Nonprofit organizational leaders (NOLs) face laws that require increased transparency and more oversight on funding allocations. Grounded by a conceptual framework of Hersey and Blanchard's situational leadership theory, Burns's transformational leadership theory, and Greenleaf's servant leadership theory, this multiple case study was developed to explore the leadership strategies of NOLs who implemented requirements of New York's Non-Profit Revitalization Act to increase funding allocations to support fulfillment of the organizational mission and achieve sustainability. The study population comprised NOLs from the Northeastern United States, who implemented requirements of the Non-Profit Revitalization Act requirements. Face-to-face semistructured interviews with 5 NOLs, a review of organizational documents, and member-checking were used to collect data for the study. Data were analyzed using a framework method to determine themes, visualization to code the data, and methodological triangulation to validate themes. Three main themes emerged from the data analysis: strategies for building and maintaining relationships increased funding allocations and sustainability, trust and accountability strategies improved organizational mission achievement and funding allocations, and strategies for higher standards and expectations improved sustainability. The findings from this study may contribute to positive social change by providing insight to NOLs about the need to create leadership strategies to build relationships and trust with stakeholders while operating a more responsible nonprofit organization, thereby creating a better connection between organizational systems and increasing service effectiveness.

The improper promotion of police officers who lack effective police management skills results in poor supervisor/employee relationships and could have a further negative effect on the relationships between officers and citizens. Yet, few police departments utilize leadership testing in making promotional decisions. The purpose of this quantitative, descriptive study was to explore whether servant leadership, from the perspective of police officers, is viewed as an effective leadership strategy. In particular, the focus of this study was on the element of humility as part of servant leadership theory. Data were collected by distributing the Servant Leadership Survey (SLS) to 2,794 police officers of a large metropolitan area law enforcement agency, resulting in 386 useable surveys. Data were analyzed using descriptive statistics and factor loading analysis. Findings indicated that most, approximately 60 percent, of police officer participants perceive that their supervisors engage in servant leadership practices related to humility. Further, findings suggest the humility score from the SLS could be used to measure perceptions from subordinates as part of a police manager promotional process. Thus, the use of the SLS Questionnaire for measuring the humility construct within the context of servant leadership was determined to serve as a robust measure. The positive social change implications stemming from this study include providing recommendations to the law enforcement executives of this agency to engage in training and promotional processes that focus on servant leadership in order to promote strong working relationships between officers and supervisors, which in turn may improve relations with the public.

Despite Russia's foreign agent law and a plethora of literature on the deterioration of Russia's civil society, there is a scarcity of research about the breakthroughs and transformation of Russian-and-American (RA) nongovernmental organization (NGO) partnerships. Accordingly, the research goal of this qualitative case study was to explore the tenets of servant leadership theory exhibited by foreign aid organizations for the restoration of RA NGO partnerships. The research questions addressed the influence and dominance of servant leadership tenets within United States Agency for International Development (USAID) and its collaborating agencies. A content analysis was conducted using online publicly available data such as annual reports from foreign aid organizations, newspaper articles, fact sheets, recorded interviews, and blogs. Data were deductively coded around the servant leadership attributes: (a) listening, (b) healing, (c) awareness, (d) empathy, (e) foresight, (f) conceptualization, (g) stewardship, (h) persuasion, (i) commitment to the growth of people, and (j) building community. Content analysis findings revealed that some servant leadership tenets (e.g., building community, commitment to the growth of people) were more dominant than others among USAID and its collaborating agencies; however, there was insufficient evidence to conclude that servant leadership had a dominant effect on the restoration of RA NGO partnerships. The implications for positive social change include recommendations involving governmental agencies, NGOs, and nonpartisan groups with understanding and adopting the principles of servant leadership for the restoration of RA NGO partnerships to assist Russian civil society with embedding principles of democratic governance.

本研究旨在探討新竹縣、市國民中學校長僕人領導與教師組織公民 行為相關之研究。研究目的包括：瞭解國民中學校長僕人領導層面及學 校教師組織公民行為之現況及關係；不同背景變項的國民中學教師，對 校長僕人領導層面知覺之差異以及對學校教師組織公民行為知覺之差 異；根據研究結果提出建議。 為達成上述目的，本研究採用「問卷調查法」來進行研究，以新竹 縣、市公立和私立國民中學教師為研究對象。本研究正式問卷調查，為 求具代表性，依不同學校規模分別抽取「12 班（含）以下」學校22 所、 「13-24 班」學校12 所、「24-48 班」學校13 所及「49 班（含）以上」 學校5 所，共49 所學校。發出問卷456 份，回收442 份，回收率97.0 ％，無效問卷32 份，有效問卷412 份，有效回收率為93.0％。本研究 使用工具「國民中學校長僕人領導與教師組織公民行為關係之研究」問 卷，除了受試者基本資料外，包含兩份量表，分別是「校長僕人領導行 為量表」與「教師組織公民行為量表」問卷。在資料的統計分析方面採 用描述性統計、t 考驗、單因子變異數分析與薛費法事後比較、多元逐 步迴歸分析等方法。根據研究發現，歸納本研究主要結論如下： 一、新竹縣、市國民中學教師對校長僕人領導行為之「願景激發」 感受最高，「尊重建立社群」感受最低。 二、新竹縣、市國民中學教師對教師組織公民行為之「工作恪守本 份」」感受較佳，「人際公民行為」感受較差。 三、新竹縣、市國民中學教師對「性別」在校長僕人領導行為及教 師組織公民行為上認同度相同。 四、新竹縣、市國民中學教師感受到「61 歲以上的校長」在校長僕 人領導和及「51 歲以上教師」在教師組織公民行為上表現較佳。 五、新竹縣、市國民中學教師感受到「不同學歷」背景之校長在校 長僕人領導和教師在組織公民行為上的表現上，沒有顯著差異。 六、新竹縣、市國民中學教師對於不同服務年資的校長的感受，具 「年資7 年以上」校長在各向度上表現最高，勝過年資「3-4 年」及「2 年以下」；但是不同服務年資的教師在教師組織公民 行為上表現，沒有顯著差異。 七、新竹縣、市國民中學教師因為擔任職務之不同，在教師組織公 民行為上表現上，在「人際公民行為」向度上，專任教師高於 導師。 八、新竹縣、市國民中學教師對不同學校規模校長僕人領導的感 受，「49 班以上」明顯高於其他的規模班級數，但在教師組織 公民行為上表現上，卻無明顯差異。 九、新竹縣、市國民中學教師對於不同的學校屬性，在校長僕人領 導的感受或教師組織公民行為上表現上，都是私立大於公立。 十、校長僕人領導各層面對教師組織公民行為具有預測力，因此校 長僕人領導行為對學校教師組織公民行為產生顯著的正向直接 影響。 關鍵詞：僕人領導、教師組織公民行為 / This study aims to discuss principals’ servant leadership and teachers’ organizational citizenship behavior related studies at junior high schools in Hsinchu city/county, with research purposes to cover : understand current situation and relationship between principals’ servant leadership and teachers’ organizational citizenship behavior at junior high school; understand the differences in the perception of principals’ servant leadership and teachers’ organizational citizenship behavior of junior high school teachers from diverse background variables, and propose suggestions upon the research outcomes. In order to achieve the purposes mentioned above, the study introduces “questionnaire survey” to conduct a study, with public and private junior high school teachers in Hsinchu city/county as research objects. In order to be significant, the official questionnaire survey of this study is proceeded upon different school size, with 22 schools with “12 classes (included)”, 12 schools with “13-24 classes”, 13 schools with “24-48 classes”, 5 schools with “49 classes (included)” selected; totaling up 49 schools with 456 questionnaires distributed and 442 questionnaires returned, reporting a 97.00% return rate including 32 invalid questionnaires and 412 valid questionnaires, reporting a 93.00% valid return rate. The study uses “A Study of Principals’ Servant Leadership and Teachers' Organizational Citizenship Behavior at Junior High Schools” questionnaire as a tool, covering two tables besides basic information of interviewees, which are “Principals’ Servant Leadership Behavior” and “Teachers’ Organizational Citizenship Behavior” questionnaire. Introducing descriptive statistics, t test, one-way ANOVA, Scheffe′s method, multiple stepwise regression analysis for data statistic analysis, the study is mainly concluded as below upon the research outcomes. I. Junior high school teachers in Hsinchu city/county reported a feeling on “vision inspired” by principals’ servant leadership behavior the most, and a feeling on “respect on community establishment” the least. II. Junior high school teachers in Hsinchu city/county reported better feeling on “scrupulous abidance of duty” of teachers’ organizational citizenship behavior, and reported poorer feeling on “interpersonal citizenship behavior”. III. Junior high school teachers in Hsinchu city/county reported the same level of identity in terms of “gender” for principal leadership behavior and teachers’ organizational citizenship behavior. IV. Junior high school teachers in Hsinchu city/county reported better feeling on the performance of “principals who aged above 61” in terms of principals’ servant leadership and “teachers who aged above 51” in terms of teachers’ organizational citizenship behavior. V. Junior high school teachers in Hsinchu city/county feel no significant difference on the performance of principals from “different academic backgrounds” in terms of principals’ servant leadership and teachers’ organizational citizenship behavior. VI. In terms of various dimensions of principals upon diverse years of service, junior high school teachers in Hsinchu city/county reported better feeling on principals who have “over 7 years of service” than those who have a service of 3-4 years and under two years; however, teachers upon various years of service showed no significant difference in terms of the performance of teachers’ organizational citizenship behavior. VII. Due to the diverse positions that junior high school teachers in Hsinchu city/county are responsible for, full-time teachers performed better than tutors in terms of “interpersonal citizenship behavior” aspect of teachers’ organizational citizenship behavior. VIII. Junior high school teachers in Hsinchu city/county reported better feeling on schools with “over 49 classes” which is significantly higher than schools in other class size; however, they reported no significant difference in terms of the performance of teachers’ organizational citizenship behavior. IX. Due to different types of schools, junior high school teachers in Hsinchu city/county have positive comments on the performance of private schools than public schools in no matter a feeling on principals’ servant leadership or the performance of teachers’ organization citizenship behavior. X. The principals’ servant leadership has a power of prediction while facing teachers’ organizational citizenship behavior from various aspects, therefore, the principals’ leadership behavior will have positive and direct impact on teachers’ organizational citizenship behavior. Keyword: servant leadership, teachers’ organizational citizenship behavior

Thesis (MComm (Industrial Psychology))--University of Stellenbosch, 2009. / A study of the literature revealed that the concept of servant leadership is still in need of further empirical research. It also became clear that the leadership style employed by the supervisors of certain boundary spanning employees may have a pivotal effect on the role stress they experience and the resulting coping mechanisms they are likely to employ. Evidently, further investigation into the relationship between the constructs of servant leadership, role stress and coping could be valuable. An exploratory study to investigate these relationships was therefore planned and executed. A correlative ex post facto study of nonexperimental kind was followed making use of survey research. For this purpose a composite questionnaire was created and used as the means of data gathering. The questionnaires were directly administered by the researcher to the participants of a large national retail organisation where the survey was conducted. A total of 290 respondents from six different stores of this organisation participated in the study. The respondents occupying a specific type of boundary spanning role, known as the subordinate service role (SSR), completed the composite questionnaire which comprised of the rater version of the Servant Leadership Questionnaire of Barbuto and Wheeler (2006), the role stress scale based on the research work of Hartline and Ferrell (1996), and the Ways of Coping Questionnaire developed by Lazarus and Folkman (1984). The SSR incumbents assessed the level of servant leadership of their immediate supervisors, their own level of role stress and the coping mechanisms which they typically employ. Answers were sought to three research questions dealing with the content and configuration of the constructs as well as their interrelations.

本研究旨在探討國內校長服務領導與學校效能關聯性之實際效應量，採用後設分析法進行數據分析與討論，藉由整合17篇文獻及研究數據，探討校長服務領導與學校效能之關聯性，並分析調節變項所帶來的影響力。 本研究提出以下三項結論如下：壹、校長服務領導與學校效能在整體層面間具有高度且正向的關聯性；貳、整體校長服務領導與學校效能分層面間具有高度且正向的關聯性；參、校長服務領導與學校效能關係間存在調節變項，包括任教階段及碩士學歷比等研究特徵具有調節作用。 最後，根據上述研究結論，提供相關教育相關人員與單位研究建議作為參考，並提供未來研究建議作為後續研究者研究之依據。 / The main purpose of this research is to prove the correlation between principals’ servant leadership and school effectiveness in Taiwan. The present research employs meta-analysis as methodology based on the findings of 17 master theses concerning principals’ servant leadership and school effectiveness, and moderator the two variables as the relationship between study characteristics are. This result indicates as following: 1.There is a positive and high correlation between whole principals’ servant leadership and school effectiveness. 2.There is a positive and moderate correlation between whole principals’ servant leadership and school effectiveness. 3.Education ratio and school location is the variable that moderates the effect size of principals' servant leadershiand school effectiveness. Based on the above findings, the researcher provided several suggestions for school leadership, education practices and future research.

“The relationship between ministerial tenure and Identity development in local churches, in the Methodist Church of Southern Africa – Northern Free State and Lesotho District.” This thesis was born from my experience of two local churches I was serving simultaneously in Riebeeckstad and Odendaalsrus. After a year of being their minister I began to reflect on my experience in their midst especially because I had begun to recognize that they treated me, as their minister, very differently. Amongst other things I discovered that they had experienced vastly different clergy tenure over an extended period of time. The journey these reflections began, along with my passion for the local church, has led to this dissertation which investigates the relationship between clergy tenure and the development of Congregational identity in local churches. Strong and healthy local churches have a clearly defined and understood congregational identity that overcomes uncertainty, builds unity, provides guidelines and direction, and increases member participation, excitement and energy. This sense of knowing “who we are” and “why we are” generates great momentum and focus in the local church which translates into participation with the Triune God in making the Kingdom of God a reality. For this to happen, strong and capable leadership is required. But, more than that, building up a Local Church to participate in the work of God's Kingdom requires continuity in the leadership of the local church. Long-term clergy tenure over an extended period is a vital part of leading a local church into a fuller participation with the Triune God in making the Kingdom of God a reality. Sadly, the importance of long-term clergy tenure is not always recognized and the result is that not only the local church suffers, but ultimately, the work of the Kingdom of God struggles. As we consider this absolutely vital aspect of Building up the Local Church I hope that local church leaders are encouraged to think long-term and strive for continuity in clergy and lay leadership. It is my hope and prayer that greater numbers of my colleagues will recognize that their call to serve God and His Kingdom in pastoral leadership requires long-term tenure. Soli Deo Gloria. AFRIKAANS : “Die verhouding tussen die predikant se dienstermyn en die Identiteits ontwikkeling in plaaslike gemeentes in die Metodiste Kerk van Suidelike Afrika – Noordelike Vrystaat en Lesotho Distrik”. Hierdie verhandeling is gebore uit my ervaring van twee plaaslike gemeentes waar ek gedien het ter seldetyd in Riebeeckstad en Odendaalsrus. Na 'n jaar van bediening het ek begin nadink oor my ervaring by hierdie gemeentes deurdat hulle my as predikant, 'anders' behandel het. Onder andere het ek uitgevind dat hulle uiteenlopende ervarings gehad het van die dienstermyne van hul predikante oor 'n lang tydperk. Tesame met my voorliefde vir die plaaslike gemeente, het hierdie reistog begin waardeur ek die verhouding tussen die dienstermyn van die predikant en die ontwikkeling van Gemeentelike Identiteit in plaaslike gemeentes ondersoek het. Sterk en gesonde plaaslike gemeentes het 'n duidelik gedefineerde identiteit wat onder andere onsekerheid oorkom, eenheid bou, riglyne verskaf en rigting hou, ledetal verhoog; energie ontwikkel en entoesiasme bevorder. Hierdie kennis van “wie ons is” en “waarom ons bestaan” ontwikkel groot dryfkrag en fokus in the plaaslike gemeente wat vertolk word deur die meelewing saam met die Drie-Enige God in die werklikmaking van die Koninkryk van God. Sterk leierskap is nodig om hierdie ideaal 'n werklikheid te maak, maar selfs belangriker as dit, is die ononderbrokenheid van die dienstermyn van die leierskap van die plaaslike gemeente. 'n Verlengde dienstermyn is 'n kardinale aspek in die opbou van plaaslike gemeentes se volgehoue betrokkenheid om die Koninkryk van die Drie-Enige God 'n werklikheid te maak. Ongelukkig word die voordele van verlengde dienstermyn van 'n predikant misken en die plaaslike gemeente ly verlies, buiten dat die Koninkryk van God ook verlies ly. Terwyl ons nou die voordele van verlengede dienstermyn van die predikant bedink, hoop ek dat plaaslike gemeente-leiers aangemoedig sal word om dit te oorweeg om aaneenlopende dienstermyn van predikante en ander lidmaat leierskap te implementeer. Dit is my gebed en hoop dat 'n groot meerderheid van my kollegas sal besef dat verlengde termyn dienslewering vir God en Sy Konikryk 'n noodsaaklikheid is. Soli Deo Gloria Copyright / Dissertation (MA(Theol))--University of Pretoria, 2012. / Practical Theology / unrestricted

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The research literature reveals a number of studies conducted on unethical behavior, including nepotism, within the broader nonprofit sector. However, the effect of faith community leadership nepotism on parishioners has not been studied. The purpose of this phenomenological study was to fill a gap in the literature by exploring parishioner perceptions of leadership nepotism through the lens of servant leadership. Specific to this study, it was unknown whether parishioners of a Protestant church view nepotism as having a positive, negative, or neutral impact related to leadership performance. Specifically, the study explored parishioner impacts related to 5 elements of servant leadership: (a) listening, (b) empathy, (c) healing, (d) stewardship, and (e) building community. Individual interviews were conducted with 9 parishioners from 1 church where nepotism was known to exist. The interviews were digitally recorded, transcribed, and thematically analyzed to identify and extract patterns and themes. Among the findings, the data revealed the presence of servant leadership characteristics found in leadership, which appeared to mitigate the negative influence of nepotism. The study may provide faith community leadership with information that can be used to create and implement important policies related to nepotism.