KM is the process of creating value from the intangible assets of an enterprise. It deals with how best to leverage knowledge internally in the enterprise (in its individual employees, and the knowledge that gets built into its structures and systems) and externally to the customers and stakeholders. As KM initiatives, projects and systems are just beginning to appear in organisations, there is little research and empirical field data to guide the successful development and implementation of such systems or to guide the expectations of the potential benefits of such systems. In addition, about 84 per cent of KM programmes failed or exerted no significant impact on the adopting organisations worldwide due to inability to consider many critical factors that contribute to the success of KM project implementation. Hence, this study is an exploratory investigation into the KM implementation based on an integrated approach. This includes: (1) a comprehensive review of the relevant literature; (2) a comprehensive analysis of secondary case studies of KM implementations in 90 organisations presented in the literature, in order to arrive at the most critical factors of KM implementation and their degree of criticality; (3) exploratory global survey of 92 organisations in 23 countries that have already implemented or are in the process of implementing KM; (4) in-depth case studies of four leading organisations to understand how KM implementation processes and the critical factors identified are being addressed. Based on the empirical findings of the study, 28 critical factors were identified that must be carefully considered in the KM implementation to achieve a successful project. Moreover, the study proposes an integrated model for effective KM implementation which contains essential elements that contribute to project success.

Organisations make use of a variety of knowledge management systems (KMS) in order to facilitate the creation, storage, transfer and reuse of organisational knowledge. Metadata is used to describe knowledge by its attributes and to provide the context, quality, condition or other characteristics of knowledge assets. This thesis explores the way in which metadata is being used in KMS. It provides an analysis of the types of metadata used for the descriptIon of knowledge documents at the semantic level and complements other research on the evaluation of KMS by focusing on the use of metadata, adopting a user perspective. The empirical work was carried out through case study research in two highly knowledge-intensive companies, a motorsport engineering company and a pharmaceutical company. Data collection tools included field visits, documentation, surveys and interviews. The findings demonstrate the level of users' satisfaction with the KMS and metadata and their readiness to create metadata when contributing a knowledge document to the KMS. Demographic factors, such as gender, age, qualifications, and years working with the company, are analysed in conjunction with attitudes towards the KMS and metadata The two metadata schemes used in each company are mapped semantically to the widely used Dublin Core Metadata Element Set (DCMI), in order to identify good practice in designing a metadata scheme for a KMS From the mapping, the basis of a metadata framework is created, intended to be used as a checklist for the development of comprehensive metadata schemes for the description of knowledge documents. The metadata management processes of the two companies are analysed to propose guidelines for the development of a metadata management strategy.

Polycyclic aromatic hydrocarbons, produced by anthropological and natural activities, are hazardous through formation of oxidative radicals and DNA adducts. Growth of Mycobacterium sp. strain KMS, isolated from a contaminated soil, on the model hydrocarbon pyrene induced specific proteins. My work extends the study of isolate KMS to the gene level to understand the pathways and regulation of pyrene utilization. Genes encoding pyrene-induced proteins were clustered on a 72 kb section on the KMS chromosome but some also were duplicated on plasmids. Skewed GC content and presence of integrase and transposase genes suggested horizontal transfer of pyrene-degrading gene islands that also were found with high conservation in five other pyrene-degrading Mycobacterium isolates. Transcript analysis found both plasmid and chromosomal genes were induced by pyrene. These processes may enhance the survival of KMS in hydrocarbon-contaminated soils when other carbon sources are limited. KMS also grew on benzoate, confirming the functionality of an operon containing genes distinct from those in other benzoate-degrading bacteria. Growth on benzoate but not on pyrene induced a gene, benA, encoding a benzoate dioxygenase α-subunit, but not the pyrene-induced nidA encoding a pyrene dioxygenase α-subunit; the differential induction correlated with differences in promoter sequences. Diauxic growth occurred when pyrene cultures were amended with benzoate or acetate, succinate, or fructose, and paralleled delayed expression of nidA. Single phase growth and normal expression of benA was observed for benzoate single and mixed cultures. The nidA promoters had potential cAMP-CRP binding sites, suggesting that cAMP could be involved in carbon repression of pyrene metabolism. Growth on benzoate and pyrene requires gluconeogenesis. Intermediary metabolism in isolate KMS involves expression from genes encoding a novel malate:quinone oxidoreductase and glyoxylate shunt enzymes. Generation of C3 structures involves transcription of genes encoding malic enzyme, phosphoenolpyruvate carboxykinase, and phosphoenolpyruvate synthase. Carbon source modified the transcription patterns for these genes. My findings are the first to show duplication of pyrene-degrading genes on the chromosome and plasmids in Mycobacterium isolates and expression from a unique benzoate-degrading operon. I clarified the routes for intermediary metabolism leading to gluconeogenesis and established a potential role for cAMP-mediated catabolite repression of pyrene utilization.

KM is the process of creating value from the intangible assets of an enterprise. It deals with how best to leverage knowledge internally in the enterprise (in its individual employees, and the knowledge that gets built into its structures and systems) and externally to the customers and stakeholders. As KM initiatives, projects and systems are just beginning to appear in organisations, there is little research and empirical field data to guide the successful development and implementation of such systems or to guide the expectations of the potential benefits of such systems. In addition, about 84 per cent of KM programmes failed or exerted no significant impact on the adopting organisations worldwide due to inability to consider many critical factors that contribute to the success of KM project implementation. Hence, this study is an exploratory investigation into the KM implementation based on an integrated approach. This includes: (1) a comprehensive review of the relevant literature; (2) a comprehensive analysis of secondary case studies of KM implementations in 90 organisations presented in the literature, in order to arrive at the most critical factors of KM implementation and their degree of criticality; (3) exploratory global survey of 92 organisations in 23 countries that have already implemented or are in the process of implementing KM; (4) in-depth case studies of four leading organisations to understand how KM implementation processes and the critical factors identified are being addressed. Based on the empirical findings of the study, 28 critical factors were identified that must be carefully considered in the KM implementation to achieve a successful project. Moreover, the study proposes an integrated model for effective KM implementation which contains essential elements that contribute to project success. / Government of Saudi Arabia represented by King Saud University.

Knowledge has become one of the most important assets for companies nowadays. Knowledge Management (KM) uses organizational knowledge as a resource to make companies more competitive. Knowledge Management Systems (KMS) are gaining popularity, however, the failure rate remains high, with many projects not achieving their goals or being shut down early. KMS are often underestimated and treated as normal systems. IS practices do not cover certain aspects specific to KMS, aspects that do not show in other IS (e.g. socio-cultural issues). There are many studies concerning the KMS failures but they just focus on the symptoms and do not provide a solution to the problem. The goal of this master’s dissertation is to generate a preventive tool that will help the KM field. With The experience gained by working in a real KMS project within a textile agency in Sweden and relevant literature, an Information Systems Design Theory (ISDT) for KMS was developed. As some authors suggest, KM needs an ISDT of it’s own. An ISDT will guide practitioners through the process by restricting practices and features of the system to a more effective set. It will also encourage the academia to work on this theory for its improvement, completion, and validation

This single case study explores the adoption of a wiki knowledge management system at a mid-sized IT retailer and consultancy. In exploring what factors affect how and if employees interact with the wiki six key areas are identified as crucial to enabling successful knowledge transfers with such a system: 1. Clearly linking the knowledge management to tangible business value 2. Clarifying for users the purpose and usage of the wiki 3. Aligning desired wiki use with the pre-existing corporate culture 4. Verifying that employee incentives are aligned with desired behavior 5. Making sure knowledge management is a part of existing processes 6. Effectively using technology to aid the users Additionally the study includes a comparison with previously conducted studies on implementations of traditional non-collaborative knowledge management systems and finds a high degree of similarity with the issues that have previously been faced within the field. This thesis therefore argues that the new technology present in a wiki type system does not solve the pre-existing problems facing knowledge management practitioners. Instead, the same issues facing the implementation of any such system need to be resolved before the potential of a wiki knowledge management system can be realized.

Nous proposons dans cette recherche une solution nouvelle quant à l'existence et à la nature de la singularité initiale d'espace-temps. Dans le contexte de la supergravité N=2 et de la théorie topologique des champs, nous considérons que la singularité initiale d'espace-temps correspond à un instanton gravitationnel singulier de taille zéro caractérisé par une configuration Riemanienne de la métrique (++++) en dimension D = 4. Associée à un état topologique correspondant à l'échelle zéro de l'espace-temps, la singularité initiale n'est pas ici considérée en termes de divergences des champs physiques, mais peut être résolue dans la cadre de la théorie topologique des champs. Nous obtenons ce résultat à partir de l'observation physique selon laquelle le pré espace-temps doit être considéré en équilibre thermique à l'échelle de Planck. En conséquences, nous suggérons de manière naturelle qu'à l'échelle de Planck l'espace-temps à l'équilibre doit être soumis à la condition KMS. Dans ce contexte, l'état KMS dans lequel se trouve le pré espace-temps à l'échelle de Planck pourrait être interprété comme le résultat d'une unification entre " état physique" (métrique lorentzienne +++-) et "état topologique" (métrique riemanienne ++++). Ceci correspond à la phase d'oscillation quantique de la signature de la métrique déjà mise en évidence dans des travaux antérieurs. Nous suggérons alors que "la singularité d'échelle zéro" doit être comprise en termes d'invariants topologiques, en particulier le premier invariant de Donaldson. En conséquences, nous proposons ici un nouvel invariant topologique, asssocié à l'échelle 0 et de la forme Z = TR (-1)s, que nous appelons "invariant de singularité". Enfin, dans ce contexte, nous proposons la conjecture selon laquelle le problème de l'interaction inertielle pourrait être expliqué en termes d'amplitude topologique liée à l'instanton gravitationnel singulier caractérisant, dans notre approche, l'échelle zéro de l'espace-temps.

We initiate the study of a new class of semigroup C*-algebras arising from number-theoretic considerations; namely, we generalize the construction of Cuntz, Deninger, and Laca by considering the left regular C*-algebras of ax+b-semigroups from actions of congruence monoids on rings of algebraic integers in number fields. Our motivation for considering actions of congruence monoids comes from class field theory and work on Bost–Connes type systems. We give two presentations and a groupoid model for these algebras, and establish a faithfulness criterion for their representations. We then explicitly compute the primitive ideal space, give a semigroup crossed product description of the boundary quotient, and prove that the construction is functorial in the appropriate sense. These C*-algebras carry canonical time evolutions, so that our construction also produces a new class of C*-dynamical systems. We classify the KMS (equilibrium) states for this canonical time evolution, and show that there are several phase transitions whose complexity depends on properties of a generalized ideal class group. We compute the type of all high temperature KMS states, and consider several related C*-dynamical systems. / Graduate

Existing literature indicates that although both academics and practitioners recognize knowledge management (KM) as a source of competitive advantage, users are not always willing to use a knowledge management system (KMS). Because of the social nature of knowledge transfer, a KMS can be considered a socio-technical system. Many explanations have been presented for this failure to utilize the KMS. These explanations include a number of the socio-technical factors relating to people, processes, and technologies. While these factors may have significant explanatory power when examined independently, existing studies have not sufficiently addressed the interactions among all three socio-technical factors or their impacts on KMS usage. The goal of this study was to develop a comprehensive understanding of socio-technical factors that impact KMS usage within decision support systems (DSS). A comprehensive framework was presented that will be helpful in developing and improving KMS initiatives and thus improving KM across the organization. This study identified factors of people (self-efficacy, social ties, and ease of use), processes (leadership, culture/climate, and governance), and technologies (system & information quality, and technology fit) and their influence on KMS system usage. Analysis for this problem required a causal, non-contrived field study employing structural equation modeling. Founded on socio-technical systems theory, nine hypotheses were proposed. Data was collected using a 36 item survey distributed to KMS users from a variety of industries in the United States. Confirmatory factor analysis and an eight-stage structural equation modeling procedure were used to analyze 97 usable responses. The results confirmed that technology-oriented factors predicted knowledge seeking and contributing in DSS. Furthermore, significant positive relationships were confirmed between certain sociotechnical factors including: (1) people and process, (2) people and technology, (3) processes and technology, (4) processes and people, (5) technology and people, and (6) technology and processes. These findings extend the relevance and statistical power of existing studies on KMS usage. This study indicated that the most important concerns for increasing KMS usage were system quality, information quality, and technology fit. Results also confirmed that in the context of this study, people-oriented factors (self-efficacy, social ties, and ease of use/usefulness) and organizational process factors (leadership, organizational culture/climate, and governance) were not critical factors directly responsible for increasing KMS usage. However, the relationships among socio-technical factors all had positive significant relationships. Therefore, investments in people and process-oriented factors will create a more favorable perspective on technology-oriented factors, which in turn can increase KMS usage. On a practical front, this study provided indicators to managers regarding a number of desirable and undesirable conditions that should be taken into consideration when developing or implementing knowledge management initiatives and the systems to support them. This study offered an original contribution to the existing bodies of knowledge on socio-technical factors and KMS usage behavior. The constructs presented in this study highlighted the significance of social and technical relationships in understanding knowledge seeking and contribution in a decision-driven organization.

The emergence of Web 2.0 tools has transformed the operation of Knowledge Management (KM) practices in the academic libraries. This study has investigated the application of Web 2.0 tools to enhance KM practices in academic libraries in Tanzania. Eight out of twelve academic libraries located in public universities in Tanzania were purposively selected in this study. The study included two categories of respondents: ordinary library staff and senior library staff (directors, heads of libraries, library managers, and Information and Technology (IT) specialists in the library etc). The findings of the study were determined after applying methodological triangulation within quantitative and qualitative research contexts. This included the use of questionnaires, semi-structured interviews and observations. In the first instance, questionnaires were used to collect data from 278 library staff selected using systematic sampling technique. Interviewing targeted 69 senior library staff was done using purposive sampling technique. In total, 254 (91.4%) ordinary library staff completed the questionnaire; while 57 (82.6%) senior librarians were interviewed. The study findings have indicated the low level of KM application in academic libraries. Muhimbili University of Health and Allied Science (MUHAS) Library showed the strongest application of KM practices, followed by State University of Zanzibar (SUZA) Library. Lack of KM enablers in academic libraries was indicated as one of the significant challenges that hinder the application of KM practices in academic libraries. It was noted that most of the academic libraries visited had websites. On the other hand, the majority of respondents acknowledged that they had personal accounts of the various Web 2.0 tools. The study findings imply that most library staff had some level of experience with a variety of Web 2.0 tools. It was further established that despite the high level of familiarity and use of Web 2.0 tools, respondents were not frequent users of their library websites. The study findings have also indicated a low level of access and use of Web 2.0 tools within academic libraries. Mzumbe University (MU) and SUZA Libraries were the main users of Web 2.0 tools; followed by University of Dar-es-Salaam (UDSM) Library. Knowledge Management System (KMS) Success Model was employed to investigate factors that affect the application of Web 2.0 tools to enhance KM practices. The study findings have demonstrated that the KMS Success Model is suitable for guiding the understanding of the contributing factors with respect to library staff‟s intention to reuse Web 2.0 tools. The study findings supported the KMS Success Model well, whereby seven of the twelve hypothesised relationships were found to be significant. The study recommends that academic libraries in Tanzania should promote and integrate KM practices in their daily operations as well as the use of KM enablers such as; reliable budget, Web 2.0 tools, reliable power supply, internet connectivity availability and adequate ICTs infrastructure. / Information Science / D. Litt. et. Phil. (Information Science)