Abstract Academic support in IT Governance focuses static viewpoints on IT Governance. IT Governance in a global context has to cater for intensive competition, cultural diversity, and various fluctuating economic conditions. A static model of IT Governance and organisation cannot adequately address these issues. A major goal of this Dissertation is to develop a Framework for component-based IT Governance using dynamic Linkage Mechanisms to allow the determination of an optimum (resource-) flow. Linkage Mechanisms are dynamic arrangements and IT Governance Service Value Channels between IT Governance Components in the IT Governance Domain and allow communication between them. The (resource-) flow is based on transactions. These dynamic networks of relationships allow for greater flexibility and agility in acquiring, combining and deploying required IT Resources and IT assets. In this new research approach methods of the Object-oriented Modelling and Operations Research are applied to IT Governance disciplines. The result of this Dissertation is a generic, model-based, reusable and expandable 'building block' for the component-based design of an IT Governance Domain. This building block is composed of process oriented models, structured processes, strategies for optimisation and application use cases. It is shown how the architecture for the performance of a concrete IT Governance Domain is instrumented and in this way a component-based IT Governance is performed. Possible addressees of the results of this Dissertation are following: - ITG architects and (software-) developers who would like to implement the components, services or a platform for component-based ITG; - ITG managers or Chief Information Officers (CIO) who would like to construct a better understanding for requirements and relationships in the context ITG; - Auditors who would like to control and audit the conformity of an ITG Domain against a generic requirements catalogue; - Authors of Standards and Best Practice-Frameworks in the ITG area as-well-as scientists who are working with related research questions in the context ITG.

This master thesis analyzes current situation in the area of IT Services management in the Czech public sector in ITILv3 framework. Theoretical part characterizes ITIL framework from high-level perspective, includes processes description and possible use in public sector. Moreover, public sector organization structure and government's strategy vision are summarized. The master thesis practical part analyzes current situation of IT Services management in the Czech public sector, uses public information ressources, surveys, discussions and interviews. The analysis identifies key points threatening IT management effectiveness. IT Governance model is designed based on these key points. The model proposes strategy view and defines crucial organizational responsibilities. Essential ITIL processes are defined including implementation plan and communication strategy.

Goal of thesis is to design a corporate performance monitoring and controlling system which will allow implementation of corporate vision and strategy. Thesis focuses on selected company which specializes on development and implementation of web platforms. Method utilized to design corporate performance monitoring and controlling system is Balanced Scorecard. Strategy has been analysed using PESTLE and SWOT analysis. Structure and operations have been thoroughly analysed, as well as financial stability of the company. Strategy has been organized and linked with causal relations in a strategic map. Financial analysis of company has been utilized to verify availability of funding required for implementation of the Balanced Scorecard concept.

The focus of this work is to create a method for the selection of the concept of on-premise IT infrastructure. The document is divided into six chapters, where the first is dedicated to brief introduction and definition of objectives of the work. The second chapter focuses on current state of the problem, which includes research of similar works and definitions of used terms. The third chapter is devoted to describing conceptions as the basis for the fourth chapter, which deals with construction of the method. The fifth chapter is devoted to the verification of the method in a real world environment and last chapter summarizes the whole thesis.

The diploma thesis is focused on researching of impact of maturity of enterprise internal environment and business processes outside domain IS/IT on performing IT processes. The thesis is based on the coevolutionary theory from the authors Benbya and McKelvey. The author of this thesis uses maturity models Business Process Maturity Model (BPMM), Process and Enterprise Maturity Model (PEMM) and Control Objectives for Information and Related Technology (COBIT) 4.1 framework for information technology management. The diploma thesis is diveded into three main parts -- the theoretical part, the analytical and the research part. The diploma thesis contents a survey research. The outputs of the thesis could be used as a methodological tool for improving of IT process efficiency and performance.

The goal of this thesis is creation of methodology for repeatable transformation of customer business needs and goals resulting from company IT strategy to system functionality and process implementation in Business/IT Service Management projects using BMC Atrium and Remedy products. This methodology will be based on existing project management methodologies PRINCE2 and SCRUM. In the thesis I also refer to parts of ITIL v3 process framework. The aim of the thesis is to provide a project delivery framework for IT Consultancy organizations. The framework will foster efficient planning, tracking and communication of requirements and deliverables between IT Consultancy and their customer during entire project lifecycle and will therefore enable repeatable and consistent high quality delivery of customer success.

De digitala verktygen får allt mer plats i förskolans värld och det talas om att barn föds in i en digitaliserad värld. Syftet med denna undersökning var att få en inblick i hur man skulle kunna arbeta med lärplattan som ett pedagogiskt verktyg utifrån ett sociokulturellt perspektiv. För att kunna finna svar på våra frågor använde vi oss av en respondentundersökning. Vi gav oss ut och intervjuade tre IT-ansvariga och fem pedagoger på fyra förskolor. Resultatet visar att arbetet med lärplattan som ett pedagogiskt verktyg ser olika ut på de förskolor vi besökt, men att tanken bakom användandet av lärplattan ser lika ut. Det är betydelsefullt att pedagogerna i förskolan har ett syfte med lärplattan så att den inte blir en barnvakt.   Med detta arbete vill vi synliggöra hur arbetet med lärplattan som ett pedagogiskt verktyg kan se ut i praktiken. Vi har även under undersökningens gång mött på många användbara böcker som ger tips på hur man kan använda lärplattan som ett pedagogiskt verktyg, både i förskola och skola. Vi har därför valt att ge några boktips, dessa finns bifogade i bilagan boktips.

Forskning visar att användningen av digitala verktyg inte följt med i den samhälleliga teknikutveckling som beräknat. Syftet med studien är att undersöka tre F-3-lärares aspekter på digitala verktyg i matematikundervisningen och hur det här tar sig i uttryck för de lägre årskurserna. Metoden för den här kvalitativa studien och insamlade data var med semikonstruerade intervjuer. Elevernas matematiska förståelser, inlärning och kunskaper påverkas av lärarens undervisningsmetoder, aspekter och val av läromedel men hur tar det här sig i uttryck för digitala verktyg? Utifrån ett sociokulturellt perspektiv har empirin tolkats och hanterat fram svar. Resultatet i den här studien är att: Digitala verktyg används som ett kompletterande verktyg och för individuellt arbete. Det ger elever motivation för matematiklektioner vilket utvecklar IT-och matematikkunskaper. Det här har hanterat fram en slutsats att: F-3-lärare adderar digitala verktyg som ett komplement i matematikundervisningen vilket förstärker, anpassar och stimulerar elever till motivation för matematiklektion och därav utvecklar de både IT- och matematikkunskaper.

This thesis aims to examine why IT-projects in the public sector frequently exceed their budgets. The study is delimited to risk management and the thesis opts to answer the following question: Which risks have not been successfully managed in public sector IT-projects which exceeded their budgets? The study was conducted through qualitative individual interviews with six project managers and four project owners. The choice to interview both project managers and project owners was made in order to gather information from two different perspectives. To further validate the collected information project plans, risk management documents and completion reports where requested and analysed. The result from the study shows that new or altered requirements, unforeseen risks and lack of competence are the main reasons for budget overruns. The conclusion is therefore that estimations for a correct budget, to keep the resources and work proactively to make room for risk management are important factors to finalizing successful IT-projects. A final factor which must be accounted for is that the project budget is just an estimate on what the project will cost, thus making a poor measurement on what makes a successful project. The thesis is written in swedish. / Målet med den här uppsatsen är att undersöka varför statliga IT-projekt går över budget. För att avgränsa valdes riskhantering som fokus och frågeställningen blev: Vilka risker har inte lyckats hanteras i statliga IT-projekt som gått över budget? Undersökningen genomfördes genom kvalitativa individuella intervjuer med sex projektledare och fyra projektägare. Valet av både projektledare och projektägare gjordes för att få information om projekten från två olika perspektiv. Som komplement och för att ytterligare validera den insamlade empirin efterfrågades även projektplaner, riskhanteringsdokument och slutrapporter. Huvudresultaten av undersökningen är att nya eller förändrade krav, oförutsedda risker och kompetensbrist är det som till största del gör att projekt går över budget. Slutsatsen är därför att tidsestimering för att få en korrekt budget, att få behålla sina resurser samt arbeta proaktivt så att det finns utrymme för att hantera risker att är viktiga faktorer för att genomföra ett lyckat projekt. Slutligen en faktor som bör tas i beaktning är att projektbudget bara är ett estimat på vad man tror projektet kommer kosta och på så sätt utgör ett dåligt mätvärde på misslyckade projekt.

With rapid growth and pervasive usage of internet and information technology, information assurance and security has become the top most challenging issues for many organizations. Security professionals and experts have been striving hard to protect the computers, information and centralized network system. These security risks increase more when information is held outside the internal computing environment. Additionally, IT industries are recently pushed by environment regulation to reduce the CO2 footprint of information technology system, production and processes lines. According to recent statistics IT industry is responsible of generating 3% of carbon footprint (Frangiskatos, Ghassemian and Diane, 2010) through their massive consumption of energy. One of the solutions to reduce the energy consumption by Information Communication Technology (ICT) is introduction of Green IT solutions such as Virtualization, thin client, cloud computing, paper reduction, on-line communication system, travel reduction and computer recycling. These Green IT efforts have many green benefits and leading a change in IT processes and system for the protection of environment. But the efforts to reduce, energy consumption, efficient utilization of resources and electronic waste (e-waste) and change in IT may put the system and information on risk if “Green IT” initiatives and solutions are not reviewed from an Information Assurance perspective. As a result it can impact the continuity of business and its assets. This thesis provides a literature review on Green IT from information assurance and security perspective. The purpose of thesis is to assess how Green IT could be threat to security. Its key areas of focus on information assurance and security threats and risks in Green IT solutions which are being promoted for environmental protection. Thesis also highlights the vulnerabilities in Green IT solutions. Thesis presents security challenges of Green IT, need to focus, towards the goal of secure Green IT. While thesis does not discuss any specific defense mechanism, it provides a path for future research in this domain. I believe that thesis work points towards an interesting and important area in Green IT security. / <p>Validerat; 20121129 (global_studentproject_submitter)</p>