<p>U disertaciji je dat prikaz procesa monitoringa medija u uslovima delimične digitalizacije štampanih medija, koji se, u najvećem meri, zasniva na procesu pres klipinga. Realizovana je njegova optimizacija metodom lineranog programiranja (LP- Linear Programing), metodom celobrojnog lineranog programiranja (ILP- Integer Linear Programing) i metodom grananja i ograničavanja (Branch and Bound). U optimizaciji je korišćen softver CPLEX. Optimizacijom je dobijen globalni optimum raspodele zadataka među zaposlenima; smanjenja broja zaposlenih u radnim smenama i ravnomernog skraćenja radne smene u slučajevima manjeg broja radnih zadataka.</p> / <p>In this dissertation the process of media monitoring in case of incomplete digitalization of printed media is discussed. According to this model, media monitoring service is mainly based on monitoring of news in the printed media - press clipping. Considering that the monitoring of the printed media is complex process, we realized optimization of media monitoring process by using Linear Programming (LP), Integer Linear Programming (ILP), as well as Branch and Bound method. The optimization software CPLEX is used. The global optimum of tasks distribution among employees; reducing number of employees working in shifts and balanced shortening of the work shift in case of a small number of tasks is obtained.</p>

Récemment les données issues de médias sociaux, dites les Big Social Data (BSD) retiennent de plus en plus l’attention des chercheurs et des professionnels, notamment après l’apparition des outils de surveillance des médias sociaux (Social Media Monitoring – SMM), permettant de traiter ces BSD. Les promesses associées au SMM concernent l’amélioration des processus de prise de décision, voire la transformation de processus métiers des entreprises. Malgré des investissements de plus en plus importants, l’usage efficace de ces outils dans les entreprises est très variable. Dans cette recherche, nous souhaiterions comprendre comment et pour quelles finalités le outils SMM sont utilisés ?. Pour l’évaluation de ces outils, nous nous appuyons sur la théorie des ressources. Afin de mettre œuvre de cette recherche, nous avons eu recours à une approche par méthodes mixtes. Cette approche consiste en étude qualitative qui a servi au développement et à l’enrichissement d’une seconde étude quantitative. Les résultats obtenus montrent que la combinaison de ressources SMM (qualité d’outil, ressources humaines…) et de ressources complémentaires permet de constituer des capacités SMM (mesure, interactive, utilisation processus) conduisant à la performance du SMM. Le soutien de l’organisation et, plus spécifiquement le rôle des managers, dans l’activation des ressources et des capacités SMM est conforme au récent approfondissement du management des ressources. En revanche, nous avons détecté que des ambiguïtés demeurent concernant le RBT. Pour cela, nous proposerons de lever ces ambigüités en ayant recours à la théorie étendue des ressources. Finalement, nous présentons les apports, les limites et les perspectives de notre recherche. / Recently, social media data, called Big Social Data (BSD), attract more and more attention from researchers and professionals, particularly after the emergence of Social Media Monitoring (SMM) tools, used to process BSD. The promises associated with the SMM concern the improvement of decision-making processes, or even the transformation of business processes. Despite increasing investments, the effective use of these tools in companies is very variable. In this research, we would like to understand how and for what purposes the SMM tools are used?. For the evaluation of these tools, we build upon the Resource-Based Theory (RBT). In order to implement this research, we used a mixed method approach. This approach consists of a qualitative study that was used to develop and enrich a second quantitative study. The obtained results show that the combination of SMM resources (quality of SMM tool, human resources…) and complementary resources makes it possible to build SMM capabilities (measurement, process, interaction…) leading to performance. Moreover, the support of the organization, and more specifically the role of managers, in the activation of SMM resources and capabilities is consistent with the recent advancements of resource management. However, we detected some ambiguities concerning the RBT. To deal with these ambiguities, we propose to resort to the extended theory of resource. Finally, we present the contributions, the limits and the perspectives of our research.

The diploma thesis contains knowledge in relatively young information industry branch -- signal monitoring. After reading through this document the reader gains understanding of the essence of signal monitoring, what it is useful for, how it is represented and what the vision of the future related with signal monitoring is. Main part of the thesis is dedicated to the products conveying signal monitoring theory into praxis, their functionality description and the specific software extended functions suggestion. Design of signal monitoring domains connected with particular company is also included.

pesquisa de caráter epistemológico que tem como objeto de estudo contribuições epistemológicas, teórias e práticas oriundas do Campo da Comunicação para o método de monitoramento de redes sociais e técnicas de pesquisa. Objetivo geral propõe reflexões sobre o método de monitoramento de redes sociais aos pesquisadores do Campo da Comunicação proporcionando discussões e contribuições de cunho epistemológico, teórico e prático bem como apresenta limitações e implicações práticas sobre aplicações de técnicas de monitoramento em pesquisas de recepção da telenovela no Brasil. Objetivos específicos: (1) observar graus de autoridade apresentados por algoritmos em técnicas de monitoramento e quais técnicas são mais citadas no contexto de realização da atual pesquisa; (2) propor aplicações de técnicas de monitoramento para conteúdos gerados por fãs de telenovela em sites nos redes sociais, a saber Twitter, Facebook e YouTube. Hipótese de caráter epistemológico: citações de técnicas de monitoramento na Internet parecem esboçar comportamento semelhante ao de \"cauda longa\", seguindo as mesmas regras matemáticas da Lei de Pareto do ponto de vista de alusão ou referência às técnicas. Há citações de miríades de técnicas ao mesmo tempo em que há concentrações de citações que se direcionam para apenas 20% delas ou percentual aproximado. A concentração de citações indica o grau de autoridade de algoritmos que se dedicam à atividade de monitoramento. Do ponto de vista de autores que versam sobre técnicas será possível verificar a ocorrência hubs como resultado da concentração de domínios de conhecimento sobre volume e qualidade de referências às técnicas. Hipótese de caráter prático: combinações de técnicas gratuitas ou em modelo fremium empregadas para monitoramento e mineração de dados de CGU podem auxiliar ao estudo de fãs e estudos de recepção de telenovela. Metodologias quantitativa e qualitativa, a saber: análise de hiperlinks, análise de conteúdo, estudo de caso descritivo. Resultados: amostra inicial intencional bruta de 10.642 links a partir da qual se extraiu subamostra relevante e significativa de aproximadamente 1.579 links. Resultados: a cauda longa formada por 2.139 técnicas de monitoramento identificadas privilegia citações de técnicas revelando graus de autoridade entre algoritmos de monitoramento de conteúdos gerados por usuários em sites de redes sociais. / epistemological research whose goal\'s remains in contributions derived from the communication field for the social media monitoring method (SMM) and techniques. The overall objective remains on a propose reflections about the social media monitoring method for communication researchers providing discussions about epistemological, theoretical and practical issues in a research field of telenovela fans. Objectives: (1) observe degrees of authority presented by present algorithms in monitoring techniques and which techniques are most frequently mentioned in the context of realization of such research; (2) propose applications of monitoring techniques for CGU research on social network sites: Twitter, Facebook and YouTube. Epistemological hypothesis: monitoring techniques quotes on the Internet seems like the \"long tail\" behavior, following the same mathematical rules of Pareto Law allusion point of view or reference about the techniques. There are myriad quotes techniques while there quotes concentrations at target in only 20% of them or something close. The concentration of quotes indicates the degree of algorithms that perform monitoring activities authority. From the point of view of authors who deals with monitoring techniques it will be possible to detect hubs as a result of the concentrations of domain knowledge about the volume and quality to the SMM technical references. b) Practical hypothesis: free technical combinations or model fremium employed for monitoring and mining CGU data can help the study of telenovela fans and reception studies. Quantitative and qualitative methodologies were applied: hyperlinks analysis, content analysis and descriptive case study. Results: intentional sample of 10,642 links from which were extracted relevant and significant subsample of 1,579 links. Results: the long tail of 2,139 social medida monitoring techniques founded privileges techniques quotes revealing degrees of authority between monitoring algorithms.

This research thesis investigates news journalists?? role in the promotion and protection of peace and human rights. I explore how news journalists do not just have the ability, through the discursive selections they make, to be a catalyst for peace and non-violent solutions, it is their obligation under international human rights. My study links arguments about universal ethics for media based on international human rights with the practical and analytical approach of ??peace journalism??. The main argument rests on the idea that objectivity or impartiality in news journalism does not equal ethical neutrality since there is always a discursive selection made by the news journalists. In order to monitor whether news journalists discursive selections comply with the international human rights obligations, I have explored how the Human Rights and Equal Opportunities Commission (HREOC) report A Last Resort? were covered in three Australian newspapers when it was published in 2004. The HREOC report was a testament of human rights abuses by the Australian Federal Governments towards children in Australian detention centres. I establish that health professionals were a significant group for both HREOC??s main findings and recommendations and a key group for the contextualisation of the human rights violations explored and exposed in the HREOC report. Informed by conflict analysis and peace studies theories I argue HREOC establish how the detention policy equals ??structural violence?? that caused ??direct violence??, which was justified and normalised because ??cultural violence??. I use discourse analysis to explore the discursive selections in the newspapers, and establish that the report received limited coverage and health professionals were omitted in the news while the political conflict was reported. This trivialised the report and health professionals?? role, which led to the naturalisation and normalisation of the violence. I finally reinforce these finding by exploring alternatives to the coverage using a peace journalism framework, which further clarifies the subjective nature of the discursive selection.

This research thesis investigates news journalists?? role in the promotion and protection of peace and human rights. I explore how news journalists do not just have the ability, through the discursive selections they make, to be a catalyst for peace and non-violent solutions, it is their obligation under international human rights. My study links arguments about universal ethics for media based on international human rights with the practical and analytical approach of ??peace journalism??. The main argument rests on the idea that objectivity or impartiality in news journalism does not equal ethical neutrality since there is always a discursive selection made by the news journalists. In order to monitor whether news journalists discursive selections comply with the international human rights obligations, I have explored how the Human Rights and Equal Opportunities Commission (HREOC) report A Last Resort? were covered in three Australian newspapers when it was published in 2004. The HREOC report was a testament of human rights abuses by the Australian Federal Governments towards children in Australian detention centres. I establish that health professionals were a significant group for both HREOC??s main findings and recommendations and a key group for the contextualisation of the human rights violations explored and exposed in the HREOC report. Informed by conflict analysis and peace studies theories I argue HREOC establish how the detention policy equals ??structural violence?? that caused ??direct violence??, which was justified and normalised because ??cultural violence??. I use discourse analysis to explore the discursive selections in the newspapers, and establish that the report received limited coverage and health professionals were omitted in the news while the political conflict was reported. This trivialised the report and health professionals?? role, which led to the naturalisation and normalisation of the violence. I finally reinforce these finding by exploring alternatives to the coverage using a peace journalism framework, which further clarifies the subjective nature of the discursive selection.

pesquisa de caráter epistemológico que tem como objeto de estudo contribuições epistemológicas, teórias e práticas oriundas do Campo da Comunicação para o método de monitoramento de redes sociais e técnicas de pesquisa. Objetivo geral propõe reflexões sobre o método de monitoramento de redes sociais aos pesquisadores do Campo da Comunicação proporcionando discussões e contribuições de cunho epistemológico, teórico e prático bem como apresenta limitações e implicações práticas sobre aplicações de técnicas de monitoramento em pesquisas de recepção da telenovela no Brasil. Objetivos específicos: (1) observar graus de autoridade apresentados por algoritmos em técnicas de monitoramento e quais técnicas são mais citadas no contexto de realização da atual pesquisa; (2) propor aplicações de técnicas de monitoramento para conteúdos gerados por fãs de telenovela em sites nos redes sociais, a saber Twitter, Facebook e YouTube. Hipótese de caráter epistemológico: citações de técnicas de monitoramento na Internet parecem esboçar comportamento semelhante ao de \"cauda longa\", seguindo as mesmas regras matemáticas da Lei de Pareto do ponto de vista de alusão ou referência às técnicas. Há citações de miríades de técnicas ao mesmo tempo em que há concentrações de citações que se direcionam para apenas 20% delas ou percentual aproximado. A concentração de citações indica o grau de autoridade de algoritmos que se dedicam à atividade de monitoramento. Do ponto de vista de autores que versam sobre técnicas será possível verificar a ocorrência hubs como resultado da concentração de domínios de conhecimento sobre volume e qualidade de referências às técnicas. Hipótese de caráter prático: combinações de técnicas gratuitas ou em modelo fremium empregadas para monitoramento e mineração de dados de CGU podem auxiliar ao estudo de fãs e estudos de recepção de telenovela. Metodologias quantitativa e qualitativa, a saber: análise de hiperlinks, análise de conteúdo, estudo de caso descritivo. Resultados: amostra inicial intencional bruta de 10.642 links a partir da qual se extraiu subamostra relevante e significativa de aproximadamente 1.579 links. Resultados: a cauda longa formada por 2.139 técnicas de monitoramento identificadas privilegia citações de técnicas revelando graus de autoridade entre algoritmos de monitoramento de conteúdos gerados por usuários em sites de redes sociais. / epistemological research whose goal\'s remains in contributions derived from the communication field for the social media monitoring method (SMM) and techniques. The overall objective remains on a propose reflections about the social media monitoring method for communication researchers providing discussions about epistemological, theoretical and practical issues in a research field of telenovela fans. Objectives: (1) observe degrees of authority presented by present algorithms in monitoring techniques and which techniques are most frequently mentioned in the context of realization of such research; (2) propose applications of monitoring techniques for CGU research on social network sites: Twitter, Facebook and YouTube. Epistemological hypothesis: monitoring techniques quotes on the Internet seems like the \"long tail\" behavior, following the same mathematical rules of Pareto Law allusion point of view or reference about the techniques. There are myriad quotes techniques while there quotes concentrations at target in only 20% of them or something close. The concentration of quotes indicates the degree of algorithms that perform monitoring activities authority. From the point of view of authors who deals with monitoring techniques it will be possible to detect hubs as a result of the concentrations of domain knowledge about the volume and quality to the SMM technical references. b) Practical hypothesis: free technical combinations or model fremium employed for monitoring and mining CGU data can help the study of telenovela fans and reception studies. Quantitative and qualitative methodologies were applied: hyperlinks analysis, content analysis and descriptive case study. Results: intentional sample of 10,642 links from which were extracted relevant and significant subsample of 1,579 links. Results: the long tail of 2,139 social medida monitoring techniques founded privileges techniques quotes revealing degrees of authority between monitoring algorithms.

The purpose of the study was to examine the relationship between media as family leisure and family functioning among families with at least one adolescent child. Specifically, this study examined the relationship between family functioning and media use, media connection, and media monitoring over time. Furthermore, because the data were nested in families, and because most family leisure research has been limited to individual-level analyses, this study incorporated mixed modeling into its analysis which accounted for family-level and individual-level variance. The sample consisted of 500 families participating in the Flourishing Families (FFP) Project, a longitudinal study of inner-family life involving families with a child between the ages of 11 and 16. Multiple regression analysis indicated there was a significant negative relationship between media use and family functioning. Mixed model analysis further indicated there was a significant positive relationship between media connection, parental media monitoring, and family functioning, and this relationship was stable over time. These relationships were significant even when accounting for the variance explained by depression, anxiety, conflict, and other demographic variables. Findings support existing media effects and family leisure research. This research, however, goes beyond existing research in its mixed level analysis that accounted for family-level variance and in its analysis of time in the stability of the relationship between media variables and family functioning. Findings further suggest the importance in parental involvement in adolescent media use when explaining variance in family functioning.

Il lavoro di tesi consiste in una ricerca empirica sulla comunicazione del tema alimentare. Attorno al cibo si sono recentemente aggregati molti interessi: sociali, economici, industriali, commerciali, politici, mediatici ma anche scientifici. Si tratta di questioni importanti che coinvolgono l’opinione pubblica e attraggono l’attenzione dei media. In una società fortemente mediatizzata diventa rilevante osservare come il discorso pubblico sul cibo e l’alimentazione vada configurandosi nella sfera pubblica. Inoltre, l’insorgenza di numerosi progetti tecnoscientifici che coinvolgono il settore alimentare non possono non suggerire di guardare al cibo, e al suo simbolismo, come un oggetto privilegiato attraverso cui osservare anche i rapporti tra scienza, tecnologia e società. In questo studio si è iniziato a esplorare le caratteristiche della narrazione e della presenza del tema alimentare nell’arena pubblica attraverso un'analisi dei maggiori quotidiani italiani. Una prima analisi longitudinale, nel periodo 1992-2013, ha identificato – attraverso un’innovativa procedura di analisi testuale (topic detection) - la presenza di alcuni temi emergenti. Successivamente, si è proceduto a focalizzare la nostra attenzione sull'ultimo periodo (2010-2016), al fine di concentrarsi sulla maggior parte degli eventi recenti e di verificare se il discorso mediale sul cibo e l’alimentazione abbia assunto nuova rilevanza o nuove forme nell'agenda dei media e nella discussione pubblica. Il lavoro di ricerca si compone di altre due tipi differenti di analisi: da un lato, si discuteranno i risultati emersi dalla realizzazione di tre focus group che ci hanno fornito utili indicazioni sul rapporto tra cibo, media e opinione pubblica; dall’altro abbiamo cercato di individuare una relazione tra copertura mediatica e atteggiamenti espressi dall’opinione pubblica utilizzando un «indice di rischio» e i dati provenienti da alcune survey europee. / Thesis work consists in empirical research on the communication of the food theme, in a techno-scientific framework. Recently, nutrition has been linked to a lot of interests: social, economical, industrial, commercial, political, media but also scientific ones. These are significant issues that concern the public opinion and attract the media attention. In a society that revolves strongly around media, it becomes relevant to observe how the public discourse on themes like food and nutrition is being shaped among the public sphere. In addition, the rising of several techno-scientific projects that concern the field of nutrition cannot help but suggest to look at nutrition, and its symbolism, like a privileged object through which one can also observe the existing ties between science, technology and society. This study started by exploring the characteristics of the narrative of the food theme and its presence in the public arena through an analysis of the main Italian daily newspapers. One former longitudinal analysis, in the time-span 1992-2013, found- through an innovative tool of textual analysis ( topic detection)- the presence of some emerging themes. Next, we shifted our attention to the last period (2010-2016), with the aim to focus on the majority of the recent events and to verify whether the media discourse on food and nutrition gained new relevance or forms in the media agenda and in the public discussion. The research work is composed of two other different kind of analysis: on the one hand, it will discuss the emerging results from three focus groups that provided useful indications on the relationship between food, media and the public opinion; on the other hand, we sought to identify a relation between media coverage and the attitudes of the public opinion by adopting a “risk indicator” and the data from certain European surveys.

The purpose of this study is to examine how immigrants are portrayed in the Swedish daily newspapers online reporting. The essay investigates in what context immigrants, as individuals, are made visible and how they and their origins are reproduced. The study focuses on the roles victim and aggressor, and is also investigating potential differences between morning and evening newspapers. Present theories are discursive discrimination, critical discourse analysis, cultural racism, stereotypes and structural discrimination. Adopted methods are qualitative and quantitative content analysis, based on the Global Media Monitoring Project-tool. The results show that immigrants are not individually stereotyped or depicted negatively, but that their immigrant origins often have a central part of the story, that they are mentioned mainly in connection with negative news and that negatively charged words occur frequently.