This dissertation explores the memories and motivations of women who helped mold Pan-African cultural nationalism through challenging, refining, and reshaping organizations influenced by Kawaida, the black liberation philosophy that gave rise to Kwanzaa. This study focuses on female advocates in the Us Organization, Committee for a Unified Newark and the Congress of African People, the East, and Ahidiana. Emphasizing the years 1965 through the mid-to-late 1980s, the work delves into the women’s developing sense of racial and gender consciousness against the backdrop of the Black Power Movement. The study contextualizes recollections of women within the groups’ growth and development, ultimately tracing the organizations’ weakening, demise, and influence on subsequent generations. It examines female advocates within the larger milieu of the Civil Rights Movement’s retrenchment and the rise of Black Power. The dissertation also considers the impact of resurgent African-American nationalism, global independence movements, concomitant Black Campus, Black Arts, and Black Studies Movements, and the groups’ struggles amidst state repression and rising conservatism. Employing oral history, womanist approaches, and primary documents, this work seeks to increase what is known about female Pan-African cultural nationalists. Scholarly literature and archival sources reflect a dearth of cultural-nationalist women’s voices in the historical record. Several organizational histories have included the women’s contributions, but do not substantially engage their backgrounds, motives, and reasoning. Although women were initially restricted to “complementary” roles as helpmates, they were important in shaping and sustaining Pan-African cultural-nationalist organizations by serving as key actors in food cooperatives, educational programs, mass communications pursuits, community enterprises, and political organizing. As female advocates grappled with sexism in Kawaida-influenced groups, they also developed literature, programs, and organizations that broadened the cultural-nationalist vision for ending oppression. Women particularly helped reformulate and modernize Pan-African cultural nationalism over time and space by resisting and redefining restrictive gender roles. As such, they left a legacy of “kazi leadership” focused on collectivity, a commitment to performing the sustained work of bringing about black freedom, and centering African and African-descended people’s ideas and experiences.

Background: Based upon two important phenomena within the manufacturing industry an upcoming agile era is being proposed within this thesis, those phenomena have shown a shift in the focus of attention for companies within the manufacturing industry in the past. The first phenomenon is being referred to as “physical product development saturation” and the second phenomenon is “lean saturation”, which are introduced in order to give importance to the aspiration for a new emphasis to remain competitiveness and create more value within the manufacturing industry. Where in the past the focus was on physical product development, this in order to enhance and or invent new products. This was followed by the need for a more efficient way of working by eliminating wastes (Lean), although both phenomena are about to reach their limits with respect to the extra value they (can) create. The forthcoming agile era allows for a new way of value creation, this by adaptivity. This introduces the potential of a new way to create value, this being done by the agile way of working. Purpose: The research in this thesis aimed to find an answer to the question of how companies within the manufacturing industry could adopt an agile way of working in order to allow for a new way of value creation. Method: This research was approached by conducting a qualitative study. Eleven semi-structured interviews were conducted, with companies from the manufacturing, IT and consultancy industries. The collected data was then sorted and analysed systematically to generate knowledge and draw upon conclusions to answer the proposed research questions. Conclusion: In order to successfully adopt the agile way of working, within an organization in the manufacturing industry, the challenge is to create awareness and an understanding of the value and benefits an agile way of working could create, especially for the middle-management. This could be done by explaining an agile way of working as an extension to Lean. Furthermore, the tools &amp; processes of the agile way of working could be experimented with in order to start “doing agile”, this finally resulting in creating an understanding of the potential power of an agile way of working. Whereas, an agile way of working is being characterized by an encouraging, transparent culture led by a servant leadership style by making use of empowerment to stimulate value creation. Ultimately, resulting in adopting an agile way of working and achieving “becoming agile”. / <p>Thesis written in the  context of the study program “Engineering Management”.</p>

Organizational change initiatives in the United States frequently fail with estimated failure rates as high as 90%. Change failure rates resulting from underused and poorly trained front-line managers (FLMs) remained high, with no signs of improvement in the past 2 decades. The purpose of the correlational study, grounded in servant leadership theory, was to examine the relationship between employee perceptions of their FLM's servant leadership dimensions and employee affective commitment to change. A purposive, nonprobability sample of 107 employees of a U.S. manufacturing organization that had recently undergone organizational change completed a questionnaire for the study. Results of the multiple linear regression analysis were not significant, F(7, 107) = .714, p = .660, R2 = 0.045. Though results were not statistically significant, the beta weights for creating value for the community (β = .165) and behaving ethically (β = .168) indicated that creating value for the community and behaving ethically were potentially the most important variables in accounting for variance in the model. The beta weights for emotional healing (β = -.048) and conceptual skills (β = -.047) indicated that emotional healing and conceptual skills were potentially the least important variables in accounting for variance in the model. The findings may be of value to manufacturing leaders developing initiatives to improve change initiative success rates. Support for servant leadership during periods of organizational change has positive social change implications for employees. The practice of servant leadership reduces employee uncertainty and anxiety incurred during periods of change by resolving uncertainties and sustaining employee motivation for supporting organizational change.

Servant leadership är ett begrepp som visar potential inom ledarskapsforskningen, framförallt för att förklara meningsskapande ledarskap, hur ledaren leder sig själv samt hur ledarskap kan accepteras utan auktoritet. Problemet är att forskningen hittills varit alltför okritisk. Begreppets validitet har bevisats i kvantitativa mått, men dess implikationer för själva ledarskapsutövandet eller ledaren är oklara. Syftet med uppsatsen är att testa begreppet servant leadership som verktyg för ledarskapsstudier. Kan begreppet konkretiseras och mätas? Kan man vara säker på vad man mäter? För att besvara dessa frågor omfattar uppsatsen en granskande litteraturstudie och en tillämpande fallstudie i tre delar. Resultaten antyder att begreppet servant leadership kan brista i precision och tillförlitlighet. Vissa viktiga faktorer avspeglas inte i enkätresultat, medan andra okända eller irrelevanta påverkar desto mer. Enkätstudier av servant leadership kan, i sin nuvarande utformning, inte bidra med någon förståelse för vad man faktiskt har mätt. Servant leadership kan dock vara värdefullt genom att lyfta intressanta frågor om ledarskap, oaktat mätbarhet. Fallstudien har genomförts i tre delar: En liten replikerande enkätundersökning bland soldaterna i en spaningsgrupp, en omfattande deltagande observation vid en av gruppens övningar, samt en intervju med gruppens chef. Uppsatsen behandlar huvudsakligen teorier om servant leadership (Robert Greenleaf, Larry Spears, Page och Wong) utifrån teorier om meningsskapande ledarskap (Lars Svedberg) samt self leadership (Crossan och Mazutis). / Servant leadership is a concept that shows potential in leadership research, in particular to explain management of meaning, self leadership and acceptance of leadership without authority. The problem is that research this far lacks a critical perspective. Validity of servant leadership measurements has been proven statistically, but its implications for the leadership or the leader remain unclear. The purpose of this paper is to test the concept of servant leadership as a tool for leadership studies. Can it be concretized and measured? Can one be certain as to what is measured? To answer these questions, this paper includes an auditing study of literature and a practical, utilizing case study in three parts. The results indicate that the concept of servant leadership might be lacking in precision and reliability. Some important factors are not reflected in survey results, while other unknown or irrelevant ones have too great of an impact. Survey studies of servant leadership, in their current form don’t seem provide any understanding as to what is actually being measured. This being said, servant leadership can be valuable through raising interesting questions about leadership, regardless of measurability.

Servant leadership focuses on stakeholder concern and follower development and empowerment. It has begun to emerge as a useful perspective of leadership within academic research, but theoretical development remains limited, and some of its key propositions have not been tested. In this dissertation I build and test a theory of how servant leadership works, why it works, and when it works. Drawing on the extant servant leadership literature, a social learning perspective, and research on gender roles and schemas, I propose a conceptual definition and theory of how servant leadership impacts two characteristics of followers (prosocial motivation and psychological capital) to affect distal outcomes including voice and performance. I also test servant leadership's impact on the spread of servant leadership behaviors to followers, a key proposition of servant leadership for nearly fifty years which has never been empirically tested. Further, I propose gender and gender schemas as potential moderators of servant leadership, arguing that the more communal emphasis of this approach may interact with sex role factors to impact its effectiveness, such that females may actually have an advantage in using servant leadership, as opposed to the implicit masculine advantage in other leadership behaviors. To answer these research questions, I conducted a temporally lagged multi-organizational study testing the mediators, moderators, and outcomes of servant leadership. Using a variance decomposition approach to clustered and cross-level interactions in an HLM framework, I find substantial support for my theoretical predictions. Results support the idea that exposure to servant leadership behaviors is associated with all three performance outcomes, including an employee's own enactment of servant leadership, both directly and through the mediating effects of positive psychological capital. These effects were contingent as hypothesized, such that servant leadership was more powerful when used by a female manager, and when experienced by individuals with high female gender schemas. Theoretical and practical implications of these conclusions, as well as future research suggested by these results, are discussed.

This is a story of a social movement's conception and the articulation of its meaning and meaningfulness. Gawad Kalinga, an ambitious Philippine community development cum nation building movement, initiated "GK777" to build 700,000 homes in 7,000 communities, in seven years. I assessed the national and global implications of this social movement's social networking model of nation-building through community development, poverty alleviation, and slum eradication. Using an ethnographic case study to conduct an inductive, grounded theory analysis, the study sought to explore if strategies and actions that go beyond traditional and conflict-centered social movement conceptions are enabling it to achieve their goals and to transfer its model to five other countries. The global implications and replicability of GK's nation-building model on the emergence and development of other forms of social movements, civil society-state governance, are compelling. The attempt at articulating and integrating political process and opportunity structure, resource/ structure mobilization, framing process, and new social movement theories in explaining another form of social movement and of civil society highlights the suitability for such kind of research, long-term monitoring and evaluation, and theorizing.

Thesis (D. Min.)--McCormick Theological Seminary, 1995. / Includes bibliographical references (leaves 38-40).

The purpose of this paper is to describe the current communication techniques and strategies used by political parties resulting in these parties achieving significant growth, understand the components of those communication techniques in order to isolate the factors attributing to this achieved success and develop a model that can be replicated from a business organization in order to achieve similar beneficial results.The study revealed that there is a clear connection between political parties and business organizations, broadening the research fields of both entities respectively. Furthermore, the findings were categorized based on potential value, with practices such as “thriving on dissatisfaction”, “taking advantage of emotions”, “showing visible structures as an organization / political party”, “intentional use of weak signals”, “leader’s direct connection to audience” and “formulating receiver interpretation of signals” appearing to have high potential in achieving success if implemented correctly in the communication strategy.

Contact Centre agents operate in closely monitored and highly controlled environments and their work consists of solving service requests or assisting customers with information on products or services. Consequently their work involves a great deal of emotional labour and stress. It is not surprising then, that the working environment of the Contact Centre is reported to have a negative impact on the levels of Quality of Worklife of Contact Centre agents, and that in the Contact Centre context, it is likely that low levels of Quality of Worklife exist. It is argued that it is important for organisations to be particularly aware of the Quality of Worklife perceptions of their employees should they want to address Quality of Worklife levels and benefit from the positive consequences of higher levels of the construct. Numerous variables are reported to play either an antecedent, moderating, mediating, or consequential role in relation to the Quality of Worklife construct. A systems model of Quality of Worklife is developed, which illustrates the inter-relationships of these variables and how they affect and are affected by the Quality of Worklife construct. It is argued that leadership is an important antecedent to Quality of Worklife, and this is the antecedent of interest in this study. It is proposed that it is not just any leadership that will contribute to an improved Quality of Worklife, particularly within a challenging context such as the Contact Centre environment. Rather, it is suggested that certain qualities of leaders will have a greater influence on Quality of Worklife. For example, leaders who focus on relationships and are caring - characteristics associated with servant leaders - are deemed more suitable for the Contact Centre context. The research also proposes that there are close associations between Servant Leadership and Trust, which in turn has the potential to affect Quality of Worklife positively. It is argued, therefore, that Trust mediates the relationship between Servant Leadership and Quality of Worklife in the customer service frontline context. While there is a broad base of literature available on servant leadership that focuses on the senior or executive level of leadership, Van Dierendonck and Nuijten (2011) have argued that it is also relevant at the middle level of management and have validated an eight dimensional measure of servant leadership that is suitable for this management level. The Van Laar, Edwards and Easton (2007) Quality of Worklife model is also argued to be an appropriate model and measure of the Quality of Worklife construct, due to the robustness of the instrument design and the appropriateness of its underlying theory to the context of this research. Research has shown that leadership can have a significant relationship with Quality of Worklife. Moreover, a review of the literature on servant leadership reveals that trust, satisfaction, general well-being, and commitment to their jobs increases when employees are exposed to leadership behaviours associated with servant leadership. There is however, no evidence in the literature of any investigation of the relationship between Servant Leadership and Quality of Worklife, or of research investigating the partial mediating effects of Trust between these two constructs. Research was conducted to test this relationship. A survey questionnaire was administered amongst a sample of 555 Contact Centre agents, who were employed in eight different organisations. Confirmatory factor analysis procedures were conducted in STATA (V15.0), to test and validate the factor structure of Servant Leadership and Quality of Worklife models. The research also produced a Servant Leadership, Trust and Quality of Worklife structural equation model that supported the hypotheses of the relationships between the constructs. Mediation analysis confirmed Trust’s role as a mediator between Servant Leadership and Quality of Worklife. The structural equation model confirmed that synergies between Servant Leadership, Trust and Quality of Worklife exist, and that Trust partially mediates the relationship between Servant Leadership and Quality of Worklife. It is therefore argued that an increase in Servant Leadership behaviour by the manager or supervisor of frontline staff has a positive association with increases of Trust, as well as positive associations with Quality of Worklife experienced by employees in the frontline context. Moreover, it is also posited that the relationship between Servant Leadership and Quality of Worklife is partially mediated by Trust of the supervisor. The implications of these results are discussed, and recommendations made for management practice and further research.

Magister Commercii (Industrial Psychology) - MCom(IPS) / School principals and teachers play a vital role of imparting the important skills required for successful learning performance and further education and training (Mahembe & Engelbrecht, 2013). Teachers are responsible for the production of quality primary and secondary school graduates who will constitute the future human capital base for the country to be able to achieve its competitive advantage. The role of the principal as a servant leader is vital to an academic institution such a school. A principal that adopts a servant leadership approach enables teachers and the School Management Team (SMT) to function as a collective and potentially improve or create an environment conducive for governance, teaching and learning. Therefore, effective leadership is essential to develop good schools with teachers that trust their leader, are satisfied in their jobs, feel empowered and will go beyond the call of duty. A principal as a servant leader, including a departmental head, can shape the school working environment to provide greater opportunities for exhibiting positive behaviors and outcomes that are likely to promote job satisfaction and organisational citizenship behaviour (OCB). The purpose of the current research study is to answer the question, "What is the influence of servant leadership on trust, psychological empowerment, job satisfaction and OCB amongst teachers at selected schools in the Western Cape Province?" In order to answer the research question explaining the hypothesised relationships, the research study developed a theoretical model and tested an explanatory structural model to explain the manner in which servant leadership influences trust, psychological empowerment, job satisfaction and organisational citizenship behaviour. The study was conducted using teachers drawn from selected schools in the Western Cape Province of South Africa. The participants were asked to complete five self-reporting questionnaires comprising the Servant Leadership Questionnaire (SLQ), the Leadership Trust Scale (LTS), Measuring Empowerment Questionnaire (MEQ), Job Satisfaction Scale (JSS), and the Organisational Citizenship Behaviour Scale (OCBS). A total of 203 (n=203) questionnaires were returned out of a distributed total of 330 questionnaires. Item and dimensionality analyses were conducted on all of the dimensions using SPSS version 23. Subsequently, confirmatory factor analysis (CFA) was executed on the measurement models of the instruments used. The proposed conceptual model was evaluated using structural equation modelling (SEM) via the LISREL version 8.80 software. It was found that both the measurement and structural models fitted the data reasonably well. The results indicated a significant and positive relationship between servant leadership and trust; servant leadership and psychological empowerment; servant leadership and job satisfaction; psychological empowerment and trust; psychological empowerment and job satisfaction; and psychological empowerment and OCB. However, there is a non-significant relationship between servant leadership and OCB. Furthermore, the relationship between job satisfaction and OCB is negative and insignificant. This study will add significance to the body of knowledge by attempting to give insight as to whether servant leadership influences teachers towards engaging in extra role behaviours. The practical implications of the study and limitations are discussed as well as the direction for future research studies.