The purpose of this study was to identify the information needs and information seeking behaviour of international students at the University of KwaZulu-Natal, Pietermaritzburg Campus (UKZNP). The study assisted in identifying different information services offered by the International Student Office (ISO). It also determined various information seeking situations involved in relation to academic needs and personal issues of international students. The approach that the researcher undertook was a triangulation approach where both quantitative and qualitative data were collected. Instruments used for data collection were a self-administered questionnaire and semi-structured interview. A sample size of 150 international students was surveyed, with 137 students responding, giving a response rate of 91.3%. The Head of the International Student Office (HISO) was also interviewed. The validity and reliability of the instrument were established by pre-testing the questionnaire with four international students enrolled at UKZNP. The quantitative data was analysed using SPSS and the qualitative data was analysed using thematic content analysis. The international students’ information seeking behaviour was identified using Wilson’s (1999) model of information behaviour which suited the group under study. The outcome of the study revealed that more than half, 62.7%, of academic needs were characterized by two situations, namely, the registration process (32.2%) and issues around lectures (30.5%). Other main issues discussed were based on information literacy skills and English language problems experienced by international students enrolled at UKZNP. In terms of personal issues, a majority (60.2%) of respondents mentioned either accommodation (34.9%) or health issues (25.3%). A minority, just on 30%, of the respondents resided on campus and for the majority of the respondents who lived off campus, accessing the Library and computer LANs after hours was not possible as transport at night was not always available. Thus the accommodation need was regarded as a very significant problem. The study indicated that two main sources used in relation to academic needs were library resources and information from the Faculty offices, while the most used source by international students for their personal issues was the consultation of colleagues. Based on the results and conclusions of the study, recommendations for action and further research were made. Recommendations included the need to consider a temporary registration period during which the complex requirements of the registration process could be pursued and satisfied by the students and, in response to the accommodation crisis experienced by students, consideration be given to the Student Housing Office giving priority to first year international students in particular when allocating rooms. / Thesis (M.I.S.)-University of KwaZulu-Natal, Pietermaritzburg, 2012.

Adequate access to and appropriate use of medical evidence by clinicians have been posited as influencing the quality of clinical decisions and outcomes of patient care. The broad aim of this case study of a tertiary hospital was to provide understanding of how the information experiences and practices of paediatric physicians in Nigeria influenced their information practices and the potential implications for patient care. To achieve the research aim and objectives, a qualitative exploratory study was conducted using multiple sources of data: interviews, diaries, observation and social network chats. Overall, twenty semi-structured interviews were conducted, and seven clinicians provided a week-long information activity self-reports through diaries. Supplementary data were gained via the researcher's personal observation and social media chats with some participants. Paediatricians in the cadre of: Consultants, Senior Registrars, Registrars and Residents provided the data which was analysed using the interpretative method. The results indicate that the paediatricians' information needs were on: managing challenging cases, supporting diagnostic decisions, managing evolving diseases, managing illnesses in the tropical context, drugs and dosage, refreshing the memory, keeping updated, and passing professional examinations. In general: i)there was haphazard approach to information literacy tuition for the clinicians during professional education resulting in varied information capabilities, and inadequacy of knowledge and skills for good information practice; ii) obtaining medical information from colleagues was the predominant feature of paediatricians' information practices; iii) printed textbooks were the paediatricians preferred source for obtaining medical evidence, however, there was a growing popularity in the use of electronic medical information sources, including at the point of care; iv) a perception of inadequacy of the hospital library services resulted in the paediatricians developing rejection behaviour towards the services, labelled in this study as information service rejection behaviour (ISRB); v) there was general perception by the paediatricians that access to, and use of medical information supports patient care and achievement of better treatment outcomes. This perception instilled a sense of value for information use, demonstrated through the clinicians' dedication to the self-provision of information resources; vi) a dearth of medical resources germane to the contextual management of illnesses led to inadequate clinician knowledge in a good number of cases. A new model of information behaviour entitled 'the knowledge production model of the paediatricians' information behaviour has been developed from the findings of this study, thereby extending existing scholarly perspectives on people's information behaviour. The Kpro model enunciates the concept of 'knowledge-based information behaviour' (KIB) which was exhibited by the paediatricians. The study recommends that i) the information literacy skills training (ILST) model developed from the findings, be used as a practical tool for inculcating information literacy to the paediatricians at the level of residency training; ii) the hospital management/librarians prioritise the improvement of information resources, services and infrastructure e.g. reliable internet service, e-library at wards and consulting rooms, and clinical librarian services, to enhance good information practices among the clinicians; iii) retraining of the hospital librarians for increased service delivery effectiveness; iv) increased local research through the establishment of Journal Clubs by the paediatricians to enhance local publishing of medical literature.

The advancement of Information Communication and Technology, especially the vast development of the Internet, which makes information more widely available to more people, has brought changes to the publishing industry. This technological development includes the introduction of electronic information sources such as e-journals and e-books. The research aimed at investigating the adoption of views about and use of e-books at the University of Namibia. The research design was exploratory and the study adopted a mixed approach, in which both quantitative and qualitative methods were used. Data collection was done through administering questionnaires, a focus group discussion and observation, combined with think-aloud methods. Both purposive sampling and random sampling techniques were used in selecting respondents. The results of this study reported a high awareness about e-books by students. The study also revealed frequent general use of e-books. The study further reported that respondents used both the non-library search engines and the library search tool as starting points to search for e-books, with the result that the use of the library provided e-books has not reached any significant level. The study also observed positive attitudes towards e-books by students, as they indicated a preference for e-books over printed books and reported using e-books mainly for course work and research purposes. In identifying factors that hinder the use of e-books, aspects such as slow Internet connections, lack of knowledge (including the awareness and skills required to utilise e-books), limited and/or lack of relevant e-books titles, preference for print, eye strain and difficulty reading on screen, as well as limited computers and lack of e-readers, were identified as major deterrents for the use of e-books. Additionally, the study found that the relative advantage, compatibility, trialability and observability have significant influence on the adoption of e-books. / Information Science / M. A.(Information Science)

Public library services in New Zealand are being re-examined in light of the developments in ICT and an increasingly multicultural population. The research question investigated was “Can an internet portal on a public library website be used to meet the information needs of new Chinese Mandarin immigrants to the Auckland region of New Zealand?” In an attempt to effectively answer the research question and sub-questions the researcher conducted a literature review on two aspects relevant to the study: immigration theory and information behaviour (IB). Thirty Chinese Mandarin speaking recent migrants to the Auckland region of New Zealand were interviewed in-depth to determine their information behaviour (IB) and resources used. The findings indicate that respondents were in need of everyday survival information. The findings suggest that a more coordinated approach to information provision, for example through a library web portal, will assist respondents in their search for information relating to their initial settlement. / Information Science / M. Inf.

The purpose of this qualitative study was to investigate the role of social networks in the information behaviour of consulting engineers. Wilson’s (1999; 2000) encapsulating information behaviour definition, and the contribution other researchers made to it, was used to develop an information behaviour framework for the study. In an in depth literature review it was learnt that engineering work is about team work and that engineers rely on their personal knowledge and expertise, as well as the knowledge and expertise of other experts in the field. This was confirmed by the findings of the empirical study. Throughout the literature review it was shown that the interaction between elements in the context and the personal dimension gives rise to information needs, which in turn prompt certain information behaviour activities. Narrative inquiry, a relatively new information behaviour data collection and analysis technique, guided the study. Fifteen consulting engineers who are involved in building projects participated in the study. Two chapters were dedicated to data analysis where the engineers’ stories of an engineering project were re-storied to learn more about the context of engineering work and how engineers operate. The findings revealed that the team members of projects involving consulting engineers come from different organisations. It was found that consulting engineers collaboratively seek, gather, use, communicate and share information. Interdependency emerged as a prominent element in the effective structures of consulting engineers’ personal dimension and evidently plays an important role in collaborative information behaviour in consulting engineers’ team work. It serves as a contributing factor in the natural forming of their social networks, which proved to be important sources of engineering information. The findings contributed to the refinement of the information behaviour framework developed for the purpose of this study. The framework graphically illustrates consulting engineers’ information behaviour. This study contributes to an understanding of the important role social networks play in consulting engineers’ successful accomplishment of engineering projects in everyday life / Information Science / D.Litt. et Phil. (Information Science)

Abstract This study focuses on the information behaviour of older adults. The interdisciplinary approach combines everyday life information-seeking, a gerontological notion of successful ageing and research on media use. First, the media repertoires of older adults are examined from the perspective of their course of life. Their information behaviour when they have retired is analysed in Pamela McKenzie's terms of information practices, i.e. 1) active seeking, 2) active scanning, 3) non-directed monitoring and 4) getting information by proxy. A new viewpoint to information use in information studies is independent and activating media use. The theoretical framework applies a gerontological life course approach, which connects former life events to latter events in one's information behaviour. The framework in this study encompasses everyday information behaviour more generally than information-seeking. The main concepts of the framework are information practices, media use, and as a new concept, enactment. The study is based on a qualitative approach that utilizes methodological triangulation. The empirical data was gathered from 319 elderly Finns. The longitudinal material was gathered from 13 retired teachers. The methods used were interview (2004), questionnaire (2001 & 2004), sentence completion task (2001 & 2004) and the Depression-Happiness Scale (2004). A second set of material consisted of 306 media diaries from the national Yksi päivä mediaa (Media use in one day) material collected in 2001. The main methods of analysis were a narrative life review and content analysis. Different methods and material collected at two different times increase the reliability of the results and illustrate changes in the explored phenomena. This study indicates that the life course approach should be taken into account in information studies, at least when research focuses on older adults. An interesting result is the concept of enactment, which describes the activating role of media. Analysis of the data indicated that media use of older adults is connected, for example, to organising their daily programme, food, physical exercise and health, language skills, civil debate, crosswords, competitions and games, time of devotion, and lending, borrowing and recycling of material. Another notable result is the application of McKenzie's model of information practices to structure the information behaviour in everyday life. The model is also improved by applying a new information practice, abstaining from information. Its role in the information behaviour of everyday life should be studied further. The activating role of media use among populations other than the elderly is another important issue in a media environment that will be more interactive in the future. / Tiivistelmä Tutkimus kohdistuu ikääntyneiden informaatiokäyttäytymiseen. Tieteidenvälisessä tarkastelussa yhdistyvät informaatiotutkimuksen arkielämän tiedonhankinnan tutkimus, gerontologiasta omaksuttu käsitys onnistuvasta vanhenemisesta ja viestinnän alan mediankäytön tutkimus. Aluksi tarkastellaan ikääntyneiden mediarepertuaarien muutoksia heidän elämänkulkunsa ajalta. Eläkkeellä olon aikaista informaatiokäyttäytymistä analysoidaan arjen informaatiokäytäntöinä, joita Pamela McKenzien teoreettisen mallin mukaisesti ovat 1) aktiivinen etsintä, 2) aktiivinen seuranta, 3) kohdentumaton havainnointi ja 4) informaation saaminen toisen henkilön kautta. Informaatiotutkimuksessa uutena tiedonkäytön sovellusalana on omaehtoinen ja aktiivinen mediankäyttö. Teoreettisessa viitekehyksessä sovelletaan gerontologista elämänkulun lähtökohtaa. Sen mukaisesti ihmisten aiemmilla elämänkokemuksilla on yhteyksiä heidän myöhempään informaatiokäyttäytymiseensä. Viitekehys kattaa tiedonhankintaa yleisemmin arkielämän informaatiokäyttäytymisen. Siinä keskeisiä ovat informaatiokäytäntöjen ja mediankäytön käsitteet sekä uutena esitetty toimintaan aktivoitumisen (enactment) käsite. Tutkimus perustuu laadulliseen lähestymistapaan, jossa sovelletaan menetelmätriangulaatiota. Empiirinen aineisto on koottu yhteensä 319 ikääntyneeltä suomalaiselta. Pitkittäisaineisto koostuu 13 opettajaeläkeläiseltä saaduista tiedoista. Menetelminä olivat haastattelu (2004), kysely (2001 ja 2004), lauseentäydennystehtävä (2001 ja 2004) ja The Depression-Happiness Scale -mittari (2004). Toisena aineistona olivat 306 mediapäiväkirjaa, jotka on kerätty Yksi päivä mediaa -kirjoitustapahtumassa (2001). Pääasiallisina analyysimenetelminä olivat narratiivinen elämäntarkastelu ja sisällönanalyysi. Eri menetelmillä ja kahtena eri ajankohtana kerätyn aineiston analyysi lisää tulosten luotettavuutta ja nostaa esille tutkittavien ilmiöiden muutoksia. Tutkimuksen perusteella elämänkulun lähtökohta tulisi ottaa huomioon informaatiotutkimuksen teoreettisissa malleissa. Tämä koskee ainakin ikääntyneiden informaatiokäyttäytymistä. Kiinnostava tulos on toimintaan aktivoitumisen käsitteen esittäminen. Käsite kuvaa sitä, miten mediankäyttö aktivoi toimintaan. Esimerkiksi päiväohjelman organisointi, ravinto, liikunta ja terveys, kielitaidon ylläpitäminen, yhteiskunnalliseen keskusteluun osallistuminen, sanaristikot, kilpailut ja pelaaminen, hiljentyminen sekä aineiston vaihto, lainaaminen ja kierrätys nousivat esille aineiston analyysissä. Merkittävä tulos on myös McKenzien informaatiokäytäntöjen mallin soveltaminen ihmisten arkisen informaatiokäyttäytymisen jäsentämiseen sekä mallin täydentäminen informaatiosta pidättäytymisen informaatiokäytännöllä. Informaatiokäyttäytymisen käsitteen vakiinnuttaminen alan suomenkieliseen terminologiaan selkiyttäisi arkielämän tiedonhankinnasta käytettyä käsitteistöä. Jatkotutkimuksissa olisi selvitettävä informaatiosta pidättäytymistä osana laajempaa informaatiokäyttäytymistä. Mediankäytön toimintaan aktivoivaa merkitystä olisi tutkittava myös muista väestöryhmistä kuin ikääntyneistä. Lisäksi olisi tutkittava sitä, millaisia vaikutuksia median vuorovaikutuksellisuuden lisääntymisellä on ihmisten arkiseen toimintaan.

Abstract This study increases the understanding of young men’s everyday health information literacy and behaviour in relation to their health behaviour, physical health, and socio-demographic characteristics. The conceptual framework of the study builds upon theories of information behaviour, practices and literacy, and health behaviour change. The empirical data were collected with questionnaires (n = 3,293) and physiological measurements (n = 3,063) in 2010 to 2013 at the Finnish Defence Forces’ call-ups, where a population-based sample of young Finnish men could be reached. Everyday health information literacy was studied using a previously developed screening tool, and with a focus on its relationship with health behaviour and physical fitness. Information behaviour was investigated in the context of physical activity, and in relation to men’s readiness to change exercise behaviour according to the Transtheoretical Model. Statistical analyses of the data include multivariate regression analyses, and a critical realist approach was adopted in interpreting the results. The results show that general upper secondary education and higher socio-economic position of a parent increase the likelihood of good health information literacy. Health information literacy is positively associated with health-promoting behaviour and health independent of socio-economic position; confidence in one’s abilities to find, evaluate and use health information is associated with regular exercise and healthy eating habits, and good physical fitness, for example. In the context of physical activity, the practices used to acquire information are associated with the stage of exercise behaviour change. Men in the maintenance stage seek information most actively. Information avoidance, in turn, is connected to low health information literacy, not to the stage of change. The study provides novel knowledge on healthy young people’s everyday health information literacy and behaviour, and on their relationship. It is among the first to investigate health information behaviour in the stages of behaviour change and health information literacy in connection with objectively measured fitness. It proposes a framework for future studies on the relationship between health information literacy and behaviour, and health information outcomes. The results may be utilised when designing tailored health communications and health information literacy education. / Tiivistelmä Tutkimus lisää ymmärrystä siitä, millainen yhteys nuorten miesten arkielämän terveystiedon lukutaidolla ja terveystietokäyttäytymisellä on terveyskäyttäytymiseen, fyysiseen terveyteen ja sosiodemografisiin tekijöihin. Sen käsitteellinen viitekehys rakentuu tietokäyttäytymisen ja -käytäntöjen, terveystiedon lukutaidon sekä terveyskäyttäytymisen muutoksen teorioille. Tutkimuksen aineisto kerättiin kyselyillä (n = 3 293) ja fysiologisilla mittauksilla (n = 3 063) vuosina 2010–2013 Puolustusvoimien Oulun alueen kutsuntatilaisuuksissa, joissa oli mahdollista saavuttaa suomalaisten nuorten miesten väestöpohjainen otos. Terveystiedon lukutaitoa arvioitiin aiemmin kehitetyllä seulontavälineellä sekä suhteessa terveyskäyttäytymiseen ja fyysiseen kuntoon. Terveystietokäyttäytymistä tarkasteltiin liikunnan kontekstissa ja suhteessa transteoreettisen mallin mukaiseen liikuntakäyttäytymisen muutosvalmiuteen. Aineistot analysoitiin tilastollisesti monimuuttujamenetelmin, ja tuloksia tulkittiin kriittisen realismin näkökulmasta. Tulokset osoittavat, että lukiokoulutus ja korkeassa sosioekonomisessa asemassa oleva vanhempi lisäävät hyvän arkielämän terveystiedon lukutaidon todennäköisyyttä. Terveystiedon lukutaito on positiivisesti yhteydessä terveyttä edistäviin elintapoihin ja terveyteen sosioekonomisesta asemasta riippumatta. Luottamus omiin kykyihin löytää, arvioida ja ymmärtää terveystietoa on yhteydessä muun muassa säännölliseen liikuntaan ja terveellisiin syömistottumuksiin sekä hyvään fyysiseen kuntoon. Liikunnan kontekstissa terveystietokäytännöt kytkeytyvät käyttäytymisen muutosvaiheeseen. Aktiivisimmin liikuntatietoa hankkivat liikuntakäyttäytymisen ylläpitovaiheessa olevat. Tiedon välttäminen sen sijaan on yhteydessä alhaiseen terveystiedon lukutaitoon, ei muutosvaiheeseen. Tutkimus tuottaa uutta tietoa nuorten, terveiden ihmisten arkielämän terveystiedon lukutaidosta ja terveystietokäyttäytymisestä sekä niiden suhteesta toisiinsa. Uutta on myös terveystietokäytäntöjen tutkiminen terveyskäyttäytymisen muutosvaiheissa ja terveystiedon lukutaidon tarkastelu suhteessa objektiivisesti mitattuun fyysiseen kuntoon. Tutkimuksessa esitetään viitekehys tuleville tutkimuksille terveystiedon lukutaidon ja tietokäytäntöjen vaikutuksesta terveyteen. Tulokset ovat hyödynnettävissä räätälöidyn terveysviestinnän ja terveystiedon lukutaidon koulutuksen suunnittelussa.

Abstract The aim of this thesis was twofold: firstly, to increase understanding about the user of health information; namely about differences of users´ characteristics of health information behaviour, and secondly, to contribute to the research on factors that could be used as bases to tailor health information. Health information behaviour was scrutinised as information needs and seeking and information use in particular. It was also studied in relation to individuals´ physical health status. More studies on information use are needed, because understanding individual characteristics in issues related to information use has been considered critical for promoting healthy behaviours. Moreover, the thesis addressed the gap in research on the relationship between health information behaviour and tailoring health information. The thesis consists of three empirical studies and a literature review. The empirical research environments were provided by an intervention study aiming to prevent type 2 diabetes among a high risk population and by a population-based study among military conscription aged men. The setting was the City of Oulu in Northern Finland with the University of Oulu and the Oulu Deaconess Institute as the main operators of the studies. The empirical data were collected through questionnaires as well as through physiological and biochemical measurements during years 2010 and 2011. The data were analysed with statistical methods. Moreover, a literature review of tailored interventions studies using a computer as the medium of delivery in the context of physical activity, nutrition and weight management, was conducted. The findings indicate differences in health information users´ characteristics related to their information use as such and in relation to the indicators of their physical health status. It is suggested that, for example, health information presentation could be tailored on the basis of found differences and different message strategies and tactics could be used for different kinds of individuals. In addition, in the literature review the biases of tailored intervention studies stood out as influential on their outcomes. The thesis contributes to the current field of research on both health information behaviour and tailoring health communication. Moreover, the findings can support the development of more effective health promotion programs and intervention studies. / Tiivistelmä Väitöskirjatutkimukseni tavoitteena on lisätä ymmärrystä terveystiedon käyttäjistä ja erityisesti heidän terveysinformaatiokäyttäytymiseensä liittyvistä ominaisuuksista. Tutkimukseni tuottaa tietoa tekijöistä, joita voidaan käyttää terveystiedon räätälöinnin lähtökohtana. Terveysinformaatiokäyttäytymistä tarkastelen tiedontarpeiden ja -hankinnan sekä erityisesti tiedon käytön näkökulmasta. Informaatiokäyttäytymistä tutkitaan myös suhteessa tiedon käyttäjän fyysiseen terveydentilaan. Tutkimukseni vastaa tarpeeseen tutkia tiedon käyttäjiä, sillä tiedon käyttöön liittyvien yksilöllisten ominaisuuksien ymmärtäminen on keskeistä terveyden edistämisessä. Väitöskirja tuottaa uutta tietoa myös informaatiokäyttäytymisen ja terveystiedon räätälöinnin välisestä suhteesta. Väitöskirjani käsittää neljä osajulkaisua: kolme empiiristä tutkimusta ja kirjallisuuskatsauksen. Empiiriset tutkimukset toteutettiin tyypin 2 diabeteksen ehkäisyyn tähtäävän interventiotutkimuksen (PreDiabEx) ja väestöpohjaisen tutkimuksen (MOPO) tarjoamissa tutkimusympäristöissä. Tutkimusten kohteina olivat miehet ja naiset, joiden riski sairastua tyypin 2 diabetekseen oli korkea sekä kutsuntaikäiset miehet. Tutkimukset toteutettiin Oulussa ja päätoteuttajia olivat Oulun yliopisto ja Oulun Diakonissalaitos. Empiirinen aineisto kerättiin kyselyillä sekä fysiologisilla ja biokemiallisilla terveydentilaa ilmaisevilla mittareilla vuosien 2010 ja 2011 aikana. Aineisto analysoitiin tilastollisesti. Kirjallisuuskatsauksessa analysoidaan fyysisen aktiivisuuden, ravitsemuksen ja painonhallinnan interventiotutkimuksia, joissa tarkastellaan terveystiedon räätälöinnin vaikuttavuutta silloin, kun tiedonvälitykseen käytetään tietokonetta. Empiiristen tutkimusten tulokset viittaavat siihen, että niin terveystiedonkäyttäjien ominaisuuksissa informaatiokäyttäytymisessä kuin sen suhteessa heidän fyysisen terveydentilaansa on eroja. Terveystietoa tulisikin esittää eri tavoin erilaisille ihmisille, muun muassa erilaisia viestistrategioita ja -taktiikoita käyttäen. Kirjallisuuskatsauksen tulokset lisäsivät ymmärrystä siitä, miten tutkimusasetelman vinoumat voivat vaikuttaa interventiotutkimusten tuloksiin.

This work concentrates on the informational aspects of becoming information literate for the Information Society in secondary education. The importance of this study is linked to the information age - an era in which most people rely on information in their occupations and private lives. This need for information acquires more explicit information related skills to be able to retrieve, evaluate, use, store and disseminate information. To be able to address these issues, the study is subdivided as follows. The first section (chapters 3&4) addresses the concepts of the informatisation of society and information literacy. Models are presented for both the informatisation process and information literacy. In the discussion of the concept information literacy the following issues are emphasized: the individuals realisation of an information gap, the formulation of a query, the knowledge of relevant sources, the knowledge of information and communication technologies (ICT), the knowledge, skill and ability to use, store and disseminate information in an effective and efficient way. In the second section (chapters 5 - 10), ensuing from the first, attention is given to position of The Netherlands and South Africa related to being or becoming an Information Society (chapter 5), the relationship between ICT and education (chapter 6) and the introduction of ICT and information related subjects in secondary education in respectively The Netherlands (chapter 7) and South Africa (chapter 8). It is illustrated that the infrastructure in The Netherlands to implement information literacy at school level is much better that in South Africa. Chapters 9 and 10 consist of an empirical study with the aim to determine the way in which information literacy is teached in two schools – one in South Africa and the other in The Netherlands, and which relevant entities are present. The main outcome of the empirical study was that, although pupils were adequate trained in the use of technology, they were not trained to become information literate as the emphasize is on acquiring computer skills in stead of acquiring information. The third and final part comprises firstly an evaluation of the study (chapter 11) and of the summary, conclusions and recommendations (Chapter 12). The main recommendation is the introduction of the subject information literacy as a compulsory school subjects at all levels enabling students to be prepared for their role in the knowledge society. The study is concluded with a proposal for further research. Copyright 2000, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. Please cite as follows: Roux, EM 2000, Informatievaardig worden in het onderwijs, een informatiewetenschappelijk perspectief : een vergelijkende gevallenstudie in Nederland en Zuid-Afrika (Nederlands) PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-11082004-111737 / > / Thesis (DPhil)--University of Pretoria, 2005. / Information Science / DPhil / Unrestricted

The thesis aims to map the health information behaviour of parents. Behaviour of parents represents a significant part in the life of child and therefore the attention of this thesis is focused on this topic. Its theoretical part introduces the areas characterising the topic - information behaviour, models and process of information behaviour, health, health literacy and phenomena affecting information behaviour (such as advertisement in health service or information overload). The research part contains a methodological basis of work and describes the research design. In the final part, analytical results of the interviews are elaborated.