Die vorliegende Bachelorarbeit betrachtet die individuellen Anforderungen der Bibliothek des Bundesverwaltungsgerichts in Leipzig an eine neue Bibliothekssoftware. Neben dem jetzigen System aDIS/BMS soll das Open Source System Koha näher beleuchtet werden. Die Anforderungen an eine neue Software werden auf der Grundlage von sechs leitfadengestützten Experten-Interviews definiert, die mit den Mitarbeitenden der Bibliothek geführt wurden. Daraufhin wird ein Entwurf von Lasten- und Pflichtenheft entwickelt, in dem Kriterien nach Relevanz gewichtet werden. Anhand dessen und mithilfe eines Punktesystems werden die Funktionen der ausgewählten Software, Koha, untersucht und abschließend zusammengefasst. Im Ergebnis wird festgestellt, dass Koha potenziell das jetzige Bibliothekssystem ablösen kann. Individuelle Defizite der Software, die festzustellen sind, können durch alternative Lösungen einfach und unkompliziert behoben werden. Eine Marktsichtung anderer Systeme sowie eine Kostenanalyse, Projektplanung und Testinstallation bilden keinen Bestandteil dieser Bachelorarbeit.:1. Einleitung 2. IST-Stand 2.1 Die Bibliothek des Bundesverwaltungsgerichts 2.2 aDIS/BMS 3. Das Open Source System Koha 4. Die Anforderungen 4.1 Allgemeine Anforderungen 4.2 Erwerbung, Erschließung und Inventarisierung 4.3 Bindeverwaltung und Haushaltsüberwachung 4.4 Periodika- und Loseblattverwaltung 4.5 Auskunft, Administration und Statistik 4.6 Katalogisierung und Elektronische Ressourcen 5. Fazit 6. Literaturverzeichnis Anhang

The aim of this bachelor thesis is to examine how librarians experience migration to an open source integrated library system (ILS) in order to analyze how humans and technology influence each other, in line with a socio-technical perspective. We therefore examine how the librarians’ attitudes change during the migration process, what difficulties and possibilities they see in each phase and what the significance of open source is in this context. The method used in this study is qualitative interviews with librarians in one public library and one university library that migrated to the ILS Koha on the same day. The theoretical framework is a socio-technical perspective and actor-network theory. To analyze the result, Michel Callon’s translation was applied to the empirical data. The results of this study show that the librarians interviewed had indifferent or positive attitudes towards Koha. We could also see that those who had roles with more responsibility in the library often showed a greater interest in the problems and community surrounding Koha. The public library experienced significantly more problems with the migration which resulted in a tough transition but did not alter their attitudes.

The first part of the work is focused on the history and last trend on library automation and integrated library systems, with specific attention on the italian context. The second part evaluates some possible use of open source software in library and open source diffusion in Italy.The third part analyze Koha, an open source ILS, and its possible application at the University of Ca' Foscari Library System.

隨著時代的變遷，圖書館員和使用者對於圖書館自動化系統的功能和現況漸漸產生許多不滿與問題。由於系統的開發過程封閉且原始碼無法取得，使圖書館只能另覓其他的自動化系統產品。開放程式的發展在二十一世紀隨著網際網路的發展受到重視。開放程式的圖書館自動化系統讓使用者除了使用還可以有複製、散佈、研究、改寫、再利用的自由。 本研究旨在探討台灣開放程式圖書館自動化系統的引進與發展現況，以Koha系統為研究對象，首先由文獻探討獲得圖書館自動化的現況、開放程式碼的發展，及開放程式應用於圖書館自動化系統之現況，並依據TAM科技接受模式為基礎設計問卷問項與進行分析，接著由訪談的方式深入瞭解台灣使用Koha系統的現況與問題，訪談對象包括使用Koha系統之圖書館以及與Koha系統相關的單位或個人，最後進行問卷調查與訪談資料整理分析。 本研究結果如下：1.台灣開放程式圖書館自動化系統的現況：台灣引進Koha系統始於2005年，由輔大圖資系毛慶禎副教授提倡Koha中文繁體的發展。使用對象多為中小學圖書館與對開放程式有興趣者，由於政府政策的影響，未來繼續使用Koha系統之中小學圖書館將銳減。2.圖書館使用開放程式圖書館自動化系統之動機：(1)圖書館未自動化；(2)缺乏購買系統的經費；(3)經由推廣取得；(4)對應用開放軟體有興趣；(5)過去使用過的圖書館自動化系統不成功；(6)教學使用；(7)有良好的技術支援協助。3.對Koha系統接受度不高：Koha系統由於技術支援、易用性與滿意度不足，以及受到政府政策影響，導致其接受度不高。4.成功使用開放程式圖書館自動化系統之因素：(1)教育訓練與交接完整；(2)其他人力支援；(3)技術支援；(4)介面親和；(5)功能容易使用；(6)館員態度積極。5.使用開放程式圖書館自動化系統失敗之原因與困難：(1)教育訓練不足；(2)缺乏人力；(3)缺乏技術支援；(4)功能不全；(5)系統說明手冊不完整；(6)介面不親和；(7)技術門檻較高。 本研究結果可提供台灣未來發展開放程式圖書館自動化系統的參考方案，觀察使用Koha系統圖書館失敗的原因以及與Koha系統相關單位兩方的觀點與困難，發現其中產生的問題，給予Koha系統、使用者與在地團隊建議。 / As the wheel of time turns, librarians and users of the integrated library system(ILS) become to be unsatisfied the features of ILS. Because of the developing process is closed and the unavailability of the source code, libraries have to try other ILS products for further development. Open source ILS is one of options, it gives users the freedom to copy, distribute, research, rewrite and reuse. The purpose of this research is to study the current developing situation of open source ILS in Taiwan. We use Koha system as research case. By studying related papers, we captured the current situation of ILS, the development of open source, and the application of open source ILS. Using the questionnaires based on technology acceptance model (TAM) and interviews, we enhance our understanding of the current use and question about the Koha system in Taiwan. The findings are as follows: 1.Current view of open source ILS in Taiwan: Prof. Mao has been distributing the developing of Koha in traditional Chinese since 2005. Users who used Koha system are mainly libraries in junior-high schools and elementary schools and those who are interested in Koha system. Due to the policy of Ministry of Education, the usage of Koha system in libraries in senior-high schools and elementary schools will be significantly less after 2010. 2. Reasons why libraries use open source ILS were categorized as follows :(1)Libraries was not automated; (2)Libraries were not automated successfully; (3)Libraries adopted Koha from promotion; (4)Libraries had insufficient budget; (5)Libraries had good technical supports; (6)Schools used Koha for education training purpose; (7)Schools were interested in the usage of open source. 3.The reasons of low acceptance of the Koha system: (1)Lack of technical supports; (2)Koha system was hard to use for average users; (3)Ministry of Education command the elementary and secondary schools to adopt new ILS. 4.Factors of the success adoption of the open source ILS: (1)Complete education training for users; (2)Other human resource support; (3)Technical support; (4)Friendly user interface; (5)Ease of use; (6)Positive attitude. 5.Reasons of the failure of library automation system and its difficulties: (1)Lack of training; (2)Lack of human support; (3)Lack of technical supports; (4)Incomplete features; (5)Incomplete system manual; (6)Unfriendly user interface; (7)Higher technology requirement.