La motivation des salariés est une nécessité vitale pour le succès d’une entreprise, notamment dans le contexte de la crise économique mondiale. En comprenant ce qui motive leurs membres, les dirigeants peuvent mobiliser le plein potentiel de chaque personne et diriger plus efficacement leur énergie. Le renouvellement des sources de motivation demande d’analyser au préalable les changements qui affectent actuellement le monde du travail et leurs conséquences. L’objectif de cette thèse vise à aider les personnes qui gèrent les ressources humaines (dans l’entreprise) à comprendre quelles sont et comment créer des conditions propices à la motivation des salariés, comment orienter, susciter et soutenir leur motivation et comment construire des stratégies motivationnelles adaptées. De plus, à cette fin, en favorisant la motivation et en suscitant les salariés, nous essayons de proposer d’établir un climat motivant dans l’entreprise chinoise. / The motivation of employees is vital necessity to the success of the enterprise, especially in the context of global economic crisis. By understanding what motivates their members, directors can mobilize and realize the full potential of each person and direct their energies more effectively. The renewal of sources of motivation asks that analyze in advance the changes currently affecting the world of working and their consequences. The objective of this thesis is to help people manage human resources (in the enterprise) to understand what and how to create conditions favor the employee motivation, how to orientate, to improve and to maintain the motivation of its employees and how to construct appropriate motivational strategies in the management. In addition, for this aim, in favorite of promoting the motivation and stimulating the employees, we try to propose to establish a dynamic environment in Chinese enterprises.

The general aim of this research was to investigate whether a relationship exists between the perceptions of job characteristics, job satisfaction (JS) and organisational commitment (OC) of e-tutors in a virtual work environment in an Open Distance Learning (ODL) university in South Africa. Considering the nature of the virtual work environment and the Job Characteristics Model (JCM), the design of e-tutors’ jobs does not encompass some of the core dimensions. This creates certain distinctive issues in terms of how e-tutors work, relate and communicate with their supervisors and co-workers. This has the potential to negatively affect their levels of JS and OC and increase their intention to leave the organisation. Accordingly, a quantitative survey was conducted on a sample of 279 (n = 279) e-tutors serving contracts at an ODL institution in South Africa. An exploratory factor analysis in the absence of good fit revealed a three-factor model for job characteristics, a two-factor model for JS, and a three-factor model for OC. Moreover, a correlational analysis revealed a statistically significant relationship between perceptions of job characteristics, JS, and OC. A bivariate-partial correlation revealed that the relationship between job characteristics and JS is stronger than the relationship between job characteristics and OC. Following these correlations, a regression analysis was done to test the influencing nature of job characteristics on JS and OC. Accordingly, the results revealed that 26% of the effect of JS on OC is mediated by job characteristics. Tests for statistically significant mean differences revealed no significant difference between male and female e-tutors, nor differences in terms of their job tenure. However, in terms of educational background, significant mean differences were found between e-tutors holding undergraduate degrees and those holding postgraduate degrees. In order to determine which colleges differ significantly, multiple comparison tests were done, but the results revealed no significant individual differences. These results are applicable to similar populations and may help to improve the work experiences of other virtual workers. In addition, it is envisioned that they may help to improve human resource management practices in virtual work environments. / Human Resource Management / M. Com. (Human Resource Management)

Zum gesellschaftlich relevanten Thema des Arbeitsmarktes findet sich kaum arbeitspsychologische Empirie. Erste Hinweise auf ein die Gesundheit Erwerbstätiger gefährdendes Potenzial einer schlechten Arbeitsmarktlage geben Studien aus den Bereichen der Freiwilligkeit in der Erwerbsarbeit und der Arbeitsplatzunsicherheit. Alle diese Studien sind jedoch Befragungen mit dem methodenimmanenten Interpretationsproblem der gemeinsamen Methodenvarianz. Unter Ausschluss dieses Methodenproblems wird zunächst ein Beitrag zur Klärung der Bedeutung der Arbeitsmarktsituation für die psychische Gesundheit Erwerbstätiger geleistet. In einem zweiten Schritt werden empirisch bewährte Merkmale der Arbeitssituation in die Analysen einbezogen. Den theoretischen Rahmen der Arbeit bilden das Belastungs-Beanspruchungs-Konzept (BBK) und ein spezifiziertes Zwei-Ebenen-Modell. Sekundäranalytisch werden zweier branchenspezifische Gelegenheitsstichproben (N1 = 183; N2 = 314) und die repräsentative BIBB/IAB-Strukturerhebung von 1998/1999 (N3 = 34.343) ausgewertet. Es liegt ein ex-post-facto-Design vor. Das Merkmal der Arbeitsmarktsituation wird als Risiko langzeitarbeitslos zu werden operationalisiert und dokumentenanalytisch generiert. Diese Operationalisierung erweist sich als valide. Die anderen Merkmale werden mittels schriftlicher Befragungen erhoben. Die Datenauswertung erfolgt mit Methoden des ALM. Die globalen Zusammenhänge zwischen der Arbeitsmarktsituation und der psychischen Gesundheit Erwerbstätiger sind marginal. Bei Betrachtung der mit Hilfe des BBK gebildeten Subgruppen zeigen sich jedoch hypothesenkonform veränderte Zusammenhänge. Dieses Ergebnismuster kann im Sinne des sozialepidemiologischen Risikofaktorenmodells als Beleg für das Belastungspotenzial einer schlechten Arbeitsmarktsituation angesehen werden. Zentral für die Vorhersage der psychischen Gesundheit Erwerbstätiger sind jedoch die Merkmale der Arbeitssituation: Auch in Zeiten mit einer problematischen Arbeitsmarktsituation reicht es nicht aus, einfach nur Arbeit zu haben. Die konkrete Arbeitssituation bleibt zentral. / Within the field of occupational psychology there is very little empirical research on the socially highly relevant topic of the labor market. Studies on voluntariness within gainful occupation and on job insecurity have provided initial evidence that a poor labor market situation poses a potential risk to employees’ health. However, all of these studies can be criticized for having the method-immanent interpretation problem of shared method variance. Excluding this methodological problem, the present study, first, contributes to clarifying the role of the labor market situation for employees’ mental health. In a second step, empirically established characteristics of the personal job situation are included in the analyses. The theoretical framework for this research is the stress-strain concept (SSC) and a more specific two-level model. Secondary analyses are conducted with two sectoral convenience samples (N1 = 183; N2 = 314) and the representative BIBB/IAB data set of 1998/1999 (N3 = 34.343). An ex-post-facto design is used. The characteristic of the labor market situation was operationalized as the risk for long-term unemployment, which was generated through document analyses. This operationalization proves to be valid. Other characteristics were assessed with questionnaires. Data analyses were conducted with methods of the GLM. The overall relations between the labor market situation and mental health are marginal. However, when studying subgroups that were formed utilizing the SSC the observed relations vary as hypothesized. These findings can be interpreted within the social-epidemiological risk-factor model as a demonstration of the stress potential of poor labor market conditions. Nevertheless, the central predictors of employees’ mental health are characteristics of the personal job situation: Even in times of a problematic labor market situation just being employed it is not sufficient to ensure good mental health. The person’s specific job situation remains central.