IEEE-CS is pursuing licensing for software engineers, but ACM believes that software engineering is too immature, and regulating the profession would be premature. In 1996, Norman Gibbs and Gary Ford from Carnegie Mellon University performed a qualitative survey of the maturity of the software engineering profession. I apply this model to the present state of the art in software engineering and analyze the results for 2010. I analyze the maturity of software engineering to determine that the profession is not yet ready for licensure. This is not because the infrastructure of software engineering is too immature, but because we have failed to establish an appropriate body of knowledge for software engineers. I also show that once an appropriate body of knowledge is established, licensure will be an appropriate next step and will open the way for the profession to fully mature.

Digital diplomacy (e-Diplomacy), is commonly defined as the use of information and communication technology for the purposes of attaining foreign policy goals. The emerging field of digital diplomacy has been largely neglected in academic research. Also, in practice, this area has been slow to evolve compared to other areas of public service such as e-government, e-education and e-health. This research draws on the existing literature to present a novel conceptual framework that could be used to guide the implementation of e-diplomacy. A new e-diplomacy maturity framework is formulated to address the modern functions of foreign relations in today’s global environment. The e-diplomacy maturity framework is derived from the theory of growth models, the e-government maturity model, the broader literature on diplomacy and the practice of diplomacy. To validate the conceptual framework, a qualitative approach involving semi-structured interviews with diplomats and professionals from the foreign ministries of the USA, the UK and Qatar were conducted. The novelty of this research is based on the development of a conceptual framework of e-diplomacy maturity and implementation that was built around the scaffolding of conjectures that were tested to determine their validity. It can guide research scholars wishing to explore the discipline of digital diplomacy. It will also assist foreign ministries to identify the stage they have reached in deploying ICT in their diplomatic functions. This study should also provide policy makers, diplomats, ICT managers, and practitioners with a greater understanding of the stages and factors that encourage or hinder e-diplomacy implementation and maturity.

No description available.

No description available.

One of the problem that plagues Human-Computer Interaction (HCI) software is its development cost. Many software companies forego the usability engineering aspect of their projects due to the time required to design and test user interfaces. Unfortunately, there is no "silver bullet" for user interface design and implementation because they are inherently difficult tasks. As computers are moving off the desktop, the greatest challenge for designers will be integrating these systems seamlessly into our everyday lives. The potential for reuse in user interfaces lies in reducing the time and effort required for this task, without sacrificing design quality. In this work we begin with an iterative development cycle for a claims library based on prominent literature within the HCI and software engineering fields. We constructed the Claims Library to be a repository of potentially reusable notification system claims. We examine the library through theoretical and practical perspectives. The theoretical perspective reveals tradeoffs in the initial implementation that relate to Krueger's taxonomy of reuse. The practical perspective stems from experience in designing and conducting usability testing for an in-vehicle input device using the Claims Library. While valuable, these examinations did not provide a distinct method of improving the library. Expecting to uncover a specific diagnosis for the problems in the library, it was unclear how they should be approached with further development efforts. With this realization, we saw that a more important and immediate contribution would not be another iteration of the Claims Library design. Rather, a clarification of the underlying theory that would better inform future systems development seemed a more urgent and worthy use of our experience. This clarification would need to have several characteristics to include: composed of a staged or prioritized architecture, represents an ideal model grounded in literature, and possesses intermediate development objectives and assessment points. As a solution, we propose the Claims Library Capability Maturity Model (CL-CMM), based on the theoretical deficiencies that should guide development of a claims library, as noted in the two evaluations. This thesis delivers a five-stage model to include process areas, goals, and practices that address larger threads of concern. Our capability maturity model is patterned after models in software engineering and human resource management. We include a full description of each stage, a gap analysis method of appraisal, and an example of its use. Several directions for future work are noted that are necessary to continue development and validation of the model. / Master of Science

The aim of this thesis "Analysis of the project management in practice using project maturity models is to assess the project maturity level of a Czech company providing management consulting, technology and outsourcing services for telecommunication, banking and insurance sector across Central Europe region. Theoretical part is focused on selection and analysis of proper methodology. Practical part applies the chosen methodology Portfolio, Programme and Project Management Maturity Model to Cleverlance Enterprise Solutions Inc. Company. Based on results received during project management maturity evaluation, a set of recommendation is proposed in order to increase the project maturity level.

Digital maturity is frequently discussed in organizations and research but is not always defined. There is also limited information about digital maturity in different industries. The purpose of this study was to compare a technical consulting firm's view of digital maturity compared to current research literature. The study consists of two parts: a literature study and a case study at Sweco civil in Sundsvall. The literature study showed that five factors are recurring: strategy, culture, technology, leadership and obstacles. This study confirms similarities with previous research findings regarding strategy, culture, barriers and technology described in similar ways at Sweco. The difference points to the fact that the company focuses more on technology and less on leadership than the literature does. In the literature, the factors are not always structured in a staircase that describes the relationship between levels. However, Sweco has a staircase that goes from standardization to integration and automation and finally transformation of business models. In all levels, the absence of leadership: goals, vision, and governance is an obstacle. To achieve standardization, the absence of a common industry standard was an obstacle and a negative attitude to new technology among employees. The middle level integration has barriers in the form of lack of coordination. The automation level experiences obstacles in the form of a lack of technical competence. The highest level of innovation has barriers in the form of lack of interest for innovation among employees, customers and partners. There is also a shortage of venture capital. / Digital mognad diskuteras flitigt i organisationer och forskning men är inte alltid definierat. Det finns också begränsats med information kring digital mognad inom olika branscher. Syftet med denna undersökning var att jämföra ett teknikkonsultföretags syn på digital mognad jämfört med aktuell forskningslitteratur. Studien består av två delar: en litteraturstudie och en fallstudie hos Sweco civil i Sundsvall. Litteraturstudien visade att fem faktorer är återkommande: strategi, kultur, teknik, ledarskap och hinder. Denna studie bekräftar likheter med tidigare forskningsresultat gällande strategi, kultur, hinder och teknik som beskrivs på liknande sätt hos Sweco. Skillnaden pekar mot att företaget fokuserar mer på tekniken och mindre på ledarskap än vad litteraturen gör. I litteraturen är inte alltid faktorerna strukturerade i en trappa som beskriver relationen mellan nivåer. Sweco har dock en trappa som går från standardisering vidare till integration och automation och till sist transformation av affärsmodeller. I alla nivåer är frånvaro av ledarskap: mål, vision, och styrning ett hinder. För att nå standardisering var en avsaknad av en gemensam branschstandard ett hinder samt en negativ inställning till ny teknik hos anställda. Mellannivån integration har hinder i form av avsaknad av samordning. Automationsnivån upplever hinder i form av brist på teknisk kompetens. Den högsta nivån innovation har hinder i form av att intresse saknas för innovation hos anställda, kunder och partners. Det finns också brist på riskkapital.

Submitted by Luciana Ferreira (lucgeral@gmail.com) on 2016-09-05T12:01:51Z No. of bitstreams: 2 Dissertação - Daniella de Oliveira Costa - 2016.pdf: 1198730 bytes, checksum: 2df25fb32f76f409f638956bd43c727e (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Approved for entry into archive by Luciana Ferreira (lucgeral@gmail.com) on 2016-09-05T12:02:27Z (GMT) No. of bitstreams: 2 Dissertação - Daniella de Oliveira Costa - 2016.pdf: 1198730 bytes, checksum: 2df25fb32f76f409f638956bd43c727e (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2016-09-05T12:02:27Z (GMT). No. of bitstreams: 2 Dissertação - Daniella de Oliveira Costa - 2016.pdf: 1198730 bytes, checksum: 2df25fb32f76f409f638956bd43c727e (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2016-08-22 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Background. Test process requires constant follow-ups to evolve their methodologies. To support the improvement of processes, we have the Test Maturity Models such as TMM and TMMi. However, the TMMi model does not provide instruments or framweworks that allows companies to check the adherence about the model, it is necessary the expert advice. For shortage of certifiers in the country, the cost becomes high and hinders to obtainment certification for small businesses. Aim. Propose a methodology of low cost to assess of test process, which shall support in the improvement and quality of testing procedures employed in Small Software Companies Methodology. An exploratory and qualitative research, conducted by: (i) Research instruments or frameworks which are available to assess testing process relative to TMMi levels through Systematic Review; and (ii) abstraction of evidence of the studies, collaborating with test process assessments. From the defined contributions and mandatory guidelines TAMAR define an assessment process with the focus to meet the limitations of small companies. Results. An evaluation process covering Planning activities; Preparation; Application; Analysis of the results; and Closing. The assessment instrument provided a new approach in the presentation of the issues. The questions were given by affinity groups, focusing the respondent to a specific stage of the test process. Conclusion. Perform routine to prepare those involved brought a brief overview of the maturity model and reducing uncertainty for indication of evidence in addition to the new approach to provision of the issues by affinity groups. The validation has shown that the instrument is simple and assistance provided throughout the process enables the evaluation of small business process. / Os processos de teste necessitam de constantes acompanhamentos para evolução de suas metodologias. Para apoiar na melhoria dos processos, temos os Modelos de Maturidade de Teste, tais como TMM e TMMi. No entanto, o modelo TMMi não disponibiliza um instrumento que permite as empresas verificarem a aderência ao modelo, sendo necessário a contratação de consultoria especializada. Por carência de certificadores no país, o custo torna-se elevado e dificulta a obtenção da certificação por empresas de pequeno porte. Objetivo. Propor uma metodologia de avaliação de processos de teste de baixo custo, que contribua na evolução e qualidade dos processos de teste empregados em Pequenas Empresas de Software Metodologia. Uma pesquisa exploratória e qualitativa, realizada pela: (i) investigação de quais instrumentos estão disponíveis para avaliar processos de teste com relação aos níveis do TMMi, por meio de Revisão Sistemática; e (ii) abstração das evidências dos estudos, que colaboravam com avaliações de processo de teste. A partir das contribuições delimitadas e as orientações obrigatórias do TAMAR, construiu-se um processo de avaliação com o foco de atender as limitações das pequenas empresas. Resultados. Um processo de avaliação que abrange atividades de Planejamento; Preparação da avaliação; Aplicação; Análise dos Resultados; e Fechamento da avaliação. O instrumento de avaliação previu uma nova abordagem na apresentação das questões. As questões foram dadas por grupos de afinidade, concentrando o respondente à uma etapa específica do processo de teste. Conclusões. Realizar a rotina de preparar os envolvidos trouxe uma breve visão do modelo de maturidade e reduzindo as incertezas para indicação das evidências, além da nova abordagem para disposição das questões por grupos de afinidade. A validação do processo de avaliação permitiu verificar que o instrumento é simples e o acompanhamento fornecido no decorrer do processo viabiliza a avaliação dos processos de pequenas empresas.

Business Process Management, the object of this thesis, has still growing importance in the functioning of the organization, and has a positive impact on its success. In the view of a dynamic market environment, Business Process Management has an inherent importance in the strategic business development. When an organization decides to implement process control and manage its activities, it should be also able to measure its processes and evaluate them. This ability gives the organization the possibility to efficiently and effectively manage processes and identify shortcomings for creation of business strategy on a competitive market. This dissertation presents a new evaluation model of a process control in the production systems, which organizations can use as a guide for further development. This work brings a new perspective in the field of process control and its evaluation of the production systems. The main objective of this dissertation is to design the assessment of the process control levels in the production systems on the basis of theoretical research and practical experience. The proposed solution was then verified by field research in selected organizations.

Detta kandidatexamensarbete är en förstudie utfört på Cementa AB:s fabrik i Slite, Gotland, och grundar sig i att Cementa AB, Sveriges enda tillverkare av cement, står inför en omställning till helhetskonceptet Industri 4.0 som bygger på tekniker och principer för automation och digitalisering. Fabriken står även inför en hållbarhetsomställning, då branschen bidrar med stora koldioxidutsläpp genom sin tillverkning. Målet med kandidatexamensarbetet är att analyseravar Cementa AB står inför en Industri 4.0 omställning och även undersöka om det har någon koppling till deras hållbarhetsarbete. För att kunna avgöra utgångsläget för fabriken har studien konstruerat och använt sig av en mognadsmodell som bedömer vart företaget står inför en framtida omställning. Mognadsmodellen baseras på fem olika mognadsmodeller och innehåller dimensionerna Produktion, Teknik, Strategi, R&D, HR, Ledarskap, Kultur och Standardisering. Undersökningen av företagets mognad genomfördes med hjälp av en enkät, som distribuerades till fabrikens alla avdelningar. Svarsfrekvensen var på 82%. Enkätens frågor har svarsalternativ som är bedömda med poäng där lägst poäng innebär frånvaro av Industri 4.0 och högsta poäng innebär mognad inom Industri 4.0. Till varje dimensions mognad beräknades ett mognadsindex. Resultatet av enkäten analyserades med avseende på vardera dimensions avvikande mognadsobjekt för att belysa styrkor samt se potentialen inom varje dimension. Dimensionerna med lägst mognadsindex var HR och Strategi. Fabrikens totala mognad inom Industri 4.0 beräknas till nivån Existens som innebär att företaget har ett påbörjat arbete inom Industri 4.0 men saknar strategi, målbild och plan för vidare arbete. För att ytterligare belysa fabrikens möjligheter konstrueras en lista med de frågor som har störst potential. I denna lista belyses dimensionerna Strategi och Ledarskap som mest frekvent återkommande och med det anses arbetet med strategi och ledning fundamental för omställningens existens. Detta gäller även kopplingen till hållbarhetsarbetet, då ett tydligt fokus på hållbarhetsaspekterna kopplat med Industri 4.0-teknologier ger synergieffekter som hjälper varandra. Studien rekommenderar företaget i ett första skede att initiera en tvärfunktionell arbetsgrupp på ledningsnivå som har som uppgift att driva omställningen och fokuserar i ett första stadie på strategi och ledning. Sedan rekommenderar studien också att företaget i valfri ordning utvecklar enkäten för vidare uppföljning och kartläggning, jämföra sig med liknande fabriker, etablera samarbeten mellan företag, akademi och leverantörer, utforma en Roadmap för företaget och dess avdelningar samt fortsätta digitalisera verksamhetens system och strukturer. / This bachelor thesis is a case study that has been carried out at Cementa AB’s factory in Slite, Gotland, and targeted the Cementa AB’s future adaption to the concept Industry 4.0 which is based on techniques and principles for automation and digitalization. The factory is also facing a sustainability change, as the industry contributes to large carbon dioxide emissions through its manufacturing. The aim of the bachelor’s degree project is to analyze where Cementa AB is facing an Industry 4.0 transition and also to investigate whether it has any connection to their sustainability work. To be able to determine the starting position for the factory, the study has constructed and used a maturity model that assesses where the company is facing a future transition. The maturity model is based on five different maturity models and contains the dimensions Production, Technology, Strategy, R&D, HR, Leadership, Culture and Standardization. The study of the company's maturity was conducted by means of a survey, which was distributed to all the departments of the factory. The response rate was 82%. The survey's questions have response alternatives that are assessed with points where the lowest score means Absence of Industry 4.0 and highest score means Maturity within Industry 4.0. For each dimension maturity, a maturity index was calculated. The results of the survey were analyzed with respect to the different maturity objects of each dimension in order to highlight strengths and see the potential within each dimension. The dimensions with the lowest maturity index were HR and Strategy. The factory's total maturity in Industry 4.0 is calculated to the Existence level, which means that the company has started work in Industry 4.0 but lacks strategy, goals and plans for further work. To further clarify the factory's possibilities, a list of the issues with the greatest potential is constructed. In this list, the dimensions Strategy and Leadership are highlighted as the most frequent recurring, and with this the work with strategy and leadership is considered fundamental to the existence of the transition. This also applies to the link to sustainability work, as a clear focus on the sustainability aspects linked to Industry 4.0 technologies produces synergies that help each other. The study recommends the company, in a first stage, to initiate a cross-functional working group at management level which has the task of driving the transition and focuses in a first stage on strategy and management. The study also recommends that the company in any arrangements develops the survey for further follow-up and mapping, compares itself with similar factories, establishes collaborations between companies, academia and suppliers, design a roadmap for the company and its departments, and continue to digitize the company's systems and structures.