Studien har undersökt hur några norrländska stora och medelstora organisationer arbetar medkompetenskartläggning. Vidare undersöktes hur synen på kompetens, kompetenskartläggningoch utsikter för HR-arbetet i och med digitaliseringens framfart varierar mellanorganisationsnivåer. Studien tog delvis utgångspunkt i teorier som rör arbetet med kompetensutifrån ett organisatoriskt perspektiv. Även teorier som rör digitalisering av organisationer ochmer specifikt HR-funktionen där det tämligen nya tillvägagångssättet för databaserad analys,People Analytics, diskuterats i relation till framtidsutsikter och kartläggning. Studiensuppkomst och relevans kunde härledas till den globala kompetensbrist som återspeglas iSverige och i synnerhet Norrland. Data samlades in genom semistrukturerade intervjuer medHR-anställda från respektive organisation. Av resultatet framkom att samtliga organisationerupplever kompetensbristen i någon mån, däremot varierade synen på kompetenskartläggningoch dess nytta för organisationen. I det fall kompetenskartläggning utförs var det ofta relaterattill uppkomna behov såsom rekrytering- eller utbildningsinsatser, i andra fall delegerasansvaret till chefer och föll således inte under HR´s ansvar. Resultatet kunde härledas till dengenerella utvecklingen av HR-professionen då det i studien framkom att det skett enförflyttning från en mer kvalitativ till en mer affärsmässig och strategiskt syn på HR. Vidareframkom att digitaliseringen kan påstås påskyndat denna transformation. En förändring somansågs vara mer eller mindre positiv bland de olika informanterna. Studien bidrog därmedmed en förklaring till varför det finns anledning att ifrågasätta kompetenskartläggningensförekomst i organisationer, men även en skildring av HR´s och den digitala utvecklingen roll iorganisationerna. En förändringsfas som enligt studien bör betraktas som pågående.

A atividade de Human Resources Analytics (HR Analytics) não é recente, mas vem ganhando importância na literatura de Recursos Humanos (RH) e no meio profissional. Contribuem para isso as pressões originadas pelos avanços de capacidade de processamento e análise que Tecnologia da Informação (TI) oferece atualmente e pela crescente exigência para que a estratégia de RH esteja mais conectada à da linha de negócios. A literatura sobre o tema aponta fatores que ainda precisam ser melhor explorados para que o desenvolvimento do tema \"HR Analytics\" possa ser melhor compreendido nos meios acadêmico e profissional, como o aporte de capacitação e conhecimento analíticos no RH, a eficiência na aplicação dos recursos de TI e a conexão da formulação estratégica de RH com as estratégias da linha de negócios e da TI. Esses fatores parecem ligados a como se desenvolve a inteligência de RH através de HR Analytics, cenário em que a criação de conhecimento e o alinhamento com TI ocupam papel central. Dado esse panorama, esta pesquisa busca identificar como é o processo de criação de conhecimento e o contexto de alinhamento entre TI e RH em empresas brasileiras que praticam o HR Analytics. Para isso, foram conduzidos estudos de caso com cinco empresas através de formulários de avaliação e entrevistas semiestruturadas. Os dados foram fornecidos por lideranças de RH e integrantes do processo de HR Analytics das empresas. Os resultados direcionam para diferenças entre como lideranças de RH e Business Partners buscam criar valor através de HR Analytics. Essa observação parece apontar para a necessidade de atenção à sinergia dos esforços para que cada campo de interações atinja seus objetivos; como as importâncias da unificação de conceitos e do direcionamento estratégico no RH. Assim, a maturidade de desenvolvimento do HR Analytics parece se encontrar ligada a esses fatores e também à influência do caminho de desenvolvimento tecnológico optado pelo RH. / Human Resources Analytics (HR Analytics) is not a recent activity, but it is getting relevance in Human Resources (HR) literature and in the professional environment. Compound this scenario pressures brought by the advances in processing and analysis capacity that Information Technology (IT) currently offers and by the increasing requirement over the HR strategy to be more connected to that of the line of business. The literature points out factors that still need to be better explored so that the development of the theme \"HR Analytics\" can be better understood in academic and professional environments, such as the contribution of analytical knowledge in HR, efficiency in the application of IT resources and the connection of strategic HR formulation with line-of-business and IT strategies. These factors seem to be related to how HR intelligence is developed through HR Analytics, a scenario in which knowledge creation and alignment with IT play a central role. Presented this scenario, this research aims to identify how the process of knowledge creation and the context of alignment between IT and HR take place in Brazilian companies that practice HR Analytics. For this, case studies were conducted with five companies through assessment forms and semi-structured interviews. The data were provided by HR leaders and members of the HR Analytics business process. The results point to differences between how HR leaders and Business Partners seek to create value through HR Analytics. This observation seems to highlight attention to the synergy of efforts, so each field of interactions could reach its objectives; such as the importance of unifying concepts and strategic direction in HR. Thus, the development of the maturity of HR Analytics seems to be connected to these factors, as well as the influence of the ways of technological development chosen by HR.

A atividade de Human Resources Analytics (HR Analytics) não é recente, mas vem ganhando importância na literatura de Recursos Humanos (RH) e no meio profissional. Contribuem para isso as pressões originadas pelos avanços de capacidade de processamento e análise que Tecnologia da Informação (TI) oferece atualmente e pela crescente exigência para que a estratégia de RH esteja mais conectada à da linha de negócios. A literatura sobre o tema aponta fatores que ainda precisam ser melhor explorados para que o desenvolvimento do tema \"HR Analytics\" possa ser melhor compreendido nos meios acadêmico e profissional, como o aporte de capacitação e conhecimento analíticos no RH, a eficiência na aplicação dos recursos de TI e a conexão da formulação estratégica de RH com as estratégias da linha de negócios e da TI. Esses fatores parecem ligados a como se desenvolve a inteligência de RH através de HR Analytics, cenário em que a criação de conhecimento e o alinhamento com TI ocupam papel central. Dado esse panorama, esta pesquisa busca identificar como é o processo de criação de conhecimento e o contexto de alinhamento entre TI e RH em empresas brasileiras que praticam o HR Analytics. Para isso, foram conduzidos estudos de caso com cinco empresas através de formulários de avaliação e entrevistas semiestruturadas. Os dados foram fornecidos por lideranças de RH e integrantes do processo de HR Analytics das empresas. Os resultados direcionam para diferenças entre como lideranças de RH e Business Partners buscam criar valor através de HR Analytics. Essa observação parece apontar para a necessidade de atenção à sinergia dos esforços para que cada campo de interações atinja seus objetivos; como as importâncias da unificação de conceitos e do direcionamento estratégico no RH. Assim, a maturidade de desenvolvimento do HR Analytics parece se encontrar ligada a esses fatores e também à influência do caminho de desenvolvimento tecnológico optado pelo RH. / Human Resources Analytics (HR Analytics) is not a recent activity, but it is getting relevance in Human Resources (HR) literature and in the professional environment. Compound this scenario pressures brought by the advances in processing and analysis capacity that Information Technology (IT) currently offers and by the increasing requirement over the HR strategy to be more connected to that of the line of business. The literature points out factors that still need to be better explored so that the development of the theme \"HR Analytics\" can be better understood in academic and professional environments, such as the contribution of analytical knowledge in HR, efficiency in the application of IT resources and the connection of strategic HR formulation with line-of-business and IT strategies. These factors seem to be related to how HR intelligence is developed through HR Analytics, a scenario in which knowledge creation and alignment with IT play a central role. Presented this scenario, this research aims to identify how the process of knowledge creation and the context of alignment between IT and HR take place in Brazilian companies that practice HR Analytics. For this, case studies were conducted with five companies through assessment forms and semi-structured interviews. The data were provided by HR leaders and members of the HR Analytics business process. The results point to differences between how HR leaders and Business Partners seek to create value through HR Analytics. This observation seems to highlight attention to the synergy of efforts, so each field of interactions could reach its objectives; such as the importance of unifying concepts and strategic direction in HR. Thus, the development of the maturity of HR Analytics seems to be connected to these factors, as well as the influence of the ways of technological development chosen by HR.

The development of technologies supporting the use and application of data has contributed to the increased use of Human Resource Analytics among human resources (HR) professionals and decision-makers. The literature suggests that HR Analytics can help firms address strategic concerns. For instance, HR professionals who have integrated analytics as applied to HR processes have used crucial metrics that assisted the decisionmaking process by identifying HR-related issues. Nevertheless, HR Analytics remains in its infancy, and adoption among HR professionals is lagging. This study draws upon the theoretical frameworks of Diffusion of Innovation, the Theory of Planned Behavior, and the Technology Acceptance Model to identify why HR Analytics is not widely adopted. Specifically, this study investigates which factors influence the adoption of HR Analytics among HR professionals. / Business Administration/Human Resource Management

The way organizations make decisions today is very often purely based on intuition or gut-feeling. It does not matter whether decisions are of high risk for the company’s future or not, managers golden-gut is the only thing that determines whether invest- ments should be made or not. Analytics is the opposite of this intuition-based decision making. If taken seriously, almost all decisions in organizations are made on facts that are analytically derived from massive amount of data from internal and external sources such as customer relationship systems to social networks. Business leaders are becoming more aware of analytically based decisions, and some use it more than others. Analytics is usually practiced in finance, customer relationships or marketing. There is, however, one area where analytics is practiced by a small number of companies, and that is on the organization’s workforce. The workforce is usually seen as one of the most complicated areas to practice analytics. An employee is, of course, more com- plicated than a product. Despite this fact, companies usually forget that conducting analytics on employees is very similar to conducting analytics on customers, which has been practiced for many decades. Some organizations are showing great success with applications of Workforce Analytics (WA). Most of these organizations are located in the US or outside of Sweden. This thesis has conducted research on to what extent Workforce Analytics is practiced in Sweden. Empirical findings show that some com- panies use WA in Sweden. The practice is not of highest sophistication of WA. Also, they show aspiration towards the idea of WA and some are locally conducting various of applications.

The aim of this paper is to present the possibilities of the usage of advanced analytical tools to optimize decision-making in personnel practice. The literature review part of the thesis deals with the so-called HR analytics, its development, possibilities of its usage, and the methodological framework on which it is based. The next part of the paper deals with the specific application of HR analytics in the field of employee retention according to the methodological framework of CRISP-DM. The last chapter describes in detail the phenomenon of employee turnover, its consequences, and possible explanatory variables. The empirical part of the paper is framed as a quantitative, applied research and deals with voluntary turnover of employees in a particular company-a large Czech bank. Firstly, the statistical-inference part of the research identifies several statistically significant predictors of employee turnover through binary logistic regression-unemployment rate, number of changed teams, time spent in the company, salary and total income, salary growth rate, team size, extraordinary bonus, and gender. Secondly, in the data-science part, several prediction models are compiled, one using binary logistic regression as well and another based on several machine learning techniques. The models are...

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Teknisk utveckling har varit en drivande kraft för effektivisering av organisationer genom historien. I takt med denna effektivisering har även arbetssätt och krav på anställda förändrats vilket har lett till ett behov av att strukturerat hantera personalrelaterade frågor. Utifrån detta har human resources (HR) som organisatorisk funktion vuxit fram. Den tekniska utvecklingen fortsätter och idag används tekniska lösningar som verktyg för många av organisationens funktioner. Dock menar tidigare forskning att HR inte hänger med i denna utveckling vilket påverkar HR-funktionens roll i organisationen och är en utmaning idag och framöver. En uppmärksammad teknisk lösning idag, i form av en uppsättning teknikbaserade vertyg, aktiviteter och arbetssätt, som anses kunna hjälpa HR som funktion att ta nästa steg i utvecklingen är people analytics. Syftet med denna studie är att öka förståelsen för people analytics i Sverige, vilka effekter som eftersträvas samt vilka möjligheter och utmaningar som finns för att uppnå dessa effekter. Detta grundar sig i att det finns ett behov av empiriskt grundad forskning i en svensk kontext eftersom det finns en avsaknad av detta idag. Genom tillämpning av en kvalitativ surveyundersökning av tolkande karaktär med semistrukturerade intervjuer framkommer ett empiriskt material som analyseras med hjälp av tidigare forskning och socioteknisk teori. Studien visar att people analytics är en uppsättning aktiviteter som är värdefulla för såväl organisationer som HR-funktioner eftersom det möjliggör evidensbaserat strategiskt arbete, med data och statistik som grund, i personalrelaterade frågor. Genom att använda people analytics kan organisationer följa upp sitt personalrelaterade arbete på ett mer strukturerat sätt och HR som funktion har även fått ökad legitimitet i organisationen på grund av detta. Däremot finns det ett antal komplext sammanflätade faktorer som idag agerar hindrande för att people analytics ska nå sin fulla potential i svenska organisationer, dessa faktorer återfinns både i sociala och tekniska aspekter av arbetet med people analytics. Genom att skapa förståelse för varför dessa faktorer påverkar användandet och effekterna av people analytics bidrar denna studie med värdefulla insikter för både praktiker och akademiker. Dessa insikter handlar om hur arbetet med people analytics kan uppnå de långsiktiga mål och syften som finns både inom forskning och hos svenska organisationer.

The use of analytics in human resource (HR) management has proven successful in improving company performance by reducing workforce costs, improving the quality of recruitment, improving talent management and employee engagement, and generally improving productivity. The purpose of this qualitative, multiple-case study was to explore how HR managers use analytics to improve company performance using the contextually based human resource theory as the conceptual framework. The target population comprised a purposeful sample of 5 HR managers in Washington DC; the United States; and Lagos, Nigeria, who had experience using analytics for HR management. Data were collected through semistructured interviews using face-to-face, telephone, and Internet communications and a review of company documents and websites. Data analysis included content and thematic analysis. Four themes emerged from data analysis: the need for HR analytics to align with organizational strategy, the need for understanding HR metrics and how insights derived from HR analytics improve company performance, influencers of HR analytics adoption, and the barriers to HR analytics adoption. The findings and recommendations of this study can assist HR managers in implementing HR analytics successfully. The implications for positive social change include the potential for increased employee satisfaction, improved productivity, and enhanced prosperity in local communities, leading to positive socioeconomic indicators.

Bakgrund och syfte: Implementeringen av HR analytics är mycket låg trots att forskning visar på att användandet av HR analytics leder till bättre beslut i organisationer. Syftet med studien var att undersöka HR analytikers uppfattning av hinder bakom den begränsade framväxten. Metod: Sex HR analytikers semistrukturerade intervjuer analyserades genom en tematisk analys. Analysen var induktiv med inslag av deduktion. Resultat: Det råder en kompetensbrist inom området. Hinder för framväxten har visat sig vara HR analytikers tvivel på sin egen förmåga att arbeta databaserat, brist på ledningsstöd, brister i mjukvara, kompetens- och utbildningsbrist samt informationsbrist. HR analytics ger en högre legitimitet för professionen vilket också pekar mot ett ökat framtida användande. HR analytics har också resulterat i ett större inflytande hos ledning och chefer. Slutsatser: Studien talar för en utbildningssatsning där fokuset inte enbart bör ligga på de `hårda ́ kompetenserna utan också på de `mjuka ́ såsom förändringsledning, storytelling och kommunikation.