Thesis (MMil)--University of Stellenbosch, 2007. / ENGLISH ABSTRACT: SUPPLY CHAIN MANAGEMENT APPLICABLE TO THE SOUTH AFRICAN ARMY CAMOUFLAGE CLOTHING COMMODITY There are many reasons for the popularity of the supply chain or the supply chain management concept. Through globalisation, entities are forced to look for more effective ways to coordinate the flow of goods and material between facilities, into and out of the business. Customers are consistently demanding products that are delivered faster, exactly on time, and with no damage. Supply chain management is the systemic, strategic coordination of the traditional business functions and the tactics across these business functions within a particular entity and across businesses within the supply chain, for the purpose of improving the long-term performance of the individual entities and the supply chain as a whole. One key objective of supply chain management is to lower the costs required to provide the necessary level of customer service, in order to gain a competitive advantage within a market segment. To be fully effective in today’s competitive environment, entities must expand their integrated behaviour to incorporate customers and suppliers. Low cost and differentiated service help build a competitive advantage for the supply chain. When entities take up a supply chain management philosophy, they must determine and establish management practices that permit them to operate and behave consistent with this philosophy. Performance measurement provides the necessary assistance for performance improvement in pursuit of supply chain excellence. The efficient and effective management of this supply chain with performance measurement and internal controls establishes a solid base for competitive advantage. The SA Army camouflage clothing logistics reveals elements of improvement, as compared to supply chain management principles. Camouflage clothing forms an important element of the total supplies of a soldier in sustaining military and warfare capabilities. Camouflage clothing logistics in the SA Army is a complex mix of physical entities, processes and rules that is governed by mostly conceptual concepts and principles. The SA Army lacks an integrated supply chain philosophy and clear supply chain management principles. Supply chain management can enhance camouflage clothing logistics in the SA Army, if the principles are properly applied. The SA Army is a military institution with peacekeeping operations as their core function. The manufacturing and distribution of clothing is not a core function of the SA Army and can therefore be outsourced to address most of the concerns raised under the present system. Although it would be difficult and cumbersome to implement an integrated supply chain, with supply chain management philosophy and practices, the principle will enhance efficiency and effectiveness in today’s economic environment. The level of outsourcing and the effectiveness of control will determine the degree of success the SA Army will achieve. / AFRIKAANSE OPSOMMING: AANVOERKETTINGBESTUUR VAN TOEPASSING OP DIE SUID-AFRIKAANSE LEëR KAMOEFLEERDRAG KOMMODITEIT Daar is verskeie redes vir die populariteit van die aanvoerketting of die aanvoerkettingbestuurskonsep. Globalisasie het entiteite gedwing om ondersoek in te stel na meer effektiewe maniere om die vloei van goedere en materiaal, tussen fasilitieite, asook in en uit die entiteit te koördineer. Kliënte eis gereeld produkte wat vinniger, presies op tyd en met geen skade afgelewer word. Aanvoerkettingbestuur is die sistemiese, strategiese koordinasie van al die tradisionele besigheidsfunksies, asook taktieke oor hierdie besigheidsfunksies, binne ‘n entiteit en oor besighede binne die aanvoerketting, met die doel om die langtermyn prestasie van die individuele entiteite en die aanvoerketting as geheel te verbeter. Een sleuteldoel van aanvoerkettingbestuur is om kostes te verminder. Hierdie kostes word geassosieer met ‘n sekere vlak van kliëntediens, wat voorsien moet word om ‘n kompeterende voordeel in die marksegment te verkry. Om in vandag se kompeterende omgewing ten volle effektief te wees moet entiteite hul geïntegreerde gedrag uitbrei om kliënte en verskaffers in te sluit. Lae koste en gedifferensieërde diens help om kompeterende voordeel binne die aanvoerketting te bou. Sodra entitieite ‘n aanvoerkettingfilosofie aanneem, moet hulle bestuurspraktyke bepaal en vastel hoe om in lyn met dié filosofie op te tree en te funksioneer. Prestasiemeting voorsien die nodige riglyn vir prestasieverbetering in die strewe na aanvoerketting uitnemendheid. Kamoefleerdrag vorm ‘n belangrike element in die uitrusting van die soldaat wanneer militêre- en oorlogsvermoë hanteer moet word. Kamoefleerdraglogistiek in die SA Leër is ‘n komplekse mengsel van fisiese entiteite, prosesse and reëls wat meestal deur konseptuele beginsels geregeer word. Die SA Leër kamoefleerdrag logistiek reflekteer elemente van verbetering, wanneer vergelyk word met aanvoerkettingbestuursbeginsels. Die SA Leër kort ‘n geïntegreerde aanvoerkettingfilosofie, asook duidelike aanvoerkettingbestuursbeginsels. Aanvoerkettingbestuur kan die kamoefleerdrag logistiek in die SA Leër verbeter, as die beginsels reg toegepas word. Die SA Leër is ‘n militêre instelling met vredesoperasies as primêre funksie. Die vervaardiging en verspreiding van klerasie is nie die SA Lëer se primêre funksie nie en kan daarom geprivatiseer word. Dit sal primêr die probleme wat onder die huidige stelsel voorkom, aanspreek. Al word dit voorsien dat dit moeilik en omslagtig sal wees om ‘n geïntegreerde aanvoerkettingfilosofie en -beginsel in die SA Leër te implimenteer, dit die doeltreffendheid en doelmatigheid van die huidige stelsel in vandag se ekonomie sal verbeter.

績效評估為績效管理之核心功能，提供組織或個人之工作表現資訊，與進行改善和管理之回饋。本研究綜合各績效評估方法之需求，以設計績效評估資訊系統的應用框架，可作為實際進行應用系統開發之基礎。 / Performance measurement is the core function of performance management that provides the work information of individuals and organization to give feedback for improvement and management. This study examines the means of performance measurement to design an application framework, that can be the base to build a business performance measurement information system.

The rapid advances in technology and increase of tech investments across all the industries have promoted the emergence of several startups. Unfortunately, not all startups succeed despite of having good initial ideas. One reason to the poor business performance could be a lack of managerial control. Researchers and industry experts believe that performance management could support tech entrepreneurs to monitor and control the drivers that promote growth and their success. However, there is a lack of studies that could support these thoughts about its suitability for tech startups. Therefore, this study gathers empirical findings from Swedish tech startups as well as industry experts to discuss this issue. The findings show that a performance measurement system such as the Balanced Scorecard is a suitable practice for tech entrepreneurs. It also brings some insights about how the performance measurements evolve as the firms mature.

This research builds on the literature about power and performance, offering new theory that extends the literature by accounting for the transformational effects of information technology. The role of information technology in the relationship between organizational power and performance is unclear in the literature. Management literature offers theories describing the relationship between power and performance. IS literature investigates the relationship between information technology (IT) and power and between information systems technology and performance, but is silent on the impact of IT on the relationship between power and performance. The nature of this relationship – direct, moderating, or indirect – is unknown. Due to the ubiquity of information technology in organizations and society, it is necessary to theorize on the relationship between IT, power and performance. This study evaluates the implementation of Enterprise Performance Management (EPM) solutions in two case study organizations. The use of the IT portion of the EPM is the event of interest. In one case, the EPM implementation is considered a success. In the other, the EPM implementation is considered unsuccessful. Findings from each organization are compared and used to determine the overall research findings. The findings demonstrate the transformational potential of IT on the relationship between power and performance and provide insights that may lead to a deeper understanding of each. The findings of this case study point the way toward development of more detailed constructs and propositions that are testable, measurable, and refutable.

The main target of this thesis is to describe and explore the process of performance management and evaluation of teachers in nursery school. The theoretical part looks into the basics of personal work, especially its core activities - the performance management and evaluation of work performance of employees. As a component of this theoretical part is the specifications of these personnel activities in schools and school facilities. When it was found in literature also in nursery schools. The analytical part is related to the research in an environment of nursery schools, its target was to analyze whether and how is the process of performance management implemented to teachers and how is set up a system of evaluation. The survey was chosen as an exploratory questionnaire method. For data collection were used two methods: Individual standardized interview and analysis of school documents. The study was finished with a short questionnaire survey of staff in the monitored school. The conclusion contains a summary and evaluation to the main target of this thesis. The significance of the thesis consists in extending of the theoretical knowledge and practical benefits to executives, students of school management and education management in the implementation of performance management and evaluation of...

La présente thèse a pour objectif d’étudier la place du tableau de bord dans le pilotage de la performance des PME. Plus précisément, il s’agit de fournir un cadre explicatif aux pratiques de tableaux de bord des PME. La revue de littérature a permis d’une part de préciser et définir les principaux concepts et les principales notions utilisés dans le cadre de ce travail, et d’autre part de présenter et discuter un cadre théorique mixte sur lequel est basée l’élaboration de notre modèle de recherche. Suivant un raisonnement hypothético-déductif, un modèle explicatif des pratiques de tableaux de bord des PME est proposé. Ce modèle intègre une variable à expliquer « Pilotage de la performance », neuf variables explicatives de type organisationnel et comportemental, et une variable intermédiaire « Caractéristiques des TB ».Ce modèle est ensuite testé empiriquement. Les données collectées sont traitées en utilisant une analyse exploratoire et analyse confirmatoire par les méthodes des équations structurelles. Les résultats permettent de mettre en avant les facteurs déterminant les pratiques de tableaux de bord des PME. Ils permettent ainsi sur le plan théorique d’enrichir les travaux antérieurs portant sur le tableau de bord, et sur le plan pratique de fournir aux contrôleurs de gestion et aux dirigeants un cadre explicatif des pratiques de tableaux de bord des PME. / This thesis aims to study the role of balanced scorecard in managing the performance of SMEs. More specifically, it is to provide an explanatory framework to the practice of SMEs’ balanced scorecards. The literature review has allowed, on one hand, to clarify and define key concepts used in this work and, on the other hand, to present and discuss a mixed theoretical framework on which is based the development of our research model. Following a hypothetico-deductive reasoning, an explanatory model to the practice of SMEs’ balanced scorecards is proposed. This model incorporates one dependent variable "Performance management", nine explanatory variables (organizational and behavioral types), and one intermediate variable "Characteristics of balanced scorecards".This model is then tested empirically. The collected data are processed using an exploratory analysis and a confirmatory analysis by the methods of structural equations. The results help to highlight the determinants of the practice of SMEs’ balanced scorecards. Thus, theoretically, they enrich the previous work on the balanced scorecard and, practically, they provide to management controllers and managers an explanatory framework of the practice of SMEs’ balanced scorecards.

This thesis offers an overview of Personal Employee Development Planning focusing on its objectives and perspectives in current practice. Attention is paid to the employees' personal development in organization, relation between work performance management and personal development planning, main trends in the preparation of plans and the tools and methods used in the creation and realization of development plans. The thesis explores the benefits of personal employee development planning for the organization, and for professional and personal life of employee. The work is focused on defining the areas of the organization's approach to personal employee development, competencies and learning. It analyzes the process of creating personal development plans. The work contains a qualitative analysis of the results of survey conducted in eighteen organizations in the Czech Republic, focused on the use of personal development plans in practice. Future prospects and recommendations are proposed based on the results of the analysis. Powered by TCPDF (www.tcpdf.org)

Thesis (M.B.A.)-Business Studies Unit, Durban University of Technology, 2006 x, 113, [6] leaves / This study is aimed at understanding the potential organisational performance management systems that could be used by municipalities and hence the topic "Selecting an appropriate organisational performance management system for South African municipalities" / M

The effective management of individual/team performance is a crucial requirement to ensure that organisational goals are attained. This requires accurate data regarding the performance levels of individuals/teams. Therefore there is a need for a standardised and formal performance management system. An effective performance management system is the centre of an integrated HR system that feeds into a variety of processes and systems such as career planning, rewards, training and development, promotions, and disciplinary decisions. Despite the importance of performance management, most organisations find it difficult to implement, manage and sustain performance management systems and processes effectively. The focus of this study is on appraising the performance management practices in the offices of the Department of Labour in three provinces: Gauteng, Limpopo and Mpumalanga. The results indicate problems with the practices in areas such as alignment, fairness, measuring commitment, systems integrity, and the performance management culture. Recommendations were made to address these issues and improve the effectiveness of the system / Human Resource Management / M. Tech. (Human Resource Development)

Verksamhetsstyrning är centralt för alla organisationer. En populär metod är Balanced Scorecard (BSC) men hur detta bör anpassas och användas råder det delade meningar om. Sedan tidigare finns det många studier om själva implementeringsfasen och därav ämnar denna studie att undersöka bibehållandet av BSC. Erfarna ledare med lång erfarenhet kring BSC står i centrum och vad de anser är viktigt för att upprätthålla balanserad verksamhetsstyrning samt vilka motiv som ligger bakom. Vi genomförde en kvalitativ studie, där målstyrt urval med kriteriestyrd inriktning i huvudsak tillämpades. Fem personer i ledande befattning intervjuades utifrån deras erfarenheter av att jobba med BSC. Intervjuerna spelades in, transkriberades och kodades för att sedan analyseras genom en teoretisk analysmodell. Denna modell har vi själva skapat genom att sammanställa meningsskiljaktigheter och luckor samt avsaknad av åsikter inom tidigare litteratur. Modellen användes sedan för att analysera empirin. Resultaten som kommit fram genom denna studie visar att det finns områden som påverkar, främjar och hämmar balanserad verksamhetsstyrning. Dessa behöver hanteras, kombineras och anpassas efter den egna verksamheten vidare visar studien att BSC är en metod som skapar förutsättningar för att bibehålla en balanserad verksamhetsstyrning, förutsatt att metoden används på rätt sätt. / Business Management is central to all organizations, a popular approach is the Balanced Scorecard (BSC), but how this method should be adapted and used prevails over shared opinions. There have been many previous studies on the actual implementation phase and therefore this study intends to investigate the maintenance phase of BSC. At the centre of this study is experienced leaders with extensive BSC experience and their views about which motives that are critical when successfully maintaining a balanced operations management.We conducted a qualitative study, in which a goal-driven selection with criteria-driven focus was mainly applied. Five people in senior positions were interviewed about their experience working with BSC. The interviews were recorded, transcribed and coded and then analyzed by a theoretical analysis model created by ourselves. The model was compiled by disagreements, gaps and lack of opinions in BSC literature and research articles. The model was then used to analyze the empirical data.The results that emerged from this study showed that there are areas that affect, promote and inhibit balanced operations management. These areas need to be handled, combined and adapted to their own operations, furthermore the study also shows that BSC is a method that creates conditions for sustaining a balanced business management, given that the method is used correctly. The study is written in Swedish.