Work subject: conflict reasons among directors and subordinates of organizers of Kaunas city travel. Work object: conflict reasons. Scientific problem: intercommunication between director and subordinates and possible reasons of arising conflicts. Work purpose: to analyze conflict reasons among directors and subordinates of organizers of Kaunas city travel. Broached tasks to reach the purpose: 1. To analyze director’s roles and theoretic aspects of raised requirements for director. 2. To provide a conflict’s conceptions and mostly encountered sorts of it. 3. To provide reasons of arising conflicts and possible variants of a solution. 4. In accordance with an anonymous questionnaire, main conflict reasons among directors and subordinates of Organizers of Kaunas city travel were analyzed. Hypothesis: conflict reasons among directors and subordinates of organizers of Kaunas city travel are more influenced by women. In accordance with the analysis of most literary sources, we could maintain that conflicts at work between directors and subordinates influence work quality, atmosphere in an organization and subordinates’ satisfaction of their work. Mainly director’s features such as disputability, communication skills, capability to run conflicts and his personal interests at work influence the comfort of work atmosphere. Conflicts at work are sorted very differently by intensity, by reasons of arising, by conflicting forces and so on. It is hard to name all conflict reasons, but we... [to full text]

Visuomenės sveikatos vadyba KONFLIKTŲ PREIŽASTYS IR PREVENCIJOS GALIMYBĖS REABILITACIJOS LIGONINĖJE Rita Darbutienė Mokslinė vadovė doc. dr. J. Almonaitienė Kauno medicinos universitetas, Visuomenės sveikatos fakultetas, Visuomenės vadybos katedra. Kaunas; 2010. 79 psl. Darbo tikslas: - nustatyti darbuotojų požiūrį į reabilitacijos ligoninėje vykstančių konfliktų priežastis ir sudaryti konfliktų prevencijos planą. Uždaviniai: 1. Nustatyti reabilitacijos ligoninėje dažniausias konfliktų priežastis. 2. Nustatyti dažniausiai naudojamus konfliktų sprendimo būdus. 3. Pasiūlyti efektyvių prevencijos priemonių. Tyrimo metodika: Tyrimas 2010 sausio mėn. buvo atliktas VšĮ Palangos reabilitacijos ligoninėje (vienmomentinė apklausa). Klausimyną sudarė konfliktų priežasčių anketa ir du psichologiniai testai (Rotter ir Thomas – Kilmann testai). Norint gauti statistiškai patikimus rezultatus, buvo nuspręsta apklausti visus medicinos personalo darbuotojus ir išdalytos 128 anketos (100%), grįžo 110 anketų (85,9%). Tyrimo objektas – reabilitacijos ligoninės medicinos personalas. Duomenų statistinė analizė atlikta, naudojant SPSS 15 paketą. Tyrimo rezultatai: 78,2% respondentų turi vidinį, o 23,8% - išorinės kontrolės lokusą. Vadovaujantis personalas, turintis vidinį kontrolės lokusą, dėl konfliktų kilimo dažniau atsakomybę priskiria vadovaujamam personalui, nei sau ( balų vidurkiai 3,1 ir 2,2 atitinkamai, p<0,05). Vadovaujamas personalas dėl konfliktų atsakomybę prisiskiria sau ir... [toliau žr. visą tekstą] / Management of public health CAUSES OF CONFLICT AND THEIR POTENTIAL PREVENTION IN A REHABILITATION HOSPITAL Rita Darbutiene Supervisor – doc. dr. Junona Almonaitene Kaunas University of Medicine, Faculty of Public Health, Department of Health Management. Kaunas 2010. 79 p. Aim of study: to determine the attidute of the staff to conflicts occurring in the hospital, to work out a conflict prevention scheme. Goals of study: 1. To establish the most common causes of conflict occurring in the hospital. 2. To determine the most frequently applied conflict – solving methods. 3. To suggest effective prevention measure. Methodology of the survey: in January 2010 a survey was conducted in the Public Enterprise Palanga rehabilitation hospital. The questionnaire consisted of list of questions about the causes of conflict and of two psychological test (Rotter and Thomas - Kilmann). Members of medical staff were handed 128 questionnaires (100%), 110 of which were returned (85,9%). The subject of the survey was medical staff of the rehabilitation hospital. Statistic data analysis was carried out using SPSS 15.0 for Windows statistics package. Results: 72,8% of the respondents are with internal locus of control while 23,8% are with external locus of control. Senior personnel with internal locus of control ascribe the responsibility for conflict to the staff below rather than themselves (average 3,1 and 2,2 points, respectively, p<0,05). Lower ranking staff attribute the responsibility for... [to full text]

Term paper of master degree contains 123 pages, 21 pictures, 12 tables, 58 references, 4 appendixes, in Lithuanian language. KEY WORDS: conflicts, management, organization, manager, employee, causes of conflicts, competitiveness, factors of competitiveness, solution of conflicts, reduction of conflicts, management style, organizational culture, managerial culture. Purpose of the work – to explore the essence of conflicts, causes and outcomes of their emergence, and to prepare a framework of conflicts reduction measures that improves competitiveness of the company. Research object – trading companies. Research subject – conflicts in trading companies and their effect on companies’ competitiveness. Research tasks: 1. To analyze concept and essence of conflicts and their emergence causes and outcomes after evaluation of attitudes of different authors with this respect; 2. To analyze theoretical aspects of competitiveness and its factors; 3. To prepare methodology for investigation of conflicts and competitiveness interaction; 4. To explore causes and outcomes of conflicts emergence in investigated companies; 5. To analyze interaction of conflict causes and competitiveness and to provide framework of conflicts reduction measures. Hypothesis – reduction of conflicts has a positive effect on company’s framework of conflicts reduction measures. Research methods – logical comparative analysis and synthesis of scientific literature sources, questionnaire interview of employees... [to full text]