Les travaux sur le contexte augmenté en conception produit, permet de sensibiliser les concepteurs sur leur choix en conception pour l'assemblage. L'approche présentée conclura sur la méthode pour développer un démonstrateur informatique, basé sur des cas d’études de conception mécanique. L’objectif de celui-ci est de capturer l’intention de conception, afin de proposer une aide utile aux acteurs métier, comme un support de conception, dans la prise de décisions, la vérification/validation, et la structuration de données. / Works on the design context augmentation in product design, makes it possible to make awareness designers on their choice in the design for assembly. The presented approach will conclude on the method to develop a informatic system, based on case studies of mechanical design. The purpose of the project is to capture the design intent, in order to provide useful assistance to stakeholders, such as design support, decision making, verification/validation, and data structuring.

Aujourd’hui, la compétition croissante, l'expansion des marchés et les progrès de la technologie engendrent un raccourcissement du cycle de vie des processus de développement des produits afin d’en améliorer les performances en termes de délai, coût et qualité. Ce raccourcissement du cycle de vie a engendré un accroissement des volumes de déchet généré et des conséquences que cela peut avoir sur l’environnement. Au niveau de l’Union européenne, des directives ont été introduites, tels que la gestion des déchets d'équipements électriques et électroniques (WEEE), la restriction de l'utilisation de certaines substances dangereuses dans les équipements électriques et électroniques (RoHS) et les directives pour le traitement des batteries usagées (Battery); ces directives permettent de limiter l'utilisation et le recyclage des substances dangereuses nocives pour la santé et pour l'environnement.Ces nouvelles réglementations et normes, permettant de gérer de manière efficace les retours et la fin de vie des produits (recovery process), ont été mises en place afin d'obliger les entreprises à assumer leurs responsabilités en termes de gestion des produits en fin de vie. Certaines entreprises ont montré que les produits recyclés ou réutilisés peuvent être une source supplémentaire de revenu (recyclage des matériaux, ou réutilisation des composants après démontage) dans le processus de fabrication.Ces connaissances liées à la performance environnementale (au niveau des processus de conception, de production, de transport, d’entreposage, de récupération…) devraient êtres saisies, évaluées et capitalisées dans des bases de connaissances afin d’être prisent en compte durant les différents phases du cycle de vie des produits.Nos travaux de recherche proposent donc de développer une architecture de gestion des connaissances (Knowledge Management Architecture) basée sur un Système Multi-Agents. L’objectif est de proposer un système qui met l'accent sur les concepts de « durabilité des produits et des cycles de vie », en établissant des liens entre des Agents Logiciels détenteurs de connaissances liées à la réglementation environnementale et les Systèmes d’Information de type PLM. Ces interconnexions permettront aux décideurs de prendre en compte les impacts environnementaux dans leurs décisions et ceci à chaque phase du cycle de vie des produits. / The increasing of competition, expanding markets and advanced technology create shorten lifecycle and the development process to improve product performance in terms of time, cost and quality. These shorten products lifecycle have led to increase volumes of waste generation and consequence impact to environment. EU directives have been introduced, such as Waste Electrical and Electronic Equipment (WEEE), Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS) and guidelines for the treatment of waste batteries (Battery), these directives are used to handle the hazardous substances which are harmful to human health and the environment.These regulations and standards have been put in place to force companies take their responsibilities on managing their products when reach to the end of life. Some companies have found that the returned product can be recycled or reused as an additional source of income (material recycling, or reuse of components after disassembly) in the manufacturing process.Knowledge related to the environmental performance (in terms of process design, production, transportation, storage, etc.) should be captured, evaluated and stored in knowledge base in order to share between users in different phases of the product lifecycle.Therefore, this research proposes a Knowledge Management Architecture based on a Multi-Agent System approach. The objective of this work is to propose a system that focuses on the concept of "sustainability” of products lifecycle by establishing the link between agents, who hold knowledge related to the environmental performances, and PLM system. The connection encourages companies considering the environmental impacts in their decision making at every stage of product lifecycle.

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The master thesis deals with the topic of customer intimacy in mobile telecommunications and describes how the concept of a value-based strategic approach called "customer intimacy" can be applied in telecommunications industry, illustrated on an example of a mobile operator customer relationship lifecycle model. The goal of the thesis is to evaluate mobile telecommunications industry potential for application of the value discipline of customer intimacy and illustrate a high-level framework of Customer Lifecycle Management model as the first transformational step towards customer-intimate organizational design. The thesis sets main hypothesis on the assumption that adoption of the strategy and principles of customer intimacy enable a mobile operator to capture ownership of positive customer experience and secure a sustainable competitive advantage, thereby presenting a powerful counter-measure against the zero-growth industry outlook. As a sub-hypothesis the author postulates the statement that CLM infuses highly-effective methods to capture additional customer value and positively affect mobile operators' profitability. The theoretical part defines characteristics and components of customer value in business relationships and describes truths featuring the new world of competition. This new paradigm of competition leads to the definition of rules for delivering superior value in the following subchapter. Consequently, three value-based strategic approaches towards market leadership (denoted as "value disciplines") are identified and characterized. The second part presents the goals and key principles of the value discipline of customer intimacy and adverts to distinctions in theory and business practice. The author identifies forces driving strategic initiatives focusing on customer value perception and expectations. In this part the opportunities for adoption of customer intimacy in consumer telecommunications industry are also assesses. The penultimate subchapter describes concept of customer experience cycle that will be leveraged in the practical part of the thesis. The last subchapter then examines the importance of service identity for telecoms' successful adoption of the discipline of customer intimacy. The third part is analytical and provides industry research of European telecommunications market. The individual subchapters describe trends in development of fundamental performance indicators. In the fourth, practical part, the author presents the topic of customer lifecycle management. It describes what basic set of expectation customers have towards the relationship with a mobile operator. Then, a conceptual framework of customer lifecycle model is composed and analyzed. The penultimate subchapter pinpoints measures of value based customer profitability, interprets their applicability for decision-making on market investments, and indicates their interlock to value for shareholders. In the last subchapter, a set of recommendations is provided to mobile operators considering infusion of customer intimate principles into their organization. With respect to the practical part and main hypothesis, the author regards the goal of the thesis as fully achieved and the sub-hypothesis of the practical part as confirmed as well. The author used the following methods of research: general research of corporate strategy, marketing and CRM literature, interviews with telecommunications professionals, analysis of corporate financial filings, collection and reading of market research papers and consulting reports, study of statistical data.

This thesis seeks to improve the workflow in the product development process when using the Product Lifecycle Management (PLM) system PLM2020, incorporated at Siemens Energy. Focus is on three problem cases that emerge when working with Computer Aided Engineering (CAE) data during the development process. Apart from solving these problems, a current situation analysis was conducted, and possible solutions of these problems were investigated on how they affect the lead time in the product development process. The problems consist of exploration of an unused function and solving of two problematic situations that can occur while using PLM2020 during development work. A case study was established to investigate the problems, using participatory observations and interviews. The interviews established the current situation of Siemens work methodology to handle these situations and how PLM2020 is used. During the observations, the problems were attempted to be solved using an arbitrary Computer Aided Design (CAD) model while exploring different functions in a sandbox environment. During the interviews, it was discovered that there exist different ways of working in PLM2020 and that some approaches nullifies the benefits of using a PLM system. The participatory observations revealed that that there exist functions in the PLM system that solves the problems encountered. A set of proposed solutions are presented to Siemens

Indiana University-Purdue University Indianapolis (IUPUI) / Mass customization, small lot sizes, reduced cost, high variability of product types and changing product portfolio are characteristics of modern manufacturing systems during life cycle. A direct consequence of these characteristics is a more complex system and supply chain. Product lifecycle management (PLM) and model based system engineering (MBSE) are tools which have been proposed and implemented to address different aspects of this complexity and resulting challenges. Our previous work has successfully implemented a MBSE model into a PLM platform. More specifically, Pattern based system engineering (S* pattern) models of systems are integrated with TEAMCENTER to link and interface system level with component level, and streamline the lifecycle across disciplines. The benefit of the implementation is two folded. On one side it helps system engineers using system engineering models enable a shift from learning how to model to implementing the model, which leads to more effective systems definition, design, integration and testing. On the other side the PLM platform provides a reliable database to store legacy data for future use also track changes during the entire process, including one of the most important tools that a systems engineer needs which is an automatic report generation tool. In the current work, we have configured a PLM platform (TEAMCENTER) to support automatic generation of reports and requirements tables using a generic Oil Filter system lifecycle. There are three tables that have been configured for automatic generation which are Feature definitions table, Detail Requirements table and Stakeholder Feature Attributes table. These tables where specifically chosen as they describe all the requirements of the system and cover all physical behaviours the oil filter system shall exhibit during its physical interactions with external systems. The requirement tables represent core content for a typical systems engineering report. With the help of the automatic report generation tool, it is possible to prepare the entire report within one single system, the PLM system, to ensure a single reliable data source for an organization. Automatic generation of these contents can save the systems engineers time, avoid duplicated work and human errors in report preparation, train future generation of workforce in the lifecycle all the while encouraging standardized documents in an organization.

Das in dieser Arbeit beschriebene VR-PLM Integrationskonzept stellt einen Ansatz dar, um den Prozess des Design Reviews mittels VR-Technologie zu unterstützen und in ein PLM-Konzept zu integrieren. Das Design Review kann hierdurch als ein andauernder Prozess verstanden werden, der sich entsprechend der Konzepte des Systems Engineering und der Integrierten Produktentwicklung über den gesamten Produktlebenszyklus und alle Entwicklungsdomänen erstreckt.

The purpose of this final project work is to explore how tests are managed during the development of mechatronic products at a manufacturing company. This study aims to develop an information model and a process model that can be used in a PLM system. The research method used is a case study at Husqvarna Group. The different test departments in the Huskvarna site are studied. For that, two rounds of semistructured interviews and document studies are conducted to collect primary and secondary data. For each round, six interviews are conducted with experienced employees and then, a verification meeting is held. During the qualitative analysis, different keywords are highlighted and displayed in an activity and class diagram to represent the as-is test management process at the case company. Later, it is compared to the literature, and a proposal is made based on the results.

Due to the growing complexity of systems and high demands on availability, fault tolerance, and scalability, more stateful applications are being moved to Kubernetes. There are two problems associated with this: (1) At the moment, there is a lack of industry standards when it comes to what is essential in a lifecycle management framework for stateful applications on top of Kubernetes. (2) Due to inadequate knowledge of the existing frameworks in the area and a lack of comparisons between them, there is no consensus on which framework to use. To solve these problems, this study reviews the field for existing frameworks and then evaluates the framework based on a set of metrics. The frameworks chosen for comparison during the study are (1) Operator Framework, (2) Shell Operator, (3) Kopf, and (4) KUDO. When comparing the frameworks, it becomes apparent that Operator Framework should be used in most cases. Kopf or Shell Operator can be used when creating simple scheduled activities or when the developing team is very knowledgeable in Python or Bash.

This study aims to explore how integrating Product Lifecycle Management (PLM) capabilities into the new fashion product development process can foster sustainability. The aspects that triggered this research are that the fashion sector has a detrimental impact on the environment and there is limited attention on the role of PLM in fostering sustainability. To address the research aim, a qualitative research approach with abductive reasoning was adopted, owing to the explorative nature of the study. Data were collected using semi-structured interviews with seven fashion brands having origins in England, Spain, Germany, and Italy. A convenience sampling method was employed to select fashion brands for data collection. Interview data were analysed thematically by applying the dynamic capability theory as the theoretical lens. The study findings revealed that integrating PLM into new product development can foster sustainability in four key ways: digital coordination for co-creation, sustainable raw material selection and lifecycle assessment within PLM, minimisation of waste, and development of innovative approaches. Digital coordination through co-creation platforms and real-time communications helps overcome traditional barriers to collaboration, such as miscommunication and slowness of feedback, creating more aligned operations. The PLM systems’ material selection options directly impact sustainability because they support designers in making smart choices from the outset. LCAs embedded within PLM systems can also help with decision-making by measuring the impact of products upon the environment from their conception to disposal. Fashion brands can make informed decisions about material selection, and design impacts far earlier in the product-development process than was previously possible through embedding lifecycle assessment (LCA) data. Additionally, resistance to change was identified as a threatening force to the effective implementation of PLM tools. The study recommended that fashion brands incorporate their sustainability goals into PLM and invest in training programs to educate employees on using PLM tools to foster sustainability.