Through the entry of web 2.0 the technologies behind web development has changed dramatically. Asynchronous JavaScript and XML (AJAX) is the umbrella term for different techniques that make it possible to build rich and interactive user interfaces in today’s web browsers. Service Oriented Architecture (SOA) describes how common services can be bundled and published so they can be consumed by different systems. The company SYSteam Evolution AB, which has requested this project, wanted a web application that shows a graphical activity chart in order to easier view ongoing projects. The goal for this project is to develop a demo platform that shows how AJAX and SOA can be used to create flexible and reusable applications. To reach the goals, many different frameworks and technologies need to cooperate and work together. This report will describe the different technologies that have been used and explain the different steps in the development job. The result of the work has lead to a demo platform that uses many different technologies to show a graphical activity chart. The job requestor and the author are very pleased with the result of the work. / Genom intåget av web 2.0 har teknologierna bakom webbutveckling ändrats drastiskt. Asynchronous JavaScript and XML (AJAX) är samlingsnamnet på ett antal tekniker som gör det möjligt att bygga rika och interaktiva applikationer i dagens webbläsare. Tjänsteorienterad arkitektur, ”Service Oriented Architecture” (SOA) talar om hur gemensamma tjänster paketeras och publiceras så att de kan konsumeras av olika system. Uppdragsgivaren till detta examensarbete är företaget SYSteam Evolution AB. Företaget vill ha en webbapplikation som visar en grafisk aktivitetskarta för att enklare kunna överblicka pågående projekt. Målet med arbetet är att ta fram en demoplattform som visar hur AJAX och SOA kan användas för att skapa flexibla och återanvändbara applikationer. För att lyckas med uppdraget måste olika ramverk och teknologier kombineras och fungera tillsammans. Denna rapport kommer att förklara de olika teknikerna som använts, samt även förklara de olika stegen i utvecklingsarbetet. Resultatet av arbetet har utfallit i en demoplattform som använder många olika teknologier för att visa grafisk aktivitetskarta. Uppdragsgivare och uppdragstagare är mycket nöjda med resultatet av arbetet.

Ipendo Systems in Linköping, Sweden, is a small IT consulting firm developing among other things custom portal applications based on Microsoft Sharepoint 2010. The purpose of this thesis is to investigate whether the test tools TestComplete and LoadComplete provide sufficient compatibility for functional and non-functional testing of Ipendo Systems’ Sharepoint based applications, as well as design testing related activities to be incorporated into their existing software development framework. A test process maturity framework was chosen and applied for the design of the testing activities, while the test tool investigation resulted in guidelines on how to apply the tools effectively and circumvent any issues discovered.

This dissertation for a bachelor project in computer science at Karlstad University will describe how to conquer a challenge suggested by Tieto: How to create a secure Incident Reporting System with a high level of confidentiality and security for the contents. The system should be easy to use and encourage incident reporting, open for changes and statistics gathering, for those with the relevant authority. The result will be a requirement specification and a prototype incident management system that matches those requirements. Any employee of Tieto will be able to submit an incident report and the system will notify a security administrator at Tieto who will solve the problem. The system will be able to gather information and statistics regarding incidents which can be used as decision support.

En typisk funktion på startsidan till många webbportaler är den webbdel som presenterar exempelvis desenaste blogginläggen, nyheterna eller händelserna som har lagts till på webbplatsen. Dessa funktioner ärkända som aggreggeringswebbdelar. Eftersom startsidan är den sida som besöks mest jämfört med alla andrawebbsidor i portalen innebär det i sin tur att denna funktion utnyttjas väldigt ofta.Detta arbete syftar till att finna ett antal olika metoder som kan användas för att uppnå denna funktion ochatt ta reda på hur väl dessa webbdelar presterar.Denna rapport presenterar både de olika metoder som fanns och resultaten på en systematisk testning avdessa. Resultaten av testerna presenteras på ett överskådligt sätt.Slutligen dras slutsatser angående resultaten. Resultaten förespråkar inte en specifik metod, den metod somlämpar sig bäst för varje enskild sammanhang avgörs till största del av andra faktorer såsom frekvens avbesökare eller ändringar på innehållet som metoden söker igenom.

Information systems form the backbone of many organizations today and are vital for their daily activities. For each day these systems grows bigger and more customized to the point where it is heavily integrated in the current platform. However, eventually the platform grows obsolete and the system itself becomes an obstacle for further development. Then the question arises, how do we upgrade the platform while retaining customizations and data? One answer is data migration which essentially is the process of moving data from one device to another. The problems of data migration becomes evident with extensive and heavily customized systems which effectively lead to the absence of any general guidelines for data migration.This thesis attempts to take a first step in finding and testing a set of general migration guidelines that might facilitate the creation of future migration projects. This is achieved using a comparative analysis of the general migration guidelines contra the process of migrating data between different editions of the Microsoft SharePoint framework. The analysis attempts to find out if the general guidelines are general enough for this migration process and leave it to future research to further assess their generality. This paper will also investigate the importance of using incremental migration and the ability to perform structural change during migration as well as how these issues is handled by the built in migration tool of SharePoint. In the end the general guidelines proved to be sufficient to express the SharePoint migration process and should therefore be used for further research to assess their worth in other projects. In terms of the second issue, the built-in migration tool proved weak in handling either incremental migration nor structural change which is unfortunate due to the benefits these features bring.

Vid möteshantering används många olika groupware, några av de groupware som används är intranät och e-post. Något som blir allt vanligare är att integrerade intranät och e-postlösningar (exempelvis Sharepoint) används vid möteshantering. Det behövs fler jämförelser om hur användbara olika informationssystem är vid möteshantering. Den här studien syftar till att jämföra hur användbart integrerat intranät och e-post är jämfört med separat intranät och e-post vid möteshantering. För att besvara frågan så har groupware walkhtrough och enkäter använts. Studien har skett på Stena Line i två olika grupper. Resultatet pekar mot att integrerat intranät och e-post är mer användbart vid möteshantering än separat intranät och e-post. Det krävs dock fler liknande undersökningar på andra arbetsplatser för att kunna generalisera resultatet.

This study investigates different ways to use Microsoft SharePoint to publish data in the form of charts and tables from a software system as a part of a business intelligence effort. The purpose is to provide accurate and up-to-date statistics automatically on a corporate website instead of manually creating it. An application was developed to serve as middleware between the SharePoint server and the data source. Different options were analyzed, both client-side and server-side components. It was found that using the SharePoint .NET client API is an efficient way to achieve this goal, especially in an IT environment where development of SharePoint server-side components isn’t a viable option due to IT security concerns. The study describes a way to initiate a small-scale BI implementation without large budgets or firm commitments in the organization. It uses a web collaboration tool that is common in larger businesses and shows a way to interface in-house developed data sources. What SharePoint API to use was restricted from a IT security and stability standpoint in this thesis. This restriction is likely to apply also on other larger organizations where a similar initiative is driven from outside the IT department. It was found that automating the generation of production reports could save significant time compared to manually creating them.

Management thinking has changed focus from bringing in new customers to under- standing the significance of maintaining existing customers and the need to attain loyalty with these customers. This has increased the importance of keeping good customer relationships. One important element to attain good customer relations is through a solid customer support. In this thesis a customer support approach for a software consultancy company has been implemented. The goal was to create a SharePoint Online application that would work as a single point of contact for the customers to improve the issue resolution process. Requirements elicitation was done through five customer interviews to obtain opinions and needs. Moreover, based on the customer requirements a workshop were held with developers from the consultancy firm to design a workflow proto- type. The final result is a customer-centered process that takes reported issues and manages the tickets through the issue life cycle until the issue is resolved. The approaches relies heavily on light-weight feedback in terms of mail notifications, reminders, and automatic assignment of tasks. The new process was developed in SharePoint Online and implemented using SharePoint Designer.

This master thesis focuses on the agile methods description and their use in creating of company strategic material. The main part of this thesis consist of the SCRUM and Kanban method. The work contribution is an optimization of the document creation process. The solution proposed is implemented through the MS SharePoint server with mind mapping module and Kanban board module. Thanks to this solution, company project can be managed in a more effective, faster and higher quality way.

In current BI projects, the main emphasis is not put on the process of working with data anymore. The main focus is on working with information -- on technologies and applications that enable to put the data into context and that make possible for the users to get access to information which they use during a decision process. The theme of the thesis is the analysis of possible ways the portal technologies that are incorporated in portal products can be used for working with information from BI systems. The aim of the thesis is to analyze the possibilities of enterprise portal from the viewpoint of its usefulness as a part of company's BI solution. Another objective is to evaluate the situation of the portal products market and to analyze the potentialities of the Microsoft Sharepoint 2010 portal product. The thesis is divided into two logical parts. The first part contains definitions of the terms connected to BI and enterprise portals. It also deals with general evaluation of the potentialities of portal technologies for BI and with evaluation of the portal products market situation. The second part focuses on Sharepoint 2010 -- the latest portal product from Microsoft. This part contains Sharepoint 2010 functionality evaluation considering the individual versions of this product. Further, the position of Sharepoint 2010 in Microsoft's current BI strategy is analyzed. The potentialities of the product as a part of Microsoft BI solution are evaluated. A company that considers buying a portal product can use the thesis as a source of general information about portal technologies and their usefulness in a company's BI. The thesis also offers up-to-date information about the current situation of the portal products' market. If the company considers buying Sharepoint 2010 portal product, the thesis is a source of detailed information which can contribute to a quick and high-quality decision on the suitability and availability of this solution.