaries and councillors at local government sphere, the ethics in practice in general are still illusive. All this revolves around the main guiding research objective for this study which was to examine the reception of a code of conduct by municipal functionaries and councillors at the Capricorn District Municipality in the Limpopo Province. In exploring the main question of this study, the researcher developed an understanding of the concept ethics in Public Administration by selecting ethics theories namely: consequentialism, deontology and virtue theories. From the lesson learnt, it is evident that throwing around charges about which theory is truly ethical and which one should be followed or should guide municipal functionaries and councillors in making policy decisions is pointless. There is no ethical system which appeals to all people, or even to the same person in different situations. It is undoubtedly the case that consequentialists, deontologists and those who stand by virtue theories can each be sincere in believing their system embodies goodness and morality. The formulation of the Code of Conduct for the South African local government indicates the commitment of the South African government to enhancing ethical conduct. This Code contains a uniform set of ethical guidelines and applications for use throughout local government. It is also clear that the Code of Conduct has been drafted so as to be as clear as possible, but a detailed standard of conduct and disciplinary measures are not provided. This is a great challenge as it poses concerns about the accountability of municipal functionaries and councillors, and about how disciplinary measures on unethical conduct of politicians and officials should be handled. Chapter 3 forms an understanding of how culture, religion and language have ethical significance for community and tradition particularly when municipal functionaries and councillors make decisions. The promotion of an appropriate local government culture posits that, in order for a municipal manager and a mayor to make better decisions, they must take the need to understand the diversity of the local government into consideration. The most important point to be drawn from chapter 4 is that, besides legal instructions, the nature and influence of human behaviour through leadership and ethics infrastructure such as appointing an ethics officer and using whistle blowing as a system to enhance ethical conduct is important. In outlining the statutory and regulatory framework that directs public officials and politicians’ ethical conduct in South Africa, it was identified that South Africa is highly conscious of differences between individuals; therefore it is unlikely that legislation and current initiatives will suffice to enforce ethical behaviour among public officials, councillors and municipal functionaries. Another finding of this study is that the only official document available as the Code of Conduct for local government can be found in the Local Government Municipal Systems Act 32 of 2000 in Schedule 1 and 2, and also in the Local Government Municipal Structures Act 117 of 1998 in Schedule 5. This finding is an indicative that South African local government does not have an official Code of Conduct as a separate document for ethical conduct. Following this finding, the recommendation is therefore that a separate document should be designed, formulated and emphasised. / Public Administration and Management / D. Litt. et Phil. (Public Administration)

This study investigated the relationship between individual knowledge transfer methods, self-study and work experience and behaviour patterns, facilitation, conduct and ability in the development of SMEs. This study further sought to find out if gender had an effect on the behaviour patterns. The study is empirical and cross sectional in nature. A questionnaire was used to collect data from 200 employees of selected SMEs in Durban-South Africa. Findings show that there is a positive, significant relationship between the knowledge transfer method self-study and behavioural aspects, facilitation, conduct and ability. In addition, this study found that work experience had an insignificant correlation with facilitation, conduct and ability. Finally, the study found that there are no gender differences in terms of facilitation, conduct and ability. It is recommended that all the stakeholders in the SME sector continuously analyse the internal organisational environment to ensure that knowledge resources are effectively used for productive employees’ behaviour. / Business Management / M. Tech. (Business Administration)

The Eastern Cape Department of Education has become like a problem child in the Republic of South Africa. It is a cause for concern to both the provincial and national government. This is a department where service delivery is problematic. Schools are not built or renovated and children are taught in dilapidated structures or sometimes under trees. Hardly a week passes without the department making the headlines in the media for the wrong reasons. It is widely accepted that the department is dysfunctional and education is in a crisis. The department has emerged as the number one culprit of engaging in corrupt activities in the province. Public officials in the department have been identified as being at the helm of these corrupt activities. In the 200/10 financial year, the Auditor General issued a disclaimer to the department and highlighted a lack of direction, accountability and a total breakdown of internal control systems and supply chain management within the department. Numerous fraud risk indicators were identified during the audit and underlined by findings that are indicative of fraud and corruption within the department. This unfortunate state of affairs is contrary to the requirements of section 195(1) of the Constitution of the Republic of South Africa which provides for the democratic values and principles governing public administration including inter alia, that: A high standard of professional ethics must be promoted and maintained. Efficient, economic and effective use of resources must be promoted. Public administration must be accountable. This raises several questions about the ethical fitness of public officials in the department as the custodians of the public resources and trust. Though several reasons abound for this unfavourable state of affairs in the department, the researcher has singled out unethical conduct by public officials in the department and its impact on service delivery. The approach followed in this research was to analyse the 2009/10 Department of Education Annual Report and the 2009/10 Auditor General’s Report to the Eastern Cape Department of Education. The analysis confirmed the existence and occurrence of multiple cases of unethical conduct in the department. At the end scientific recommendations are proposed to alleviate this ill.