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Konfliktai ir jų poveikis prekybos įmonių konkurencingumui / Conflicts and their effect on competitiveness of trading companiesRauckienė, Asta 31 May 2005 (has links)
Term paper of master degree contains 123 pages, 21 pictures, 12 tables, 58 references, 4 appendixes, in Lithuanian language.
KEY WORDS: conflicts, management, organization, manager, employee, causes of conflicts, competitiveness, factors of competitiveness, solution of conflicts, reduction of conflicts, management style, organizational culture, managerial culture.
Purpose of the work – to explore the essence of conflicts, causes and outcomes of their emergence, and to prepare a framework of conflicts reduction measures that improves competitiveness of the company.
Research object – trading companies.
Research subject – conflicts in trading companies and their effect on companies’ competitiveness.
Research tasks:
1. To analyze concept and essence of conflicts and their emergence causes and outcomes after evaluation of attitudes of different authors with this respect;
2. To analyze theoretical aspects of competitiveness and its factors;
3. To prepare methodology for investigation of conflicts and competitiveness interaction;
4. To explore causes and outcomes of conflicts emergence in investigated companies;
5. To analyze interaction of conflict causes and competitiveness and to provide framework of conflicts reduction measures.
Hypothesis – reduction of conflicts has a positive effect on company’s framework of conflicts reduction measures.
Research methods – logical comparative analysis and synthesis of scientific literature sources, questionnaire interview of employees... [to full text]
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