Computer-mediated environments such as social media create new social climates that impact communication interactions in un-mediated environments. This study examined social variables during conversations on Twitter through a qualitative document analysis that coded messages into affective, interactive or cohesive categories. Perceived social presence, participant satisfaction, and relationships between social presence and satisfaction among Twitter users during streaming conversations were examined through an online questionnaire that was created using qualtrics.com and made available to respondents over a one-week period. The researcher concluded that most social variables in the Twitter conversations of this study fall into the interactive social presence category. In addition, each category of responses functions in a different way to foster social presence. Two groups of survey respondents agreed with 10 out of 21 and 13 out of 21 statements about social presence and 10 out of 13 and 12 out of 13 statements about satisfaction. Findings indicated that positive and negative relationships exist between social presence and satisfaction. Both conversations in this study appeared to be successful. Therefore, agricultural communicators should feel comfortable using CMC more frequently to circulate agricultural information among populations across the globe. It was recommended that further research be conducted to examine social presence among new topics, populations, and other forms of CMC.

AbstractTitle: How does people that meet online communicate? -An qualitativestudy of the media use for individuals that date online.Number of pages: 34Autohor: Malin JanssonTutor: Amelie HössjerCourse: Media and Communication Studies CPeriod: Spring term, January 2010University: Informatics and Media, Media and Communication ScienceUppsala UniversityPurpose/Aim: The aim of this essay is to see if mediea use changesthrogh time in a relationship between individuals that have metonline.Material/Method: Qualitative method with nine interviews divided into two groupsdepending whether the person is an actively dejting online or ifshe has a long term relationship with someone she have metonline.Main results: The use of digital media changes thorugh time in therelationship. The individuals stop using the net dejting whenthey meet someone. The digital medias are stage at the begginingof the relationship. Through time they use a multiple ofdigital medias but they have preferenses and prefers to use thetelephone both when they are communicating positive andnegatvie information.Keywords: Online dating, social penetration, process of getting to knoweachother, communication. Mediaded Communication, face toface communication.

Denna kvalitativa studie behandlar ämnet Internetbaserad crowdfunding, enfinansieringsmetod där ett stort antal människor ger en liten summa pengar vardera till ettprojekt via en crowdfundingplattform på Internet. Studiens fokus är engagemang: vad somskapar engagemang för crowdfunding och vad som kan stärka engagemanget. Studienundersöker också om enbart kommunikation via Internet är tillräckligt för att skapa stortengagemang för crowdfunding. Syftet med studien är att bidra till kunskapsutvecklingen inomforskningsområdet crowdfunding så att skapare av crowdfundingkampanjer, i utvecklandet avsina kampanjer, kan öka engagemanget hos de personer som stöttar eller funderar på att stöttaen crowdfundingkampanj. De problemformuleringar som ska bidra till att nå upp till syftet ärföljande: varför engagerar sig människor i crowdfunding? Hur kan interaktionen mellanstöttare och kampanjskapare förbättras? Hur kan ansikte-mot-ansikte-kommunikation, genomevent, öka engagemanget för crowdfundingkampanjer? För att besvara studiensproblemformuleringar och därmed nå upp till syftet genomfördes semistrukturerade intervjuermed sju personer som stöttat crowdfundingkampanjer. Resultatet av undersökningen visar attdet finns flera motiv till varför människor engagerar sig i crowdfundingkampanjer. De motivsom representerades av flest respondenter var att hjälpa en vän och viljan att ett projekt skafinnas. Andra motiv som delades av flera respondenter var att stötta kampanjer där förtroendeoch tillit finns till kampanjskaparna, för att få belöningar för sitt engagemang, för att bli en delav gemenskapen och för att idén med crowdfunding gillas. Undersökningens resultat visaräven tre förbättringsmöjligheter i interaktionen mellan kampanjskapare och stöttare: 1) mervarierande statusuppdateringar på kampanjsidan på crowdfundingplattformen med fokus påannat än enbart det finansiella, 2) mer uppdateringar även efter kampanjens slut och 3) attkampanjskapare bör visa upp sina projekt i en livestream. Studiens resultat visar också attansikte-mot-ansikte-kommunikation, genom event, kan öka engagemanget förcrowdfundingkampanjer. Detta då stöttare får möta personerna bakomcrowdfundingkampanjen samt får se resultatet av kampanjen de stöttat på riktigt, inte enbartvia Internet. I studiens anges hur skapare av crowdfundingkampanjer praktiskt kan tillämpadenna studies resultat för att öka engagemanget hos stöttare samt potentiella stöttare. / This qualitative study addresses Internet-based crowdfunding, which is a financing methodwhere a large number of people give small amounts of money to a project via a crowdfundingplatform on the Internet. The focus of the study is engagement: what creates engagement incrowdfunding and what can increase the engagement. The study also examines ifcommunication only via the Internet is enough to create great engagement. The purpose of thestudy is to contribute to the knowledge development in the research area of crowdfunding. Bydoing that, it will also increase the knowledge among creators of crowdfunding campaignsand enable them to increase the engagement among backers and potential backers in thedevelopment of their campaigns. The research questions that will help achieve the purpose ofthe study are: why do people engage in crowdfunding? How can the interaction betweenbacker and creator of campaigns improve? How can face-to-face communication, throughevents, increase engagement in crowdfunding campaigns? To address these questions andachieve the purpose seven semi-structured interviews were conducted with people who hadbacked crowdfunding campaigns. The result of the study shows that there are differentmotives to why people engage in crowdfunding campaigns. The motives that was mostrepresented by the respondents was in order to help a friend and wanting to realize a certainproject. Other motives that were represented by several respondents were to back campaignsbecause they had confidence and trust in the creators of the campaigns, to receive rewards fortheir engagement, be a part of the community and to back a campaign because they like theidea of crowdfunding. The result of the study also shows three improvement possibilities inthe interaction between creator of the campaigns and the backers: 1) more dynamic updates onthe crowdfunding platform with focus on other than the financial aspect, 2) more updates afterthe end of the campaign and 3) that creators of the campaigns could show their projects in alivestream. The result of the study also shows that face-to-face communication, throughevents, can increase the engagement in crowdfunding campaigns. This is because backers canmeet the persons behind the crowdfunding campaign and see the result of the campaign in reallife and not just via Internet. How creators of crowdfunding campaigns can use the result ofthis study is indicated in the study. The language of the study is Swedish.

China is engaged in the largest healthcare construction program in history, expecting to build more than 2,000 hospitals and a large number of healthcare facilities at all scale over the next few years. This once-in-a-lifetime construction boom provides a valuable opportunity to rethink Chinese hospital design, and especially to consider how to design modern hospitals that are effective and efficient in delivering care, and are responsive to the cultural needs of the Chinese people as well. This dissertation seeks to rigorously define these issues and develop metrics that link design to key healthcare processes. This study uses a range of concepts and analysis tools drawn from cross-culture organizational communications, evidence-based design, space syntax and other research traditions. This thesis develops and refines metrics for four main drivers of nursing unit design: space economy, staff efficiency, natural light and cultural preferences for communication. Communication among Chinese healthcare workers is strongly influenced by cultural preferences for patterns of authority and decision-making reflected in organizational culture and rooted in Confucian principles of hierarchical social structure (Dengji), social network (Guanxi) and face (Mianzi). While the dissertation builds on a longstanding tradition of research focusing on healthcare space economy and staff efficiency, new measures for cultural preferences are proposed and tested. Based on emerging theories of cross-cultural organizational communication by Hofstede and other scholars, and space syntax, this study particularly explores how cultural preferences for face-to-face communication are reflected in the design of Chinese nursing units. Based on the proposed metrics, the dissertation analyzes six pairs of Chinese and US nursing units, matched on layout type. While the Chinese nursing units appear Western, deeper quantitative analysis of their layouts reveals significant national differences in the application of unit typologies in China when compared to those in the U.S. It shows that Chinese hospital design is rooted in cultural preferences such as for positive energy (qi) based on Fengshui theory, and in Confucian principles of hierarchy, social networking and face.

Graphic Design is one part of the producer services sector of the modern metropolitan region. It is a sector that has experienced considerable development in terms of number of firms through demand created by the expansion of advertising and multi media. To date research has established that producer services, particularly finance related ones, agglomerate in the central city to take advantage of the agglomeration economies available in large metropolitan areas. This thesis argues that one of the key factors for the agglomeration of graphic design is the need for face-to-face communication with clients and other firms. There has been some work undertaken looking at the location of non-finance producer services, such as design, although these have been presented as snapshots at a point in time.This thesis extends this understanding through an analysis of agglomerations of graphic design firms over a twenty year time horizon. Using details of firm location in Melbourne every five years from 1981 to 2001 the thesis uses a geospatial analytical technique to identify agglomerations and explores the change in the size, location and density of agglomerations of firms. This research shows that the initial agglomeration of 1981 was still present by 2001 and had been joined by a number of new agglomerations ringing the Melbourne CBD while at the same time there has also been a dispersal of firms to the middle suburbs. In order to provide some insight in to the agglomeration of graphic design firms this research also examines the geography of two industries allied to graphic design: advertising and printing. This research shows that graphic designers and advertising agencies tend to locate in similar parts of inner Melbourne which may be due to the need for face-to-face contact between fims in these two industries. (For complete abstract open document)

Submitted by Noeme Timbo (noeme.timbo@metodista.br) on 2017-01-16T19:00:39Z No. of bitstreams: 1 Ana Maria Dantas de Maio.pdf: 2517558 bytes, checksum: ef634cbd5c9d696e9051da9c51bb81da (MD5) / Made available in DSpace on 2017-01-16T19:00:39Z (GMT). No. of bitstreams: 1 Ana Maria Dantas de Maio.pdf: 2517558 bytes, checksum: ef634cbd5c9d696e9051da9c51bb81da (MD5) Previous issue date: 2016-02-02 / This study addresses face-to-face communications in organizations according to different theoretical approaches. It considers the perspective of simultaneous occurrence of different forms of communication, since enterprises use different channels to interact with its various publics of interest. It takes into account the mediatization phenomenon, which restructures the way in which people relate with each other in contemporary society. The general aim of the research is to systematize roles that are potentially played in face-to-face interaction and to determine some of the circumstances that apply to its practice in organizations. Since this is a theoretical dissertation, bibliographical survey stands out as one of its main methodological procedures; analyses of empirical cases and a case study developed at Embrapa Pantanal constitute illustrative instances. The conclusion is that face-to-face communication occurs in enterprises simultaneously and combined with other communication channels, however, allowing practical and philosophical results as of yet scarcely explored. Only seldom is in person contact used strategically as a mechanism for establishing relationships, finding out the reaction of others and adjusting communications accordingly, linking corporate discourse to practice and evaluating the context within which interactions take place, which can be decisive for corporate communication. / Este estudo trata da comunicação face a face nas organizações sob diferentes abordagens teóricas. Considera a perspectiva da simultaneidade dos meios, já que as empresas utilizam diversos canais para dialogar com seus públicos de interesse. Leva em conta o fenômeno da midiatização, que reestrutura o modo como as pessoas se relacionam na sociedade contemporânea. O objetivo geral da pesquisa é sistematizar papeis potencialmente exercidos pela interação face a face e conhecer algumas circunstâncias que envolvem sua prática nas organizações. Por se tratar de uma tese teórica, a pesquisa bibliográfica se apresenta como um dos principais procedimentos metodológicos; análises de casos empíricos e um estudo de caso desenvolvido na Embrapa Pantanal constituem situações ilustrativas. Conclui-se que a comunicação face a face nas empresas ocorre de forma simultânea e combinada a outros canais de comunicação, porém, ela proporciona resultados práticos e filosóficos ainda pouco explorados. É rara a utilização estratégica de contatos presenciais como mecanismo para estabelecer relacionamentos, conhecer as reações alheias e ajustar a comunicação, aliar o discurso corporativo às práticas empresariais e avaliar o contexto onde se desenvolvem as interações, o que pode ser decisivo para a comunicação organizacional.

Submitted by Noeme Timbo (noeme.timbo@metodista.br) on 2016-08-19T00:23:16Z No. of bitstreams: 1 Ana Maria Dantas de Maio.pdf: 2517558 bytes, checksum: ef634cbd5c9d696e9051da9c51bb81da (MD5) / Made available in DSpace on 2016-08-19T00:23:16Z (GMT). No. of bitstreams: 1 Ana Maria Dantas de Maio.pdf: 2517558 bytes, checksum: ef634cbd5c9d696e9051da9c51bb81da (MD5) Previous issue date: 2016-02-22 / This study addresses face-to-face communications in organizations according to different theoretical approaches. It considers the perspective of simultaneous occurrence of different forms of communication, since enterprises use different channels to interact with its various publics of interest. It takes into account the mediatization phenomenon, which restructures the way in which people relate with each other in contemporary society. The general aim of the research is to systematize roles that are potentially played in face-to-face interaction and to determine some of the circumstances that apply to its practice in organizations. Since this is a theoretical dissertation, bibliographical survey stands out as one of its main methodological procedures; analyses of empirical cases and a case study developed at Embrapa Pantanal constitute illustrative instances. The conclusion is that face-to-face communication occurs in enterprises simultaneously and combined with other communication channels, however, allowing practical and philosophical results as of yet scarcely explored. Only seldom is in person contact used strategically as a mechanism for establishing relationships, finding out the reaction of others and adjusting communications accordingly, linking corporate discourse to practice and evaluating the context within which interactions take place, which can be decisive for corporate communication. / Este estudo trata da comunicação face a face nas organizações sob diferentes abordagens teóricas. Considera a perspectiva da simultaneidade dos meios, já que as empresas utilizam diversos canais para dialogar com seus públicos de interesse. Leva em conta o fenômeno da midiatização, que reestrutura o modo como as pessoas se relacionam na sociedade contemporânea. O objetivo geral da pesquisa é sistematizar papeis potencialmente exercidos pela interação face a face e conhecer algumas circunstâncias que envolvem sua prática nas organizações. Por se tratar de uma tese teórica, a pesquisa bibliográfica se apresenta como um dos principais procedimentos metodológicos; análises de casos empíricos e um estudo de caso desenvolvido na Embrapa Pantanal constituem situações ilustrativas. Conclui-se que a comunicação face a face nas empresas ocorre de forma simultânea e combinada a outros canais de comunicação, porém, ela proporciona resultados práticos e filosóficos ainda pouco explorados. É rara a utilização estratégica de contatos presenciais como mecanismo para estabelecer relacionamentos, conhecer as reações alheias e ajustar a comunicação, aliar o discurso corporativo às práticas empresariais e avaliar o contexto onde se desenvolvem as interações, o que pode ser decisivo para a comunicação organizacional.

Syftet med min uppsats är att undersöka socialarbetares upplevelser av digital teknik i kontakt med klienter och samverkanspartners, för att se vilka förändringar som uppstått när samtalen genomförs digitalt och vilka möjligheter och utmaningar det medför. Detta eftersom jag ville undersöka om socialarbetare upplever att den sociala närvaron förändras när samtalen sker digitalt.   Studien har genomförts med hjälp av sju intervjuer med socialarbetare som är verksamma i en mindre kommun. De arbetar inom myndighetsutövning eller öppenvård på individ- och familjeomsorgen (IFO). Den insamlade datan har analyserats genom en tematisk analys. Resultatet visar att samtliga socialarbetare föredrar fysiska samtal framför digitala samtal. De upplever dock videosamtal som ett bra komplement till fysiska möten, exempelvis med människor som har social fobi eller i möten med andra aktörer som skola och hälso- och sjukvård. Socialarbetarna upplever den digitala tekniken som utmanande eftersom de inte har någon stor vana av att använda videosamtal. Intervjupersonerna upplever vinster när det gäller effektivitet då den digitala tekniken bland annat underlättar samtal med människor på annan ort.  Min slutsats är att socialarbetarna som har deltagit i intervjuerna ser ett värde i att fortsätta ha fysiska samtal eftersom dessa skapar en närhet till klienten som de anser är viktig, vilket de upplever är svårare vid videosamtal. Jag kan även konstatera att digitala metoder skapar nya flexibla möjligheter och ökar tillgängligheten för socialarbetarna att möta individer som inte vill eller kan träffas fysiskt.

Made available in DSpace on 2016-08-03T12:31:13Z (GMT). No. of bitstreams: 1 Katia Perez.pdf: 1252060 bytes, checksum: 206ad077341f3b413fa28fc6381ba825 (MD5) Previous issue date: 2010-04-20 / Conselho Nacional de Desenvolvimento Científico e Tecnológico / The organizational grapevine has been studied since the World War II in the United States. In Brazil, this communication process has gained prominence in late 1970 with the labor movements looking for democratic forms of communication during the military regime. The formal face-to-face communication began to be practiced in organizations in the mid-1990s with the arrival of new models of international business management. Based on the study of both grapevine and formal face-to-face communication, by bibliographic research and in-depth interviews with academics and professionals from different fields of knowledge, it was possible to describe their histories, attributes and roles in organizations nowadays, and how these two forms of face-to-face communication (formal and informal) interact with each other, according to personal or organizational interests.(AU) / A rádio-peão é estudada nos Estados Unidos desde o período pós II Guerra Mundial. No Brasil, este processo comunicacional ganhou relevância no final da década de 1970 com os movimentos operários que buscavam formas democráticas de diálogo, durante o regime militar. Já a comunicação formal face a face começou a ser praticada nas organizações brasileiras em meados dos anos 1990, com a chegada de novos modelos internacionais de gestão empresarial. Ao estudar estes dois formatos de comunicação, através de pesquisas bibliográfica e documental e entrevistas semi-abertas com acadêmicos e profissionais de mercado de diferentes áreas de conhecimento e atuação, foi possível um aprofundamento acerca de suas histórias, atributos e papéis desempenhados hoje, nas organizações, além de como essas formas de comunicação face a face (formal e informal) interagem entre si, de acordo com interesses pessoais ou organizacionais.(AU)

The constitution of the Republic of South Africa has mandated government to keep in touch with the citizens, by regularly updating them on the services available for the improvement of their lives, and further to constantly report back on progress made in implementing government policies. In recent years, the country has been experiencing sporadic service delivery protests especially at the local sphere of government (municipal level). The aim of the study was therefore to examine the success of the communication and information system of the South African government in disseminating information to citizens. The area of the study was the Province of Mpumalanga which is one (1) of the nine (9) provinces constituting the Republic of South Africa. For the study, quantitative research method in the form of a survey was adopted, the hypothesis tested and the findings generalised. In creating a sample frame for the study, both probability and non-probability sampling techniques were adopted. The type of data collection instrument adopted was a structured questionnaire. Single-stage cluster sampling was adopted for heads of government communication whereas judgemental or purposive sampling technique was adopted for citizens. Data was analysed utilising data tabulation, descriptives, and data disaggregation quantitative data analysis procedures. The key findings of the study, amongst others, are: (a) That the current communication and information system being utilised by the South African government has an impact (it has improved communication with citizens); (b) That the citizens prefer government to communicate with them in their own indigenous languages (communicating in all eleven (11) official languages); (c) That the citizens prefer face-to-face communication; (d) That citizens would like to receive government messages via social media (given its immediacy and interactivity); and (e) That the low status of the communication function at the local government level denies communicators access to information to be communicated. Amongst others, the study recommends that (1) communication should be recognised as a strategic management function in all spheres of government; (2) the use of radio as the primary channel of information should be strengthened; (3) face-to-face communication with citizens should be strengthened; (4) information dissemination should be done in all eleven (11) official languages, including in Braille and sign-language; (5) social media and SMS notification should be included in the government communication policy as one of its official information dissemination channels. / Communication Science / M.A. (Communication)