The exploration of the study was derived from the researcher’s experience and involvement in the Gauteng Department of Finance (GDF) which experienced gargantuan fatalities of recruited employees since 2009. The moratorium on recruitment process disadvantaged the department`s conditions as some employees were marooned for months. The researcher wondered how profound the staff turnover might have had the influence on the quality of services being delivered to the service customers. In most cases conducting recruitment process is expensive. It requires adequate time to ensure that resources are satisfactorily positioned, while retaining the existing workforce is tricky noting the cultural challenges and trepidation.

Thesis (M.C.P.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1981. / MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH. / Bibliography: leaves 71-72. / by Mary Elizabeth Lucci. / M.C.P.

Este estudo buscou conhecer a satisfação profissional de enfermeiros docentes de cursos de graduação em Enfermagem do Município de São Paulo e identificar os fatores relacionados à sua satisfação e insatisfação no trabalho. Trata-se de uma pesquisa exploratória, descritiva, com abordagens quantitativa e qualitativa dos dados. O projeto foi submetido à apreciação do Comitê de Ética em Pesquisa da Universidade Federal de São Paulo, obtendo aprovação Parecer n° 1539. A amostra constituiu-se de 90 enfermeiros docentes, que exerciam suas atividades profissionais em dez das 23 universidades que disponibilizavam o curso de graduação em Enfermagem no Município de São Paulo, em 2007. Para a abordagem quantitativa, foi utilizado o Job Satisfaction Questionnarie for Teachers e a análise foi realizada segundo os parâmetros da estatística descritiva. Na abordagem qualitativa, foram realizadas entrevistas, estas submetidas à análise de conteúdo preconizada por Bardin. Ambas as análises foram norteadas por referenciais da educação e pautadas nos pressupostos dos estudos de Herzberg, no que se referem aos fatores de satisfação e insatisfação no trabalho. Os resultados quantitativos mostraram que o trabalho direto com os alunos, a relação com eles e a realização pessoal são fatores relevantes à satisfação do docente de enfermagem, bem como os fatores de natureza político-sociais propiciam a insatisfação. Na análise qualitativa, a satisfação surgiu relacionada às categorias Gostar de ensinar, Busca por novos conhecimentos, Relação entre os pares, Relação professor-aluno, Ser reconhecido, Interesse do aluno pelo aprendizado e Desenvolvimento do aluno. No que se refere à insatisfação, emergiram como categorias a Baixa gestão, o Déficit de conhecimentos do aluno ingressante, o Déficit de recursos para o ensino, a Pesquisa em detrimento do ensino de graduação, a Sobrecarga de trabalho e o Baixo salário e instabilidade no emprego. Em síntese, o estudo mostrou que os docentes apresentam baixos níveis de satisfação, provenientes do equilíbrio entre os fatores de satisfação e insatisfação mencionados. Em ambos os sentidos, foram verbalizados pontos a serem trabalhados ante todos os fatores, em diferentes graus, para que o docente possa elevar seus níveis de satisfação. / This study aimed to know the professional satisfaction of teaching staff nurses from undergraduate nursing courses at the municipal district of São Paulo and identify the factors related to their satisfaction and dissatisfaction at work. It is a descriptive, exploratory research with quantitative and qualitative data approach. The project was submitted to the appreciation of the Ethics Committee in Research from the Federal University of São Paulo, receiving the approval number 1539. The sample was made up of 90 teaching staff nurses that followed their professional activities in 10 of the 23 universities that offered the undergraduate nursing courses in the municipal district of São Paulo in 2007. For the quantitative approach the Job Satisfaction Questionnaire for Teachers and the analysis made according to the framework of the descriptive statistics was used. In the qualitative approach, interviews were made, which were submitted to content analysis according to Bardin. Both analyses were guided by educational referentials and followed by the line of study of Herzberg which referred to satisfaction and dissatisfaction factors at work. The quantitative results showed that working directly with students, the relationship with work and personal achievement are all relevant factors to the satisfaction of the nursing teaching staff, as well as social political factors which were prone to dissatisfaction. In the qualitative analysis, satisfaction was evident in the following categories: Enjoying Teaching, Search for New Knowledge, Relationship between Pairs, Teacher Student Relationship, Being Acknowledged, Students Interest in Learning and Students Development. Regarding the dissatisfaction, the categories that came up were Poor Management, Deficient Knowledge from the Starting Student, Deficit of Resources for Teaching, Research on the Detriment of Undergraduate Teaching, Work Overload and the Low Salary and Instability in the Job. In short, the study showed that the teaching staff members presented low levels of satisfaction resultant because of the balance between the satisfaction and dissatisfaction factors aforementioned. In conclusion, it was expressed, in view of all factors that points needed to be worked on in different degrees in order for the staff members to be able to improve their satisfaction levels.

Atualmente, é cada vez maior a preocupação das empresas com motivação, clima organizacional e a satisfação no trabalho, pois tais aspectos podem representar verdadeiras vantagens competitivas, influenciando, inclusive o próprio desempenho da empresa. Por outro lado, a Contabilidade Financeira pouco ou nada tem contribuído para o desenvolvimento de instrumentos ou modelos para evidenciação ou mensuração de tais questões. Assim, o objetivo deste trabalho é verificar se a Contabilidade Financeira pode contribuir com a evidenciação da satisfação no trabalho dos funcionários, através das demonstrações financeiras publicadas das empresas. Nesse sentido, o presente estudo procura testar se as demonstrações financeiras publicadas podem ser fonte relevante de informações relativas à satisfação no trabalho, promovendo, desta forma, uma integração maior da Contabilidade Financeira com a gestão de pessoas. Os dados selecionados na pesquisa foram fornecidos pela FIA e pela FIPECAFI (Fundação Instituto de Pesquisas Contábeis, Atuariais e Financeiras), bases utilizadas para a elaboração das Revistas 150 Melhores Empresas para Trabalhar e Melhores e Maiores as 500 Maiores Empresas do País, respectivamente. O estudo considera 19 variáveis tanto quantitativas quanto qualitativas e é aplicado o modelo estatístico da regressão logística com a finalidade de apurar a probabilidade de determinada empresa pertencer ao grupo das companhias premiadas na pesquisa realizada pela FIA, adotando-se a premissa de que tais empresas possuíam um clima de satisfação no trabalho favorável. Os modelos considerando todas as variáveis simultaneamente e pelo método stepwise não foram aprovados em todos os pressupostos da regressão logística. Alternativamente, é demonstrado um modelo que obedece a todos esses pressupostos, considerando, porém, somente as variáveis (i) riqueza criada por funcionário, (ii) despesas com salário e encargos por funcionário, (iii) programa de stock options, (iv) prêmios conquistados pela empresa, (v) programas próprios de gestão ambiental e (vi) controle acionário. Apesar de seu baixo poder preditivo, de acordo com o referido modelo, há indícios de que as demonstrações financeiras podem ser fonte de informações relativas à questão da satisfação no trabalho dos funcionários de uma empresa. / Companies are becoming increasingly concerned about issues such as motivation, organizational climate and job satisfaction, as these aspects can represent true competitive advantages, also influencing the companys very performance. On the other hand, Financial Accounting has contributed little or nothing to the development of tools or models for the evidencing or measuring of these subjects. Accordingly, the aim of this study is to verify whether Financial Accounting, through the published financial statements of companies, can contribute in the evidencing of employees job satisfaction. To this effect, the study seeks to test whether published financial statements can be a relevant source of information relating to job satisfaction, thus promoting greater integration of Financial Accounting with people management. The data used in the survey was provided by FIA and by FIPECAFI (Fundação Instituto de Pesquisas Contábeis, Atuariais e Financeiras), bases utilized for the preparation of the magazines 150 Melhores Empresas para Trabalhar and Melhores e Maiores as 500 Maiores Empresas do País, respectively. The study considers 19 variables that are both quantitative and qualitative, and the statistical model of logistic regression is applied with the objective of determining the likelihood of a given company belonging to the group of companies awarded in the survey conducted by FIA, adopting the assumption that said award-winning companies had favorable organizational climate and job satisfaction. The models considering all the variables simultaneously and by the stepwise method were not approved in all the logistic regression assumptions. Alternatively, a model is shown that observes all these assumptions, but that only considered the variables (i) employee-created wealth, (ii) expenses with salary and charges by employee, (iii) stock option program, (iv) awards obtained by the company, (v) own environmental management programs and (vi) controlling interest. In spite of its low predictive power, the above mentioned model suggests that there are signs that financial statements can be a source of information relating to the issue of job satisfaction of company employees.

I denna kvantitativa studie var syftet att undersöka hur arbetstillfredsställelse samt feedback samverkar med arbetsmotivation hos yrkesgruppen personliga assistenter i kommunal verksamhet. Urvalet i denna studie bestod av personliga assistenter som arbetar i en liten kommun i Västra Götaland. I denna undersökning användes tre enkäter som delades ut till de 85 assistenter som var anställda, och det genererade 34 svar i slutändan varav 23 var kvinnor och 11 var män. Respondenternas ålder i undersökningen sträckte sig mellan 20 – 63 år, där medelåldern var 40,74 år. Enkäterna som användes som underlag var Basic Need Satisfaction at Work Scale (BNS), Minnesota Satisfaction Questionnaire (MSQ) samt Feedback Orientation Scale (FOS). Resultatet av analyserna visade en positiv korrelation mellan arbetstillfredsställelse och arbetsmotivation men ingen korrelation mellan arbetsmotivation och feedback. Enligt undersökningens analyser predicerade feedback inte heller arbetsmotivation medan arbetstillfredsställelse predicerade arbetsmotivation. Det fanns inga skillnader i resultatet hur män och kvinnor upplevde arbetstillfredsställelse, arbetsmotivation eller feedback. / In this quantitative study, the purpose was to investigate how job satisfaction and feedback relate to work motivation of municipal personal assistants in municipal activities.  The sample in this study consisted of personal assistants working in a small municipality in Västra Götaland. This survey consisted of three questionnaires distributed to the 85 assistants employed. It generated 34 responses in the end, of which 23 were women and 11 were men. Respondents age in this survey ranged from 20 - 63 years, where the middle age was 40 years. The surveys that were used as a basis were basic needs satisfaction at work scale (BNS), Minnesota satisfaction Questionnaire (MSQ) as well as feedback orientation scale (FOS). The result of the analyses showed a positive correlation between job satisfaction and work motivation, however no correlation between work motivation and feedback was found. According to the analysis, feedback did not predict work motivation while job satisfaction predicted work motivation. There were no differences in the results of how men and women experienced job satisfaction, work motivation or feedback.

The purpose of this research was to determine if a relationship exists between McGregor’s Leadership Theory and subjective states of well-being among higher educational leaders in state and community colleges in Florida. The underlying supposition was that the preference for what Douglas McGregor called Theory X or Theory Y assumptions, indicate intrinsic assumptions about human nature and are linked to subjective happiness. Quantitative data were collected through electronic administration of two surveys and demographic questions to higher educational leaders at 28 state and community colleges in the State of Florida. These instruments measured levels of well-being through the PERMA-Profiler instrument and preferences for Theory X or Theory Y using the Theory X and Theory Y Managerial Assumptions Inventory. Multiple correlation and regression analyses were used to address the research questions. This study detected no relationship between well-being and happiness in this sample. / Includes bibliography. / Dissertation (Ph.D.)--Florida Atlantic University, 2017. / FAU Electronic Theses and Dissertations Collection

The problem of this study was to determine the relationships of certain categories of job satisfaction to selected personal characteristics of teachers who were teaching in rural communities located in isolated rural Texas counties.

Orientador: Wilsa Carla Spiri / Banca: Magda Crisitina Queiroz Dell'Acqua / Banca: Andrea Bernardes / Resumo: O ambiente de trabalho é um dos fatores intervenientes da qualidade assistencial ao usuário. Os processos de acreditação hospitalar avaliam a qualidade e contribuem para o alcance da excelência. Correlacionar o ambiente de trabalho com a certificação de qualidade pode contribuir com o conhecimento nessa temática. Dentre as possibilidades de identificar o ambiente de trabalho das organizações de saúde o instrumento Nursing Work Index - Revised (NWI-R) tem sido utilizado em diferentes culturas e ambientes da prática do enfermeiro. O NWI-R foi traduzido, adaptado e validado para a cultura brasileira e denominado Nursing Work Index - Revised - Versão Brasileira (B-NWI-R). Esse estudo tem como objetivo analisar o ambiente de trabalho do enfermeiro de dois hospitais públicos, comparar o ambiente de trabalho desses hospitais e compreender os fatores relacionados ao ambiente de trabalho do enfermeiro que mais interferem no processo de trabalho. Foi realizado estudo na abordagem quantitativa e qualitativa. Na quantitativa foram dois estudos transversais em paralelo, com enfermeiros assistenciais dos hospitais entre janeiro a setembro de 2014. O hospital A não era acreditado e o hospital B acreditado (nível 1). A coleta de dados foi por meio de um questionário com dados sóciodemográficos laborais e o B-NWI-R com 57 itens e quatro domínios: autonomia, controle sobre o ambiente, relacionamento médico e enfermeiro e suporte organizacional. A confiabilidade do instrumento foi medida pelo alpha de Cronbach. Responderam o instrumento 106 enfermeiros, 50 do hospital A e 56 do B. Na qualitativa adotou-se a análise de conteúdo, com oito gerentes de enfermagem. A coleta dos dados utilizou entrevistas audiogravadas e semiestruturadas com a questão norteadora: "Segundo sua perspectiva, quais são os fatores relacionados ao ambiente de trabalho do enfermeiro que mais interferem no processo de trabalho deles?" As entrevistas duraram... / Abstract: The working environment is one of the influencing factors of service quality to the user. The hospital accreditation process evaluates the quality and contributes to the achievement of excellence. Correlating the working environment with quality certification can contribute to the knowledge in this subject. Among the possibilities of identifying the working environment of health organizations the source Nursing Work Index - Revised (NWI-R) has been used in different cultures and nursing practice environments. The NWI-R was translated, adapted and validated for the Brazilian culture and called Nursing Work Index - Revised - Brazilian version (B-NWI-R). This study aims to analyze the working environment of nurses from two public hospitals, compare their environment and understand the factors related to nurses' workplace that affect the work process. A study was conducted in quantitative and qualitative approach. The quantitative research covered two cross-sectional studies in parallel, with hospital nurses between January and September 2014. Hospital A was not accredited and Hospital B was accredited (level 1). Data collection was carried through a questionnaire with labor socio-demographic data and the B-NWI-R with 57 items and four areas: autonomy, control over the working environment, doctor and nurse relationship and organizational support. The reliability of such resource was measured by Cronbach's alpha. The test was answered by 106 nurses, 50 from Hospital A and 56 from Hospital B. The qualitative research adopted the content analysis, with eight nursing managers. Data collection used audio recorded and semi-structured interviews with the guiding question: "According to your perspective, what are the factors related to the nursing working environment that interfere in the working process?" The interviews lasted 30 minutes. The research was approved by the Research Ethics Committee, Platform Brazil No. 23304713.4.0000.5411. The ... / Mestre

M. Tech. (Business Administration, Faculty of Management Sciences), Vaal University of Technology / Organisations need employees who are willing to go beyond the requirements of the job to contribute to the organisation’s effectiveness. An evolving trend in the organisational behaviour literature indicates that job satisfaction (JS) and organisational commitment (OC) are attitudes that have a major impact on organisational outcomes such as productivity, job performance, turnover intentions and organisational citizenship behaviour (OCB). Although the relationship between the aforementioned constructs is considered important, there is a paucity of research about the relationship between these constructs in the context of the water utility company. The primary objective of this study was to investigate the impact of organisational commitment and job satisfaction on organisational citizenship behaviour at the water utility company in Gauteng. A quantitative research approach and a survey-based descriptive research method were used to achieve the primary objective. A structured questionnaire was issued to 400 randomly sampled respondents. Furthermore, means and factor analysis were performed to determine the level of job satisfaction, organisational commitment and organisational citizenship behaviour of employees and to establish the underlying factors of the constructs respectively. Additionally, a correlation analysis was conducted to establish the strength and direction of the relationship between the factors. Finally, a regression analysis was performed to confirm the predictive relationship between factors. The findings of this study showed a positive correlation between affective commitment, indebted obligation and moral imperative; JS and OCB; and no predictive relationship was observed between continuance commitment and OCB. Based on the findings, it was recommended that JS should be improved through mechanisms such as job-fit, job enrichment and career advancement. Furthermore, performance-related pay and mentorship programmes should be introduced to improve employees’ organisational commitment. Finally, recognition should be given to employees to encourage them to maintain their willingness to display citizenship behaviours.

Diploma thesis deals with the comparative analysis of the satisfaction of teachers and students at the Business Academy in Valasske Mezirici. The theoretical part is focused on summarizing the basic knowledge of the issue and define the main factors of satisfaction. The empirical part is devoted to the characteristic of school and respondents. Furthermore, through questionnaires and an interview with the schoolmaster each study areas are analyzed. Based on the results of analysis are proposed specific recommendations that could increase the satisfaction of both teachers and students.