Masters in Public Administration - MPA / The historic social and economic inequalities had a negative impact on majority of young children in South Africa. This dates back to post-apartheid era where the development of young children. of some previously disadvantaged communities, has been weakened by inadequate access to health care, quality education, social service and quality nutrition. The present study evaluated the progress made on the implementation of the National Development Plan (NDP) 2030 using a case study of Early Childhood Development (ECO) centres in Site-B Township based in Khayelitsha. To support the notion of "leaving no one behind and universal access to education", the study used a Humanistic Approach Theory Framework and Human Capital Approach to determine the current status of the formalisation of the ECD centres, infrastructure and equipment, basic service delivery as well as safety at the ECD centres in Site-B. The study adopted a qualitative research design using a semi structured face-to-face interview schedules with respondents. Purposive sampling was applied to select the critical case perceived useful for the study. It comprised of 20 respondents, all principals or owners of the selected ECD centres. ECD centres were selected from the database obtained from the Department of Social Development (DSD) and the Department of Basic Education (DBE). From the samples, the study revealed that even though a lot has been done by different stakeholders to support Early Childhood Development, learning centres located in historically disadvantaged areas such as Site-B still face a number of challenges. Key among them are: challenges to comply with the registration process and lack of trained and skilled teachers; inadequate funding to meet compliance standards; insufficient infrastructure and educational equipment and lack of support for ECO safety and security measures and health related emergencies.

The diploma thesis focuses on experiential education as a possible and efficient methodology for teaching ESL to adult learners. The theoretical part scrutinizes the key principles of the method and investigates its background. In addition, the thesis clarifies the concept of learning styles and Kolb's Learning Cycle. The following sections deal with the adult learner as a specific type of learner with his characteristic needs and factors influencing his SLA. Furthermore, the benefits of experiential education for the adult learner are considered. The practical part introduces several concrete activities using elements of experiential education. These activities were described in detail and piloted in a group of adult learners.

Submitted by Eduardo Almeida (duplahelice2@hotmail.com) on 2014-03-09T13:42:06Z No. of bitstreams: 1 DISSERTAÇÃO.pdf: 1034734 bytes, checksum: bc6e8d41685a4d8a69d4a437d235261b (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2014-03-11T14:46:55Z (GMT) No. of bitstreams: 1 DISSERTAÇÃO.pdf: 1034734 bytes, checksum: bc6e8d41685a4d8a69d4a437d235261b (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2014-03-12T17:55:38Z (GMT) No. of bitstreams: 1 DISSERTAÇÃO.pdf: 1034734 bytes, checksum: bc6e8d41685a4d8a69d4a437d235261b (MD5) / Made available in DSpace on 2014-03-12T17:55:51Z (GMT). No. of bitstreams: 1 DISSERTAÇÃO.pdf: 1034734 bytes, checksum: bc6e8d41685a4d8a69d4a437d235261b (MD5) Previous issue date: 2013-12-16 / The aim of this study was to identify the dimensions of bureaucracy and relate them to existing elements of bureaucratic dysfunction in a unit of state government, under the Criminology, influencing the Quality of Work Life (QWL), considering the approaches humanist and restrictive in the context of General Coordination Skills (CGP) from the perception of crowded servers this unit Public Security. It used descriptive research through a qualitative case study approach, with a sample of forensic experts from the 'Hercílio Macellaro' Criminalistics Institute (ICHM), crowded in the capital, Campo Grande, Mato Grosso do Sul state. The method of data collection adopted for the realization of bureaucratic dysfunction was a questionnaire with closed assertive alternative multiple choice, whose response model consists of four levels of gradation (always, often , seldom , never ), prepared from Maia and Pinto model (2007 ). At another point of the view, the questionnaire was administered presenting issues that addressed elements of QWL proposed by Werther and Davis model (1983 ), adapted for the present study. For this questionnaire, the questions were presented in polarized satisfaction Likert scale, consisting of five alternatives (totally disagree, partially disagree, neither agree nor disagree, partially agree and strongly agree), characterizing the opinion of the participant. The interpretation of the data allowed us to analyze the existence of four elements of bureaucratic dysfunction : internalization of rules, too formalistic, routines and records, resistance to change and display signs of authority. On one hand, the humanistic approach was possible to analyze the survey respondents show noise in communication, both vertically and horizontally, which indicates the need for more transparency and clarity as possible within and between departments and teams in these with superiors, to provide greater understanding between all involved and eliminating conflicts that may occur through misinformation. On the other hand, the analysis of the restrictive approach to QWL in this study allowed us to observe the predominance of instrumental rationality in organizational context of ICHM, since it is geared only to meet your organizational processes based on binomial technique versus production. One can thus consider that the ICHM is strongly connected to the bureaucratic organization model, exteriorized through four levels of bureaucratic dysfunctions. Moreover, as a pretext for the pursuit of efficiency, efficacy and effectiveness, organizational praxis ICHM seems to converge to two models of production: Fordism and Taylorism , which reinforce the restrictive current of the QWL, which seem to confirm the maintenance of the objectification subject in relation to the object, that is, when it was thought that organic being could enjoy the technological development achieved in various sciences , paradoxically, what has been seen is the work as an end in itself. / O objetivo geral deste estudo consistiu em identificar as dimensões da burocracia e relacioná-las aos elementos de disfunção burocrática existentes em uma unidade da administração pública estadual, no âmbito da Criminalística, que influenciam a Qualidade de Vida no Trabalho (QVT), considerando as abordagens humanista e restritiva, no contexto da Coordenadoria Geral de Perícias (CGP), a partir da percepção dos servidores lotados nesta unidade da Segurança Pública. Utilizou-se a pesquisa descritiva por meio de uma abordagem qualitativa de estudo de caso, com amostra constituída por peritos criminais do Instituto de Criminalística 'Hercílio Macellaro' (ICHM), lotados na Capital do Estado, Campo Grande - MS. O método de coleta de dados adotado para a constatação das disfunções burocráticas foi um questionário com assertivas fechadas de alternativas de múltipla escolha, cujo modelo de resposta compõe-se por quatro níveis de gradação (sempre, muitas vezes, poucas vezes, nunca), elaborado a partir do modelo de Maia e Pinto (2007). Em outro momento, foi aplicado o questionário apresentando questões que abordavam os elementos da QVT propostos por Werther e Davis (1983), adaptado para o presente estudo. Para este questionário, as questões foram apresentadas em escala polarizada de satisfação do tipo Likert, composta por cinco alternativas (discordo totalmente, discordo parcialmente, não concordo nem discordo, concordo parcialmente e concordo totalmente), caracterizando a opinião do participante. A interpretação dos dados permitiu analisar a existência de quatro elementos de disfunção burocrática: internalização das regras, excesso de formalismo, rotinas e registros, resistência às mudanças e exibição de sinais de autoridade. De uma lado, a abordagem humanista foi possível analisar que os respondentes da pesquisa evidenciam ruídos na comunicação, tanto vertical quanto horizontal, o que indica a necessidade de mais transparência e clareza possível dentro e entre as equipes nos departamentos e destes com os superiores hierárquicos, a fim de proporcionar maior entendimento entre todos os envolvidos e a eliminação de conflitos que possam ocorrer através de informações distorcidas. Por outro lado, a análise da abordagem restritiva sobre a QVT neste estudo permitiu observar a predominância da racionalidade instrumental no contexto organizacional do ICHM, uma vez que está voltada somente para atender a seus processos organizacionais fundamentados no binômio técnica versus produção. Pode-se, assim, considerar que o ICHM está fortemente ligado ao modelo de organização burocrática, exteriorizado por quatro níveis de disfunções burocráticas. Além disso, como pretexto pela busca da eficiência, eficácia e efetividade, a práxis organizacional do ICHM parece convergir para dois modelos de produção: fordista e taylorista, as quais reforçam a corrente restritiva da QVT, que parece confirmar a manutenção da coisificação do sujeito em relação ao objeto, isto é, quando se pensava que o ser orgânico pudesse desfrutar do desenvolvimento tecnológico alcançado em várias ciências, paradoxalmente, o que tem sido visto é o trabalho como um fim em si mesmo.

The objective of this article is to show the importance of the humanistic approach of the accounting student considering the social orientation of accounting knowledge whose main objectives are the preparation, interpretation and assessing of the financial information of the different economical events. These reflections results from three years work devoted to the preparation and implementation of a new career program based on competences for the Facultad de Administración y Contabilidad of the Pontificia Universidad Católica del Perú (PUCP) and the result of a research about the needs and interests of the academic, social and business agents related to the accounting field. The career program adopted take the graduated of the career to prepare moral positive judgments and to understand that the occupation training is just a part of the human approach. / El propósito de este artículo es presentar la importancia de la formación humanística del estudiante de la carrera de Contabilidad teniendo en cuenta el carácter social del conocimiento contable cuyos principales objetivos son la preparación, interpretación y evaluación de la información financiera de los eventos económicos producidos. Estas reflexiones son el fruto de más de tres años de trabajo empleados en la confección e implementación de un nuevo plan de estudios basado en competencias para la carrera de Contabilidad de la Facultad de Administración y Contabilidad de la Pontificia Universidad Católica del Perú (PUCP) y resultado de una investigación sobre las necesidades e intereses de los agentes académicos, sociales y empresariales vinculados al quehacer contable. El plan de estudios adoptado predispone al egresado de la disciplina a elaborar juicios morales positivos y a entender que la educación profesional solo es una parte de la formación humana.

Cette thèse se propose de démontrer combien un apprentissage hybride en «Ticéitude» (notion que nous avons inventée) peut être source de progrès, de motivation et d’autonomie et aussi de développer l’autotélisme des professeurs et des apprenants, c’est-à-dire une notion de bien être quand on apprend ou quand on enseigne.L’éducation est en train de prendre un tournent de son histoire grâce au numérique. On voit apparaître de nouvelles approches innovantes un peu partout dans le monde. Le défi est de pouvoir améliorer la qualité des apprentissages. Dans l’enseignement des langues et du FLE en particulier, le défi est de taille car il s’agit à la fois de suivre les curriculum en place et d’inventer de nouvelles approches sans choquer les uns ou effrayer les autres. Le modèle que nous avons mis en place et que nous appelons «Ticéitude» s’inscrit dans le nouveau paradigme de l’apprenance et d’un enseignement des langues humaniste. La «Ticéitude» permet de tisser des liens dans le cadre d’un environnement pédagogique riche et diversifié. Il s’agit d’un modèle socio-constructiviste humaniste qui favorise l’apprentissage collectif ou collaboratif; ainsi renforçant la motivation et l’autonomie des apprenants dans un contexte australien, suivant ainsi les différents curriculum de ce pays. L’approche hybride s’est vite imposée à nous comme un modèle à la fois contemporain mais aussi futuriste car elle permet un apprentissage renforcé, voire accéléré. Nous visons dans une société cognitive du réseautage où on peut apprendre ce qu’on veut, quand on le veut individuellement ou avec les autres. La notion de professeur est en train de changer car nous devenons de plus en plus des «coach» ou des «facilitateurs pédagogiques». Le dispositif que nous avons mis en place permet l’apprentissage quand on a envie de le faire, mais avec le guidage du professeur. Le professeur devient alors un allié! Il guide, il propose, mais aussi il participe avec les apprenants sur le réseau social mis en place au sein du dispositif que nous avons mis en place. Finalement, la «Ticéitude» implique l’utilisation des TICE mais de manière humaniste afin que les outils numériques puissent prendre toute leur valeur dans un environnement durable propice à l’apprentissage du FLE en Australie mais aussi dans le monde entier. / This thesis aims to demonstrate the effective implementation of a hybrid approach for learning French as a second language with the application of “Ticéitude”, a practical new concept for language learning in the 21st Century. This concept is a process of self-progression that targets the development of autonomy in the learner and for self-motivation, while also developing an autotelic personality, which means a certain “well-being” in the process of learning and teaching. Education is evolving due to today’s fast progress in digital technologies and is changing the course of history. Also because of this fast paced progress, we are currently witnessing new innovative approaches almost everywhere around the world. These challenges imply the importance of improving the quality of learning materials that is made available to the general populace. Our model, which is called Ticéitude, is aimed towards a humanistic approach of learning in the paradigm of “apprenance”. The notion of Ticéitude is to create links in a rich and diversified network. It is based on a socio-constructivist model, which encourages collaborative learning; thus reinforcing the motivation and autonomy of learners. In this instance, the model is based on the Australian context following the different curriculum in the various states and territory of this country. A hybrid approach has been put in place to create accelerated learning, based on the process of self-progression that targets the development of autonomy in the learner and for self-motivation, while also encouraging the development of an autotelic personality. In today’s world, we live in a cognitive society of networking when one can learn whenever or wherever he/she wants. The notion of “teacher” is changing as we focus more about coaching than teaching. The platform, which we created, allows individual learning with the guidance of the coach (teacher); thus teachers becoming more like peers. Teachers provide guidance to the students, suggest new approaches and at the same time participate to the network of a “group focused social learning”. Ticéitude implies the utilisation of new technologies but with a humanistic approach; so those tools are used effectively in a sustainable environment aimed to develop French learning not only in Australia but also around the world.

According to Skolverket, the Swedish school has two missions: conveying knowledge and teaching values. These values are taught through the common principles (värdegrund) and instruct students about democratic values and human rights. However, Skolverket also reports that students lack such knowledge. Therefore, this essay aims to create a module with the main purpose of formulating and teaching the common principles, by using Phaswane Mpe's Welcome to Our Hillbrow, a text with the ability of presenting ethical issues whilst also making the reader respond to them. To achieve this, the values of the common principles will be extracted with the help of virtue ethics, which creates a conjunction with the book, where three topics are selected: sexism, gender identity and societal transformation. Virtue ethics, representing the common principles, together with Adichie’s definition of African feminism inform the analysis of sexism and gender inequality in the book and show how they are prevalent and extensive. Societal transformation is conceptualised and investigated through the use of narratology. Sexism and gender inequality are located in the horizontal plane of an arena, where the vertical expansion of narrative levels creates the urge for societal transformation. Such an expansion is made possible by an implied author, which provides the effect needed for reader inclusion. As such, Welcome to Our Hillbrow is described to entail an ethical challenge, that forces a responsible reader to emerge. Issues of sexism and gender inequality are then used together with the arena of societal transformation to construct a module in English 7, where students may themselves become reasonable readers through a process of critical self-reflection, a vital part of virtue ethics. This is done by employing Socratic and deliberative dialogue and an affective-humanistic approach, which together promote democratic values and human rights.

Le présent projet avait comme objectif d’évaluer, chez des adolescents participant à une équipe sportive, si l’accompagnement d’un entraîneur humaniste formé par l’organisme Pour 3 Points (P3P) était associé à des niveaux d’anxiété sociale et généralisée inférieurs comparativement à l’accompagnement par un entraîneur n’ayant pas été formé par cet organisme. À partir des études faites au Québec sur l’organisme de P3P, il était attendu que les adolescents encadrés par un entraîneur humaniste auraient moins de symptômes d’anxiété sociale et/ou d’anxiété généralisée que les adolescents encadrés par un entraîneur « régulier ». Cette hypothèse a été testée auprès d’un échantillon (n = 144) constitué d’adolescents entre 12 et 17 ans (m = 14,404, ÉT = 1,611) issus de 15 équipes sportives provenant de milieux scolaires et communautaires de la grande région de Montréal. Ces adolescents étaient répartis en deux groupes, soit les adolescents encadrés par un entraîneur formé par P3P (n = 44) et les adolescents encadrés par un entraîneur régulier (n = 100). Des variables de contrôle, telles que le sexe, l’âge et l’indice de milieu socioéconomique ont été ajoutés aux analyses ANCOVA. Les résultats obtenus ne démontrent aucune différence significative entre le groupe P3P et le groupe non-P3P. Bien que l’hypothèse de recherche n’ait pas été confirmée, il demeure pertinent d’étudier le rôle des entraîneurs sportifs relativement aux symptômes anxieux des adolescents athlètes qu’ils accompagnent. Aucune étude ne s’était penchée sur l’impact potentiel associé au fait d’être encadré par un entraîneur humaniste sur les comportements intériorisés des adolescents. Ainsi, cette étude permet d’ouvrir le sujet pour de futures recherches. / The objective of this project was to evaluate, in adolescents participating in a sports team, whether the accompaniment of a humanist trainer trained by the organization Pour 3 Points (P3P) was associated with lower levels of social and generalized anxiety in adolescents participating in a sports team compared to coaching by a coach whom P3P has not trained. Based on studies done in Quebec on the P3P organization on the subject, we expected that adolescents supervised by a humanist coach would have fewer symptoms of social anxiety and/or generalized anxiety than adolescents accompanied by a "regular" trainer. This hypothesis was tested with a sample (n = 144) of adolescents between 12 and 17 years old (M = 14.404, SD = 1.611) from 15 sports teams from school and community settings in greater Montreal. These adolescents were divided into two groups, adolescents supervised by a coach trained by P3P (n = 44) and adolescents supervised by a regular coach (n = 100). We conducted ANCOVA analyses that accounted for control variables, such as gender, age, and socioeconomic status. The results showed no significant difference between the intervention and comparison groups. Although the research hypothesis has not been confirmed, it remains relevant to study the role of sports coaches concerning athlete-adolescents' anxiety symptoms. No study had looked at the potential impact of being accompanied by a humanistic coach on the internalized behaviors of youth. Thus, this study opens up the subject for future research.

Hierdie proefskrif handel oor 'n selfaktualiseringsbenadering tot bestuursukses binne 'n finansiele instelling. Die stand punt word gehuldig dat bestuurders wat reeds hoer vlakke van selfaktualisering bereik het oor die persoonlikheidskenmerke (intrapersoonlike, interpersoonlike en werkskenmerke) beskik wat tot bestuursukses lei. Hierdie standpunt, wat gegrond is op die uitgangspunte van die humanistiese benadering, is nog nie in finansiele instellings nagevors nie. Die volgende literatuurdoelstellings is in hierdie navorsing bereik: 'n Ge"integreerde beskouing van die vernaamste humanistiese persoonlikheidsteoriee, wat dien as metateoretiese raamwerk vir hierdie navorsing, is daargestel. - Die konsep selfaktualisering is omskryf en die persoonlikheidskenmerke van die selfaktualiserende persoon is ge"identifiseer. - Die konsep bestuursukses is omskryf en die persoonlikheidskenmerke van die suksesvolle bestuurder is ge"identifiseer. - Meetbare bestuursukseskriteria asook meetinstrumente vir die meet daarvan is ge"identifiseer. 'n Psigometriese toetsbattery is saamgestel uit die Algemene Gesondheidsvraelys, Verstandelike-helderheidstoets, Sestien-persoonlikheidsfaktorvraelys, Persoonlikeorienteringsvraelys, Rottervraelys, RGN Gevallestudietegniek-enbesluitnemingsvraelys en die Biografiese vraelys. Hierdie meetinstrumente is as klassifikasieveranderlikes gebruik om die meetbare komponente van die konstruk selfaktualisering by bestuurders van 'n finansiele instelling te meet. Besuursukses, as kriteriumveranderlike, is met die prestasiebestuurevaluering- en werknemer -effektiwiteitsvraelys gemeet. Uit die statistiese analise (meervoudigeregressie-analise) blyk dit dat 15 klassifikasieveranderlikes met bestuursukses verband hou. Die meervoudige korrelasie R (aangepas vir getal gevalle en getal klassifikasieveranderlikes) is gelyk aan 0,54. Daar is dus in hierdie navorsing 'n verband gevind tussen die konsepte selfaktualisering en bestuursukses soos gemeet by bestuurders van 'n finansiele instelling. Verskeie klassifikasieveranderlikes toon 'n paraboliese verband met bestuursukses. Dit dui daarop dat 'n relatiewe aanwesigheid of sterkte van spesifieke persoonlikheidskenmerke noodsaaklik is vir bestuursukses. lndien 'n sekere optimale punt egter oorskry word, het dit 'n nadelige effek op bestuursukses. Die gevolgtrekking word gemaak dat die evalueringstegnieke en psigometriese instrumente wat in hierdie navorsing gebruik is en wat 'n verband (reglynig of parabolies) met bestuursukses getoon het, binne die finansiele instelling gebruik kan word om bestuurders met bestuurspotensiaal te identifiseer. Aanbevelings is ten opsigte van die gebruikswaarde van die konsep selfaktualisering vir die praktyk en vir verdere navorsing geformuleer. / This thesis examines the self-actualisation approach to management success within a financial institution. The premise is that managers who have already reached high levels of self-actualisation possess the personality traits (intrapersonal, interpersonal and work traits) that lead to management success. This premise, which is based on the points of view of the humanistic approach, has not yet been researched in a financial institution. The following literature objectives were achieved in this research: - An integrated view of the major humanistic personality theories, which serve as metatheoretic framework for this research, has been compiled. - The concept of self-actualisation has been defined and the personality traits of the self-actualising person identified. - The concept of management success has been defined and the personality traits of the successful manager identified. - Measurable management success criteria as well as measuring instruments for measuring these criteria have been identified. A psychometric test battery has been compiled from the General Health Questionnaire, Mental Alertness Test, Sixteen Personality Factor Questionnaire, Personal Orientation Questionnaire, Rotter Questionnaire, HSRC Case Study Technique and Decision-making Questionnaire and the Biographical Questionnaire. These measuring instruments were used as classification variables to measure the measurable components of the selj-actualisation construct among managers of a financial institution. Management success, as a criterion variable, was measured using the performance management evaluation and employee effectiveness questionnaires. From the statistical analysis (multiple-regression analysis) it is evident that 15 classification variables relate to management success. The multiple correlation R (adjusted for number of cases and number of classification variables) equals 0,54. A relation has therefore been found in this research between the concepts of selfactualisation and management success as measured in managers of a financial institution. Several classification variables show a parabolic relation to management success. This indicates that a relative presence or strength of specific personality traits is essential for management success. However, when a certain optimal point is exceeded, this has a detrimental effect on management success. The conclusion is reached that the evaluation techniques and psychometric instruments used in this research, which showed a relation (whether rectilineal or parabolic) with management success, may be employed at a financial institution to identify managers with management potential. Recommendations in respect of the usefulness of the self-actualisation concept for the practical environment and for future research were formulated. / Industrial and Organisational Psychology / DCom (Bedryfsielkunde)

Hierdie proefskrif handel oor 'n selfaktualiseringsbenadering tot bestuursukses binne 'n finansiele instelling. Die stand punt word gehuldig dat bestuurders wat reeds hoer vlakke van selfaktualisering bereik het oor die persoonlikheidskenmerke (intrapersoonlike, interpersoonlike en werkskenmerke) beskik wat tot bestuursukses lei. Hierdie standpunt, wat gegrond is op die uitgangspunte van die humanistiese benadering, is nog nie in finansiele instellings nagevors nie. Die volgende literatuurdoelstellings is in hierdie navorsing bereik: 'n Ge"integreerde beskouing van die vernaamste humanistiese persoonlikheidsteoriee, wat dien as metateoretiese raamwerk vir hierdie navorsing, is daargestel. - Die konsep selfaktualisering is omskryf en die persoonlikheidskenmerke van die selfaktualiserende persoon is ge"identifiseer. - Die konsep bestuursukses is omskryf en die persoonlikheidskenmerke van die suksesvolle bestuurder is ge"identifiseer. - Meetbare bestuursukseskriteria asook meetinstrumente vir die meet daarvan is ge"identifiseer. 'n Psigometriese toetsbattery is saamgestel uit die Algemene Gesondheidsvraelys, Verstandelike-helderheidstoets, Sestien-persoonlikheidsfaktorvraelys, Persoonlikeorienteringsvraelys, Rottervraelys, RGN Gevallestudietegniek-enbesluitnemingsvraelys en die Biografiese vraelys. Hierdie meetinstrumente is as klassifikasieveranderlikes gebruik om die meetbare komponente van die konstruk selfaktualisering by bestuurders van 'n finansiele instelling te meet. Besuursukses, as kriteriumveranderlike, is met die prestasiebestuurevaluering- en werknemer -effektiwiteitsvraelys gemeet. Uit die statistiese analise (meervoudigeregressie-analise) blyk dit dat 15 klassifikasieveranderlikes met bestuursukses verband hou. Die meervoudige korrelasie R (aangepas vir getal gevalle en getal klassifikasieveranderlikes) is gelyk aan 0,54. Daar is dus in hierdie navorsing 'n verband gevind tussen die konsepte selfaktualisering en bestuursukses soos gemeet by bestuurders van 'n finansiele instelling. Verskeie klassifikasieveranderlikes toon 'n paraboliese verband met bestuursukses. Dit dui daarop dat 'n relatiewe aanwesigheid of sterkte van spesifieke persoonlikheidskenmerke noodsaaklik is vir bestuursukses. lndien 'n sekere optimale punt egter oorskry word, het dit 'n nadelige effek op bestuursukses. Die gevolgtrekking word gemaak dat die evalueringstegnieke en psigometriese instrumente wat in hierdie navorsing gebruik is en wat 'n verband (reglynig of parabolies) met bestuursukses getoon het, binne die finansiele instelling gebruik kan word om bestuurders met bestuurspotensiaal te identifiseer. Aanbevelings is ten opsigte van die gebruikswaarde van die konsep selfaktualisering vir die praktyk en vir verdere navorsing geformuleer. / This thesis examines the self-actualisation approach to management success within a financial institution. The premise is that managers who have already reached high levels of self-actualisation possess the personality traits (intrapersonal, interpersonal and work traits) that lead to management success. This premise, which is based on the points of view of the humanistic approach, has not yet been researched in a financial institution. The following literature objectives were achieved in this research: - An integrated view of the major humanistic personality theories, which serve as metatheoretic framework for this research, has been compiled. - The concept of self-actualisation has been defined and the personality traits of the self-actualising person identified. - The concept of management success has been defined and the personality traits of the successful manager identified. - Measurable management success criteria as well as measuring instruments for measuring these criteria have been identified. A psychometric test battery has been compiled from the General Health Questionnaire, Mental Alertness Test, Sixteen Personality Factor Questionnaire, Personal Orientation Questionnaire, Rotter Questionnaire, HSRC Case Study Technique and Decision-making Questionnaire and the Biographical Questionnaire. These measuring instruments were used as classification variables to measure the measurable components of the selj-actualisation construct among managers of a financial institution. Management success, as a criterion variable, was measured using the performance management evaluation and employee effectiveness questionnaires. From the statistical analysis (multiple-regression analysis) it is evident that 15 classification variables relate to management success. The multiple correlation R (adjusted for number of cases and number of classification variables) equals 0,54. A relation has therefore been found in this research between the concepts of selfactualisation and management success as measured in managers of a financial institution. Several classification variables show a parabolic relation to management success. This indicates that a relative presence or strength of specific personality traits is essential for management success. However, when a certain optimal point is exceeded, this has a detrimental effect on management success. The conclusion is reached that the evaluation techniques and psychometric instruments used in this research, which showed a relation (whether rectilineal or parabolic) with management success, may be employed at a financial institution to identify managers with management potential. Recommendations in respect of the usefulness of the self-actualisation concept for the practical environment and for future research were formulated. / Industrial and Organisational Psychology / DCom (Bedryfsielkunde)