Submitted by Haroudo Xavier Filho (haroudo.xavierfo@ufpe.br) on 2016-10-06T12:56:21Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertação Francisco Jackson.pdf: 7791709 bytes, checksum: 6549663dbdfd5a69f8d818c29a158d73 (MD5) / Made available in DSpace on 2016-10-06T12:56:21Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertação Francisco Jackson.pdf: 7791709 bytes, checksum: 6549663dbdfd5a69f8d818c29a158d73 (MD5) Previous issue date: 2016-03-31 / A pesquisa Lei de Acesso à Informação (LAI) e o Ministério Público de Pernambuco (MPPE) analisa a LAI e seus desdobramentos no MPPE no contexto da cidadania. Pressupõe que o acesso à informação requer organização e preservação das fontes e suportes documentais tangíveis e intangíveis, bem como políticas de informação com foco no cidadão. O estudo é exploratório, baseado em pesquisa de campo direcionada aos promotores e procuradores ativos do MPPE em setembro de 2015. Foram utilizados procedimentos de amostragem estratificada e aleatória simples, com sorteio dos sujeitos de pesquisa. Os resultados obtidos indicam a falta de comunicação das dimensões legais, políticas e sociais da LAI, atestam a relação indissociável entre LAI, MPPE e cidadania e demonstram a importância do acesso à informação para a missão e visão do MPPE. Alinhado ao Conselho Nacional do Ministério Público, o MPPE tem avançado na institucionalização da LAI e os membros preconizam a constitucionalidade da informação como direito fundamental e a cidadania como a efetivação das garantias constitucionais e sociais. Na prática, porém, a LAI não é exercida com efetividade, com foco no cidadão. A valorização dos documentos e informações como política institucional e cultural torna-se necessária como instrumento de identidade e cidadania. / The research Access to Information Act (AIA) and the Pernambuco Public Ministry (PPM) analyzes the AIA and its development in PPM in the context of citizenship. Assumes that information access requires organization and preservation of tangible and intangible documentary fountains and supports and information policies focused on citizen. The study is exploratory, based on field research directed to active promoters and prosecutors of PPM in September 2015. For this purpose, were used the stratified sampling procedures and simple random sampling with raffle of research subjects. The results indicate a lack of communication with the legal dimensions, political and social aspects of AIA, attest to the inseparable relationship between AIA, PPM and citizenship and demonstrate the importance of access to information for the mission and vision of PPM. Aligned with the National Council of the Public Ministry, the Pernambuco Public Ministry has advanced in the institutionalization of AIA and members advocate the constitutionality of information as a fundamental right and citizenship as the fulfillment of constitutional and social guarantees. In practice, however, the AIA is not exercised effectively, focusing on the citizen. The investment in enhancement of documents and information as institutional and cultural policy becomes necessary as instrument of identity and citizenship.

The transparency in the public sector, through the information access is consolidated in the principles of democratic rights that concedes to the citizens the power to participate, suggest and supervise the government actions. Therefore, the initiatives that aim to improve the mechanism of publicizing and assessing this subject and its specificities had gain prominence in the context of fomenting the social control and the best practices of public management, as the society and the government are more aware of the importance of this subject and its potential of explaining. In this matter, this dissertation aimed to elaborate a proposition to measure the index of public transparency in order to improve it. So, for that matter, a descriptive and bibliographic research was conducted in order to support the propositions of this study. Using the internet research, it was possible to map the assessment systems and the international and national experiences about this subject, identifying the ones that had parameters related to the method of this study's object, and the experiences that were more relevant in the public sector transparency. The primary sample had 17 methods and the final one had 12, from which 9 were national and 3 were international. Then, 3 different questionnaires were elaborated with open questions that were sent through e-mail to 3 respondents in different public agencies. Each participant answered a questionnaire that was created considering a detailed methodology used by each one and with the usage of the internet research. The objective of those instruments were, firstly, to indentify other contributions about assessment tools to evaluate the public transparency that surpass what the law estabilishes and, secondly, to verify difficulties and advantages in each system. Through the method of qualitative analysis, using the application of the concept analysis technique, it was possible to describe, identify and interpretate the following categories: assessment criterions, social participation, usability and other important information and primary aspects about the best practices in public transparency. The result of the research generated a matrix to measure the index of the public transparency. Moreover, this study created a information check-list protocol, a synoptic assessment matrix and a scale of result's categorization. Therefore, it was possible to make a specific diagnose about criterions and subcriterions of the methodology. In conclusion, it may be said that the improvement of the tools for evaluation and supervision of public resources appplication will make possible to increase the government transparency in order to strenghten the democracy and to foment the social control. / A transparência pública, por meio do acesso à informação, está consubstanciada no princípio democrático de direito, o qual concede ao cidadão o poder de participar, alvitrar e fiscalizar as ações governamentais. Em vista disso, inciativas que visem aperfeiçoar mecanismos de publicização e avaliação acerca do assunto e de suas especificidades, têm ganhado destaque no contexto de fomento ao controle social e de boas práticas em gestão pública, porquanto a sociedade e os governos estão cada vez mais despertos da importância do tema e de seu potencial poder explicativo. Nesse viés, esta dissertação teve como escopo elaborar uma propositura para mensuração do índice de transparência pública a fim de aperfeiçoá-lo. Para tal desiderato, foi necessário realizar uma pesquisa descritiva e bibliográfica, sendo que esta serviu de suporte literário para solidificar as formulações deste estudo. Por meio da busca na web, mapeou-se as sistemáticas de avalição, à luz de experiências nacionais e internacionais, acerca do tema, identificando as que possuíam parâmetros correlatos à metodologia objeto deste estudo, assim como as que se destacavam na análise da transparência pública. A amostra inicial contou com 17 metodologias e a final com 12, das quais 9 em nível nacional e 3 em nível internacional. Logo após, elaborou-se três questionários distintos, com perguntas abertas, que foram enviados, por e-mail, a três respondentes de diferentes órgãos. Cada participante respondeu a um questionário, o qual foi sistematizado consoante a análise pormenorizada da metodologia vivenciada por cada um, como também pelo prévio conhecimento obtido com as pesquisas na web. O objetivo desses instrumentos foi, além de identificar outras contribuições sobre mecanismos de avaliação da transparência pública que estejam aquém ou além do que a lei determinar, verificar possíveis dificuldades enfrentadas em cada sistemática e as vantagens de utilizá-la. Mediante análise qualitativa, com a aplicação da técnica de análise de conteúdo, foi possível descrever, identificar e interpretar, a partir das categorizações: critérios de avaliação, participação social, usabilidade e outras informações relevantes, aspectos primordiais sobre boas práticas em transparência pública. O resultado de todos esses escrutínios culminou em uma matriz para mensuração do índice de transparência pública. Em complementação a ela, elaborou-se um protocolo de conferência de informações, uma matriz sinóptica de avaliação e uma escala de caracterização de resultados. Também foi possível realizar um diagnóstico específico acerca da metodologia no que concerne aos seus critérios e subcritérios. Conclui-se que o aperfeiçoamento de técnicas de avaliação e acompanhamento da aplicação de recursos públicos possibilitará aumentar a transparência governamental, com vistas a avigorar a democracia e fomentar o controle social.

The present study investigated identification, access and usage of periodicals in university libraries in Kenya, with a view of recommending a tool for assisting users to identify information. Using questionnaires completed by 316 university library users and 27 librarians, backed with participant observations, document analysis as well as interviews, it was found that usage of periodicals was low as most users browse through periodicals to identify information, a method that is not effective. In-house indexing was investigated and found to be an effective tool in facilitating access to relevant information. The study recommends establishment of in-house indexing programs and databases in university libraries; formulation of consistent indexing policies to achieve quality indexing; and that indexing should be focused on both content and user requirements by specifying points- of- view, and study methodologies to enhance retrieval of relevant information. / Information Science / M. A. (Information Science)

В диссертации рассматривается стратегическое преимущество электронного документооборота. На основании проведенного анализа предложено усовершенствование модуля СЭД (системы электронного документооборота) за счет автоматизации процессов. Применить методы по внедрению нового функционала возможно на предприятиях производственного сервисного профиля. / The paper discusses the strategic advantage of electronic document management. Based on the analysis carried out, the improvement of the EDMS module (electronic document management system) by automating processes is proposed. It is possible to apply methods for the introduction of new functionality at enterprises with a production service profile.

This study was conducted on the premise that if quality business information is provided to business enterprises, socio-economic transformation could be achieved. The study emanated from the documented problem where business enterprises in northern Uganda were found to depend on "word of mouth" rather than any meaningful formal mechanism for accessing information efficiently. The aim of the study was, therefore, to design an information system for northern Uganda business enterprises. The study makes use of document analysis, questionnaires and interviews. The Small and Medium scale Enterprises (SMEs), information providers and business policy-makers in northern Uganda constituted the population of the study. The data which was collected was edited and analysed to produce graphs, charts and percentages. The main findings indicate that business activities in northern Uganda are diverse - covering almost the entire sector of the economy. The SMEs need information on finance/capital/loans, local markets, business management skills, appropriate technologies, business competitors and security. They are lagging behind in using Information and Communication Technologies (ICTs). There is a lack of familiarity with changing technology - especially the Internet. Although the SMEs are making a fundamental contribution to Uganda's economy, they face serious challenges, such as insecurity, inadequate electricity, lack of trained information professionals and appropriate technology to access electronic information. The findings further indicate that respondents want business information to be selective to address their needs. The study concludes that the SMEs need an efficient, effective mechanism to provide the required business information. Hence, it is recommended that a business information system (BIS) design be implemented to address their needs. The BIS should provide business information in terms of legal, technical and economic information as well as contact information and management skills. Information should be processed by means of radio broadcasts, the telephone, short text messages, posters, online and CD-ROM formats - as required by the SMEs managers. To facilitate access, BIS should have telephone services; Internet-based services; online small business workshops; business start up assistant; and Talk to BIS services. BIS should have a flexible interface. / INFORMATION SCIENCE / DLITT ET PHIL (INF SCIENCE)

Access and use of information facilitate the improvement of agriculture in rural areas. It is therefore important to ensure that adequate and appropriate information flows to the rural areas, and that farmers are able to utilise it. This study investigated the access and use of poultry management information in three rural districts of Tanzania, namely Iringa Rural, Morogoro Rural and Mvomero. The survey method, supplemented by methodological triangulation, was used to collect both quantitative and qualitative data. A semi-structured questionnaire was used to collect data from 360 poultry farmers in the selected rural communities. Sixteen focus group discussions were conducted, in which 160 farmers participated. Twenty-two information providers were interviewed. The SPSS® software was used to analyse quantitative data, while qualitative data was analysed using content analysis. The findings indicated that poultry farmers needed information on poultry disease control, poultry protection, shelter for poultry and poultry production. There was very low identification and prioritisation of farmers’ information needs by the information providers. Farmers accessed information that had a direct impact and was deemed relevant to their farming activities. It was revealed that farmers accessed information mainly from interpersonal sources. Likewise, farmers preferred interpersonal and informal sources to formal sources of information. The extension officers were considered to be the most effective information source, followed by family, friends, and neighbours. Various factors, such as lack of awareness, unavailability of extension officers and poor infrastructure, influenced access and use of poultry management information. It was concluded that most of the information providers were not aware of the farmers’ information needs, and as a result they were not in a position to disseminate relevant information. In addition, farmers were used to an oral culture, which means that they would probably continue to depend on interpersonal sources of information, regardless of the availability of formal channels and modern sources. The study recommended several measures, including the use of multiple sources of information and delivery of information in a variety of formats, in order to accommodate various categories of farmers. The study also suggested some areas for further research. Furthermore, a model for effective dissemination of poultry management information in rural areas was proposed. / Information Science / D. Litt. et Phil. (Information Science)

Text in English with abstracts in English, Zulu and Sepedi / The objective of this qualitative case study was to determine the information needs of rural farmers in Bungoma County, Western Kenya. The study explored various literature on information needs of rural farmers and the information services available to them. The data were collected through face-to-face interviews with twenty lead farmers who are hosts of Farmers’ Field Schools. The findings show that farmers in Bungoma County are mostly interested in information that helps them to generate quick incomes from their agribusinesses. They access agricultural information mostly from verbal messages passed on by extension officers and local administration leaders. The farmers confessed that the information accessed from electronic sources like local FM radios is very useful in enhancing their agricultural enterprises and therefore agricultural development partners, policy makers and stakeholders in Western Kenya should use local FM radio often to disseminate information on agricultural development. The challenges encountered by the farmers in their quest for information relates to affordability. This study contributes to social change by recommending agricultural development partners, policy makers and stakeholders in Western Kenya implement programmes for reducing the distances that farmers travel to access agricultural information and the costs they incur in applying the knowledge gained from the various information channels. / Lolu cwaningo lokuthola kabanzi ngesimo belugxile ekuqaguleni izidingo kwezolwazi nokusetshenziswa kwalo kubalimi basemakhaya endaweni yaseBungoma County, esentshonalanga Kenya. Kulolu cwaningo kuye kwabhekisiswa izincwadi nemibhalo ehlukahlukene maqondana nezidingo zolwazi zabalimi basemakhaya kanye nalezo zinsiza zolwazi abakwaziyo ukufinyelela kuzo. Ulwazi lwedatha luye lwaqoqwa ngokuthi kwenziwe izingxoxo-mibuzo nabalimi abangamashumi amabili okuyibona abavelele futhi abaye basingathe uhlelo lwabalimi olubizwa nge-Farmers’ Field Schools. Okutholakele kukhomba ukuthi intshisekelo yabalimi baseBungoma County ikakhulukazi imayelana nokuthola ulwazi oluzobasiza ekwakheni ngokushesha imali eyingeniso kumabhizinisi abo ezolimo. Kuvamise ukuthi ulwazi lwezolimo baluthole ngemibiko edluliswa ngomlomo ivela kubalimisi (extension officers) nakubaholi bezokuphatha basendaweni. Balibeke ngembaba abalimi elokuthi luwusizo kakhulu ekwesekeni amabhizinisi abo ezolimo ulwazi oluvela emithonjeni ye-elekthronikhi efana nesiteshi somsakazo we-FM sasendaweni, ngakho-ke kungaba ngcono uma labo okubanjiswene nabo (partners) kwezokuthuthukisa ezolimo, futhi nabakhi benqubomgomo kanye nalabo ababambe iqhaza entshonalanga Kenya bengasebenzisa isiteshi somsakazo we-FM sasendaweni ukusabalalisa ulwazi lokuthuthukisa ezolimo. Ukubhekana nezindleko yilona hlangothi abahlangabezana nezinselelo kulo abalimi, ekuphokopheleni kwabo ukuthola ulwazi. Lolu cwaningo luyigalelo ekuguquleni ezenhlalo yomphakathi ngokuphakamisa ukuthi labo okubanjiswene nabo ekuthuthukiseni ezolimo, abakhi benqubomgomo kanye nalabo ababambe iqhaza entshonalanga Kenya mabaqalise ukusebenzisa izinhlelo zokunciphisa amabanga amade okudinga ahanjwe ngabalimi ukuze bafinyelele kulwazi lwezolimo kanye nezindleko abangena kuzo uma sebesebenzisa lolo lwazi abaluthole ngemizila eyehlukene yolwazi. / Nepo ya nyakišišo ye ya khwalithethifi e be e le go laetša dinyakwa tša tshedimošo le ditšhomišo tša balemi ba dinagamagae go la Bungoma County, bodikela bja Kenya. Nyakišišo e nyakišišitše dingwalwa tša go fapana mabapi le dinyakwa tša balemi ba dinagamagae le ditirelo tša tshedimošo tše ba di hwetšago. Datha e kgobokeditšwe ka dipoledišano tša go dirwa thwii le balemi ba go eta pele ba masomepedi bao e lego benggae ba Dikolo tša Tlhabollo ya Balemi. Dikutullo di laetša gore balemi go la Bungoma County ba na le kgahlego gagolo go tshedimošo yeo e ba thušago go tšweletša letseno la ka pela go tšwa go dikgwebotemo tša bona. Ba hwetša tshedimošo ya temo gagolo ka melaetša ya molomo ye e fetišwago ke balemiši le baetapele ba selegae ba tshepedišo. Balemi ba dumetše gore tshedimošo ye e hwetšwago methopong ya elektroniki bjalo ka setiši sa FM sa radio ya tikologo e na le mohola matlafatšong ya dikgwebo tša bona tša temo gomme ka go realo bašomišani ba tlhabollo ya temo, bangwaladipholisi le bakgathatema ka bodikela bja Kenya ba swanela gore ba upše ba šomiše setiši sa FM sa radio go phatlalatša tshedimošo ka ga tlhabollo ya temo. Ditlhohlo tše balemi ba kopanago natšo mošomong wa bona wa tshedimošo di amana le phihlelelego. Nyakišišo ye e kgatha tema go phetogo ya leago ka go eletša bašomišani ba tlhabollo ya temo, bangwaladipholisi le bakgathatema go la borwa bja Kenya gore ba phethagatše mananeo go fokotša bokgole bjoo balemi ba bo sepelago go hwetša tshedimošo ya temo le ditshenyegelo tše ba di dirago tšhomišong ya tsebo ye e hweditšwego go tšwa dikanaleng tša go fapana tša tshedimošo. / Information Science / M.A. (Information Science)

In the last few years the demand for organic products has increased rapidly resulting in a strong growth of the organic industry worldwide. Organic certification is globally used to guarantee that 'organic' labelled produce follow the principles and standards of organic agriculture set by international and national organic certification bodies. Currently the lengthy and complex process of organic certification is entirely paper based and requires multiple access by organic primary producers to the certifying body involving precise data capture and transfer over a long period of time. The paper based organic certification has some significant disadvantages such as being time-consuming, error-prone (in particular transcription errors) and complex. Any improvement of the paper based organic certification process can lead to higher efficiency, lower costs and time savings for primary producers and certifying bodies. Australia is a major supplier of organic produce holding almost half of the organic farmland worldwide. However, Australia?s unique geography provides challenges by means of huge distances and poor rural telecommunication coverage for the sustainable agriculture sector. The disadvantages of the paper based organic certification are this kind of environment more severe. Up until now, there has not been a software solution supporting organic primary producers in their certification process, let alone a mobile software solution. In any case there are many farm management software solutions available but they do not take into account the specific issues in organic agriculture such as soil management, pest control, or fertilisation of land/animals. The Mobile Organic Certification (MobiCert) project was created to overcome these disadvantages focussing on the development of a mobile information portal which can be accessed through mobile Internet using GPRS or 3G technology enabling primary producers access and provision to organic certification related information in field using their mobile phones. The MobiCert project investigates the effectiveness of mobile devices (mobile phones/PDAs) for (some of) the stages of the computerised organic certification, in particular in terms of information access and provision. Designed as a proof-of-concept project the investigation takes place in South Australia targeting the NASAA organic certified primary producers there. The MobiCert project is a pilot project within the SAmCom (Sustainable Agriculture m-Commerce) project framework, which aims to enhance the information access and provision for primary producers through m-Commerce. It is a joint project of the University of South Australia, m.Net, NASAA, e-Cert and the Fraunhofer Institute Using a qualitative approach in a rapid appraisal case study the goals of the MobiCert project are: to create a theoretical model (RuTADIM) for the mobile technology acceptance and diffusion of innovation in remote and rural areas; and to develop and test a prototype mobile information community for organic certification which provides access to data and information related to organic certification, (online and offline) record keeping functionalities, as well as community functionalities for communication and experience exchange of primary producers. The results of the proof-of-concept MobiCert project suggest that organic primary producers can benefit from a mobile information platform to access and provide information in rural and remote areas. The high acceptance of organic primary producer to use the mobile information community indicates the willingness to embrace new technology and solutions in the existing organic certification process. The benefits and acceptance of the MobiCert solution have to bee affirmed in follow on field studies incorporating other issues such as the underlying business models. The contributions of the MobiCert project are two-fold: firstly, it provides a theoretical model (RuTADIM) which gives insights of key influence factors for the acceptance of mobile technology and the diffusion of innovation in rural and remote areas. The RuTADIM model can be foundation for future research projects involving mobile technology rural and remote areas. Secondly, the MobiCert information community displayed the potential of mobile solutions for primary producers in remote and rural areas. The MobiCert platform is a stepping stone for future mobile solution which can build upon this platform.

This study was conducted on the premise that if quality business information is provided to business enterprises, socio-economic transformation could be achieved. The study emanated from the documented problem where business enterprises in northern Uganda were found to depend on "word of mouth" rather than any meaningful formal mechanism for accessing information efficiently. The aim of the study was, therefore, to design an information system for northern Uganda business enterprises. The study makes use of document analysis, questionnaires and interviews. The Small and Medium scale Enterprises (SMEs), information providers and business policy-makers in northern Uganda constituted the population of the study. The data which was collected was edited and analysed to produce graphs, charts and percentages. The main findings indicate that business activities in northern Uganda are diverse - covering almost the entire sector of the economy. The SMEs need information on finance/capital/loans, local markets, business management skills, appropriate technologies, business competitors and security. They are lagging behind in using Information and Communication Technologies (ICTs). There is a lack of familiarity with changing technology - especially the Internet. Although the SMEs are making a fundamental contribution to Uganda's economy, they face serious challenges, such as insecurity, inadequate electricity, lack of trained information professionals and appropriate technology to access electronic information. The findings further indicate that respondents want business information to be selective to address their needs. The study concludes that the SMEs need an efficient, effective mechanism to provide the required business information. Hence, it is recommended that a business information system (BIS) design be implemented to address their needs. The BIS should provide business information in terms of legal, technical and economic information as well as contact information and management skills. Information should be processed by means of radio broadcasts, the telephone, short text messages, posters, online and CD-ROM formats - as required by the SMEs managers. To facilitate access, BIS should have telephone services; Internet-based services; online small business workshops; business start up assistant; and Talk to BIS services. BIS should have a flexible interface. / INFORMATION SCIENCE / DLITT ET PHIL (INF SCIENCE)

Submitted by Gentil Jeorgina (jeorgina@icict.fiocruz.br) on 2013-10-09T16:15:12Z No. of bitstreams: 1 Valéria Hartt.pdf: 1919843 bytes, checksum: 68a6cd38069d53b02f4eb969f570af19 (MD5) / Made available in DSpace on 2013-10-09T16:15:12Z (GMT). No. of bitstreams: 1 Valéria Hartt.pdf: 1919843 bytes, checksum: 68a6cd38069d53b02f4eb969f570af19 (MD5) Previous issue date: 2013 / Fundação Oswaldo Cruz. Instituto de Comunicação e Informação Científica e Tecnológica em Saúde. Rio de Janeiro, RJ, Brasil / Nesse recorte de pesquisa, o conceito de conhecimento leigo é ponto de partida e fio condutor para compreender as práticas de participação e ativismo de uma organização de pacientes de câncer, aqui na experiência da International Myeloma Foundation no Brasil (IMF). É a perspectiva informacional que ancora a meta de identificar os contornos do conhecimento leigo da representação brasileira da IMF para dar relevo aos sentidos de equidade em saúde na atenção oncológica. Os resultados apontam para uma forma de mobilização cidadã capaz de abrigar a produção social do conhecimento científico, mas mostram que a prática de advocacia em saúde ainda precisa avançar no Brasil como reflexo dessa nova forma de construção do conhecimento. / In this research outline, the concept of lay knowledge is a starting point and guideline for understanding the practices of participation and activism of a cancer patients organization, here through the experience of the International Myeloma Foundation (IMF) in Brazil. It is the informational perspective that anchors the goal of identifying the contours of lay knowledge of Brazilian representation of the IMF to emphasize the senses of equity in health in cancer care. The results point to a form of citizen mobilization able to shelter the social production of scientific knowledge, but show that the practice of health advocacy still needs to advance in Brazil as a result of this new form of knowledge construction.