Philosophiae Doctor - PhD / Hierdie tesis was onderneem as 'n empiriese studie wat fokus op kurrikulumimplementering in 'n afgesonderde geografiese streek in post-apartheid Suid-Afrika, bekend as die Overberg. Die identiteitsbasis waarvolgens onderwysers Kurrikulum 2005 ontvang en implementeer, dien as die sentrale fokus vir 'n onderneming van hierdie studie. My sleutelbevindinge het ek geneem op die basis van empiries- interpretatiewe tegnieke, wat insluit observasies en semi-gestruktureerde onderhoude. Hiervolgens het ek bevind dat die persoonlike, ontologiese, kontekstuele, opleiding, professionele en pedagogiese invloede, 'n impak gehad het op die samestelling van identiteitsbasis van onderwysers in die Overbergstreek. Dié onderwysers het Kurrikulum 2005 ontvang en geïmplementeer in die lig van hul vorige identiteite. Ek het die empiriese resultate van dié studie vergelyk met die konseptuele raamwerk van my literatuur studies. Dié resultate het aangedui dat daar 'n gaping tussen 'n kurrikulumformulering en 'n kurrikulum-implementering bestaan. Dié gaping verwys na die behoefte om die 'stemme' van onderwysers op die vlak van 'n kurrikulumbeleidformulering, aan te hoor en te verreken. Die studie benut dus kwalitatiewe en interpretiewe metodes, sodat die institusionele gedrag en stem-identiteite van onderwysers verstaan kan word. Die studie stel voor dat die impak van die onderwyser se sosio-kulturele konteks soos ingebed in hul biografieë, primêr is die vorming van hul professionele identiteitsbasis. Relevant tot dié studie, is hoe onderwysers op Kurrikulum 2005 respondeer op die basis van hul identiteite.

Text in Afrikaans / Weens die veeleisende aard van sorggewing aan VIGS-weeskinders, bevind die sorggewers hulle dikwels in 'n posisie waar hulle self sorg en ondersteuning nodig het. Die vraag het begin ontstaan op watter manier hierdie sorggewers ondersteun kan word. Dit het duidelik geword dat die kerk vanuit hul sosiale verantwoordelikheid sorg en ondersteuning aan die sorggewers kan bied. Sorggewers van een instansie wat aan die navorsingsreis deelgeneem het, het inderdaad nie genoeg sorg en ondersteuning van die kerk ontvang nie. Hierdie gebrek aan ondersteuning het 'n direkte invloed op die sorggewers se hantering van sorggewingseise. Sorggewers van die ander twee deelnemende instansies ontvang genoeg ondersteuning van lidmate, en dit maak 'n groot verskil aan hoe sorggewingspanning beleef word. In hierdie studie is daar krities gekyk na wyses waarop die kerk betrokke is en verder kan betrokke raak by die sorggewers van VIGSweeskinders. / Philosophy, Practical & Systematic Theology / M.Th. (Praktiese Teologie)

Text in Afrikaans / Weens die veeleisende aard van sorggewing aan VIGS-weeskinders, bevind die sorggewers hulle dikwels in 'n posisie waar hulle self sorg en ondersteuning nodig het. Die vraag het begin ontstaan op watter manier hierdie sorggewers ondersteun kan word. Dit het duidelik geword dat die kerk vanuit hul sosiale verantwoordelikheid sorg en ondersteuning aan die sorggewers kan bied. Sorggewers van een instansie wat aan die navorsingsreis deelgeneem het, het inderdaad nie genoeg sorg en ondersteuning van die kerk ontvang nie. Hierdie gebrek aan ondersteuning het 'n direkte invloed op die sorggewers se hantering van sorggewingseise. Sorggewers van die ander twee deelnemende instansies ontvang genoeg ondersteuning van lidmate, en dit maak 'n groot verskil aan hoe sorggewingspanning beleef word. In hierdie studie is daar krities gekyk na wyses waarop die kerk betrokke is en verder kan betrokke raak by die sorggewers van VIGSweeskinders. / Philosophy, Practical and Systematic Theology / M.Th. (Praktiese Teologie)

To determine the situation concerning the scientific paradigms in archaeology, a study of literature was undertaken. This was appropriate to establish the most suitable paradigm for historical-archaeological research, as the paradigms were mainly applied to prehistorical archaeology in the past and could not be simply applied to historical archaeology. Other aspects that were studied were the dimensions of science, heritage resources management, the definition and state of historical archaeology, historiography and methodology. These were studied to define historical archaeology and to place it within the framework of the dimensions of science and historical research. In this way research and heritage resources management requirements were established. From the investigation it appeared that five paradigms could be applied to historical archaeology, namely the Cultural historical, Cultural process, Structuralist, Contextual and Neo-Marxist. The last three is sometimes jointly called the Post-process paradigm. The Contextual paradigm proved to be the most suitable and was applied to five case studies of historical-archaeological research to test its suitability. The other paradigms were judged with regard to the result of this application. The case studies, from northern Gauteng, reflect aspects of the lifestyle of whites between approximately 1840 and 1940. These are the Lucas Bronkhorst ruin, Church Street water furrow, Melrose House's footpaths, Willem Prinsloo Agricultural Museum's 1913 house and Pioneer Museum's Edwardian house. It became clear from the application that the majority of the paradigms could be utilized to an extent. One of the paradigms had a larger applicability, namely the Contextual paradigm. It was however clear that this paradigm had to be extended to address the requirements of heritage resources management. This extended paradigm, known as the Heritage Resources Management paradigm, is explained. Consequently the conclusion of the study is that the Contextual paradigm is the most suitable paradigm for use in historical-archaeological research. The application thereof in historical archaeology should provide a fundamental theoretical substructure to give historical archaeology its rightful place in the science of archaeology. By extending it (the Heritage Resources Management paradigm) it is possible to address the requirements and aims of heritage resources management, historical archaeology and research requirements. AFRIKAANS : 'n Literatuurstudie met betrekking tot wetenskapsdimensies, erfenishulpbronbestuur, die definiering van historiese argeologiese, die stand van historiese argeologie, wetenskaplike paradigmas in die argeologie, historiografie en metodeleer is onderneem, ten einde die stand daarvan te bepaal en om vas te stel watter paradigma toepaslik vir histories-argeologiese navorsing is. Sodanige ondersoek is van belang geag, daar die paradigmas hoofsaaklik op prehistoriese argeologie gefokus is en nie sonder meer op histories-argeologiese navorsing toegepas kon word nie. Die bykomende aspekte wat nagevors is, is bestudeer sodat historiese argeologie gedefinieer en binne die raamwerk van wetenskapsdimensies en historiese navorsing geplaas kon word. Navorsings- en erfenishulpbronbestuursbehoeftes is ook op hierdie wyse vasgestel. Uit die ondersoek het dit geblyk dat daar vyf paradigmas is wat moontlik in die historiese argeologie aangewend kan word, naamlik die Kultuurhistoriese, Kultuurproses-, Strukturalistiese, Kontekstuele en Neo-Marxistiese. Laasgenoemde drie word soms ook gesamentlik die Post-proses-paradigma genoem. Hiervan het die Kontekstuele paradigma die mees toepaslike geblyk te wees. Hierdie paradigma is op vyf gevallestudies van histories-argeologiese navorsing aangewend ten einde die toepaslikheid daarvan te toets. Die ander paradigmas is aan die hand hiervan gemeet. Die vyf gevallestudies kom almal uit noordelike Gauteng en weerspieel verskillende aspekte van die lewenswyse van blankes tussen ongeveer 1840 en 1940 in die gebied. Die gevallestudies is die Lucas Bronkhorstruine, Kerkstraat-watervoor, Melrosehuis se voetpaadjies, Willem Prinsloo Landboumuseum se 1913-huis en die Pionier Museum se Edwardiaanse huis en eendedam. Uit die toepassing was dit duidelik dat die meerderheid van die paradigmas slegs in 'n geringe mate benut kon word. Slegs een paradigma het 'n groter toepassingswaarde gehad, naamlik die Kontekstuele paradigma. Dit was egter duidelik dat hierdie paradigma uitgebrei moes word ten einde ook die behoeftes van erfenishulpbronbestuur aan te spreek. Hierdie uitbreiding, bekend as die Erfenishulpbronbestuursparadigma, is ten slotte verduidelik. Gevolglik is die slotsom waartoe geraak word: die Kontekstuele paradigma, word beskou as die mees geskikste paradigma waarbinne navorsing in die historiese argeologie aangepak behoort te word. Die toepassing hiervan in die historiese argeologie sal daaraan 'n fundamentele teoretiese onderbou voorsien en sodoende die historiese argeologie sy regmatige plek in die vakwetenskap argeologie laat inneem. Deur dit uit te bou (die Erfenishulpbronbestuurparadigma), is dit moontlik om die behoeftes van erfenishulpbronbestuur, bo en behalwe die doelwitte van historiese argeologie en die navorsingsbehoeftes aan te spreek. / Thesis (DPhil)--University of Pretoria, 2000. / Anthropology and Archaeology / unrestricted

Posttraumatic stress disorder is a debilitating anxiety disorder that can develop in the aftermath of a traumatic or life–threatening event involving extreme horror, intense fear or bodily harm. The disorder is typified by a symptom triad consisting of re–experiencing, hyperarousal and avoidance symptoms. Approximately 15–25% of trauma–exposed individuals go on to develop PTSD, depending on the nature and severity of the trauma. Although dysfunctional adaptive responses exist in multiple neurobiological pathways in the disorder, e.g. glutamate, GABA, glucocortocoids and serotonin, the noradrenergic system is particularly prominent and represents an important pharmacological target in attempts at preventing the development of PTSD posttrauma. However, current literature shows opposing and conflicting results regarding the effect of selective noradrenergic agents in memory processing, and the effect of modulation of selective noradrenergic receptors are spread over diverse protocols and paradigms of learning and fear also employing different strains of animals. Fear conditioning is a behavioural paradigm that uses associative learning to study the neural mechanisms underlying learning, memory and fear. It is useful in investigating the underpinnings of disorders associated with maladaptive fear responses. Performing fear conditioning experiments with the aim of applying it to an animal model of PTSD, and relating these behavioural responses to a defined neural mechanism, will assist both in the elucidation of the underlying pathology of the disease, as well as the development of more effective treatment. This project has set about to re–examine the diverse and complex role of noradrenergic receptors in the conditioned fear response with relevance to PTSD. To the best of my knowledge, this study represents the first attempt at studying a range of noradrenergic compounds with diverse actions and their ability to modify conditioned fear in a single animal model. This work thus introduces greater consistency and comparative relevance not currently available in the literature, and will also provide much needed pre–clinical evidence in support of treatment strategies targeting the noradrenergic system in the prevention of PTSD posttrauma. The first objective of this study was to set up and validate a passive avoidance fear conditioning protocol under our laboratory conditions using the Gemini Avoidance System. The noradrenergic system plays a prominent role in memory consolidation and fear conditioning, while administration of –adrenergic blockers, such as propranolol, have been shown to abolish learning and fear conditioning in both humans and animals. Propranolol has also demonstrated clinical value in preventing the progression of acute traumatic stress syndrome immediately posttrauma to full–blown PTSD. To confer predictive validity to our model, the centrally active –adrenergic antagonist, propranolol, and the non–centrally acting –adrenergic antagonist, nadolol, were administered to Wistar rats after passive avoidance fear conditioning training in the Gemini Avoidance System. Wistar rats were used because of their recognised enhanced sensitivity to stress. Evidence from this pilot study confirmed that propranolol 10 mg/kg significantly inhibits the consolidation of learned fear in rats, whereas nadolol is ineffective. This effectively validated our protocol and the apparatus for further application in this study and also confirmed the importance of a central mechanism of action for –adrenoceptor blockade in the possible application of these drugs in preventing the development of PTSD posttrauma. The second objective of this study was to investigate the role of 1–, 2–, 1–, and 2–receptors in a conditioned fear passive avoidance paradigm. This was done in order to investigate how selective pharmacological modulation of these receptors may modify the conditioned fear response, and whether any of these receptor systems might exert opposing effects in passive fear conditioning. Various centrally active noradrenergic agents were employed over a 3–tiered dose response design, including the 1–antagonist, prazosin, the 2–agonist, guanfacine, the 2–antagonist, yohimbine, the 1–antagonist, betaxolol and the 2–antagonist ICI 118551. The effect of post–exposure administration of these drugs on conditioned fear was compared to that of propranolol 10 mg/kg. Selected doses of betaxolol (10 mg/kg) and ICI 118551 (1 mg/kg) attenuated fear conditioning to an extent comparable to propranolol, as did prazosin (0.1 mg/kg). Yohimbine tended to boster fear learning at all doses tested, albeit not significantly, while guanfacine did not produce any significant effect on memory retention at any of the doses studied. This latter observation was surprising since yohimbine tended to bolster fear conditioning while earlier studies indicate that 2–agonism impairs conditioned fear. Concluding, this study has conferred validity to our passive avoidance model and has provided greater insight into the separate roles of noradrenergic receptors in contextual conditioned fear learning. The study has provided supportive evidence for a key role for both 1– and 2–antagonism, as well as 1–antagonism, in inhibiting fear memory consolidation and hence as viable secondary treatment options to prevent the development of PTSD posttrauma. However, further study is required to delineate the precise role of the 2–receptor in this regard. / Thesis (M.Sc. (Pharmacology))--North-West University, Potchefstroom Campus, 2012.

Posttraumatic stress disorder is a debilitating anxiety disorder that can develop in the aftermath of a traumatic or life–threatening event involving extreme horror, intense fear or bodily harm. The disorder is typified by a symptom triad consisting of re–experiencing, hyperarousal and avoidance symptoms. Approximately 15–25% of trauma–exposed individuals go on to develop PTSD, depending on the nature and severity of the trauma. Although dysfunctional adaptive responses exist in multiple neurobiological pathways in the disorder, e.g. glutamate, GABA, glucocortocoids and serotonin, the noradrenergic system is particularly prominent and represents an important pharmacological target in attempts at preventing the development of PTSD posttrauma. However, current literature shows opposing and conflicting results regarding the effect of selective noradrenergic agents in memory processing, and the effect of modulation of selective noradrenergic receptors are spread over diverse protocols and paradigms of learning and fear also employing different strains of animals. Fear conditioning is a behavioural paradigm that uses associative learning to study the neural mechanisms underlying learning, memory and fear. It is useful in investigating the underpinnings of disorders associated with maladaptive fear responses. Performing fear conditioning experiments with the aim of applying it to an animal model of PTSD, and relating these behavioural responses to a defined neural mechanism, will assist both in the elucidation of the underlying pathology of the disease, as well as the development of more effective treatment. This project has set about to re–examine the diverse and complex role of noradrenergic receptors in the conditioned fear response with relevance to PTSD. To the best of my knowledge, this study represents the first attempt at studying a range of noradrenergic compounds with diverse actions and their ability to modify conditioned fear in a single animal model. This work thus introduces greater consistency and comparative relevance not currently available in the literature, and will also provide much needed pre–clinical evidence in support of treatment strategies targeting the noradrenergic system in the prevention of PTSD posttrauma. The first objective of this study was to set up and validate a passive avoidance fear conditioning protocol under our laboratory conditions using the Gemini Avoidance System. The noradrenergic system plays a prominent role in memory consolidation and fear conditioning, while administration of –adrenergic blockers, such as propranolol, have been shown to abolish learning and fear conditioning in both humans and animals. Propranolol has also demonstrated clinical value in preventing the progression of acute traumatic stress syndrome immediately posttrauma to full–blown PTSD. To confer predictive validity to our model, the centrally active –adrenergic antagonist, propranolol, and the non–centrally acting –adrenergic antagonist, nadolol, were administered to Wistar rats after passive avoidance fear conditioning training in the Gemini Avoidance System. Wistar rats were used because of their recognised enhanced sensitivity to stress. Evidence from this pilot study confirmed that propranolol 10 mg/kg significantly inhibits the consolidation of learned fear in rats, whereas nadolol is ineffective. This effectively validated our protocol and the apparatus for further application in this study and also confirmed the importance of a central mechanism of action for –adrenoceptor blockade in the possible application of these drugs in preventing the development of PTSD posttrauma. The second objective of this study was to investigate the role of 1–, 2–, 1–, and 2–receptors in a conditioned fear passive avoidance paradigm. This was done in order to investigate how selective pharmacological modulation of these receptors may modify the conditioned fear response, and whether any of these receptor systems might exert opposing effects in passive fear conditioning. Various centrally active noradrenergic agents were employed over a 3–tiered dose response design, including the 1–antagonist, prazosin, the 2–agonist, guanfacine, the 2–antagonist, yohimbine, the 1–antagonist, betaxolol and the 2–antagonist ICI 118551. The effect of post–exposure administration of these drugs on conditioned fear was compared to that of propranolol 10 mg/kg. Selected doses of betaxolol (10 mg/kg) and ICI 118551 (1 mg/kg) attenuated fear conditioning to an extent comparable to propranolol, as did prazosin (0.1 mg/kg). Yohimbine tended to boster fear learning at all doses tested, albeit not significantly, while guanfacine did not produce any significant effect on memory retention at any of the doses studied. This latter observation was surprising since yohimbine tended to bolster fear conditioning while earlier studies indicate that 2–agonism impairs conditioned fear. Concluding, this study has conferred validity to our passive avoidance model and has provided greater insight into the separate roles of noradrenergic receptors in contextual conditioned fear learning. The study has provided supportive evidence for a key role for both 1– and 2–antagonism, as well as 1–antagonism, in inhibiting fear memory consolidation and hence as viable secondary treatment options to prevent the development of PTSD posttrauma. However, further study is required to delineate the precise role of the 2–receptor in this regard. / Thesis (M.Sc. (Pharmacology))--North-West University, Potchefstroom Campus, 2012.

Text in Afrikaans / Coronary artery disease (CAD) is a life-threatening disease. When heart patients in the treatment of their disease, due to certain subjugating discourses practised by the biomedical model or biomedicine, are treated in a way that contributes to their anxiety and they feel themselves marginalised by society, then CAD becomes even more threatening. The narrative-pastoral approach of this study aims to treat heart patients in a way that has a calming effect on them that could assist them to deal with their heart disease more efficiently. This study shows how a heart patient's illness stories can be centralised by means of narrative therapy and how a pastoral and ethical attitude of love and respect can produce a climate that's conducive to better health and well-being. I indicate how my methodology of participatory action research succeeds in making the heart patients active participants to the research project. Their active participation indicates that meaning is not created on their behalf in therapy; rather, they are responsible for the process of richer construction of meaning. I describe how the participants socially co-constructed alternative and richer descriptions of their illness. Futhermore, I point out how their richer descriptions of illness contribute to perceptible and measurable results that are of value to the heart patients. / Koronere hartvatsiekte (KHS) is 'n lewensbedreigende siekte. Wanneer hartpasiente in die behandeling van hul siekte vanwee sekere onderdrukkende diskoerse van siekte vanuit die biomediese model of biomedisyne s6 hanteer word dat dit spanning op hul plaas en deur die samelewing gemarginaliseer word, word KHS des te meer gevaarlik. In hierdie studie gaan dit oor 'n narratief-pastorale benadering wat hartpasiente op 'n kalmerende manier hanteer sodat hulle kan kom tot 'n meer doeltreffende hantering van hul hartsiekte. Hierdie studie toon aan hoe hartpasiente se siekteverhale deur middel van narratiewe terapie gesentreer word en hoe 'n etiese en pastorale gesindheid van liefde en respek 'n klimaat skep wat bevorderlik is vir beter gesondheid en welwese. Ek dui aan hoe my metodologie van deelnemende aksienavorsing daarin geslaag het om die hartpasiente aktiewe deelnemers te maak aan die navorsingsprojek. Hul aktiewe deelname impliseer dat betekenis nie in terapie vir hulle geskep word nie, maar dat hulle self skeppend betrokke is in die proses van ryker betekeniskonstruering. Ek beskryf hoe die deelnemers altematiewe en ryker beskrywings van hul siekte sosiaal ko-konstrueer. Ek dui verder aan hoe hul ryker beskrywings van siekte bydra tot sigbare en meetbare resultate wat vir hartpasiente van waarde is. / Practical Theology / D. Th. (Praktiese Teologie)

Afrikaans text, with Afrikaans and English summaries / Despite legislation to the effect intended to ensure the position of the disabled in society, disabled persons still find themselves largely marginalized in the South African context. During this research a group of about twenty participants, of whom about one-half are disabled, were involved in an inclusive process of art-making. The aim of the research was to challenge the dominant discourse which holds that making art is only for the select, talented few. This research was undertaken according to the scientific guidelines of practical theology. Contextual theology was used as a starting point, with emphasis on the participatory- and narrative approaches. The characteristics of pastoral care created an atmosphere which was conducive to the disabled participants discovering and developing hope for a more rewarding future. The research culminated in an exhibition in a national museum, which could contribute to an additional dimension in the narrative of the disabled participants. / Ten spyte van wetgewing om die inklusiewe posisie van die gestremde in die samelewing te verseker, is gestremdes in die Suid Afrikaanse konteks nog grootliks gemarginaliseerd. Vanuit hierdie gemarginaliseerde posisie vind gestremdes dit moeilik en dikwels onmoontlik om hul unieke potensiaal te ontwikkel om sodoende 'n beter lewenskwaliteit lewe te vestig. 'n Groep van ongeveer twintig deelnemers, waarvan die helfte gestremd is, is tydens hierdie navorsing in 'n inklusiewe konteks van kunsmaak betrek. Die doel van die navorsing is om diskoerse uit te daag wat bepaal dat kunsmaak net vir unieke, talentvolle mense beskore was. Teen die agtergrond van 'n postmoderne epistemologie kon gestremdes sonder vooraf opgestelde reels en regulasies uiting gee aan hul verbeelding en sodoende waaghalsig wees in die proses van kunsmaak. Hierdie navorsing het plaasgevind volgens die wetenskaplike riglyne van praktiese teologie. Kontekstuele teologie is as 'n teologiese vertrekpunt gebruik, met die klem op die deelnemende en narratiewe benaderings. Sodoende is ruimte geskep vir die ontdekking sowel as die ontwikkeling van die potensiaal van die gestremde. Die eienskappe van pastorale sorg het 'n atmosfeer tydens die kunsmaaksessies geskep waarbinne die deelnemers in 'n veilige konteks hoop op 'n bykomstige realiteit en 'n beter toekoms kon ontdek en ontwikkel. Die navorsing het gekulmineer in 'n kunsuitstalling in 'n nasionale museum wat kan bydra tot 'n bykomstige dimensie in die verhaal en identiteit van die gestremdes. / Practical Theology / M. Th. (Practical Theology eith specialisation in Pastoral Therapy)

The aim of this study is to conduct a thorough theoretical study on the relevant aspects involved in knowledge management and organisational learning, and to assess the maturity level of knowledge management within the South African steel industry. Various aspects of knowledge, knowledge management and organisational learning with specific relation to sustainable competitive advantage are discussed in the literature study. During the literature research several factors which either promote or hinder the effective management of knowledge were identified and a list of lessons learned by other successful knowledge focused companies, are discussed. The critical success factors for a successful knowledge management program are also discussed. Knowledge can create a sustainable competitive advantage within an organisation, if successfully applied to make value adding decisions and to enable learning, and if it is applied to make decisions which are superior to that of its rivals across the supply chain. An integrated approach needs to be followed when KM is pursued and the knowledge must be applied to make value added decisions and facilitate learning across all processes in the value chain. The focus must be to retain an organisation’s tacit knowledge as this is a key success factor to ensure a sustainable competitive advantage. The study includes research on whether knowledge management is effectively used as a sustainable competitive advantage in the South African steel industry. The maturity level of the application of knowledge and learning principles implemented within the South African steel industry is assessed and compared to the maturity level of ArcelorMittal, Monlevade, located in Brazil. A survey was designed and distributed to determine the knowledge management and organisational learning maturity levels at two steel facilities of ArcelorMittal in South Africa and one facility in Brazil. The key problem areas as identified through the empirical research are discussed and it is concluded that South African facilities do not effectively use knowledge management as a sustainable competitive advantage. The maturity level of knowledge management in ArcelorMittal, South Africa is low compared to the maturity at Monlevade and rival companies such as Tata and Posco steel. A significant effort needs to be made in order to allow the effective creation, acquisition, sharing and leveraging of knowledge within the South African steel facilities. The key factors which constrain effective knowledge management is related to ineffective Human Resource policies, organisation structure, lack of knowledge exchange forums, collaboration and communication, coaching, and a lack of incentives to share tacit knowledge. It is also evident that knowledge is not seen as a sustainable competitive advantage by many respondents and that they perceive they do not have the time or capacity to transfer knowledge. Ten practical design principles were constructed and a knowledge management framework was developed to guide South African steel companies during the design and execution of a knowledge management programme which will ensure that knowledge management will result into a sustainable competitive advantage. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

The aim of this study is to conduct a thorough theoretical study on the relevant aspects involved in knowledge management and organisational learning, and to assess the maturity level of knowledge management within the South African steel industry. Various aspects of knowledge, knowledge management and organisational learning with specific relation to sustainable competitive advantage are discussed in the literature study. During the literature research several factors which either promote or hinder the effective management of knowledge were identified and a list of lessons learned by other successful knowledge focused companies, are discussed. The critical success factors for a successful knowledge management program are also discussed. Knowledge can create a sustainable competitive advantage within an organisation, if successfully applied to make value adding decisions and to enable learning, and if it is applied to make decisions which are superior to that of its rivals across the supply chain. An integrated approach needs to be followed when KM is pursued and the knowledge must be applied to make value added decisions and facilitate learning across all processes in the value chain. The focus must be to retain an organisation’s tacit knowledge as this is a key success factor to ensure a sustainable competitive advantage. The study includes research on whether knowledge management is effectively used as a sustainable competitive advantage in the South African steel industry. The maturity level of the application of knowledge and learning principles implemented within the South African steel industry is assessed and compared to the maturity level of ArcelorMittal, Monlevade, located in Brazil. A survey was designed and distributed to determine the knowledge management and organisational learning maturity levels at two steel facilities of ArcelorMittal in South Africa and one facility in Brazil. The key problem areas as identified through the empirical research are discussed and it is concluded that South African facilities do not effectively use knowledge management as a sustainable competitive advantage. The maturity level of knowledge management in ArcelorMittal, South Africa is low compared to the maturity at Monlevade and rival companies such as Tata and Posco steel. A significant effort needs to be made in order to allow the effective creation, acquisition, sharing and leveraging of knowledge within the South African steel facilities. The key factors which constrain effective knowledge management is related to ineffective Human Resource policies, organisation structure, lack of knowledge exchange forums, collaboration and communication, coaching, and a lack of incentives to share tacit knowledge. It is also evident that knowledge is not seen as a sustainable competitive advantage by many respondents and that they perceive they do not have the time or capacity to transfer knowledge. Ten practical design principles were constructed and a knowledge management framework was developed to guide South African steel companies during the design and execution of a knowledge management programme which will ensure that knowledge management will result into a sustainable competitive advantage. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.