Transportsektorn står för en markant andel av världens koldioxidutsläpp samt att sektorn tillför risker i trafiken. För att adressera dessa problem har hållbarhet blivit allt viktigare inom sektorn. Transportsektorn är även präglad av hård konkurrens och därför blir det avgörande för transportleverantörer att kunna utforma och erbjuda ett attraktivt värdeerbjudande till sina kunder. Ett sätt att göra det på är att integrera hållbarhet i värdeerbjudandet. Det finns begränsad forskning och exempel på praktiska implementeringar där ett hållbart värdeerbjudande undersöks från kundens perspektiv inom transportsektorn. Denna studie syftar därför till att med en explorativ ansats förstå hur transportbolag ska integrera hållbarhet i värdeerbjudandet för att öka kundvärdet. Genom att undersöka hur hållbarhet kan integreras i företagets erbjudande, varumärke och Social License to Operate (SLO) för att öka sitt kundvärde. Metoden för studien har bestått av ett kvalitativt tillvägagångssätt och utförs som en fallstudie hos ett åkeri, där datan har samlats genom att utföra semistrukturerade intervjuer. Totalt har tio respondenter delat med sig av sina tankar och erfarenheter om hållbara transporter. Data från intervjuerna analyserades sedan med en tematisk analys för att identifiera det presenterade resultatet. Resultatet från studien visar att det fanns en stor prioritering på hållbarhet av alla faktorer som undersöktes. Utöver detta visar också resultatet att transportleverantörer bör fokusera sina resurser på ett hållbart erbjudande och att upprätthålla sin SLO för att erhålla konkurrensfördelar. Studiens resultat bidrar till en ökad förståelse om hur ett hållbart värdeerbjudande ska utformas av transportleverantörer för att skapa ett konkurrenskraftigt kundvärde.

The master´s thesis demonstrates the SinuTrain Operate 2.6 tools for programming of CNC machine tools. In the first part is done integrating the control system Sinumerik 840D to the most widely used control systems of CNC machine tools and described NC programming methods. The next part of the thesis involves the preparation of technical documentation machined component (front hub on a bicycle) and production design created by using ISCAR company tools. The final part of the thesis is dedicated to creating the NC program and verification of simulation.

The aim of this thesis is to demonstrate how a subsidiary of a multi-national corporation (MNC) achieved a social licence, in a Sub-Saharan host country undergoing agrarian transformation. Several foreign companies lost their land to communities in the wake of land conflicts between the legal owners and surrounding communities. However, this is a case of one of a few big landowners that have survived and continued to operate, without suffering substantial vandalism from communities. The study argues this to be an instrumental case of achieving and maintaining a social licence in a context characterised by heighted resource nationalism sentiments. Extant literature acknowledges that communities’ expectations are rising, rendering a legal licence insufficient. Emphasis is on the need for firms reliant on finite natural resources, such as land, to seek a social licence from communities. Yet, the processes through which such a licence could be achieved and maintained are little understood. The social licence is conceptually and theoretically underdeveloped. Anchoring on legitimacy theory, this study looks across two literatures on social licence and corporate community engagement. It empirically demonstrates how and under what conditions corporate community engagement processes deliver phases of a social licence. An embedded case study is utilised to capture processes from the perspective of both the firm and the community. The study advances theory of social licence by exploring the processes of an instrumental firm in an understudied but critical agriculture industry. The study identified transactional, transitional and transformational engagement processes, as essential in building legitimacy and trust which are the basis of dynamic phases of social licence. The researcher proposes three new constructs: context specific community expectations, engagement legitimacy, and corporate community visibility, to advance scholarship on social licencing processes. The study distinguishes firm legitimacy from engagement legitimacy. This paves way for future studies to further develop these concepts in social licence process research. Managers in agriculture and other extractive firms will use the theory built from this study to understand how they can achieve social licence at various levels, thereby mitigating the high social risk associated with losing a social licence. / Thesis (DPhil)--University of Pretoria, 2020. / Gordon Institute of Business Science (GIBS) / DPhil / Unrestricted

Cette thèse propose une étude globale sur les contrats build-operate-transfer (BOT). Ils sont traités dans leurs aspects financiers, juridiques et contractuels. Les investissements dans les infrastructures publiques telles que les transports, l’eau, l’énergie constituent non seulement un outil de développement économique, mais aussi contribuent à l’amélioration des conditions de vie humaine. Mais, pour réaliser ces projets souvent de taille importante, le financement est un des principaux soucis des décideurs publics. En particulier, le Cambodge figure parmi les États à bas revenus. Les contraintes financières sont telles que l’État recourt de plus en plus au secteur privé, notamment par le biais des contrats BOT. Par cette technique, l’État peut cibler ses besoins spécifiques, tout en évitant le déficit budgétaire. En contrepartie, le secteur privé bénéficie d’un droit d’exploiter une infrastructure en cause pour une durée généralement longue pendant laquelle il rentabilise ses investissements.En se basant sur l’association des intérêts publics et privés, la mise en œuvre des contrats BOT nécessite un cadre juridique adéquate, sans lequel les intérêts publics pourraient être menacés, et cela pourrait être dissuasif pour la décision des investisseurs, notamment étrangers. / This thesis suggests a comprehensive study on the build-operate-transfer contracts (BOT). They are analysed in their financial, legal and contractual aspects.Investment in public infrastructure such as transport, water, energy is not only a tool for economic development, but also contributes to the improvement of human life’s conditions. However, to achieve these major projects, funding is a major concern of policy makers. In particular, Cambodia is among the States with low income. Financial constraints are such that the State resorts increasingly to the private sector, including through BOT contracts. By this technique, the State can target their specific needs, while avoiding the budget deficit. In return, the private sector has a right to operate the infrastructure in question for a period generally long during which it recovers its investments.Based on a combination of public and private interests, the implementation of BOT contracts requires a proper legal framework, without which public interests might be threatened, and that could be a deterrent for the decision of investors, especially foreigners.

This thesis examines community engagement as a form of conflict prevention in order to obtain the social license to operate (SLO) in Alberta’s oil and gas industry. It does this by answering the question: what are the key elements of the Social License to Operate and how can these elements be applied to community engagement/consultation in a way that prevents conflicts in Alberta’s oil and gas industry? The underlying assumption of this thesis is that building good relationships and working collaboratively functions as a form of conflict prevention and that this in turn leads to the SLO. This thesis outlines the key features of both successful community engagement and of the SLO, to provide a guideline for what is needed to obtain the SLO. Data was collected from semi-structured interviews and through a literature review. The data analysis concluded that there are direct parallels between the key elements of effective community engagement and the key elements of the SLO as identified in the interviews. These parallels are: knowing the community, addressing community needs, corporate social responsibility, relationship building, follow through and evidence for what has been done, executive buy-in, excellent communication, and open dialogue, all within a process which is principled (there is trust, understanding, transparency and respect), inclusive, dynamic, flexible, ongoing, and long-term. Moreover, the key elements of effective community engagement and of the SLO identified in the interviews also overlapped with those found in the literature review, with only one exception. The literature review explicitly named early involvement as a key element of both effective community engagement and the SLO, whereas the interview participants only explicitly indicated it as a key factor of community engagement and implied it to be a key element of the SLO. / Graduate

Public Private Partnership (PPP) is a well established methodology for procuring public works projects. By incorporating the private sector’s expertise, efficiency, innovation, business sense, risk sharing, financing etc. into public works projects, the quality of public services and facilities can be uplifted. Like many jurisdictions, Hong Kong is also keen to take aboard this methodology which is so familiar but yet so distant. Although they have been one of the first jurisdictions to utilise the private sector in public works projects, their comfortable financial reserves has meant that there has been no urge to push the movement until recently. PPP has become increasingly popular amongst governments. The Hong Kong Special Administrative Region (HKSAR) government is no exception. Some of the more active works departments have commissioned studies to investigate the best ways to deliver these projects, others have even trialed the method themselves. The efficiency Unit of the HKSAR government has also become an active arm in conducting research in this area. Although so, the information that is currently available is still very broad. Building from their works there is a need to develop a best practice framework for implementing PPP projects in Hong Kong by incorporating international experiences. To develop a best practice framework will require thorough investigation into the benefits, difficulties and critical success factor of PPP. PPP should also be compared with other procurement methods. In order to do so it is important to clearly understand the local situation by an analysis of projects conducted to date. Lessons learnt can further be derived from other countries and incorporated to those derived locally. Finally the best conditions in terms of project nature, complexity, types, and scales for adopting PPP should be derived. The aim and objectives of this study were achieved via a comprehensive literature review, in-depth case analyses, interview survey with experts from both Hong Kong and overseas, and finally a large scale data collection was conducted via a questionnaire survey with PPP practitioners. These findings were further triangulated before they were used as the basis to form the best practice framework presented in this thesis. The framework was then further validated by PPP experts to ensure it is comprehensive, objective, reliable and practical. This study has presented a methodology that can be adopted for future studies. It has also updated our knowledge on the development trends of PPP as well as opened up the experiences of other jurisdictions. The findings have shown that the local industry is familiar with “what” should be done in PPP projects but they are unsure of “how” these goals can be achieved. This framework has allowed this further knowledge to be delivered to PPP practitioners. As a result, the development of this framework can help to resolve the current economic crisis by encouraging more developments and business opportunities for the private sector. In addition, the correct projects can be delivered by PPP, the advantages of PPP can be maximised, and the general public can benefit from the private sector’s participation.

Made available in DSpace on 2015-05-14T13:24:24Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 1293654 bytes, checksum: dae73ca607a34b6f5aa203c154f76658 (MD5) Previous issue date: 2010-09-19 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / From the 1988 Constitution, Social Assistance Policy becomes a guaranteed right. The approval of the Organic Law of Social Assistance and the creation of the Unified Social Assistance Service (SUAS) are examples that make up the foundations of this model of social management, decentralized and participatory. The SUAS operates in a decentralized manner and with financial transfers from National Fund to Municipal Social Assistance Fund. It also occurred to empowering municipalities in Managements initial, basic or full. This study aims to present how was the whole process of implementation of this system in the municipality of Junco do Seridó-PB, describing the process of enabling the municipality, the actions of CRAS, Federal Programs running in the city and the view of technical acted directly on its implementation, determining the limits and possibilities that this model presented in that district. The city was certified in Basic Management, for providing basic social protection services and of medium complexity, such as the PETI and PBF. The council presents the minimum conditions for the implementation of programs, but with limitations that are peculiar to small towns, especially in reality of Paraíba, with limited resources and scarce jobs. Shares of CRAS meet all generational groups, from young children in the Toy Library as the elderly, to the accompaniment of a multidisciplinary team composed of assistance, health and education professional. Identified as possibilities, as described in statements of the authors when they point out the social achievements, and express the positive results of actions taken at the council, such as the development of Federal Programs and actions of CRAS. However, limits are identified as the lack of ongoing training, lack of access to media such as internet and telephone. We propose an involvement of professionals, managers and all who are part of this construction of social policy, to seek knowledge beyond what is put in by government agencies, so that together, with the institutions of knowledge, we can change our practice in a praxis, for the guarantee of citizenship for all. / A partir da Constituição de 1988 a Política de Assistência Social torna-se um direito assegurado. A aprovação de Lei Orgânica da Assistência Social e a Criação do Sistema Único de Assistência Social (SUAS) são exemplos que compõem as bases desse modelo de gestão social, descentralizado e participativo. O SUAS opera de forma descentralizada e com transferência financeira do fundo nacional para o fundo municipal de Assistência Social. Ocorreu também a habilitação dos municípios nas gestões inicial, básica ou plena. Este estudo tem por objetivo apresentar como se deu todo o processo de implantação deste sistema no município de Junco do Seridó-PB, descrevendo o processo de habilitação do município, as ações do CRAS, os Programas Federais em execução no município e a visão dos técnicos que atuaram diretamente na sua implantação, verificando os limites e possibilidades que este modelo apresentou no referido município. O município foi habilitado na Gestão Básica, por oferecer serviços da proteção social básica e de média complexidade, tais como: o PETI e o PBF. O município apresenta as condições mínimas para a execução dos programas, porém com limitações que são próprias dos municípios de Pequeno Porte, principalmente na realidade paraibana, com recursos limitados e escassos empregos. As ações do CRAS atendem a todos os grupos geracionais, desde crianças pequenas na Brinquedoteca, como os idosos, com acompanhamento de equipe multidisciplinar composta por profissionais da Assistência, Saúde e Educação. Identificamos como possibilidades, conforme descrito nas falas dos entrevistados, quando estes apontam as conquistas sociais e expressam os resultados positivos das ações desenvolvidas no município, tais como o desenvolvimento dos programas federais e ações do CRAS. Entretanto, são identificadas como limites, a ausência de capacitação continuada e falta de acesso aos meios de comunicação, como internet e telefone. Os profissionais destacam ainda a dificuldade de meios de transporte para as visitas nas comunidades mais distantes. Identificamos a necessidade de um maior envolvimento dos gestores e todos que fazem parte da construção da política social, a buscarem as condições necessárias para efetivação plena das políticas sociais e a concretização dos objetivos que integram do Sistema Único de Assistência Social.

The present ethnographic research explores the socio-economic repercussions of a copper mining operation in Chile on its host community. By examining the development of the relationship between this local community and the mining company since the latter’s arrival, this thesis sheds light on the possible (secondary) impacts of corporate social responsibility (CSR) measures and participatory spaces on intracommunal dynamics. Previous work has emphasized that enduring relationships involving participatory decision-making are crucial to build up trust and acceptance towards mining operations. However, these studies have not sufficiently focused on how such participatory mechanisms and ‘friendly’ relationships play out within the communities, on an intracommunal level. This research has addressed this gap by conducting an ethnographic fieldwork in a local community and capturing the community member’s view on the role of the mining company and their CSR measures for them and their community as a whole. This thesis found that the troublesome past with the mining operation has damaged the host community’s trust and acceptance in the involved mining companies. While disappointment and distrust were carried into more recent negotiations, community members also build up confidence and hope for a more harmonious relationship bearing new opportunities for their community. However, tracing back the history between the local community and the mining company, the thesis found that relations between the mining company and locals oscillated between protest against and dialogue. This shows that while (in-) direct economic benefits are recognized and appreciated, detrimental environmental impacts are not overlooked and still denounced. Furthermore, the rather corporate- than community-centered approach of the mining company’s CSR is criticized because it (1) neglects the common good, and (2) treats some groups/individuals in the community as more entitled to receive benefit than others. A general lack of reflection on the part of the mining company is attested: the mining company’s CSR leads to unwanted intracommunal discontent. The majority of the community leaders have full-time jobs and other obligations in addition to the time-consuming roles and related engagement on behalf of the community. On top of that, they lack sufficient support and participation of other community members to advance the work in the participatory spaces more efficiently and address the shortcomings of the commitments of the mining company accurately. However, there are historical reasons, rumors about corruption related to the mining company, and a violent discussion culture which step by step lead to a withdrawal of many community members from participating. In general, distrust, disunity, and disinformation dominate the atmosphere when it comes to the participatory spaces – but also more and more when it comes to community life itself. This in turn was observed to be both a product of and precondition for a prevailing victim mentality among the community which is characterized by demotivation, passivity, and pessimism. Valuable energy is trapped in a vicious circle rather than channeled towards action: there is no unified effort to address the problems on a community-mine level, the community stays overwhelmed, and in turn, has a hard time focusing and targeting the different issues they are facing systematically. / Mining of copper and molybdenum are crucial for our modern lifestyle: they are used for example in electronics, construction, alloys, and transport. Often, the use and consumption of such minerals are alienated from their extraction and production. There is an extensive body of literature on the environmental impacts of mining operations on the ground, however, there is also a need for a more sophisticated analysis which goes beyond the notion of the mere ‘ecological environment’. In this sense, anthropology can make an important contribution in the (re-)presentation of local realities. Therefore, this thesis critically examines, over time, the social and economic repercussions of a mining operation on its host community. Also, it discusses the so called ‘corporate social responsibility’ (CSR) measures implemented by the mining company to gain more acceptance within the local community. By conducting an ethnographic fieldwork in a local community in Chile, I captured the community member’s opinions of the mining operation next door and the CSR program. The thesis found that relations between the mining company and locals oscillated between protest against and dialogue. While economic benefits, for example through jobs or donations for the community, are recognized and appreciated, detrimental environmental impacts are denounced. The rather troublesome past with the mining company has damaged the host community’s trust in and acceptance of the mining operation. However, some community members are still confident and hope for new opportunities through the CSR measures conducted by the mining company. Yet, the CSR approach is also criticized because it (1) neglects the common good, and (2) treats some groups/individuals in the community as more entitled to receive benefit than others. A general lack of reflection on the part of the mining company is attested: the mining company’s CSR leads to unwanted intracommunal discontent. In general, the thesis found that the scope and severity of the environmental and socio-economic problems the host community is facing is overwhelming its capacity to engage and respond effectively. The majority of the community leaders have full-time jobs and other obligations in addition to the time-consuming roles and related engagement on behalf of the community. On top of that, many community members have withdrawn from participatory decision-making spaces. Rumors about corruption have spread distrust among the community and a violent discussion culture has fostered demotivation and disunity. This atmosphere is affecting not just these participatory spaces, but more and more community life itself. This in turn was observed to be both a product of and precondition for a prevailing victim mentality among the community. Such a victim mentality is characterized by passivity and pessimism. Valuable energy is trapped in a vicious circle rather than channeled towards action: there is no unified effort to address the problems with the mining company, the community stays overwhelmed, and in turn, has a hard time focusing and targeting the different issues they are facing systematically.

This thesis points to the knowledge of milling technologies and the various possibilities by programming CNC machines. Further shortly describes hard materials, with methods of their machining and basics of workpiece clamping. Explains and points out to the various software options Sinumerik Operate 4.4 - ShopMill during processing program of designed component produced by using milling technology.

Today, the concept social license to operate (SLO) has been gaining traction among companies. If a company wants to establish a business in a new area or keep their current one, they must cooperate with the stakeholders to acquire and maintain a SLO or be forced to shut down. In the mining and extractive (M&E) sector the negative effects on the environment and local area are so apparent it has made the industry focus on SLO. Previous research draws different conclusions on what factors impact the SLO the most and this presents a research gap to analyze.  The purpose of this research is to investigate how companies within the M&E sector need to interact with local communities to build trust and acquire a SLO. This is done by an exploration of how individuals living in or near mining operations perceive mining operations by asking how they feel about the distributional fairness, the procedural fairness, the confidence in governance, the dialogue, the trust towards the mining industry, and the acceptance level towards mining. This research is of a quantitative explanatory character and primary data was gathered from an online questionnaire distributed among two Facebook groups that is connected to Kiruna and Gällivare. A total of 190 responded and their answers were analyzed with the help of statistical techniques.   The results indicate dialogue to be an efficient way to communicate for companies towards communities. Procedural fairness and confidence in governance lead to trust while distributional fairness did not and a company that is trusted will receive a SLO.